[SpuGen]

Keep it clean and on topic please.


I'm gonna keep it short and in note form.
- Mom used my car, went to fill up at the Chevron on Cambie and Garden City.
- Mom handed her credit card to the attendant.
- Attendant set up the pump and walked away.
- Mom was standing by the pump.
- Pump shot out, and my mom tried to stop it because the attendant was nowhere in sight.
- Mom was drenched with gas all over. Clothes, body, face, etc.
- Mom managed to stop the pump. Walked inside to complain.
- "The black guy"(only description I got) walked in soon after, and said it wasn't his fault.
- Brother in law got the names and phone number of the gas station employees. Gave mom a change of clothes.
- Came home. Was still charged for Gas.

What I'm wondering is, who's legally responsible for this accident?
I realize that at a Full Service gas station, my mom should've stayed inside the car and let the gas station attendants handle it.

Would the gas station be responsible for the dry cleaning, and any future medical? I'm not a doctor, but I'm pretty sure being drenched in gas might cause some health issues.

My mom was able to stop the gas pump, had the time to compose herself and walk inside to complain. The attendant was nowhere to be found, and only walked inside afterwards to make excuses.


Can this be handled privately or should we get lawyers involved?
I'm on my way to meet my mom at the hospital right now, because she's complaining about the gas smell and a headache.

Any help would be greatly appreciated.

[EmperorIS]

Was your mom charged for the spilled gas?

[SumAznGuy]

Get a lawyer and get ready to sue.

If she was drenched in gasoline, who knows how long she was inhaling the gas fumes.
The headache is a good indicator there was enough to affect her and we know sniffing gasoline can/will kill brain cells.

Might not see some indications right away, but long term it may affect her health.

Hope your mom is ok.

[MeowMeow]

^this

Did she get any witness by any chance?
Wish you luck with everything & hope you're mom gets better soon!
Posted via RS Mobile

[murd0c]

Get a lawyer and get ready to sue.

If she was drenched in gasoline, who knows how long she was inhaling the gas fumes.
The headache is a good indicator there was enough to affect her and we know sniffing gasoline can/will kill brain cells.

Might not see some indications right away, but long term it may affect her health.

Hope your mom is ok.

You are going over board here. As long as she changed her clothes and showered right away so stop irritation she will be fine. There will be no long term effect but best bet go to the doctor to find out.

Go back to the station and complain directly to the retailer and make a complaint and as for Chevron Canadas number to call as well.

[bcedhk]

don't most stations have CCTV's installed?

I think is a 50/50 here. Like you mentioned, the place is full-service, so your mom should of stayed in the car, or they could blame her for doing the service herself.

At the same time, is their fault for not having an attendant nearby.

[beebob]

i dont know jack about laws, so i dont know if its going to be any help.

but the first thing that went through my mind was to get a copy of the security tapes during the time of the incident. it may help to clarify on which party is responsible.

[Qmx323]

2-Health Effects of Gasoline : OSH Answers (http://www.ccohs.ca/oshanswers/chemicals/chem_profiles/gasoline/health_gas.html)

pretty useful i guess

[geeknerd]

don't most stations have CCTV's installed?

I think is a 50/50 here. Like you mentioned, the place is full-service, so your mom should of stayed in the car, or they could blame her for doing the service herself.

At the same time, is their fault for not having an attendant nearby.

i dont think its 50/50 at all. Who would be stupid enough to stay in their car when flammable gas is spilling around them and no attendant in sight.

[SumAznGuy]

You are going over board here. As long as she changed her clothes and showered right away so stop irritation she will be fine. There will be no long term effect but best bet go to the doctor to find out.

Go back to the station and complain directly to the retailer and make a complaint and as for Chevron Canadas number to call as well.

Good to know you are a doctor and we can come here for medical advice.

Oh wait...... :suspicious:

[murd0c]

Good to know you are a doctor and we can come here for medical advice.

