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BMW's response to my X5 almost killing my family and I twice
crazie_gsr
08-23-2013, 01:38 PM
***This has been written to share my experience with the fellow community on how my BMW almost killed my family and I twice and BMW North America’s response to it***
*******For those of you who aren’t a fan of reading, here is a summarized version************
-Purchased a certified pre-owned BMW X5 while still under full bumper to bumper warranty
-car has a slough of problems from day of purchase
-vehicle in for repairs for a total of 75 days, 11 visits, in the past 1.5 years of ownership
-car went into limp mode twice nearly killing my family and I
-After discussions among BMW executives and a one-month investigation, BMW North America has waived one month’s payment and reimbursed me for a repair done recently (~$275) as final means of compensation. WHAT A SLAP IN THE FACE!
__________________________________________________ ___________________________________________
On February 3, 2012., I decided to take my driving experience to a new level by purchasing my very first BMW. As a young family man, I selected a Certified Pre-owned 2008 x5 4.8i with the following factors in mind: luxury, style, performance, and most importantly, safety. Three weeks after taking delivery, my vehicle was back in the service bay for malfunctioning parts and missing goods that were not sold accompanying the vehicle despite being advertised.
As it stands, for the past year and a half of owning my CPO X5, it has returned to the service department for eleven (11) separate occasions with a total of seventy-five (75) days for repairs. Each visit did not only have one issue nor was any of these eleven visits for regular scheduled maintenance work.
When I initially shopped for this vehicle, my sales associate and pre-owned manager said there was no room for negotiations at all and the vehicle was priced higher than similar vehicles of the same make and model at other dealerships because it was part of the BMW Certified Series. According to the BMW website, this would have meant that my X5 has had to have undergone a “comprehensive 360-degree survey and reconditioning process”, “performed by factory-trained BMW technicians” followed by “rigorous checklist [ensuring] that everything is absolutely perfect before [customers] get behind the wheel”.
With 75,xxxkms on the odometer, 11,000 of which were mine, I have experienced the following failures: water pump failure, vacuum pump failure, water in lights, self closing mechanisms falling off, gaitors on the sun roof falling off, corroded wires, bad battery, broken trim pieces, squeaking components, coolant expansion tank failure, exterior window moldings detaching, cracked alloy rim, keys replaced, throttle body harness malfunction, new rear differential, transmission reprogramming, oil leaks from both valve cover gaskets, and oil leaks from both timing cover gaskets.
As mentioned above, I have put a total of roughly 11000kms on this vehicle only and with the extent at which this vehicle is requiring servicing, it is quite evident this X5 is not of quality and is definitely not fit for the service implied. On the contrary, I had $2000 worth of aftermarket audio equipment that was completely fried after having my vehicle serviced recently, but was told it was out of coincidence. When I had my vehicle towed in for repairs, everything was working flawlessly but now I am left with $2000 worth of paperweight and no compensation whatsoever.
Reiterating the reasons why I purchased this vehicle, it has not fulfilled my expectations at all. The build quality is delicate and fragile; performance is sub-par due to constant malfunctions, and the safety aspect became obsolete on June 6, 2013 when it nearly claimed the life of my family and I twice. My X5 went into limp mode twice, once while making a left turn against oncoming traffic, and once while in the fast lane along the high way.
The first error stated, “4x4 and DSC malfunction, reduced power” in the middle of a left turn against oncoming traffic. The reduction in power barely allowed me to execute my left turn completely. Had the vehicles moving towards me not applied their brakes hard enough while maneuvering to the next lane, my family and I would have been dead. After my first near-miss incident, I turned the vehicle off and turned it back on. To my dismay, the car was fine and all error messages were clear. The vehicle drove fine for a couple of hours. Then a second incident occurred, only this time, in a much more dangerous environment, the highway. I was driving in the fast lane on the highway, when suddenly, another error message displayed on the I-drive, “Engine malfunction. Reduced power”. The vehicle reduced speed so rapidly; vehicles behind me nearly rear-ended me. With every attempt to pull over to the shoulder lane, other vehicles behind me had to swerve out of the way to avoid colliding into my vehicle. As you may imagine, these incidents caused quite a commotion in the vehicle; moreover, the outcome of these two incidents could have easily been catastrophic for members of my vehicle or for other drivers on the road. To make matters worse, the tow truck driver dispatched from BMW arrived to tow my vehicle sixty minutes later and accidentally left my family and I stranded on the side of the highway as he drove off with my vehicle.
