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The Applebee's Sh*tstorm. Employee fired for posting insulting receipt.
Presto
01-31-2013, 11:38 AM
TLDR:
Pastor tips $0 @ Applebee's, with insulting remark
One of the waitresses takes pic of the receipt and posts it to Reddit
Internet Hate Machine figures out who the Pastor is
Pastor gets wind that she's gone viral, and contacts applebee's to get everyone fired
The waitress that posted the receipt is fired.
Internet shit storm ensues.
Source:Waitress Who Posted No-Tip Receipt From “Pastor” Customer Fired From Job (http://consumerist.com/2013/01/31/waitress-who-posted-no-tip-receipt-from-pastor-customer-fired-from-job/)
Earlier this week, we posted a story about a restaurant customer who not only chose to deny the waitress a tip, but also wrote “I Give God 10% Why do you Get 18?” on the receipt. Now we’ve learned that the server who posted the receipt online has been fired.
“I originally posted the note as a lighthearted joke,” says Chelsea, who was dismissed from her job at Applebee’s on Wednesday, as the story began to spread across the Internet. “I thought the note was insulting, but it was also comical. I posted it to Reddit because I thought other users would find it entertaining.”
Chelsea tells Consumerist that the receipt was actually not even for her table. Rather, the server on the receiving end of the note showed it to Chelsea, who snapped a photo of it later that night.
As posted originally on Reddit’s Atheist page, the image contained the customer’s full signature. Chelsea says she didn’t think to edit that out because she had assumed the name was illegible.
But the Internet is a remarkably curious place, so sleuths began trying to identify the self-described “pastor” on the receipt.
“All throughout the comment thread on the Reddit post, I withheld any identifying information,” Chelsea explains, adding that she provided an inaccurate physical description of the customer just to throw people off.
She eventually replaced the image with a version that did not contain the signature, but by that point, people were posting their guesses as to the customer’s identity.
“I had already started receiving messages containing Facebook profile links and blogs and websites, asking me to confirm the identity of the customer,” she says. “I refused to confirm any of them, and all of them were incorrect. I worked with the website moderators to remove any personal information. I wanted to protect the identity of both my fellow server and the customer. I had no intention of starting a witch hunt or hurting anyone — I just wanted to share a picture I found interesting.”
Her post immediately became popular on Reddit, and then multiple national news sources began picking up Consumerist’s write-up of the story.
Some time on Wednesday, Chelsea says the customer who had left the receipt contacted her Applebee’s location, demanding that everyone be fired, from the servers involved to the managers.
According to Chelsea, until the receipt story got out there, her time at Applebee’s had been without incident.
“I had been well-liked and respected,” she explains. “My sales were high, my managers had no problems with me, and I was even hoping to move up to management sometime this year.
“When I posted this, I didn’t represent Applebee’s in a bad light,” she continues. “In fact, I didn’t represent them at all. I did my best to protect the identity of all parties involved. I didn’t break any specific guidelines in the company handbook — I checked.
“But because this person got embarrassed that their selfishness was made public, Applebee’s has made it clear that they would rather lose a dedicated employee than lose an angry customer. That’s a policy I can’t understand.”
For someone who makes their living off of tips, it seems like the customer’s note was salt in the wound for Chelsea.
“We make $3.50 an hour. Most of my paychecks are less than pocket change because I have to pay taxes on the tips I make,” she explains. “After sharing my tips with hosts, bussers, and bartenders, I make less than $9/hr on average, before taxes.
In her job, Chelsea says she skipped bathroom breaks when things got busy, went hungry when she had to work several tables at a time, would work until 1:30 a.m. and then come back in at 10:30 a.m.
“I am expected to portray a canned personality that has been found to be least offensive to the greatest amount of people,” she tells Consumerist. “I come home exhausted, sore, burnt, dirty, and blistered on a good day. And after all that, I can be fired for ‘embarrassing’ someone who directly insults their server on religious grounds.”
Chelsea agrees with those who argue in favor of a payment system that doesn’t make restaurant servers reliant on tips.
“But the system being flawed is not an excuse for not paying for services rendered,” she adds. “I posted a picture to make people laugh — but now I want to make a serious point. Things like this happen to servers all the time. I’ve had worse tips just in the last month. People seem to think that the easiest way to save money on a night out is to skip the tip. But when you don’t tip a good server, that means that server might move on to a better job. And a worse server might take their place. When you tip a good server well, you are ensuring good service.”
As for the customer’s claim that they “give God 10%,” Chelsea says she’s “utterly baffled” at why someone would try to make a connection between tithing to one’s church and tipping at a restaurant.
“I’ve been stiffed on tips before,” she says, “but this is the first time I’ve seen the Big Man has been used as reasoning.”
“I can understand why someone could be upset with an automatic gratuity,” she admits. The customer’s bill had included an automatic tip of 18% because, according to Chelsea, it had been part of a table of 20. “It’s a plainly stated Applebee’s policy, and it is company policy for parties over eight. I cannot control the auto-gratuity at all; it’s done by the computer that the orders are put into, and the gratuity is not determined by the bill, but by the size of the party.”
Chelsea says that the customer told her manager that their reputation had been ruined by having the receipt posted on Reddit.
“If this person wrote the note, obviously they wanted it seen by someone,” she points out. “It’s strange to me that now that the audience is wider than just the server, the person is now ashamed.”
Even though she’s now without a job, Chelsea claims she has no agenda, nor does she have any interest in exposing the customer’s identity to the public.
“I was just trying to make a joke, but I came home today unemployed.”
So, for now it’s back to the job market to look for a new gig. Chelsea says she’s been waiting tables to save money so she could pay for college.
“In the meantime, hopefully I can find a job that pays more than $3.50/hr,” she tells Consumerist, “Or where people are willing to tip well.”
We are reaching out to Applebee’s for comment and will update if we receive a reply.
UPDATE: The folks at The Smoking Gun have interviewed the pastor who left the receipt.
“My heart is really broken,” she tells the site. “I’ve brought embarrassment to my church and ministry.”
The pastor claims that though she scratched out the automatic gratuity on the bill, she left a $6 cash tip at the table. She also alleges that the restaurant charged her the 18% tip anyway.
Source: Pastor Apologizes For Snide Remark On Meal Receipt | The Smoking Gun (http://www.thesmokinggun.com/documents/tipping-pastor-apologizes-687234)
-The St. Louis pastor responsible for the credit card receipt heard ‘round the Internet termed her snide scribblings a “lapse in my character and judgment,” adding that the Applebee’s employee who posted the receipt online was fired yesterday after she lodged a complaint with restaurant managers.
In a TSG interview, Alois Bell said that the online firestorm created by the receipt has left her stunned. “My heart is really broken,” said the 37-year-old Bell. “I’ve brought embarrassment to my church and ministry.”
The Applebee’s receipt, which was posted earlier this week to Reddit, includes Bell’s handwritten notations referring to an 18 percent tip added to the bill (for groups larger than six). “I give God 10% why do you get 18,” wrote Bell, who scratched out the tip and added a zero in its place. She also wrote the word “Pastor” above her signature.
The January 25 meal came after an evening service at the Truth in the Word Deliverance Ministries church, said Bell, who added that five adults and five children were in the group that dined at Applebee’s (a traditional post-service destination for church members). The subsequent bill was divided up amongst the parties.
Bell, seen above, said her notation on the receipt was a “lapse in judgment that has been blown out of proportion.” Despite scratching out the tip added to the bill, Bell claimed that she left a $6 tip in cash, adding that she subsequently discovered the 18 percent gratuity had been charged to her credit card.
Bell said she learned yesterday that a copy of the receipt was online when a friend called to say she was “all over Yahoo. You went viral!” In response, she called the Applebee’s to complain about the dissemination of her receipt, which includes her easy-to-read signature.