Oh wait...... :suspicious:

No but I know the petroleum industry for 11 years and know the effects of gasoline on the skin since I have taken Chevrons POST course and WHMIS as well. I'm also the head of the safety committee at my work which I have dealt with many gas/diesel/def spills as well as solvent. I have also built at least 3 dozen Chevron gas stations from the ground up and I'm on a first name basis with all Chevron Canada's engineers.

As long as she has a shower and wash's herself she will have a mild rash and irritation for a bit but she will be fine and she won't have any lasting effects.

[Manic!]

Did she died?

Family has owned a gas station for 22 years. Unless the gas was ingested or went into her eye she will be fine. How does she regularly wash here clothes?

[SpuGen]

Just found out that the girl at the cash register made my mom stand outside in the cold. because she "smelled like gas"

What the fuck.
Posted via RS Mobile

[SumAznGuy]

No but I know the petroleum industry for 11 years and know the effects of gasoline on the skin since I have taken Chevrons POST course and WHMIS as well. I'm also the head of the safety committee at my work which I have dealt with many gas/diesel/def spills as well as solvent.

As long as she has a shower and wash's herself she will have a mild rash and irritation for a bit but she will be fine and she won't have any lasting effects.

But that's not what I said in my initial post.
Her clothes were drenched and she was also splashed in the face with gasoline. She may have ingested some of the fuel or entered her body through her eyes or nose. And now she has a headache which is a good indicator that she inhaled gasoline fumes.

[murd0c]

Just found out that the girl at the cash register made my mom stand outside in the cold. because she "smelled like gas"

What the fuck.
Posted via RS Mobile

the people at the tills are fucken idiots and don't have a clue. Just record all of the details for when you mom makes a complaint.

[keitaro]

I did a quick google search for a MSDS sheet, and found a MSDS sheet for Chevron gas. It's the "premium gas" but it should be very similar to regular gas.

https://cglapps.chevron.com/msdspds/MSDSDetailpage.aspx?docDataID=278879

[murd0c]

But that's not what I said in my initial post.
Her clothes were drenched and she was also splashed in the face with gasoline. She may have ingested some of the fuel or entered her body through her eyes or nose. And now she has a headache which is a good indicator that she inhaled gasoline fumes.

the headache is the effect of the fumes which is normal and won't have any lasting side effects. She would of known it right away if she injected some since it tastes nasty and if she got some in her eyes there would of been a burning sensation and an ambulance would of had to of been called.

[Ronin]

...wow, Chevron gas requires much less handling and is safer than just about everything I handle on a daily basis playing with airplanes. Geez, the MSDS sheets I usually look through....damn near everything is a hazard to the eyes. Amazing that "No specific first air required" for contact with the eyes.

[Hondaracer]

I'd say get a lawyer and contact the owner /manager of the station through the lawyer and let them contact you directly to work Somthing out

I highly doubt it would be worth it to pay X amount to hire a lawyer on full time because not much will probably come of it

It's an unfortunate situation but if your gonna spend the next 2 years trying to get Somthing out of it it will be very trying and most likely fruitless, this isn't the states
Posted via RS Mobile

[Manic!]

I'd say get a lawyer and contact the owner /manager of the station through the lawyer and let them contact you directly to work Somthing out

I highly doubt it would be worth it to pay X amount to hire a lawyer on full time because not much will probably come of it

It's an unfortunate situation but if your gonna spend the next 2 years trying to get Somthing out of it it will be very trying and most likely fruitless, this isn't the states
Posted via RS Mobile

You think hiring a gas lawyer is worth the $100 she might win? Unless she gets really sick it's not worth it.