Needless to say, I am not happy with my BMW and doubt the integrity of the automaker as a corporation. I did not expect to be driving a courtesy car every few weeks, be limited to my travels over fear of being stranded, and certainly not have my vehicle jeopardize the life of my family. I have been very patient with BMW throughout this ordeal and all of the inconveniences and stresses this vehicle has brought upon me. In light of the recent near death experiences, I have contacted BMW Canada Finance Department, BMW North America, CEO of BMW Canada, the owner of the BMW dealership I purchased the vehicle from, and the only compensation I have been granted is one months of payment waived and a reimbursement to a programming issue I had with my transmission recently despite still being qualified for the CPO warranty. This was the best solution BMW North America came up with at their executive level and have made it very clear to me that my case is considered closed as there is nothing more they can do.
I am sure some of you have had much better experiences out there with BMW than I have had and some may have had it worse, but I think many can agree that when it comes to building automobiles, safety aspect is a high priority to any consumer and when it is compromised to the point where it throws you into the line of fire, an automaker would really need to step up the game to retain the integrity of their name if not the client themselves. With an insulting compensation presented, I have moved to another automaker and will never consider buying another BMW. My Ultimate Driving Scare is officially over!
Which dealership did you buy this from? who was the salesman who guaranteed it to be BMW Certified? I would like to know because I am considering buying a BMW Certified pre owned vehicle soon.
fsy82
08-23-2013, 01:48 PM
Before you purchased the vehicle did you do a mechanical check yourself or by a mechanic you trust? You shouldn't expect any dealership to do this for you even they are required. Always do your due diligence prior to purchase.
Nonetheless if you feel you were screwed and you don't accept the compensation than contact a lawyer.
MindBomber
08-23-2013, 01:49 PM
Should've bought a Lexus or Mercedes'
Redlines_Daily
08-23-2013, 01:54 PM
Haven't had a single problem on mine, I think the build quality is amazing. However, sounds like you got a lemon, no idea how that car made it on the CPO list, I would contact a lawyer and see if there is any course of action that can be taken. You pay more for a CPO, it should be flawless IMO.
Sounds like a lease end car... :lawl:
Never buy those pieces of shit; they deserve to be recycled.
BMWs, drive a courtesy car for a week every year. :troll:
dared3vil0
08-23-2013, 02:34 PM
Lemon law.
crazie_gsr
08-23-2013, 02:36 PM
I purchased it at Brian Jessel BMW. I am pretty sure it was a leased returned vehicle and no I did not take it to a mechanic (wasn't even aware you could do that, lesson learnt) because I would expect a company as big as Brian Jessel BMW to be honest with the vehicles they sell.
Redlines_daily, you are blessed!
wonton1017
08-23-2013, 02:38 PM
Before I bought mine, I quadruple checked the service history with almost all the dealerships in BC... in person, email and on the phone. Then I did carproof and carfax myself even though the seller showed me a report that was updated a day before.
After test driving the car, I got 2 mechanical inspections done. One by BCAA, and one by a trusted indy. I never did this for my g35, only did it for this one because its a euro car and it is turbo'd. It costed me close to $500 to get all the reports and inspections done, but avoiding headaches and problems like what you are having right now... it is more than worth it. Besides, the car was way below market value.
If you checked the service history of the car and it already has a bunch of mechanical problems, you probably shouldn't have bought the car.
I was pretty worried when buying my BMW due to the amount of problems I've heard about them, but I haven't had a single problem since the day I bought the car besides having the previous owner spill coffee into the idrive controller right before we signed papers and I didn't notice till I got home as he wiped it down. Was quoted some crazy numbers by BMW to fix it, but I took it out and cleaned it like no tomorrow and it was covered under warranty since there were no signs of spills.
sonick
08-23-2013, 02:43 PM
You pay more for a CPO, it should be flawless IMO.