In a follow-up conversation with an Applebee’s manager, Bell said she was told that the waitress was immediately terminated.
According to The Consumerist, the receipt was not uploaded to Reddit by the Applebee’s worker who waited on Bell’s party. Instead, the server showed it to waitress Chelsea Welch, who photographed the receipt and later shared it online. Welch told The Consumerist she was fired yesterday. In a statement, Applebee’s spokesperson Dan Smith reported that, “Our franchisee has apologized to the Guest” for violating the patron’s “right to privacy.” The individual responsible for the leak “is no longer employed by the franchise,” Smith added.
A mother of three, Bell heads a 15-member church that rents a storefront space. Bell said she has a separate full-time job--which she declined to describe--and tithes 10 percent of her earnings to the church.
According to her biography, Bell “gave her life to Christ in 1997 while she was pregnant and homeless with her youngest son.” Living at the time in a Catholic homeless shelter, Bell recalled that she was laying in her bed one afternoon when “the Lord touched her heart and she invited him in.”
murd0c
01-31-2013, 11:56 AM
I'm happy that Pastor was found out because that was a joke what she put on the receipt.... People should now protest in front of the church for her evil doings for getting the server fired!!
freakshow
01-31-2013, 11:58 AM
stupid pastors and stupid employees make the internet fun
Welcome to America, where you can push the blame of your personal jackassery onto something else (in this case, religion)
melloman
01-31-2013, 12:20 PM
I should go that church the pastor "works" at.. when he asks for a donation I should say "Why does God need money?"
Then if he says anything bad, complain to his boss saying he insulted me, and get him fired. :pokerface:
TL;DR: Pastor = Cheap Asshole.
will068
01-31-2013, 12:24 PM
I'm happy that Pastor was found out because that was a joke what she put on the receipt.... People should now protest in front of the church for her evil doings for getting the server fired!!
You would think, as a Pastor, they would be the first to forgive others and just let it go.
The7even
01-31-2013, 12:28 PM
The pastor is a woman. And surely not a Christian, just pretends to be.
red_sir
01-31-2013, 12:30 PM
What the pastor did was unnecessary but 18% gratuity at applebee's is kind of ridiculous too. So is paying your employees $3.50 and not hesitating to throw them under the bus.
I didnt even know there were female pastors..
Akinari
01-31-2013, 01:14 PM
Oh Applebee's...
The_Situation
01-31-2013, 01:14 PM
The pastor just needs to get laid.
dinosaur
01-31-2013, 01:34 PM
Applebee's has the shittiest food.
I give no fucks.
murd0c
01-31-2013, 01:37 PM
Applebee's has the shittiest food.
I give no fucks.
thats why the Poco one closed down
AAnthony
01-31-2013, 01:40 PM
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AAnthony
01-31-2013, 01:46 PM
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FerrariEnzo
01-31-2013, 02:09 PM
The pastor is a woman. And surely not a Christian, just pretends to be.
because shes catholic and not Christian... :okay:
StylinRed
01-31-2013, 02:27 PM
18%?! At Applebees?! lol I'd tell them to go fuck themselves
Culverin
01-31-2013, 02:43 PM
because shes catholic and not Christian... :okay:
Christian is those who believe Jesus was Christ and savior.
Catholics are Christians.
You're probably thinking Protestant.
I'm a Christian.
I have to hang my head in shame everyday.
From humanity. :okay:
And from other Christians. :okay: :okay:
Who's to say that I'm any better though?
Presto
01-31-2013, 02:48 PM
http://24.media.tumblr.com/tumblr_lyzkn9trbh1rnhs0lo1_500.jpg
I'd just like to clarify that It's the love (http://bible.cc/1_timothy/6-10.htm) of money that's the root of all kinds of evil.
Gridlock
01-31-2013, 02:50 PM
If I was Applebees, I'd fire her too.
Now, if you want to pass that around the break room and laugh your ass off, go nuts. But do NOT post that shit on the internet with my company name on it.
Graeme S
01-31-2013, 03:19 PM
I wouldn't fire her. Especially if it's something on Reddit. Streissand effect and all that.
Just post up "from now on it has been clarified that you may not..." &c &c. Sure, you take flak from a single customer, but you don't have the Internets shitting on your front door.
Culverin
01-31-2013, 03:20 PM
A good restaurant/chef/manager knows when to stick up for their employees when their patron/client is being a massive cock.
Boy they really blew this one.
Their facebook page is taking a pretty nasty hit.
Too scared to search for #applebees
Their ministry website is getting owned.
http://s14.postimage.org/tgbe2ynoh/imagehost.jpg
Graeme S
01-31-2013, 03:55 PM
It's a 15-member ministry.
...kind of makes you wonder.
subordinate
01-31-2013, 04:10 PM
Elaborate Graeme, I have no idea about churches & ministries and how they operate. (Did you mean, 15 of them went to Applebees and ordered 2 appies and a bunch of hot water with lemon?) And sat in the restaurant for 3 hours talking about God? lol, this happens a lot on Sunday I bet.
I do agree that they shat the bed on firing her. Too many people take actions that were once the smart thing to do, now? With social media, you better think twice about your actions and the consequences.
.
Great68
01-31-2013, 04:18 PM
because shes catholic and not Christian... :okay:
Catholics do not have female priests. At least none that are recognized by the Vatican.
Graeme S
01-31-2013, 04:21 PM
You know how most churches have like...a whole lot of people, and they all come together and do things and stuff in a church and all that?
Well, in the second article Presto posted it says that they're a 15-member church that rents a commercial space. They aren't a huge church, it's not a giant congregation backed by a specific faith-group. It's just...them.
And I don't want to try and pass judgement on anyone's beliefs or anything of that sort, I just feel that when there are fewer checks and balances on you (ie: there's nobody around you to consult with on what is and isn't appropriate, someone outside of yourself to consult with on matters of faith and all that jazz) that there's something...kind of lacking.
This isn't a woman who has a congregation of a thousand, or a hundred, or even fifty people. She's got it seems like a dozen people that she preaches to. I know bible study groups that are bigger.
Culverin
01-31-2013, 04:24 PM
Elaborate Graeme, I have no idea about churches & ministries and how they operate. (Did you mean, 15 of them went to Applebees and ordered 2 appies and a bunch of hot water with lemon?) And sat in the restaurant for 3 hours talking about God? lol, this happens a lot on Sunday I bet.
I went to a pub last night with the boys, sat for more than 3 hours.
Many, many pitchers. Talked about God, watched the game and prayed.
Not even a Sunday.
:lawl:
Problem?
:troll:
subordinate
01-31-2013, 04:52 PM
I save my prayers for the playoffs.
AW607
01-31-2013, 05:09 PM
I save my prayers for the playoffs.
prayoffs?
:joy:
RS_Pat
01-31-2013, 07:19 PM
Applebees is disgusting. Last meal I ate there, I shat out liquid oil and the same happened to my dining partner. The thought of walking into one makes me wanna puke.
Also, this church's name sounds like a cult that will off themselves one day.
Nlkko
01-31-2013, 08:46 PM
A good restaurant/chef/manager knows when to stick up for their employees when their patron/client is being a massive cock.
Boy they really blew this one.
It's applebees after all. :fuckthatshit:
I'm sure the waitress would have no problem finding another gig.
CorneringArtist
01-31-2013, 09:44 PM
http://i.imgur.com/UZ90hPg.jpg
twitchyzero
01-31-2013, 11:55 PM
really no harm if the receipt posted didn't hvae the pastor's name just blow off some steam
I can understand why the pastor was pissed at the gratituity fee...but god damn have some class.