[Hondaracer]

thats why i said it would probably be fruitless, so if you really want to persue anything just contact the owner/manager directly

[4444]

Wtf, u likely cant sue successfully as she got out of car and that lead to her getting gas on her. Gas station has CCTV, won't hand it over, thus your word against theirs re: when and how gas was spilled

Sounds like ur mum is racist (re: gas station ethnicity/skin colour comment) - I have no sympathy for her

I really hate people - this kind of proves why, ignorant ppl who want to sue

[Hondaracer]

also as for the argument that gas does damage etc. Filling up heavy machinery, snowmobiles, ATV's i've litterally spilled gallons of fuel all over myself, hands, etc. in the past and with a little soap and water it's gone, it's not that big of a deal and as far as i'm concerned gasoline and Diesel is far less corrosive/irritant than many other substances people come into contact

[Geoc]

I would file a complaint first to chevron and the owner of the gas station. If the owner doesn't seem interested and just wanted you to screw off, then getting a lawyer, or contacting media is certainly not out of the question.

Go to a doctor if need be, but right now I would be more worried about the fact that how could something this dangerous happen in the first place.

The fact that the pump shot out and was spraying gas everywhere and the attendant failing to notice is a extremely HUGE issue. All it takes is a spark, careless smoker, or really hot car part to turn this incident into national news.


Just because the attendants and workers there are minimum wage doesn't make it okay to poorly handle a situation regarding highly flammable and irritant substances.

[murd0c]

Just to let you know Chevron Canada owns the station and the person that runs the site is just the retailer who runs the station. Best bet would be to go in and chat directly with the retailer and if you do not like that response ask for the corporate phone number which you can file a verbal complaint.
Posted via RS Mobile

[1exotic]

just sue them for the lols and get about $100,000

[SpuGen]

Wtf, u likely cant sue successfully as she got out of car and that lead to her getting gas on her. Gas station has CCTV, won't hand it over, thus your word against theirs re: when and how gas was spilled

Sounds like ur mum is racist (re: gas station ethnicity/skin colour comment) - I have no sympathy for her

I really hate people - this kind of proves why, ignorant ppl who want to sue

My mom is racist, and ignorant?
That's all you got out of this?

I said to keep the thread clean. The only ignorant person here is you.
She said the "black guy" not "Nigger". She's not gonna take the time to get his name when she was just drenched in gas because of his negligence. Anybody else would've given a similar description, given the situation. It could've been the "White guy" or the "Chinese guy"

[SpuGen]

Went to the hospital, got checked out by the doctor to make sure her oxygen levels were okay.

Home now.

We're not looking for a payout. I don't even want to bother suing, and neither does she.
I just wanted to know where we stand legally.

Thanks to all the clean, helpful replies.

[murd0c]

Went to the hospital, got checked out by the doctor to make sure her oxygen levels were okay.

Home now.

We're not looking for a payout. I don't even want to bother suing, and neither does she.
I just wanted to know where we stand legally.

Thanks to all the clean, helpful replies.

You won't get paid out and you won't get anything at all so don't waste your time as you have already said. This isn't the US and you are right she shouldnt of got out of her car and touched the nozzle since it's a full service station. Bet bet would be to complain and you will get a gift certificate out of it sadly.

[Lomac]

A few years back my mom was pumping gas at a station in the Interior when the hose separated from the nozzle and sprayed gas all over her and the car. She was soaked in fuel, but luckily it was one of those truck stop stations that had a shower and a trucker who was also fuelling up saw what happened and gave her a change of clothes.

Funny enough, when she talked to the owners of the gas station about the incident, she was basically brushed off and was told that she was lucky that she didn't have to pay for the extra gas that spilled after the hose detached from the nozzle.

:fulloffuck:

[Mr.Money]

^ would have ski masked it & slap the fuck out of him.

[SkinnyPupp]

The part I don't get is, this doesn't work for me

- Mom handed her credit card to the attendant.
- Attendant set up the pump and walked away.
- Mom was standing by the pump.

Why was she standing by the pump? In the cold? At full service, why would you need to get out of the car at all?

[4444]

My mom is racist, and ignorant?
That's all you got out of this?