+1. I haven't bought a used car from dealer myself, but I always thought BMW and other luxury CPO cars garnered the premium BECAUSE you didn't have to worry about taking it into a third party mechanic and all the other hassles of buying a used car private.
crazie_gsr
08-23-2013, 02:44 PM
^lol! good job!! Most of my repairs were covered under warranty but the time, inconvenience, and the just down right embarrassment of spending so much money on a car that spent so much time at the shop...
my last straw was when it almost killed my family and i twice...that's where i drew the line. that was repair visit number 9...in a span of two weeks, it went back for transmission issues. (it required programming. $477 not covered by CPO but BMW is in the process of reimbursing me that after putting up a fight. Then the dealership scratched one of my wheels so they had to refinish it a few days after I got the car back..
I pick up my new ride tonight and am stoked =)
crazie_gsr
08-23-2013, 02:46 PM
+1. I haven't bought a used car from dealer myself, but I always thought BMW and other luxury CPO cars garnered the premium BECAUSE you didn't have to worry about taking it into a third party mechanic and all the other hassles of buying a used car private.
that's exactly what I thought. I figure the fancy foot work would be ironed out for you and that was what the salesman highlight when they sell you a CPO.
" you have nothing to worry about! this car is covered for another two years after the bumper to bumper warranty"
You soon find out it covers SOME things only....NOT ALL so make sure you get them to outline it all out to you first should you choose to go with a CPO.
^ Who's your service advisor? I got a few things to claim on warranty :troll: :fullofwin:
*me and my family
Sucks that BMW is giving you the shaft. Hopefully a better resolution will come of this.
Lomac
08-23-2013, 03:05 PM
Not to sound like I'm bashing you or anything, but to be fair, it is a used car. And regardless of if it's a CPO from BMW or a random off of Craigslist, it's ultimately your responsibility to check up on the maintenance record. Things like the water and vacuum pump may be fine upon inspection, but there's no guarantee on how long they'll last. Not only that, but the maintenance history will give you a rough idea on how the previous owner treated it. If he/she was fastidious with oil changes and kept a log book for every mile travelled, chances are you wont have to worry so much about future repair bills hitting you within the first year. If, on the other hand, there's not so much as a receipt for an oil change, then it's time to look closer at it. A CPO inspection doesn't involve tearing apart the engine to look for worn out parts.
Don't get me wrong; it sucks that you've had to go through all that hassle, and believe me, I know exactly where you're coming from, but at the same time it is a used car. It's not really BMW's problem if a particular car had a bad previous owner who didn't take care of it. That's what the warranty is for. :p
Did you get it fixed after the first limp mode? did you find out what's malfunctioning ?
lowside67
08-23-2013, 03:26 PM
And really... it might be a little overly dramatic to keep saying over and over "THE X5 TRIED TO MURDER MY CHILDREN!!!" In fairness, your CPO comes with free roadside assistance (read: towing) and if you were really that shooken up after the first time, why not have it towed and have a loaner instead? Cars do break and they warrantied everything exactly as they promised to as best as I can see...
Mark
crazie_gsr
08-23-2013, 03:42 PM
Thanks for everyone's contribution to the thread and you are entitled to think what you want. Cars missed me by meters at a pretty high rate so I would say it's pretty near death.
Car was running fine while waiting in the middle of an intersection to make a left turn. When i proceeded to make the left cause I had sufficient room, the moment I stepped on the accelerator, car went into limp mode and I was already into the first lane of oncoming traffic. I put the car into the sport mode and manually downshifted and gassed hard but there wasn't any torque. As soon as I completed the turn, I turned the car off and turned it back on. All the codes were clear and the car ran perfectly fine.
I went to Autowest to talk to the service dept and they said it does that sometimes since there is so many electronics in the car and that there wasn't much they could do until another code pops up anyway and sent me on my way.
The car drove fine after the first incident for a few hours, then did it again while i was on the highway. and that's when the second incident occurred.
Something to do with the throttle body harness is what caused both problems. I think BMW is starting to do a recall in the states cause more and more 4.8 x5s are seeing this problem.
lowside67
08-23-2013, 03:46 PM
I went to Autowest to talk to the service dept and they said it does that sometimes since there is so many electronics in the car and that there wasn't much they could do until another code pops up anyway and sent me on my way.