SupraTTturbo2jz
02-01-2013, 12:41 AM
i hate psychotic religious fucks.
dark0821
02-01-2013, 12:46 AM
After reading both sides of the story I gotta say, the manager kind of screw themselves over. Especially if the employee has no earlier records.. what happened to the 3 strike rule?
on a lighter note... one thing that did came to mind was
internet = srs business
Spoon
02-01-2013, 07:52 AM
Good luck finding a new job when you compromise a customer's privacy and show no remorse for it. :rukidding:
I bet she will find a new job no problem. The internet fame that she gained from this will make it easy for her to find a new job somewhere else. There's probably a restaurant manager redditor who will symphasize with her situation and hire her, if not only to try and spite those who think she should not get a job so quickly anywhere else.
Redlines_Daily
02-01-2013, 09:56 AM
If one of my employees publicly posted information about a customer(yes, signature counts) I would also fire them, that is completely unacceptable. Seems people are keen to jump on the pastor because it's easy to hate on religion, if it was just a typical non-religious person I doubt it would be getting this much attention.
Spoon
02-01-2013, 10:46 AM
I bet she will find a new job no problem. The internet fame that she gained from this will make it easy for her to find a new job somewhere else. There's probably a restaurant manager redditor who will symphasize with her situation and hire her, if not only to try and spite those who think she should not get a job so quickly anywhere else.
For a dime-a-dozen chain store where most people don't care about their jobs, sure I can see that happen. But if I was said store's owner and found out that my manager hired her for spite. I'd tell them both to pack their bags.
If one of my employees publicly posted information about a customer(yes, signature counts) I would also fire them, that is completely unacceptable. Seems people are keen to jump on the pastor because it's easy to hate on religion, if it was just a typical non-religious person I doubt it would be getting this much attention.
ya for sure. no way i'd want my signature posted all over the internet. identity theft and security concerns.
melloman
02-01-2013, 11:32 AM
If one of my employees publicly posted information about a customer(yes, signature counts) I would also fire them, that is completely unacceptable. Seems people are keen to jump on the pastor because it's easy to hate on religion, if it was just a typical non-religious person I doubt it would be getting this much attention.
I don't think it's such that were jumping on the pastor because it's easy to hate on religion.. It's deny-ability.
This arrogant cunt decided she wanted to be a cheap smartass and write down "I give God 10%, why should I give you 18%"
If that comment wasn't written down, then nobody would care that a pastor didn't tip for her meal. It was the arrogant smartass fucking comment that got her up shit creek, and to me she deserves every piece of hatred coming to her.
Both people did something wrong. (The comment, and the girl posting it on Reddit) Yet I hate on the pastor more just for her retarded arrogance and then being caught and bitching & moaning is just downright pathetic.
You wrote it down, don't complain you did something retarded to yourself when other people bring it to everyone's attention.
Ikkaku
02-01-2013, 11:41 AM
a pastor only giving 10% to God :badpokerface:
Lomac
02-01-2013, 12:27 PM
After reading both sides of the story I gotta say, the manager kind of screw themselves over. Especially if the employee has no earlier records.. what happened to the 3 strike rule?
on a lighter note... one thing that did came to mind was
internet = srs business
Posting a customer's signature online is a fired-on-the-spot offence pretty much anywhere.
^Agreed. The server wants to be in management one day, yet can't realize that you shouldn't post a customers receipt online as that is grounds for dismissal.
I wonder how many people bombing their FB page claiming not to eat at ApplePie's ever again will forget about the incident and eventually go back.
Ronin
02-01-2013, 01:09 PM
Keep your beliefs to yourself and quit bugging other people.
freakshow
02-01-2013, 01:56 PM
Keep your beliefs to yourself and quit bugging other people.Are you pushing that belief on me?:badpokerface:
Redlines_Daily
02-01-2013, 03:35 PM
I don't see anything wrong with the comment on the bill to be honest..people are sick of being gouged at restaurants by this tipping culture we have here. I think it's twisted that many people tip purely because they don't want to be embarrassed to face the server with no tip. I tip if the food or service is excellent, but have no problem giving nothing extra if my dining experience is only mediocre.
I think the pastors comment was funny, cudos to her for standing up to this ridiculous tradition we have of paying people extra money to do their jobs properly. Calling the restaurant demanding everyone be fired was not a great move, but I'd be pissed too if someone posted my info publicly and there was an army of strangers trying to track me down on the Internet..
Presto
02-01-2013, 03:39 PM
I think the pastors comment was funny, cudos to her for standing up to this ridiculous tradition we have of paying people extra money to do their jobs properly.
Servers, especially in the states, need that gratuity. I think the article stated that the waitress makes $3.50/hr base. Cue Reservoir Dogs:
Reservoir Dogs - Tipping Scene - YouTube
vafanculo
02-01-2013, 03:40 PM
a pastor only giving 10% to God :badpokerface:
I'm pretty sure I heard that if you are Christian, it is expected to give 10 percent of your earnings to the church. I'm sure she meant that..not to be confuses with giving 100% (attitude,life, etc)
Posted via RS Mobile
inv4zn
02-01-2013, 03:40 PM
I don't see anything wrong with the comment on the bill to be honest..people are sick of being gouged at restaurants by this tipping culture we have here. I think it's twisted that many people tip purely because they don't want to be embarrassed to face the server with no tip. I tip if the food or service is excellent, but have no problem giving nothing extra if my dining experience is only mediocre.
I think the pastors comment was funny, cudos to her for standing up to this ridiculous tradition we have of paying people extra money to do their jobs properly. Calling the restaurant demanding everyone be fired was not a great move, but I'd be pissed too if someone posted my info publicly and there was an army of strangers trying to track me down on the Internet..
It's not as straight-forward as you make it out to be, and that's why there's a debate.
The comment on the receipt is pretty arrogant, religious connotation or not. Order a pizza, and you can either just not say a word and not tip the delivery boy, or you cal tell him to his face that you don't want to tip him because you think it's not worth the money. Pretty different things if you ask me.
If she had written the comment, and willingly tipped the 18%, then it would be funny. Right now, it's just as a funny as drawing a middle finger on the bill.
Strangely enough, the word "shitstorm" describes this entire situation pretty well.
Redlines_Daily
02-01-2013, 04:34 PM
Servers, especially in the states, need that gratuity. I think the article stated that the waitress makes $3.50/hr base.
I disagree. They need their employers to pay them a decent wage, and I'm saying that as a small business owner myself.
Ikkaku
02-01-2013, 05:42 PM
I'm pretty sure I heard that if you are Christian, it is expected to give 10 percent of your earnings to the church. I'm sure she meant that..not to be confuses with giving 100% (attitude,life, etc)
Posted via RS Mobile
Oh I know that very well, being a Christian myself. I would hope that this pastor is only generalizing, otherwise it's a pretty shitty testimony they have going :suspicious:
Presto
02-01-2013, 09:18 PM
I disagree. They need their employers to pay them a decent wage, and I'm saying that as a small business owner myself.
I agree that it's on the employers to pay them well, but that's not going to happen, and that's why there's this tipping culture. This is the established system. If you don't agree with tipping, then eat at home or get take out.
Redlines_Daily
02-01-2013, 11:56 PM
You don't get to dictate how I spend my money. I'll eat out and not tip, thanks.
subordinate
02-01-2013, 11:58 PM
Posting a customer's signature online is a fired-on-the-spot offence pretty much anywhere.
With the amount of personal information people post on the internet these days, their signature is the least of their worries.
.
Soundy
02-02-2013, 04:48 AM
I didnt even know there were female pastors..
Welcome to 1980.
http://i.imgur.com/UZ90hPg.jpg
Why else did you think Superbowl was held on a Sunday?
Posting a customer's signature online is a fired-on-the-spot offence pretty much anywhere.
Only useful to anyone if they know whose signature it is... although it's not a surprise that The Internet managed to figure it out (per the article). Then again, the pastor could have just stayed out of it, and whether or not it was actually hers would have been a subject for speculation only.