I said to keep the thread clean. The only ignorant person here is you.
She said the "black guy" not "Nigger". She's not gonna take the time to get his name when she was just drenched in gas because of his negligence. Anybody else would've given a similar description, given the situation. It could've been the "White guy" or the "Chinese guy"

Why not refer to him as 'the attendant' - his skin colour means nothing

The gas was leaks due to his negligence, your mum got drenched through her negligence - she should have stepped away - by getting involved she has messed up any chance of retaining fault on the gas attendant/station

No ignorance here - why would you say Chinese guy, white guy, Black guy, I see no reason why to even mention their skin colour

Also, you could have chosen not to type 'black man' - clearly it didn't even cross ur mind

[SB7]

At least your mom wasn't with a group of male models at the station!

http://4.bp.blogspot.com/-FoV-fXJVfGY/UANyYaOFFeI/AAAAAAAADj0/H608QArhiCQ/s1600/ZoolanderFrappachinos.gif

[Lomac]

Why not refer to him as 'the attendant' - his skin colour means nothing

The gas was leaks due to his negligence, your mum got drenched through her negligence - she should have stepped away - by getting involved she has messed up any chance of retaining fault on the gas attendant/station

No ignorance here - why would you say Chinese guy, white guy, Black guy, I see no reason why to even mention their skin colour

Also, you could have chosen not to type 'black man' - clearly it didn't even cross ur mind

Seriously? This is an issue? It's merely a description of the person she dealt with. It's easier to pinpoint your source of contact if you have at least some sort of description (ie: short brown hair... or black skin... or a face full of acne... or something). Spugen's merely been relaying all the information he's been given. I'm pretty damn sure there was absolutely no hidden meaning or agenda by saying the following:
- "The black guy"(only description I got) walked in soon after, and said it wasn't his fault.

[sdubfid]

30 years ago this would be a story for the grandkids, now the first thing people think is lawsuit. Actually 30 years ago everyone would be smoking and burnt to death.

http://jdmoyer.files.wordpress.com/2011/07/43791l12.jpg

I just can't see how the nozzle can come out of the tank, turn 180 degrees and cover somebody from head to toe in gas.

[BrRsn]

I guess you could say that was a real ...




VOLATILE SITUATION!


http://collegetimes.ie/wp-content/uploads/2012/11/Horatio-Caine-discovers-a-Traitor.jpg

[murd0c]

30 years ago this would be a story for the grandkids, now the first thing people think is lawsuit. Actually 30 years ago everyone would be smoking and burnt to death.

http://jdmoyer.files.wordpress.com/2011/07/43791l12.jpg

I just can't see how the nozzle can come out of the tank, turn 180 degrees and cover somebody from head to toe in gas.

Sounds like the OPs mom got out of her car and took the nozzle out of the filler and the full serve clip was still on and fuel spilt all over. That's really the only logical thing that would happen since the nozzles have a pressure activated automatic shut off and would of turned out once the car was full.

[SkinnyPupp]

Sounds like the OPs mom got out of her car and took the nozzle out of the filler and the full serve clip was still on and fuel spilt all over. That's really the only logical thing that would happen since the nozzles have a pressure activated automatic shut off and would of turned out once the car was full.
Exactly. That's why I pointed out she didn't need to be outside. She has probably never used a full service nozzle before - the self serve ones don't have that clip anymore. She probably pulled it out and got gas all over herself.

Also, gas nozzles just don't 'pop out' on their own generally. She would have had to pull it out, or maybe step on the hose. But again, why would she be out there in the first place?

The whole point of full serve is to eliminate this kind of thing. She didn't need to be outside her car, she didn't need to mess around with the nozzle... there is a reason Richmond is 100% full serve by law.

[rsx]

If the OP is telling the truth, then it doesn't matter whether the mom was standing outside by the pump. Despite, full service stations, I still stand outside, it gives me a chance to visually inspect tires, or new dings/scratches.