The car drove fine after the first incident for a few hours, then did it again while i was on the highway. and that's when the second incident occurred
This is simply not true. Every time that a check engine light or any fault code at all goes on, it is stored in the DME. I had an intermittent issue with my 135 and my friend who is a tech at Brian Jessel had no problem seeing the code in the system despite the light no longer being on when I drove it in for the appointment.
eurochevy
08-23-2013, 03:46 PM
Lemon law.
ummm...we don't live in the USA and we don't have a lemon law :badpokerface:
T4RAWR
08-23-2013, 04:01 PM
so what did you replace your lemon x5 with OP?
crazie_gsr
08-23-2013, 04:04 PM
I went with a Lexus isf. Different but miss the sporty feel:)
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Limitless
08-23-2013, 04:06 PM
I have a few friends with BMW's (e90 and e92 though, not an x5) who have had similar problems. When my friends e90 had a failing water pump his car kept losing power on him and dying in the middle of intersections, similar to your situation. His car was at around 70k km. My other friend's e92 also had a dead waterpump at about 80k km. I don't know too much about BMW's but it seems like this is a common problem around that age?
If it was that extreme, after the first time your car almost got you and your family killed in the left turn, I think you should have stopped driving it and taken it in to see what was wrong instead of continuing driving
nsx042003
08-23-2013, 04:08 PM
I went with a Lexus isf. Different but miss the sporty feel:)
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huh? you miss the sporty feel? My ISF sure feels more sporty than any SUV i've driven.
Klutch
08-23-2013, 04:08 PM
my gfs x5 does some fucked up shit too, twice on the fucken highway the tranny like went into N, but it was in drive. revs just kept shooting up to rev limit and the shit wouldnt move. had to turn the truck on and off for it to move again.
Not really racist!
08-23-2013, 04:08 PM
I went with a Lexus isf. Different but miss the sporty feel:)
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ISF? and you said you're picking it up tonight?
shit.. I hope it isn't black and I hope you didn't buy it from a guy named Anthony or through a dealer named Concept Motors.... you might never pick it up
jasonturbo
08-23-2013, 04:09 PM
I will admit your a bit of a victim here, but only a victim of circumstance. BMW can't be considered in the wrong unless they have violated the terms of the contract, broken laws, or demonstrated gross negligence.
I <3 my M3 and will probably only buy BMW's in the future, I'm sorry about your experience, and if it happened to me, I would feel the same way you do.
Acethriller
08-23-2013, 04:14 PM
huh? you miss the sporty feel? My ISF sure feels more sporty than any SUV i've driven.
Pretty sure he meant he missed the sporty feel, thus he went with the isf despite being much different than the x5.
godwin
08-23-2013, 04:16 PM
You mind as well post the vehicle VIN here if you are so concerned
T4RAWR
08-23-2013, 04:17 PM
I went with a Lexus isf. Different but miss the sporty feel:)
Posted via RS Mobile
great choice.
lexus reliability :fullofwin:
DEADBEA7
08-23-2013, 04:30 PM
I hope BMW NA and BMW BJ will be able to help you out to the end, it just sounds like unfortunate case of bad luck with your particular X5 (especially going into limp mode during a left turn at a light, I can only imagine how fucked up that must've been)
Having been around these cars for a while now I just want to throw out some thing I've learned over the past few years, I believe that you should not soley blame BMW/BJBMW for all the problems you have gone through but think about the previous owner (who most likely leased the car and returned it) for them possibly abusing/neglecting the car during their lease/ownership.
Your X5's history could be anything from getting beaten the shit out of and driven hard and not maintaining it properly or just simply not being driven enough and living through sub 15 minute drives where it did not get up to full operating temperature and the battery/electrical system was drained due to not being able to recharge itself because of the short distances. This of course goes for any car too and not just BMWs, but because BMWs are not as low maintenance as Toyotas can be you have to treat them a little different as they love to get driven (and since its a V8 X5 its going to be more higher maintenance than say a 328i E90). During PDI we might get one bad apple out of up to 80/90 new cars that go through here, and this could possibly be a case as well where you got the inherit bad apple as well. Every car goes through the same checklist and process to become a Certified Pre-Owned vehicle, and its past history of negligence and the internal damage done can surpass all of the fixes/reconditioning performed through CPO.
BMWs can be solid cars if driven/taken care of right but of course some things do break/not work due to all the tech and BMW does fuck up once in a while (High pressure fuel pump for the early 35i cars). Good luck to you, hopefully your new car gives you less headaches and more time to enjoy it :)
acurael
08-23-2013, 05:09 PM
CPO is a bunch of bullshit i think. Got my Mercedes GLK and found out a few months later the rear seat belt would not even pull out and work. It was nothing I had done because no one had even used the middle seatbelt. The brakes were squealing like a train a few days after i got it too.