If there's one thing The Internet has done for us, it proves every day, that "tis better to remain silent and be thought a fool, than to speak up and remove all doubt."
I'm pretty sure I heard that if you are Christian, it is expected to give 10 percent of your earnings to the church. I'm sure she meant that..not to be confuses with giving 100% (attitude,life, etc)
Posted via RS Mobile
Tithe - Definition and More from the Free Merriam-Webster Dictionary (http://www.merriam-webster.com/dictionary/tithe)
604CEFIRO
02-02-2013, 02:23 PM
Correct me if I'm wrong, but the pastor did pay the 18% tip... All she did was scratch it out.
The amount includes the 18% already, just like how local restaurants do it, the figure is broken down already with the tip included.
You can tip on top of that if u wish... But either way I'm pretty sure she paid the 18%
Posted via RS Mobile
Graeme S
02-02-2013, 03:20 PM
As far as I understand it, she scratched it out because she didn't want it billed to her card. She claimed she left $6 in cash, which is basically the amount that was listed, but there's no way to verify anything. She also said after that she was charged the tip on her card regardless. The waitress said that the charge was done by the computer and there was nothing they could do about it.
This entire thing is just so :fulloffuck: for me. My mind asplode.
westopher
02-02-2013, 11:22 PM
I don't see anything wrong with the comment on the bill to be honest..people are sick of being gouged at restaurants by this tipping culture we have here.
You don't want to tip? Fine. Don't be a fucking asshole and rub it in the girls face with a shitty snide remark on the bill. Leave a shitty/no tip and get the fuck out like a normal person. The fact is, the person who wrote this, did it with no other intention than being an asshole. Someone of the church, who's main purpose in life is to teach love and compassion through God, should know better than to be so childish and arrogant. People holding her to a higher standard because of her religion/career is completely reasonable since she makes her living telling people how to behave as responsible, compassionate citizens. She easily could have spoken to the manager that she thought the 18% grat was unreasonable (for whatever reason) and it would be waived, instead she let a knee jerk reaction get the best of her and now she looks like an idiot. (and obviously so does the waitress)
Soundy
02-03-2013, 07:11 AM
You don't want to tip? Fine. Don't be a fucking asshole and rub it in the girls face with a shitty snide remark on the bill. Leave a shitty/no tip and get the fuck out like a normal person. The fact is, the person who wrote this, did it with no other intention than being an asshole. Someone of the church, who's main purpose in life is to teach love and compassion through God, should know better than to be so childish and arrogant. People holding her to a higher standard because of her religion/career is completely reasonable since she makes her living telling people how to behave as responsible, compassionate citizens. She easily could have spoken to the manager that she thought the 18% grat was unreasonable (for whatever reason) and it would be waived, instead she let a knee jerk reaction get the best of her and now she looks like an idiot. (and obviously so does the waitress)
THIS.
What also makes it worse is that the note is ostensibly aimed at the server... when the "automatic tip" is the RESTAURANT'S policy. The server didn't come up with the idea and probably thinks it's just as stupid as the customer does, but it's not under her control.
And seriously, with a "congregation" of a whole 15 people, something about this just screams, "we don't like your rules so we're starting our own church". Which granted, at times, has been the launching point for major new branches of religions... but I think more often, is just people looking to justify their own behaviors. It would be like me being tired of Sunday services overlapping kickoff, so I decide to form my own church that meets on Tuesdays and get all my football buddies to join - doesn't make me a real "pastor" any more that it makes me the head coach of my favorite team.
Not saying that's really the case, but something about the whole thing just sounds "off" to me. Maybe this is the Church of Screw-Compassion-We-Like-To-Be-Bitchy.
Monty Python Splitter - YouTube
melloman
02-04-2013, 02:59 PM
You don't get to dictate how I spend my money. I'll eat out and not tip, thanks.
And that's fine.
But the moment you leave a snide remark, then take the consequences.
It's called accountability. And it gives everybody an equal playing field.
westopher
02-04-2013, 03:21 PM
I think you mean accountability? But you and I are definitely making the same points.
Slifer
02-04-2013, 03:36 PM
And that's fine.
But the moment you leave a snide remark, then take the consequences.
It's called DENI-ABILITY. And it gives everybody an equal playing field.
Consequences will never be the same! :ilied:
Hurricane
02-04-2013, 03:43 PM
You don't get to dictate how I spend my money. I'll eat out and not tip, thanks.
Hey, dipshit, do you not understand how it works?
Servers get paid $3.50 (for the purposes of this story) per hour. The restaurant charges relatively low prices for food with little profit margins (hence the reason they can't afford to pay higher wages) and the customer subsidizes the wage based on the level of service received.
The whole purpose of the system is to ensure service is fast, efficient, and thoughtful.
For example:
With Tipping:
You buy pasta, a salad, and a glass of wine.
Restaurant charges $10, $5 and $5 for a total of $20
You pay $23 with a tip
Server gets $3.50 wage plus $3 tip for $6.50 wage
Restaurant gets $16.50 for $5 in food cost, for a 30% food cost.
This is the amount necessary to pay all other expenses, and turn a small profit
Without Tipping:
You buy pasta, a salad, and a glass of wine.
Restaurant charges $11, $6, and $6 for a total of $23
You pay $23
Server gets $6.50 wage
Restaurant gets $16.50 for $5 in food cost, for a 30% food cost.
...
The only difference is, in one system there is some flexibility, and an incentive for better service. In the other it is greatly reduced.
While I admit, I hate the whole tipping culture (I think it penalizes generous/kind people and allows assholes like you to eat cheaper), this is the system we have instituted in North America, and therefore people should follow it.
What the fuck makes you think you deserve to eat for less money than the rest of us?
This isn't some righteous political stance, it's a cheap cover for the actions of a self entitled bitch.
inv4zn
02-04-2013, 03:52 PM
You don't get to dictate how I spend my money. I'll eat out and not tip, thanks.
Nobody is dictating how you spend your money - except the government, but that's another story.
The point of this story is the ACTIONS and subsequent chain of REACTIONS of the parties involved; not whether or not the 18% is deserved or undeserved.
All you did with this remark is tell the rest of us you're an ass.
GabAlmighty
02-04-2013, 03:53 PM
Am I a douche for not tipping if the service is sub par?... All I wanted was for my glass of water to be refilled..
westopher
02-04-2013, 03:57 PM
You couldn't have said it better. The structure of the industry here is based around tipping, and if you want to just eliminate it, don't expect your meal prices to be the same. Just know the people giving shitty service will make the same as those who don't. If you have such a problem with it whatever, go ahead, give a shitty/no tip, just don't bother going back if you expect someone to be happy about serving you. Redlines comes in every thread like this talking about how him not tipping is "taking a stand". If your service is shit however, I agree, don't tip, and that server likely won't be lasting very long because others will be doing the same, and they won't make fuck all more than minimum wage.
westopher
02-04-2013, 04:00 PM
Am I a douche for not tipping if the service is sub par?... All I wanted was for my glass of water to be refilled..
In the opinion of someone in the industry, hell no. If service is shit people need to be diligent on not leaving at big tip, so these useless servers either smarten the fuck up or quit because they can't afford their rent.
Redlines_Daily
02-04-2013, 04:09 PM
Hey, dipshit, do you not understand how it works?
Servers get paid $3.50 (for the purposes of this story) per hour. The restaurant charges relatively low prices for food with little profit margins (hence the reason they can't afford to pay higher wages) and the customer subsidizes the wage based on the level of service received.
The whole purpose of the system is to ensure service is fast, efficient, and thoughtful.
For example:
With Tipping:
You buy pasta, a salad, and a glass of wine.
Restaurant charges $10, $5 and $5 for a total of $20
You pay $23 with a tip
Server gets $3.50 wage plus $3 tip for $6.50 wage
Restaurant gets $16.50 for $5 in food cost, for a 30% food cost.
