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New (to me) car broke after 4 days, Does the dealer...
dared3vil0
10-17-2012, 09:29 PM
Well hello all, I picked up a 2007 Honda Civic Si from Brian Jessel Autohaus on Saturday, And today while i'm cruising down lougheed the Check Engine light comes on, And i have two questions: Does anyone have a similar experience with Autohaus, and did they fix it? And are there any regulations saying they need to fix it? NOTE: I haven't called them yet as they were closed, I'm just curious whether anyone has any insite to this. I will say, It seems to be a very professional, and personal dealer so i'm sure they'll take care of it perfectly, I'm just curious. :)
Jgresch
10-17-2012, 09:31 PM
Find out what it's for first... Call them and ask if they will do a read on the code. Might have left your gas cap loose or something.
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lospollos
10-17-2012, 09:31 PM
buyer beware.
dared3vil0
10-17-2012, 09:34 PM
Find out what it's for first... Call them and ask if they will do a read on the code. Might have left your gas cap loose or something.
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Yeah, i was just curious what the standard procedure for something like this. :okay:
LP700-4
10-17-2012, 09:35 PM
Aren't they a sponsor on here? Im sure they'll make things right
dared3vil0
10-17-2012, 09:36 PM
Aren't they a sponsor on here? Im sure they'll make things right
I'm sure they will too, Honestly, i've had to deal with a bunch of dealers lately, and i will say Autohaus was an awesome dealer to deal with. Just an overall good experience.
westopher
10-17-2012, 10:53 PM
I wouldn't equate check engine light to "new car broke", but I wouldn't worry with a reputable dealer. Its probably nothing. CELs can come on for the most minor things.
SSM_DC5
10-17-2012, 10:57 PM
...And are there any regulations saying they need to fix it? ...
only if they gave you some documents outlining the warranty. If no warranty, then any help they give you is out of goodwill
Ikkaku
10-17-2012, 11:08 PM
I wouldn't equate check engine light to "new car broke", but I wouldn't worry with a reputable dealer. Its probably nothing. CELs can come on for the most minor things.
Exactly. CEL's can come on for the simplest things. Heck, even intakes can easily trigger lol
CP.AR
10-17-2012, 11:10 PM
^ my CAI tripped it when I first installed it..
undid the battery for 5 minutes and then put it back on... no problems!
dared3vil0
10-17-2012, 11:13 PM
Exactly. CEL's can come on for the simplest things. Heck, even intakes can easily trigger lol
No, i should of explained. It was more then just coming on and not noticing anything wrong, Car was HUGELY down on power, didn't want to start, and it idled at about 1600RPM's as opposed to it usually idling at ~7-800.
smoothie.
10-17-2012, 11:29 PM
does it have a short ram intake?
was engine pressure washed? :badpokerface:
Ikkaku
10-17-2012, 11:39 PM
hmm.. high idle.. a broken sensor maybe? good luck with it though.
dared3vil0
10-17-2012, 11:40 PM
does it have a short ram intake?
was engine pressure washed? :badpokerface:
Oh god i hope not... and no SRI.
hmm.. high idle.. a broken sensor maybe? good luck with it though.
Thanks.
At my old shop we had ~4 dealers bring us all their trade in cars for inspections. If there we CEL's on any of them I'd call them, let them know how much it would cost to fix it, and if it was pricey they'd just ask to clear it off and send it back.
Depending on the issue it would take a bit for the light to go back on. Like the time it would take for someone to buy it and take it home. Not saying autohaus is like that but most car dealers are shady people.
dared3vil0
10-17-2012, 11:57 PM
At my old shop we had ~4 dealers bring us all their trade in cars for inspections. If there we CEL's on any of them I'd call them, let them know how much it would cost to fix it, and if it was pricey they'd just ask to clear it off and send it back.
Depending on the issue it would take a bit for the light to go back on. Like the time it would take for someone to buy it and take it home. Not saying autohaus is like that but most car dealers are shady people.
Hmm... I see. I guess we'll see what happens tomorrow...
Vale46Rossi
10-18-2012, 12:03 AM
Are you sure your gas cap is not screwed on tightly?
gas cap wont yield limp mode from the explanation of the op.
call them, book an appt, have it checked out. im sure there is a grace period when it comes to just purchased vehicles.
some CELs takes days to turn on, waiting for the vehicle to run through its drive cycles. so could have been fine during its safety inspection.