It could be that:
1. The mom took it out while the pump was still going
OR
2. It's a faulty pump

If you guys sue, then most likely the cctv will be used to check what really happened.

[iwantaskyline]

All I got out of this thread was Spugen's mom should have stayed in her car.

[Soundy]

Having contracted for several oil companies for the last 9 years (we do surveillance for Petro Canada in BC and Alberta, as well as some systems for Esso, Shell, Husky, etc.), I can tell you one thing they're REALLY big on is safety. It's gotten to the point now where we have to wear full PPE (steel toes, gloves, glasses, vest and hard hat) even if we're on-site to sit down and work on the computer.

A simple fuel spill is one thing... an incident where a nozzle doesn't shut off and dumps gas all over the place is another. A customer getting sprayed by a fuel nozzle that doesn't shut off SHOULD be considered VERY serious by the company.

Why was she standing by the car instead of sitting in it? Doesn't matter. There's no law says she MUST stay in the car. For that matter, I don't think there's any law saying she can't pump her own gas.

Why did she try to stop the pump? Because that's what any reasonable person would do if they saw gas spewing all over from a nozzle that didn't shut off and there was no attendant in sight. Whether she was effective or not is irrelevant - she saw a potentially hazardous situation and responded as almost anyone else would.

Hands up, any of you who would just sit there and watch it keep going if nobody was coming to deal with it. Imagine you're just sitting there minding your own business and you see the gas pouring all over... do YOU just sit there and watch it indefinitely until someone else comes to stop it? Anyone? Bueller?

No?

Didn't think so.

So what can she do? She should contact Chevron's safety people - check their Corporate Officers listing: Corporate Officers | About Chevron | Chevron (http://www.chevron.com/about/leadership/corporateofficers/)

Moreso than the incident itself, they should be informed of the staff's and manager's response (or lack thereof) to the incident: someone standing around soak in gasoline is a MAJOR potential risk - maybe not directly from the gasoline, but if anything should ignite it... hell, on construction sites, once the fuel tanks have been stocked, we're required to go off-site to use our phones, just because 15 years ago there was maybe a slight chance with a few cell phones that something might ignite fumes (Snopes says there've never been confirmed reports of fumes being ignited by phones (http://www.snopes.com/autos/hazards/gasvapor.asp).)

Will she get money or free gas out of it? Probably not. Most likely all she'll get out of it is a profuse apology and the moral satisfaction that everyone working there at the time of the incident will get smacked down, and all staff will probably have to go through some kind of safety seminar.

[SkinnyPupp]

What would she sue for anyway? Getting her clothes dirty? Being embarrassed?

[SupraTTturbo2jz]

i think she handed the black attendant her credit card, stood outside watching the pump and tried to stop the pump because it was going over the price she wanted instead of letting it fill all the way. Who knows, asian moms always exaggerate their stories or the stories they tell you are mislead totally. Asian man at work tells me a huge bus crash in vancouver but what he meant was that the bus was from vancouver and crashed in oregon or something.

[Soundy]

Sounds like the OPs mom got out of her car and took the nozzle out of the filler and the full serve clip was still on and fuel spilt all over. That's really the only logical thing that would happen since the nozzles have a pressure activated automatic shut off and would of turned out once the car was full.

The automatic shutoff DOES fail from time to time. Sometimes the mechanism is faulty... sometimes the way the fuel is flowing in the filler tube, it just doesn't trigger the mechanism properly (there's a small hole in the bottom of the nozzle; the mechanism operates on vacuum - when the fuel comes up around the nozzle, the vacuum drops, and the thing shuts off).

OP says "Pump shot out, and my mom tried to stop it because the attendant was nowhere in sight." - given standard RS Engrish, that could mean the nozzle fell out on its own (also possible if the hose is stretched), or that it was simply overflowing and the gas was "shooting out" as it kept pumping into a full tank.