This is the amount necessary to pay all other expenses, and turn a small profit
Without Tipping:
You buy pasta, a salad, and a glass of wine.
Restaurant charges $11, $6, and $6 for a total of $23
You pay $23
Server gets $6.50 wage
Restaurant gets $16.50 for $5 in food cost, for a 30% food cost.
...
The only difference is, in one system there is some flexibility, and an incentive for better service. In the other it is greatly reduced.
While I admit, I hate the whole tipping culture (I think it penalizes generous/kind people and allows assholes like you to eat cheaper), this is the system we have instituted in North America, and therefore people should follow it.
What the fuck makes you think you deserve to eat for less money than the rest of us?
This isn't some righteous political stance, it's a cheap cover for the actions of a self entitled bitch.
Are you so weak and insecure that you have to resort to calling names and swearing because someone disagrees with you? I Have worked as a server when i was in college, I get the principle behind it. I leave tip when I get good food or good service. You want to pay extra and perpetuate this rediculous system, feel free!
Redlines_Daily
02-04-2013, 04:14 PM
Redlines comes in every thread like this talking about how him not tipping is "taking a stand".
is this not a discussion board? I don't get why people get angry if someone has a different perspective. I guess I've been guilty of that myself sometimes too, but come on, we're not even talking about serious here, just tipping!
westopher
02-04-2013, 04:19 PM
Because your perspective comes with an arrogance and pushiness behind it seen in other threads about tipping specifically, and you think its ok for someone to be a snide asshole because you share their ideology that tipping is stupid. That is stupid.
Hey, dipshit, do you not understand how it works?
Servers get paid $3.50 (for the purposes of this story) per hour. The restaurant charges relatively low prices for food with little profit margins (hence the reason they can't afford to pay higher wages) and the customer subsidizes the wage based on the level of service received.
The whole purpose of the system is to ensure service is fast, efficient, and thoughtful.
For example:
With Tipping:
You buy pasta, a salad, and a glass of wine.
Restaurant charges $10, $5 and $5 for a total of $20
You pay $23 with a tip
Server gets $3.50 wage plus $3 tip for $6.50 wage
Restaurant gets $16.50 for $5 in food cost, for a 30% food cost.
This is the amount necessary to pay all other expenses, and turn a small profit
Without Tipping:
You buy pasta, a salad, and a glass of wine.
Restaurant charges $11, $6, and $6 for a total of $23
You pay $23
Server gets $6.50 wage
Restaurant gets $16.50 for $5 in food cost, for a 30% food cost.
...
The only difference is, in one system there is some flexibility, and an incentive for better service. In the other it is greatly reduced.
While I admit, I hate the whole tipping culture (I think it penalizes generous/kind people and allows assholes like you to eat cheaper), this is the system we have instituted in North America, and therefore people should follow it.
What the fuck makes you think you deserve to eat for less money than the rest of us?
This isn't some righteous political stance, it's a cheap cover for the actions of a self entitled bitch.
Define relatively low?
Because when you're charging me $15 more or less for a burger with a side of fries or salad, I highly doubt that your profit margins are low....
And that's just the general Earls, Keg, Red Robins type of restaurant who I personally consider, practically just a step up from your traditional fastfood chain in quality.
Redlines_Daily
02-04-2013, 04:22 PM
Westopher, I wasn't aware that I came accross that way actually, I suppose I could try to filter my thoughts a bit before I post. As for the comment from the pastor, I really didnt see it as being offensive, just a funny comment.
westopher
02-04-2013, 04:28 PM
One thing we both agree on, if the service is shit, it doesn't warrant a tip. What we don't agree on though, is that a tip isn't necessary for appropriate service. If the service is good, it should warrant a good tip, if its ok, it warrants an ok tip.
Hurricane
02-04-2013, 04:32 PM
Are you so weak and insecure that you have to resort to calling names and swearing because someone disagrees with you? I Have worked as a server when i was in college, I get the principle behind it. I leave tip when I get good food or good service. You want to pay extra and perpetuate this rediculous system, feel free!
Are you so weak and insecure that you have to resort to crying and threatening to leave a discussion everyone time someone calls you something other than a kind little boy?
By the way, you inferring I am weak and insecure, is no different from me inferring you are a self entitled little bitch. While actually it is, because I am correct - but still, similar principles.
Oh, and now you leave a tip for good food/service? So you are in fact perpetuating the ridiculous system?? I am starting to get confused.
First, you never tip, because you are changing the world 3 dollars at a time. Now you tip when you get good service (which you are supposed to).
Can someone make a $3 BALLA picture that says at the bottom 'but only when the service/food is good' and put redlines name on it. That would be great.
Hurricane
02-04-2013, 04:51 PM
Define relatively low?
Because when you're charging me $15 more or less for a burger with a side of fries or salad, I highly doubt that your profit margins are low....
And that's just the general Earls, Keg, Red Robins type of restaurant who I personally consider, practically just a step up from your traditional fastfood chain in quality.
Highly doubt, or did you mean to say, do not have the remotest idea about expenses, food costs, profit margins, and revenues in the full-service food and beverage industry?
It is a pretty well known fact in the business world that running a restaurant is one of the most lucrative ventures with huge upside and almost zero downside. Banks are falling all over themselves to finance upstart restaurants because of their gross profit potential. In fact only 1 of 1000 restaurants fail in their first 5 years of operations.
*warning - some of the above may not be factual statements
Redlines_Daily
02-04-2013, 07:33 PM
Oh great, another Internet tough guy :lawl:
GoneGuru
02-04-2013, 07:38 PM
Oh great, another Internet tough guy :lawl:
http://www.reactiongifs.com/wp-content/uploads/2013/01/popcorn-yes.gif
Graeme S
02-04-2013, 07:41 PM
Ladies and Ladies, can we please perhaps keep in mind that principles expressed on the internet do not always translate (well, or otherwise) to real actions that take place in the real world. And that the opinions expressed in threads are simply that? Opinions?
As a former server/busser, I very much see the value in tips. It's how I paid my rent. As a consumer, I find it frustrating that the cost of labour goes up based on the value of the items I order. I order a cheap burger, cheap service. I order a baller steak, baller service. And yet the service is unchanged.
Is this a perfect world? No. So let's just agree to disagree, shall we?
Hurricane
02-04-2013, 08:44 PM
Oh great, another Internet tough guy :lawl:
Another nowhere tough guy.
I must say tho, we have exchanged more than 2 responses each and you haven't yet soaked your keyboard with tears - a new record - congratulations.
As a consumer, I find it frustrating that the cost of labour goes up based on the value of the items I order. I order a cheap burger, cheap service. I order a baller steak, baller service. And yet the service is unchanged.
I agree - but would a per item tipping structure be realistic to implement - doubt it. Often more expensive items do require a higher level of service/care from someone in the establishment anyhow.
When you order cheap beers (and get 15 poured and carried across the restaurant to your table - the % tipping doesn't seem too bad).
All that said - like every other business, restaurants should just fire shitty servers, and no tips should be given period. The cost should be reflected in the menu prices - customers can choose to eat where they like, people can choose where they work.
The system now, allows restaurant owners to point the finger at customers for being cheap bastards and ripping off their servers.
Many countries successfully operate food service without tips, and the service is often much better than here.
I wonder if any operators have tried it. Strict no tipping policies, and high wages. The tips built into the menu prices. I'd go there.
vitaminG
02-04-2013, 10:23 PM
.;
Soundy
02-04-2013, 11:18 PM
As a former server/busser, I very much see the value in tips. It's how I paid my rent.
And did you work a little harder, do a little extra, in hopes of getting a better tip? Because that's how it works in most of the rest of the working world: when you do a better job, you make more money (raises, promotions, bonuses, etc.). Do a shitty, half-assed job, and if you're lucky, you get stuck at your pay grade.. if not, you get "downsized".
westopher
02-05-2013, 12:14 AM
Define relatively low?