Fair enough I went back to get it fixed. Service advisor told me the brakes squeal sometimes, they can't do anything about it, Suggested I go down a big hill and ride the brakes and it will go away. Never worked. My fault for not going in right away regarding the brake issue since it had been a few months after I purchased it.
The seat belt they claimed they fixed it. I quickly checked it could pull out and it did. Few months later I have five people in my car and realize they installed the button part too low so only a person with a 3 inch waist can fit in the seatbelt.
I thought CPO meant it went through safety testing? Seatbelts are kind of important. And the technicians are incompetent if they can't even fix the seat belt! Now i have to go back again to get it fixed. :yuno:
Last time they had the vehicle for almost a week to fix those things along with the rear liftgate and the vehicle came back with a few more scratches than it used to have. Its a different experience with Mercedes and BMW I'm finding. They keep the car for weeks to fix minor things. Miss my Infiniti :okay:
Is OP picking up his ISF from a guy named Anthony?
Just looking out for you, brah.
acurael
08-23-2013, 05:18 PM
OP good choice on the Lexus ISF. I regret not getting an IS 350 or something else. argh
The brakes were squealing like a train a few days after i got it too.
Fair enough I went back to get it fixed. Service advisor told me the brakes squeal sometimes, they can't do anything about it, Suggested I go down a big hill and ride the brakes and it will go away. Never worked. My fault for not going in right away regarding the brake issue since it had been a few months after I purchased it.
Last time they had the vehicle for almost a week to fix those things along with the rear liftgate and the vehicle came back with a few more scratches than it used to have. Its a different experience with Mercedes and BMW I'm finding. They keep the car for weeks to fix minor things. Miss my Infiniti :okay:
All regular GLK problems. They never fixed the tailgate issue despite the motor recall :lol, it'll close regardless of head, hand, baby, watermelon, clothes.
Brake squealing can be fixed through cleaning the brake assembly. Take the wheel off, blast all the brake dust out. But the sound will come back regardless. :fullofwin: If it is still on factory pads, consider changing them as newer oem ones have less dust.
pb.kidz
08-23-2013, 05:36 PM
Claiming that by the vehicle going into limp mode and almost killing your family is a bit exaggerated...
Limp mode reduces power to the vehicle, it doesn't put you into a sudden halt.
I've gone into limp mode multiple times in the same conditions and was able to continuously drive just fine.
knight604
08-23-2013, 05:50 PM
Don't trust BMW. Beyond my wealth.
crazie_gsr
08-23-2013, 06:11 PM
lots of good into and experiences shared. I did not pick up my isf from a git named Anthony.
and yes, I was referring missing the sporty feel when I was in the x5.
the previous owner had the car services annually as the idrive called for. He did have a couple of things cared for under warranty.
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Energy
08-23-2013, 06:17 PM
Claiming that by the vehicle going into limp mode and almost killing your family is a bit exaggerated...
Limp mode reduces power to the vehicle, it doesn't put you into a sudden halt.
I've gone into limp mode multiple times in the same conditions and was able to continuously drive just fine.
Friggin limp mode :okay:
That happened right before my water pump died.
crazie_gsr
08-23-2013, 07:44 PM
when my water pump died, I didn't even get any error messages. The motor just sounded different and I brought it in.
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Harvey Specter
08-23-2013, 08:05 PM
I got my 7 from BJ and I haven't had any issues with my car but it was a only a few months old. That been said, I've heard horror stories about some of the cars that end up at BJ. There's a guy over on the 7 forum that got a used f01 7 series from BJ, had his car for a few weeks and since last month it's sitting at BJ waiting for parts for a transmission malfunction. I have a friend who works at Autowest and he always jokes about how he takes off another $5000-$10000 if your trade in BMW was purchased from BJ.
I personally stay away from ex-lease returns and even demos, BMW's are complex and expensive to maintain and once your car has a gremlin it's basically a non stop headache. It's always good to get the full service report as well, it'll give you a good idea if the car was maintained properly or not. And it's a damn shame that Canada doesn't have lemon laws.
This is simply not true. Every time that a check engine light or any fault code at all goes on, it is stored in the DME. I had an intermittent issue with my 135 and my friend who is a tech at Brian Jessel had no problem seeing the code in the system despite the light no longer being on when I drove it in for the appointment.