[westopher]

Why not refer to him as 'the attendant' - his skin colour means nothing

Sometimes skin colour can mean nothing more than an adjective. I think we can all agree here that the lesson to be learned is that it doesn't mean that we too can't not die in a freak gasoline fight accident.

[ziggyx]

i think she handed the black attendant her credit card, stood outside watching the pump and tried to stop the pump because it was going over the price she wanted instead of letting it fill all the way. Who knows, asian moms always exaggerate their stories or the stories they tell you are mislead totally. Asian man at work tells me a huge bus crash in vancouver but what he meant was that the bus was from vancouver and crashed in oregon or something.


Don't the gas pumps in richmond have a setting or option to pre-set the amount of fuel/price?

Whenever I filled up in richmond the gas attendant asks how much, sets it and walks away. It automatically stops on its own. Unless it was broken?

Either way, whatever happened, I agree with what Soundy said.

[smoothie.]

I don't get why she was standing by the pump.

I don't get how she was covered in gas.

I....

I'll stop.

[dlo]

Contact Ray Lord, hes the spokeperson and PR of chevron, had to do an interview with him and he is really professional. He can resolve ur issue, im quite sure.
Chevron in Canada - Contact Us (http://www.chevron.ca/contactus/default.asp) is full of contact information.

[Soundy]

BTW, as for the suggestion to "get the tapes"...

The station is not going to hand over video footage (all digital these days, BTW; no tapes) to any customer that asks for it. What they MIGHT do is review the footage themselves to see whether the customer's complaint is warranted. More likely, if a complaint is made to higher-ups, THEY may (have somoene) go to the station to extract video of the incident, if any exists.

Even if video supports the station's side of the story (I see this a lot for things like car wash damage, where someone claims their car was damaged and the video proves otherwise), it's rare for the station to actually show the video to the customer - they would just say, "We've reviewed the video and the damage was there when you drove in/wasn't there when you drove out."

The only exception I can think of, in 9+ years of doing this, is a case where I was making a service call to replace a camera, and a woman came in claiming her car had been stolen from the street in front of the station and asking if someone could call the police. Since I was there anyway, I asked here where it had been parked and how long she'd been parked there... I checked the cameras, and lo and behold, the spot was visible in the background of one of the pump cams.

Going back through the footage, we saw her park, then walk past the door of the store going right to left... we watched the car until we saw someone approach it, get in, and drive off... except it looked like the same woman. Backing up a little bit, we watched he walk past the front of the store left-to-right, go get in her car, and drive off.

:lawl:

IN THAT CASE, we showed her the video of the entire process, at which point she clued in to what had happened: turned out, she'd got in, driven a couple blocks up the street, gone to another store... then forgot she'd moved the car, gone back to where it was parked before, and panicked when it wasn't there. She apologized all over the place and went on her way, and the manager and I had a good chuckle over all the excitement.

[murd0c]

The automatic shutoff DOES fail from time to time. Sometimes the mechanism is faulty... sometimes the way the fuel is flowing in the filler tube, it just doesn't trigger the mechanism properly (there's a small hole in the bottom of the nozzle; the mechanism operates on vacuum - when the fuel comes up around the nozzle, the vacuum drops, and the thing shuts off).

OP says "Pump shot out, and my mom tried to stop it because the attendant was nowhere in sight." - given standard RS Engrish, that could mean the nozzle fell out on its own (also possible if the hose is stretched), or that it was simply overflowing and the gas was "shooting out" as it kept pumping into a full tank.

I'm actually the distributor of the nozzles and all the equipment and no questions asked they are faulty from time to time. The story just seems more fishy since I have seen so many people do stupid shit at a gas station I could write a book.
Posted via RS Mobile

[?uestlove]

My mom is racist, and ignorant?
That's all you got out of this?