4%. At the end of the day, a 100 seat restaurant (that serves liquor as well)makes about 40k a week gross if they are a successful casual restaurant. 52 weeks, we are talking around 2 mil. 4% we are at 80k. Now think of the initial investment. 250k as a relatively reasonable number, + your first several months of shit sales and hiccups while trying to build a clientele base. Expect 3-4 years to pay back the initial investment, and then start taking your massive profit of 80k a year and shower yourself in ferraris with your new gold mine, and then find 300k more a year to pay your staff that 15%(ish) they get when people decide to stop tipping. Menu prices will just go up 15%, then the people that bitched about tipping will bitch about how expensive menu prices are. You can't please people that want to complain about something as simple as this, because that logic gets ignored. The only difference between tipping societies and non tipping societies like australia is how the money changes hands, not how much money changes hands.
Hurricane
02-05-2013, 04:24 AM
in australia they dont tip, service sucks, prices are high and they nickel and dime you on everything like charging for ketchup.
In Japan they don't tip, service is great, prices are generally reasonable, and I never felt like I was being nickel and dime'd anywhere.
melloman
02-05-2013, 07:18 AM
Somebodies been keeping tabs on Applebee's and writing it down.
Applebee’s Overnight Social Media Meltdown: A Photo Essay « R.L. Stollar, Journalist. (http://rlstollar.wordpress.com/2013/02/02/applebees-overnight-social-media-meltdown-a-photo-essay/)
TL;DR:
-Applebee's FB page gets MOBBED after the original incident.
-@2:53am someone from Applebee's starts to comment on the posts
-People bring up ANOTHER receipt that was posted by Applebee's itself
-This enrages people more
-Applebee's FB starts to ARGUE with some comments posted
-Tons of businesses, non-profit org's, families and individuals say they are going to boycott Applebees.
dinosaur
02-05-2013, 09:27 AM
Even the Hulk is adding his 2-cents:
15496
freakshow
02-05-2013, 09:40 AM
signature looks legit... :badpokerface:
Lomac
02-05-2013, 02:36 PM
A little late to the party with this post, but oh well.
I used to think tipping was kinda silly. After all, why tip someone for doing a job they're already doing? If they did an exceptional job, then I had no problem with forking over a few extra dollars, but otherwise I was rather uncaring about whether I tipped. However, I got to thinking about it this way: How many of you get bonus's at your jobs? If we (collectively we) finish a job early, or meet a sales quota, or pull in x-amount of customers, we're often given said bonus for doing so. The way I see it is that servers receiving tips are basically getting a bonus for doing a job well done. If they do a piss poor job, they don't get a tip (bonus). But the better they do, the better a tip they receive. Most jobs offer this incentive, so I don't really see a problem with following it as a customer at a restaurant.
Just a thought.
MarkyMark
02-05-2013, 04:05 PM
The biggest problem is now the tip is just expected. If you don't tip you're just seen as a cheap fuck. I doubt the server even stops to think "hey maybe my service wasn't all that great for that customer" it's just a new Facebook status of "thanks a lot to the cheap asshole who didn't tip me".
That being said it usually takes pretty horrendous service for me to not tip.
Posted via RS Mobile
Highly doubt, or did you mean to say, do not have the remotest idea about expenses, food costs, profit margins, and revenues in the full-service food and beverage industry?
It is a pretty well known fact in the business world that running a restaurant is one of the most lucrative ventures with huge upside and almost zero downside. Banks are falling all over themselves to finance upstart restaurants because of their gross profit potential. In fact only 1 of 1000 restaurants fail in their first 5 years of operations.
*warning - some of the above may not be factual statements
*sigh
It's the same argument everytime this topic comes up.
You and other waiters, shouldn't kid yourselves. The food & service industry does not even in the slightest hinge on the extra income provided by the culture of tipping. Should tipping be abolished, I have no doubt that, that will be the swan song of all (or most) restaurants.
So don't even kid yourselves about arguments of profit margins or what other buzz words you have under your sleeves because when the argument of "increasing the minimum wage standards" comes about (and it always does)... for some reason people employed at or near entry level positions suddenly have no qualms about gouging a little bit more money from the so called.. ."profit margins" :rolleyes:
At the end, you're not fooling anyone. You don't promote the culture and tradition of tipping because the industry hinges on it. You promote it because at the end of the day, it just lines your pocket more. Just like how you would probably promote another increase in "minimum wage standards."
kkttsang
02-05-2013, 06:40 PM
Out of curiosity, those mandatory 18% auto gratuity when you guys are in a big group, is that legal?
I don't understand why there's the auto gratuity just for a big group of people, isn't serving a table of 10 the same as serving 2 tables of 5?
Sometimes i feel like when there's a big group and there's auto gratuity the service is subpar since they know they will get the 18% already.
Graeme S
02-05-2013, 08:51 PM
Out of curiosity, those mandatory 18% auto gratuity when you guys are in a big group, is that legal?
I don't understand why there's the auto gratuity just for a big group of people, isn't serving a table of 10 the same as serving 2 tables of 5?
Sometimes i feel like when there's a big group and there's auto gratuity the service is subpar since they know they will get the 18% already.
They are allowed to put it in as on as there is a notice on the menu saying 'for groups of over X people, an automatic gratuity of Y% is added', but they must remove it from your bill if you insist.
The idea behind it is to make sure that everyone in the group does actually chip in; very often people in a large group will throw in their money (or even a little less) thinking "It's ok, I'm sure someone else overpaid a little so it'll all balance out."
A former classmate of mine used to work at The Keg, I'm not sure which location. One day he got called in to work a large table...I think they were Dutch or somesuch. The Keg used to (I don't know if they still do) pay out tips to bussers and the kitchen based on the table's bill not on the tip left behind. The idea being that the servers wouldn't be able to cheat the other staff by hiding/under-reporting their tips. Unfortunately, however, wherever were from it was a nation which doesn't acknowledge the need for tips. And so when he paid out for his huge table and after they had left on his short shift...he was in the red for the day.
Very unfortunate.
Ronith
02-05-2013, 09:31 PM
The biggest problem is now the tip is just expected. If you don't tip you're just seen as a cheap fuck. I doubt the server even stops to think "hey maybe my service wasn't all that great for that customer" it's just a new Facebook status of "thanks a lot to the cheap asshole who didn't tip me".
That being said it usually takes pretty horrendous service for me to not tip.
Posted via RS Mobile
This.
I had a server spill a drink on me and at the end they charged me twice for the drink and had the nerve to ask for a tip!
inv4zn
02-05-2013, 10:02 PM
^Hahaha!
That's pretty terrible lol
Not really racist!
02-05-2013, 10:10 PM
^^ what did u end up doing..
thats pretty brutal
:heckno:
corollagtSr5
02-05-2013, 10:48 PM
https://www.youtube.com/watch?v=Gf9N9zppy4Q
Hurricane
02-05-2013, 11:29 PM
*sigh
It's the same argument everytime this topic comes up.
You and other waiters, shouldn't kid yourselves. The food & service industry does not even in the slightest hinge on the extra income provided by the culture of tipping. Should tipping be abolished, I have no doubt that, that will be the swan song of all (or most) restaurants.
So don't even kid yourselves about arguments of profit margins or what other buzz words you have under your sleeves because when the argument of "increasing the minimum wage standards" comes about (and it always does)... for some reason people employed at or near entry level positions suddenly have no qualms about gouging a little bit more money from the so called.. ."profit margins" :rolleyes:
Hey asshole...its bad enough you know absolutely fuck all about business. Its worse that you can't read.
IF WE ABOLISHED TIPPING - FOOD PRICES WOULD GO UP - END - OF - STORY.