I am with the op on this, every time when there's a problem with my bmw, Autowest BMW would not even look at it and wave me goodbye until I book an appointment and sit down properly with the service advisor.
I had my SMG gone in the middle of boundary road while truckers were right on my tail. I would not say my bmw wanna kill my family, but its scary.
StylinRed
08-23-2013, 08:52 PM
Did BJ provide you a history report on the car?
either way you may want to try and complain to the motor vehicle sales authority or camvap see if they can help you out
http://www.mvsabc.com/
CAMVAP - Canadian Motor Vehicle Arbitration Plan (http://www.camvap.ca/)
but if you've already accepted BJ's offer of remedy and moved on /shrug
dinamix
08-23-2013, 09:11 PM
ISF? and you said you're picking it up tonight?
shit.. I hope it isn't black and I hope you didn't buy it from a guy named Anthony or through a dealer named Concept Motors.... you might never pick it up
That joke died years ago..just give up
SpeedStars
08-23-2013, 09:19 PM
I don't know if this is BMW specific or anything, but my parents old Merc R Class limped and frequently stalled on intersections. It was at 80k kms or so.
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toyota86
08-23-2013, 09:53 PM
Glad the OP found something else that works for him. Having owned a few BMW and Mercedes, I've come to accept all the issues the OP was having as being very typical BMW problems. I've taken a bunch of them apart. Just by looking at the materials, design and location of parts, its easy to figure out that most of the cars are designed to wear out and fail at a predetermined time. It's part of the ownership experience. It's also one of the reasons why these cars have such poor resale.
Dinan3
08-23-2013, 10:02 PM
I'm sorry that things didn't work out the way you wanted to, especially since I was the one who initiated this case with BMW Canada. I do want to say that this large 1 month payment that you received is very good from our experience.
I've mentioned this before but the amount that we've attained for you is a form of customer retention. BMW does not know that you were planning to sell the vehicle or the outcome would have been much less favorable to you. I understand your frustrations with this X5, but the requested compensation is way too high and just not possible. I understand the timing of the car going into limp mode put you and your family in danger, and I'm glad that you're alright. My previous 1996 318i went into limp mode on me one time as well.
At the dealership level, we've done everything we can to assist every time you come in. If I recall correctly, all of the repairs performed by us during your ownership were covered under Manufacturer/Certified Warranty. I feel that we really took great care of you anytime you encounter an issue with the car. Whenever you have a question or concern we're always on top of it. Mobility was always provided during your vehicle down time.
Hopefully you can see where I'm coming from.
PS: Nice choice with the ISF! Let see it one day.
TOPEC
08-23-2013, 11:48 PM
ISF? and you said you're picking it up tonight?
shit.. I hope it isn't black and I hope you didn't buy it from a guy named Anthony or through a dealer named Concept Motors.... you might never pick it up
its been what? 3+ years? and what happened to anthony? nth. what happened to drmike and putting him behind bars? nth. that thread failed to deliver big time
crazie_gsr
08-24-2013, 12:05 AM
I'm sorry that things didn't work out the way you wanted to, especially since I was the one who initiated this case with BMW Canada. I do want to say that this large 1 month payment that you received is very good from our experience.
I've mentioned this before but the amount that we've attained for you is a form of customer retention. BMW does not know that you were planning to sell the vehicle or the outcome would have been much less favorable to you. I understand your frustrations with this X5, but the requested compensation is way too high and just not possible. I understand the timing of the car going into limp mode put you and your family in danger, and I'm glad that you're alright. My previous 1996 318i went into limp mode on me one time as well.
At the dealership level, we've done everything we can to assist every time you come in. If I recall correctly, all of the repairs performed by us during your ownership were covered under Manufacturer/Certified Warranty. I feel that we really took great care of you anytime you encounter an issue with the car. Whenever you have a question or concern we're always on top of it. Mobility was always provided during your vehicle down time.
Hopefully you can see where I'm coming from.
PS: Nice choice with the ISF! Let see it one day.
Tim, you have been awesome help and are one of the only reasons why I continues going to bjbmw. Since you've stepped in, the bad experience has been a lot more pleasant at the dealership but I no longer had gripe with the dealership. It was just the car.
thanks for all your help and yes, I will bring the isf by soon:)
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Dinan3
08-24-2013, 06:48 AM
No problem at all! I'm mostly just a messenger, lots of people behind the scene contributed in providing the service and getting things done.