I said to keep the thread clean. The only ignorant person here is you.
She said the "black guy" not "Nigger". She's not gonna take the time to get his name when she was just drenched in gas because of his negligence. Anybody else would've given a similar description, given the situation. It could've been the "White guy" or the "Chinese guy"

hey. that's racist

[steel_chain619]

clicked into this thread thinking there was a story about some michael bay type explosion caused by c lai's driving into the gas pumps at the gas station lol

hence gas station "accident"
...guess not. hope your mom's okay

[Manic!]

Moreso than the incident itself, they should be informed of the staff's and manager's response (or lack thereof) to the incident: someone standing around soak in gasoline is a MAJOR potential risk - maybe not directly from the gasoline, but if anything should ignite it... hell, on construction sites, once the fuel tanks have been stocked, we're required to go off-site to use our phones, just because 15 years ago there was maybe a slight chance with a few cell phones that something might ignite fumes (Snopes says there've never been confirmed reports of fumes being ignited by phones (http://www.snopes.com/autos/hazards/gasvapor.asp).)



Cellphones are a myth that has been Busted by the Myth Busters. The till at our station is 30 feet from the pump and I use a cellphone all the time and when costumers walk in they are 19 feet from the pump.

[StylinRed]

spugen your mom should be find aside from the initial mild side affects such as her headache at most some memory loss/dizziness prolonged exposure is the concern; i'm sure the doctor had already explained any concerns to you/her

you should definitely complain to Chevron though



As for the remarks on why she was out of the car?? why the fuck does that matter? if that isn't the dumbest repeated pov i've ever heard on rs... :seriously:

as for the incident i can't imagine a hose erratically spraying gasoline all over the place like an out of control fire hose in movies... i'd be scared as hell with getting set on fire i'd probably have stripped down right there lol

as for who's legally responsible, for what? for safety? chevron; for damages/fees? well that would depend on an investigation of the circumstances the service station could be liable that would need to be argued in court
the court may find issue with the attendant not being present the occupiers liability act would come into play (your moms actions may absolve them of liability though) as mentioned it would need to be investigated then argued in court



edit: here have a look http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_96337_01

[SkinnyPupp]

As for the remarks on why she was out of the car?? why the fuck does that matter?

It matters because it's possible that the gas attendant wasn't negligent at all, and she was just messing around with something she shouldn't have been. In that case, she has no complaint to make whatsoever, be it a lawsuit or gas coupons or a free chocolate bar.

[SpuGen]

She only "messed" with it after it popped out and started overflowing.
Again, Thanks for all of the helpful replies.

Also, if anybody is still wondering what my mom said exactly, to describe the guy.
She said "Haak Yun" Not "Haak Gwai".
"Haak" - Black
"Yun" - Person
"Gwai" - Ghost/Devil

Let's be honest. It's about as non-derogatory as Cantonese gets.

[StylinRed]

It matters because it's possible that the gas attendant wasn't negligent at all, and she was just messing around with something she shouldn't have been. In that case, she has no complaint to make whatsoever, be it a lawsuit or gas coupons or a free chocolate bar.

her actions outside of the car could be called into question yes (as noted) but not her actual being outside of the car


as for trying to stop the overflow that could (and likely would) be seen as a willingness to assume risk; but if the gas was overflowing on her and she attempted to stop it it likely wouldn't be seen that way like i said it would need to be investigated and considered by a judge

[SkinnyPupp]

I guess if she does sue, they will have to bring out the footage.

I do agree that she should still complain about how it was handled.

I just don't quite buy that she was standing out in the cold for no reason, when the nozzle suddenly fell out on its own. But that's just me being skeptical :)

[subordinate]

I guess if she does sue, they will have to bring out the footage.

I do agree that she should still complain about how it was handled.

I just don't quite buy that she was standing out in the cold for no reason, when the nozzle suddenly fell out on its own. But that's just me being skeptical :)

I could see how,

the guy partially inserts the nozzle, puts on the tab, walks away - the full pressure of the opened nozzle forces it to pop out.