How hard is that to understand? If restaurants were making a killing on their $15 dollar burgers as you assume, with clearly all the cumulative business acumen of a pencil eraser, people would sell equally good $12 burgers, and put them all out of business.
Here are a couple of links for you...
Cost of Living in Australia. Prices in Australia. (http://www.numbeo.com/cost-of-living/country_result.jsp?country=Australia)
Cost of Living in Canada. Prices in Canada. (http://www.numbeo.com/cost-of-living/country_result.jsp?country=Canada)
In case you don't care to read, prices in both countries are typically similar, but there is a significant difference (well over 15% in fact :moderatorban:) in dining out prices.
Having been to both countries, I can tell you the prices at restaurants are higher in Australia, and the service is worse than Canada.
Anyhow, I am all for higher food prices and no tips. In fact I would welcome it with open arms if it were ever introduced.
Unfortunately, I am not living in Canada at the moment, and my Intra-company transferee Visa was not sponsored under the waiter category, so this whole topic is not very relevant to my daily life. Sorry to disappoint.
If we are ever looking for a door knob who makes sweeping generalizations about business's balance sheets based on the front end consumer price, taking absolutely nothing else into consideration, I will be sure to let you know.
Cheers.
dinosaur
02-06-2013, 09:29 AM
For me, its simple.
I tip for good service and don't for bad service. I also don't limit my tipping to the food industry.
-I tip the dude that removes junk
-I tip the lady that does my laundry
-I tip the people that clean the carpets
-I tip the plumber
-I tip the kid who washes my truck
-I tip the hairdresser, nail technician, and the people at the spa I go to.
What pisses me off is that people in the restaurant industry EXPECT tips...other service-based industries don't.
If you do a good job or go above what is typical....here is a little bonus. If you don't, why should I reward mediocrity?
Last week Gridlock and I went out to a new Mexican food restaurant. Place was dead yet the service was horrendous! took well over 30 mins to get Gridlock's food....mine wasn't brought until 10 mins later....and, we ordered the simplest meals: tacos. I sat and watched our waitress sit at the bar and play on her iPhone and re-do her hair and make-up in the mirror.
We didn't leave a tip. Simple as that.
Gridlock
02-06-2013, 09:33 AM
On tipping: I fundamentally disagree with every article that discusses tipping, and some "expert" they interviewed on manners and etiquette always says, "even with bad service, you should still tip 10%"
Not a chance. I'll tip for good service, I'll tip for great service...hell I'll tip for mediocre service...but no chance will I tip for bad service.
Someone above asked why there should be a auto grat for parties of 8 or more. Thinking about bad service reminded me of some of the worst service I ever had, when we actually tipped 2 cents.
We went to a restaurant in Abbotsford to celebrate some family thing with me, my mom, my sister, her husband and their 3 or 4 yr old at that time.
We sat down a few minutes after a large party of like 20 people. So the entire house takes their order. Someone drifts over and takes our order.
Well, my nephew was hungry. And sometimes, children...the angels they are, like to inform you-over and over and over.
Obviously, our food wasn't going to get touched until the big table was plated. We asked, "can you please just drop the kids chicken strips and fries? We have no problem waiting, but for the love of our evening, can you please shut the kid up for us...and coincidentally, your big table."
And no.
I worked in restaurants and know that this kind of thing is a piss off. Got it. However, I also worked in restaurants and know that this is a daily thing.
Food finally comes and it tastes shitty. Was sitting on a heat lamp.
So I hope the large table was auto-gratuity'd something large, because you need to make up for the fact that the rest of the restaurant was going to shit to make the large table happen.
In the situation, I totally understand that they were slammed, but forgetting the rest of the restaurant was not the way to handle it.
Gridlock
02-06-2013, 09:34 AM
For me, its simple.
I tip for good service and don't for bad service. I also don't limit my tipping to the food industry.
-I tip the dude that removes junk
-I tip the lady that does my laundry
-I tip the people that clean the carpets
-I tip the plumber
-I tip the kid who washes my truck
-I tip the hairdresser, nail technician, and the people at the spa I go to.
What pisses me off is that people in the restaurant industry EXPECT tips...other service-based industries don't.
If you do a good job or go above what is typical....here is a little bonus. If you don't, why should I reward mediocrity?
Last week Gridlock and I went out to a new Mexican food restaurant. Place was dead yet the service was horrendous! took well over 30 mins to get Gridlock's food....mine wasn't brought until 10 mins later....and, we ordered the simplest meals: tacos. I sat and watched our waitress sit at the bar and play on her iPhone and re-do her hair and make-up in the mirror.
We didn't leave a tip. Simple as that.
and *cough* a certain cute little t-rex took to their facebook page to complain...
freakshow
02-06-2013, 09:49 AM
For me, its simple.
I tip for good service and don't for bad service. I also don't limit my tipping to the food industry.
-I tip the dude that removes junk
-I tip the lady that does my laundry
-I tip the people that clean the carpets
-I tip the plumber
-I tip the kid who washes my truck
-I tip the hairdresser, nail technician, and the people at the spa I go to.
What pisses me off is that people in the restaurant industry EXPECT tips...other service-based industries don't.
If you do a good job or go above what is typical....here is a little bonus. If you don't, why should I reward mediocrity?
Last week Gridlock and I went out to a new Mexican food restaurant. Place was dead yet the service was horrendous! took well over 30 mins to get Gridlock's food....mine wasn't brought until 10 mins later....and, we ordered the simplest meals: tacos. I sat and watched our waitress sit at the bar and play on her iPhone and re-do her hair and make-up in the mirror.
We didn't leave a tip. Simple as that.
This is ridiculous and completely unacceptable.
You should never let a kid wash your truck!
dinosaur
02-06-2013, 10:00 AM
:lawl:
Expresso
02-06-2013, 10:09 AM
Last week Gridlock and I went out to a new Mexican food restaurant. Place was dead yet the service was horrendous! took well over 30 mins to get Gridlock's food....mine wasn't brought until 10 mins later....and, we ordered the simplest meals: tacos. I sat and watched our waitress sit at the bar and play on her iPhone and re-do her hair and make-up in the mirror.
We didn't leave a tip. Simple as that.
This restaurant didn't happen to be in New West did it?
This is ridiculous and completely unacceptable.
You should never let a kid wash your truck!
rather let a kid wash it than richmond subaru :ifyouknow:
dinosaur
02-06-2013, 11:00 AM
This restaurant didn't happen to be in New West did it?
Yes. Its a new one on 6th street. The food was great! They have 2$ tacos that are absolutely stellar, but the service was beyond horrible.
I will eat there again, but will only do take-out.
Soundy
02-06-2013, 11:06 AM
A little late to the party with this post, but oh well.
I used to think tipping was kinda silly. After all, why tip someone for doing a job they're already doing? If they did an exceptional job, then I had no problem with forking over a few extra dollars, but otherwise I was rather uncaring about whether I tipped. However, I got to thinking about it this way: How many of you get bonus's at your jobs? If we (collectively we) finish a job early, or meet a sales quota, or pull in x-amount of customers, we're often given said bonus for doing so. The way I see it is that servers receiving tips are basically getting a bonus for doing a job well done. If they do a piss poor job, they don't get a tip (bonus). But the better they do, the better a tip they receive. Most jobs offer this incentive, so I don't really see a problem with following it as a customer at a restaurant.
Just a thought.
Isn't that pretty much what I said above?
And did you work a little harder, do a little extra, in hopes of getting a better tip? Because that's how it works in most of the rest of the working world: when you do a better job, you make more money (raises, promotions, bonuses, etc.). Do a shitty, half-assed job, and if you're lucky, you get stuck at your pay grade.. if not, you get "downsized".
Soundy
02-06-2013, 11:16 AM
Anyhow, I am all for higher food prices and no tips. In fact I would welcome it with open arms if it were ever introduced.