I wish the final outcome would be having you stay with the brand, but I totally understand your reason for the switch.
Pretty excited for you on the new car though. See you soon.:)
68style
08-24-2013, 08:05 AM
Want to buy German car because German :fuckyea:
Find out German car is built in South Carolina :fuuuuu:
Harvey Specter
08-24-2013, 02:28 PM
^
X5 and X6 are built in South Carolina. Some of the 3 series are built in South Africa and BMW is looking to open a plant in Mexico. I believe only the 5, 6 and 7 are built in Germany and some 3's.
That really suck bro. I heard from my few friends having lots of issues with their Beamer too. That is one reason I don't buy a Beamer. I hear after your warranty is up, that is the time to get rid of your Beamer. It can get costly and most importantly your time.
crazie_gsr
08-24-2013, 10:39 PM
that's right. I would only lease one and get rid of it after 2-3 years while still under warranty.
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lol you bought a used car, modified it with sound equipment, god knows who and how installed it, ignored the first engine warning light and still bitching.... and expect it to be perfect? gotta be kidding me. you want perfect - buy a new car.
BoostedBB6
08-26-2013, 08:37 PM
When spending this much $$ on a vehicle, I would tell anyone to do some reading up on the car they are considering.
If you did some digging you would see the the X5 has been plagued with recalls/service bulletins from day one. From one article I read a few years back, it held the record for the most issues in any new vehicle.
That aside, sell the thing and buy something else.
!Yaminashi
08-26-2013, 08:39 PM
lol you bought a used car, modified it with sound equipment, god knows who and how installed it, ignored the first engine warning light and still bitching.... and expect it to be perfect? gotta be kidding me. you want perfect - buy a new car.
You're still not guaranteed to be problem free with a new vehicle
You'd still have to invest X amount of hours into taking it in/waiting etc
crazie_gsr
08-26-2013, 09:35 PM
lol you bought a used car, modified it with sound equipment, god knows who and how installed it, ignored the first engine warning light and still bitching.... and expect it to be perfect? gotta be kidding me. you want perfect - buy a new car.
audio equipment has been in the car for over a year with no issues from the date of install. The issues i have was strictly mechanical related.
I didn't ignore the first limp mode. i already said earlier that i went to autowest right away and explained to them what happen.
not even a new car is guaranteed to be trouble free as u can see with some of those who have replied!
westopher
08-26-2013, 11:17 PM
That really suck bro. I heard from my few friends having lots of issues with their Beamer too. That is one reason I don't buy a Beamer. I hear after your warranty is up, that is the time to get rid of your Beamer. It can get costly and most importantly your time.
Stop saying Beamer.
To OP:
Car was beat, shit happens, and CPO cant predict the future. Your thread title looks like a headline from the Vancouver Sun. You had some bad luck, but you make it sound like the car was a possessed Krusty the Klown doll that picked up a kitchen knife and held it to your throat. Good choice on the new car, hope it treats you well.
sonick
08-27-2013, 03:34 PM
Stop saying Beamer.
YES THANK YOU.
Stop saying Beamer.
To OP:
Car was beat, shit happens, and CPO cant predict the future. Your thread title looks like a headline from the Vancouver Sun. You had some bad luck, but you make it sound like the car was a possessed Krusty the Klown doll that picked up a kitchen knife and held it to your throat. Good choice on the new car, hope it treats you well.
I should of proof read my comments and sorry I did say the word "Beamer" many times lol. :fullofwin:
twitchyzero
08-27-2013, 04:37 PM
It's 'Bimmer' :nyan:
Want to buy German car because German :fuckyea:
Find out German car is built in South Carolina :fuuuuu:
probably still better than the Mercs built in Mexico
I hate it when you can hardly find electronics still built in Japan...luckily with cars you still get some built there.
I went to Autowest to talk to the service dept and they said it does that sometimes since there is so many electronics in the car and that there wasn't much they could do until another code pops up anyway and sent me on my way.
Bullshit. I've had codes from two years ago stored on my 740iL.
That said, I can't say I'm surprised. The service I've received from BMW in Canada, be it from Brian Jessel, Autowest, or most recently Birchwood BMW here in Winnipeg has been atrocious. If I were to buy a newer Luxury car, I wouldn't even go near BMW.
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