[StylinRed]

most of us have an asian mom (or know an asian mom) on here so we know how stories can be embellished :) but they're still our moms so we should give them the benefit of the doubt :badpokerface:
not saying that's what happened in this case but i can understand anyone being skeptical

i would complain for sure

and if they were to sue they wouldnt necessarily have to seek financial gain they could seek nominal damages, basically making it a point to note that the station was in the wrong



anyhow im going to have to figure out how to get enough sleep before the morning :/

[SkinnyPupp]

Subordinate is right. It is possible that the guy only partially inserted the nozzle, went to clear her credit card, and the thing fell out while she happened to be standing outside in the cold for some reason ;)

Of course everyone should give their own mom the benefit of the doubt. They won't get that from me though ;)

[inv4zn]

^I'm venturing a guess, but maybe she got out after something went wrong? He's not very clear on why she was outside, I agree.

It makes more sense for OP's mom to have gone outside AFTER she saw gas spilling out, then to stand by her car in the cold at a full serve station..

[BadHawk]

Chinese moms are always skeptical and curious about everything. For Spugen's mom to get out of the car to see whats going on and got sprayed with gasoline was just unlucky.

It's her fault that she got out of the car since this happened in Richmond. The most you can get is probably a full refund of gas. People probably think she pulled it out to shower herself with it to sue the gas station for money.

[RFlush]

Was she killing it?:lawl:

[Soundy]

Let's be honest. It's about as non-derogatory as Cantonese gets.
I LOL'd.

[Soundy]

her actions outside of the car could be called into question yes (as noted) but not her actual being outside of the car


as for trying to stop the overflow that could (and likely would) be seen as a willingness to assume risk; but if the gas was overflowing on her and she attempted to stop it it likely wouldn't be seen that way like i said it would need to be investigated and considered by a judge
This is something, if it did end up in court, that would come down to consideration of what a "reasonable person" would do. Like I said before, hands up anyone here who, if you saw your tank overflowing and no attendant around, WOULDN'T get out to try to stop it? I think 99% of the driving population would do the same; few would just sit there watching the thing spew without doing something to try to stop it (the really clever ones would hit the emergency shutdown button, of course, but that's still taking action).

It's her fault that she got out of the car since this happened in Richmond.
Unless she actually fucked with the nozzle while it was running properly... this is absolutely irrelevant. Whether she was sitting in the car, standing beside the pump, or inside the store taking a dump... a faulty or improperly positioned nozzle is not her fault.

[Mr.HappySilp]

don't most stations have CCTV's installed?

I think is a 50/50 here. Like you mentioned, the place is full-service, so your mom should of stayed in the car, or they could blame her for doing the service herself.

At the same time, is their fault for not having an attendant nearby.

What if I just feel like standing out of my car to get some fresh air. I didn't start the pump, I didn't insert my CC into the debit machine, I didn't do the filling. It seems to be this is what the OP mom is doing. Just standing out of her car chilling.

[4444]

Seriously? This is an issue? It's merely a description of the person she dealt with. It's easier to pinpoint your source of contact if you have at least some sort of description (ie: short brown hair... or black skin... or a face full of acne... or something). Spugen's merely been relaying all the information he's been given. I'm pretty damn sure there was absolutely no hidden meaning or agenda by saying the following:

I don't really care, but this is a stupid thread, there will be no recourse as she got out of the car and touched the pump, no matter what, u don't do that

She is at fault fully in that she cannot and will not be able to prove contributory negligence

As for health, of course she was overreacting, but going to hospital was right call - just get everything checked out for peace of mind

The black thing... Guess I'm just a bit sensitive about it, I find people are happy to be ignorant in what they say (using black as a term to refer to someone), but wil get all bent out of shape if someone says anything remotely ignorant to them

And no, not black here

[4444]

Oops, dbl post

[Majestic12]

Lawyer here.

No claim. Don't even try. Waste of everybody's time.