You know, I'm good with the concept that tips are not to be EXPECTED... as long as I'm still allowed to tip if I think the service is worth it. To extend this though, I'd love if I could be sure that when I tip *MY SERVER*, that it's not getting automatically pooled and split with everyone else.
I've been tipped in industries that don't typically get tips - when I worked at A&B Sound, my coworker and I did a major complex alarm install in one guy's car - he brought us a case of beer. Did some side IT work for a guy once, got tipped a 26er of Crown Royal (blech, horrid stuff, but it's the thought that counts).
I have no problem giving something a little extra to someone who's provided me excellent service. It's when it becomes expected and even "forced" on me that it becomes a problem.
Mr.HappySilp
02-06-2013, 12:24 PM
Went to a sushi place with my gf last week. Places wans't too pack and service was excellent. Everytime we finish our tea, the watier would come and fill our tea cups. The nice thing is she ask frist before just filling them.
Meal only comes to about $15 but we tip her $4 just for good service.
Alatar
02-06-2013, 12:37 PM
Commonly get tipped with beer at work. Occasionally, the odd customer will tip anywhere from a few bucks for "coffee" to $15-20 for "lunch or beer".
Don't expect it, don't need it, and whenever I get tipped, I just give it to my boss to put towards beer or lunch for everyone. Or I just give it to the apprentices.
I don't work with the expectation that "better" work gets me a tip. I work with the expectation that I do the job well and the person will be a repeat customer, or that they'll tell their friends how well they were treated and how great the service was. To me, that's more invaluable.
subordinate
02-06-2013, 12:43 PM
Went to a sushi place with my gf last week. Places wans't too pack and service was excellent. Everytime we finish our tea, the watier would come and fill our tea cups. The nice thing is she ask frist before just filling them.
Meal only comes to about $15 but we tip her $4 just for good service.
You want to be asked if you want your tea cup filled???
To extend this though, I'd love if I could be sure that when I tip *MY SERVER*, that it's not getting automatically pooled and split with everyone else.
.
When I tip, I'd want the back staff having a piece of the pie as well. Since the food aspect is the other half of a great experience.
Soundy
02-06-2013, 01:15 PM
When I tip, I'd want the back staff having a piece of the pie as well. Since the food aspect is the other half of a great experience.
Granted, but at the same time, it means other servers can slack off and know they're still going to get a cut of tips from those who are busting their butts.
subordinate
02-06-2013, 02:04 PM
Granted, but at the same time, it means other servers can slack off and know they're still going to get a cut of tips from those who are busting their butts.
I think for the majority of restaurants, the tip goes directly to the server and the server cashes out according to her sales - to the kitchen, to bus boy/girl, bartender, and management.
The only places I'd hear about a pool of tips and its' split accordingly, are associated to Asian restaurants i.e/ dim sum places.
RRxtar
02-06-2013, 04:46 PM
Anyone ever tell their server to bring the cook out and tip them directly and not the server? That would be awesome.
"Yes, can you bring out everyone else who was involved in my dinner tonite? I would like to tip them all, but not you you useless twat"
Graeme S
02-06-2013, 05:08 PM
Anyone ever tell their server to bring the cook out and tip them directly and not the server? That would be awesome.
"Yes, can you bring out everyone else who was involved in my dinner tonite? I would like to tip them all, but not you you useless twat"
Actually, kind of.
My mom's allergic to Onion and Garlic, which is usually a huge problem when it comes to eating out (ABC and White Spot. That's basically it). So when she went on a trip to Quebec and Atlantic Canada with her friends this fall, they asked at the cafe around the corner from their hotel if the chef would be able to do something for their friend who had this affliction.
So he said yes and the next day they went over for a late lunch, and they mentioned that they were the same ladies--immeidately remembered by the server. So my mom looks through the menu and asks what could be done without onion and garlic. The reply from the server? "He said whatever you want from here, he'll make it. And if you don't see it but you think we can do it from the ingredients? He'll do that too." So she ordered whatever it was, and she said it was one of the best meals she's had in YEARS. So she asked the server if he could come out so she could thank him. So the cook comes out (apparently this very shy francophone dude) and my mom proceeds in her halting french to tell him it was one of the best meals she's ever had and that she wants to thank him and give him a tip beyond what they were leaving for the servers.
Now how's that for reason to leave a tip?
inv4zn
02-06-2013, 05:43 PM
I think the consensus is if you have a good experience, tip - if you don't, then don't.
And don't be a smartass and ruin someone's day if you don't tip just out some misplaced principle you live by. No you don't owe them anything, but there's no reason to be an asshole about it; just get up and leave.
It doesn't matter if you agree or disagree with the whole culture, you do it because the human being who gave you your food was a nice enough person that you want to give them a little something extra, even if it's a buck or two.
TOPEC
02-07-2013, 03:26 AM
I think the consensus is if you have a good experience, tip - if you don't, then don't.
i think its better to leave a small tip if u receive bad service than to leave no tip at all, this way itll make the servers think y the tip was small rather than have them think ur just a cheap customer who doesnt tip.
Gridlock
02-07-2013, 07:47 AM
i think its better to leave a small tip if u receive bad service than to leave no tip at all, this way itll make the servers think y the tip was small rather than have them think ur just a cheap customer who doesnt tip.
2 cents if its horrendous....it sends the message quite nicely.
dinosaur
02-07-2013, 08:20 AM
Can't even leave 2 cents any more....must be 5 cent.
If it needs to be a min of 5 cent.....I LEAVE NOTHING!
Bitch-ass severs ain't gettin' my nickles.
westopher
02-07-2013, 09:05 AM
Granted, but at the same time, it means other servers can slack off and know they're still going to get a cut of tips from those who are busting their butts.
In a perfect world, the theory behind the tip pool is that it gets other servers to pick up the slack if one person is getting super slammed, because their money hinges on every server getting good tips. At a restaurant where everyone is professional and on the same page, it works really well for getting people to help each other out. Once you get people leeching off of the system it fucks people over for sure though.
fuck tips. why should i pay you for doing your job?
TIPS = HELPING THE RESTAURANT SAVE ON LABOR COSTS
why dont we tip every person out there so we can motivate them to do a better job?
i think getting fired would be a good enough motivation to work hard.
westopher
02-07-2013, 09:58 AM
Perhaps you haven't read the last 5 pages of why they exist. You don't like them fine, but your question has already been answered.
Posted via RS Mobile
^^^
http://gifsforum.com/images/gif/did%20not%20read/grand/did-not-read-eccbc87e4b5ce2fe28308fd9f2a7baf3-927.gif
i've read so many tipping threads during my time on this planet that i sort of expect what the discussions gonna be like
i just dropped by to leave my opinion
TIPPING = SAVING THE RESTAURANT'S LABOR COST
and for those who consistently tip others for " doing a good job " on whatever the fuk they were doing for you...
please stop. sooner or later every1 and their mom is gonna expect a goddam tip
RRxtar
02-07-2013, 12:14 PM
The funny thing is you never hear of servers coming out to a table and asking why the tip was low and what was wrong, you only hear of servers bitching about the cheap ass table that didn't tip enough.
entitlement is disgustion.
Don't expect it, don't need it, and whenever I get tipped, I just give it to my boss to put towards beer or lunch for everyone. Or I just give it to the apprentices.
I don't work with the expectation that "better" work gets me a tip. I work with the expectation that I do the job well and the person will be a repeat customer, or that they'll tell their friends how well they were treated and how great the service was. To me, that's more invaluable.
Exactly, what ever happened to doing a good job because it is part of your own personal standards? I only answer to myself and I'd do a stellar job even if I was doing something menial like janitorial service. I also wouldn't get a job in the first place just because it paid tips.
I personally hate the tipping culture because it pretty much has become expected in the restaurant industry.
Soundy
02-15-2013, 01:53 PM
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