If you're really itching to know what the problem is. Get someone with a obd2 reader and get the code(s) that's tripping the CEL
Get the code and tell them what the prolem is, don't clear the fault codes though.
sdubfid
10-18-2012, 10:29 AM
Take it back to the dealer and document everything. Once you involve other shops etc then the blame game begins.
Also have a look through this website and see if anything applies to you
http://www.mvsabc.com/
Nssan
10-18-2012, 11:06 AM
Consumer protection with business is 30 days after purchase.
Just take it back, if they don't want to deal with it, then go to the Motor Dealer Authority.
Qmx323
10-18-2012, 11:09 AM
They're a pretty reputable dealer so I'd give them a call, and be reasonable and courteous.... Hopefully they'll do you the same.
bluejays
10-18-2012, 11:14 AM
Cold idle is around 2k rpm for the si so wouldn't worry too much if it was idling at that when it wasn't warmed up
dared3vil0
10-18-2012, 11:14 AM
Yup, I called them today and they are taking care of it. I knew they would i just wanted to know what the usual policy on this kind of thing.
dared3vil0
10-18-2012, 11:15 AM
Cold idle is around 2k rpm for the si so wouldn't worry too much if it was idling at that when it wasn't warmed up
I started it, drove it for about 20 minutes, so it was definetly warmed up.
dared3vil0
10-18-2012, 02:50 PM
Update: Took it in, They took care of it, Everything is all good. The sales mananger came out and greeted us, Even though it was quite busy, Took the time to personally make sure everything was done right. I would highly recommend Autohaus after this. They stand by their cars...
what was wrong? Or did they just clear the cel?
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dared3vil0
10-18-2012, 03:22 PM
CEL turned itself off this morning, But i wanted to know what they would say/do in case it came back and stayed on, Basically once i got there and let him know it turned itself off, he offered to send it to the shop and go through the car and make sure everything was indeed OK, Or to continue to drive it, and if anything goes wrong/ the light comes back on just bring car in and call him and he'll fix the problem. (at no cost to me obviously)
inv4zn
10-18-2012, 03:33 PM
Good to hear they took care of you - will keep in mind for next time!
In this day and age, proper customer service will do a company wonders.
dared3vil0
10-18-2012, 03:38 PM
Good to hear they took care of you - will keep in mind for next time!
In this day and age, proper customer service will do a company wonders.
I agree- Even this thread alone has ~900 views. That's ALOT of people who may now to go Autohaus for the peace of mind that they back there used cars, Or if they had not taken care of it, it could of been alot of people avoiding it.
TypeRNammer
10-18-2012, 03:47 PM
That's good to know!
Most likely culprit is the gas cap not shut properly, common thing with Honda's
dared3vil0
10-18-2012, 03:48 PM
That's good to know!
Most likely culprit is the gas cap not shut properly, common thing with Honda's
a gas cap does not cause limp mode... And, i ALWAYS tighten it until it clicks 3-5 times.
extracrunchie
10-18-2012, 04:10 PM
the same thing happened to me, it was not the gas cap but rather a corroding connection with the harness. took them a while to figure that one out at my dealership
XplicitLuder
10-18-2012, 05:48 PM
we always had to pressure wash the engine at autohaus, but we would enclose things that may get wet ( garbage bag , tape etc ) so hopefully it wasnt that! good to hear that they took care of you , always enjoyed working there
it's always nice to hear stories like yours and to be able to keep a reputable dealer in mind for when the time comes.
dared3vil0
10-18-2012, 11:44 PM
we always had to pressure wash the engine at autohaus, but we would enclose things that may get wet ( garbage bag , tape etc ) so hopefully it wasnt that! good to hear that they took care of you , always enjoyed working there
Yeah, It seems like it would be a nice place to work.
it's always nice to hear stories like yours and to be able to keep a reputable dealer in mind for when the time comes.
Exactly. :h5:
tofu1413
10-19-2012, 12:59 AM
+1 to nice place to work.
knowledgeable people and service is as good as it gets within reason for any dealer
Lomac
10-19-2012, 07:37 AM
Pressure wash the engine? It annoys me when dealerships do that as it tends to hide any potential or former leaks the engine has/had.
Glad to hear Autohaus took care of you, though!
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