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: Giardino Pizzeria in North Vancouver STEALS $30 from a paying customer & calls cops!


PandaDog
04-06-2014, 01:53 AM
Reading this really bothered me, I can't believe an established restaurant would do such a thing.
Full story quoted from Facebook post - https://www.facebook.com/photo.php?fbid=10152348632723210&set=o.471814119583022&type=1


https://fbcdn-sphotos-d-a.akamaihd.net/hphotos-ak-prn2/t1.0-9/p526x296/1425748_10152348632723210_317700122_n.jpg

Here's the story.. absolutely disgusting.

Introducing the $37 dollar sandwich from Giardino Pizzeria on 115 15th st. W. Lonsdale North Vancouver.

So I walk into this place hungry at 10pm. Order the pulled beef sandwich ($7.42 with tax) hand him a $50 he hands me back $12.60.... I tell him, he refuses to give me my change saying it is my fault. I said no you need to make sure you are giving proper change to the public that is part of your job, he tells me to call the cops...

I call the non-emergency line, cause let's face it its $30 bucks the woman on dispatch tells me its a civil dispute and they do not get involved ... Ok is there anything I can do ? No it is a civil dispute between you and the manager... Manager is his girlfriend standing right beside him laughing. No joke they were laughing the whole time . OK hang up. Talk to the guy again calmly he tells me angrily to get off the property "I am calling the police!!!" I say "Great please do", I leave the restaurant and wait on the sidewalk because that is his right to ask me to leave his property.

3 police cars show up, I tell one of the officers the situation and I say I know the dispatch just told me there is nothing to do about the $30 between me and the manager, I am sorry if you're wasting your time but I wasn't going to leave the sidewalk while this guy phones the police after stealing $30 from me( in the meantime I'm glancing inside and they are both still laughing away) I said to the officers, I'm glad they can have a sense of humour about this. The officers agree with me they apologize for this guy but still nothing they can do.

They ask if I want to press charges for a non $30 related issue, I say no sorry you guys had to come down here, the officers say "no no its fine we understand and now we know as well now to never come here" they suggest to me to spread this story over social media, just not to be slanderous. Of course. They apologize and say take care. Pick up the $37 dollar special sac off the sidewalk, get back to my buddies house and open the bag to a sandwich that looks like it was prepared by a toddler. Anyways, sorry for the long story I could not let this slide. The worst part was that, they kept laughing the whole time, this sandwich hustler knew what he was doing. Hope it was worth it you charlatans.

Please friends and common folk do me justice and never ever go to this place. I have never dealt with this kind of back alley sandwich hustle.
Touche Giardino Pizzeria, touche ...



Here's the facebook page of the restaurant - already receiving some terrible reviews: https://www.facebook.com/giardino.pizza.panini.salad?ref=br_tf

Klondike
04-06-2014, 02:06 AM
Giardino - Central Lonsdale - North Vancouver | Urbanspoon (http://www.urbanspoon.com/r/14/1781260/restaurant/Vancouver/Central-Lonsdale/Giardino-North-Vancouver)

Here's their urbanspoon. Already at 50% :lawl:

boostfever
04-06-2014, 02:12 AM
:fulloffuck: wtf were they thinking...

nah
04-06-2014, 02:18 AM
Probably a bunch of idiots that the owners hired to manage the shop late at night.

That said, they deserve everything coming to them as there's no excuse for this type of behaviour.

jeedee
04-06-2014, 02:27 AM
Should've paid by debit

or with a 20

or with a 10

:troll:

--

But in all seriousness, karmas a bitch

StylinRed
04-06-2014, 02:27 AM
he should contact the owners before ruining the owners reputation over 2 late shift employees

that is if his side of the story is even completely accurate

Xu.Vi
04-06-2014, 02:35 AM
he should contact the owners before ruining the owners reputation over 2 late shift employees

that is if his side of the story is even completely accurate

This.

Manic!
04-06-2014, 02:46 AM
I call :bullshit: on this story.

rsx
04-06-2014, 03:00 AM
It's hard to corroborate the story on whether or not he was given the proper change. But, there is no logical reason for this guy to go through all the fuss...unless he was a former employee or disgruntled over a past altercation.

v_tec
04-06-2014, 03:02 AM
Giardino - Central Lonsdale - North Vancouver | Urbanspoon (http://www.urbanspoon.com/r/14/1781260/restaurant/Vancouver/Central-Lonsdale/Giardino-North-Vancouver)

Here's their urbanspoon. Already at 50% :lawl:

You mean...34%? :lawl:

GGnoRE
04-06-2014, 04:48 AM
honestly, if this guy was physically capable, he should have just knocked that retard out, take his exact change and enjoy his sandwich

EmperorIS
04-06-2014, 05:05 AM
honestly, if this guy was physically capable, he should have just knocked that retard out, take his exact change and enjoy his sandwich

Have you ever attended any schooling?
Posted via RS Mobile

v_tec
04-06-2014, 05:08 AM
Wait... :suspicious:

Isn't 5% tax on $7.00 = 35 cents?.....for a total of $7.35?
Where the fuck does $7.42 come from...

I'm aware of a 5% GST, 7% PST, and 12% HST...but that business has been scamming customers at a 6% rate???
:fulloffuck:

T4RAWR
04-06-2014, 07:16 AM
Wait... :suspicious:

Isn't 5% tax on $7.00 = 35 cents?.....for a total of $7.35?
Where the fuck does $7.42 come from...

I'm aware of a 5% GST, 7% PST, and 12% HST...but that business has been scamming customers at a 6% rate???
:fulloffuck:

a whopping profit of 7 cents. :concentrate:

v_tec
04-06-2014, 07:27 AM
a whopping profit of 7 cents. :concentrate:

Say...$1000 in sales / day. That's extra $10 bucks per day.

That easily add up to an extra $3650/year to blow on a vacation, latest iPhone for the whole family, utilities bills or...hookers.

6o4__boi
04-06-2014, 07:49 AM
Say...$1000 in sales / day. That's extra $10 bucks per day.

That easily add up to an extra $3650/year to blow on a vacation, latest iPhone for the whole family, utilities bills or...hookers.


...and blackjack!


Lol at the urbanspoon ratings
Posted via RS Mobile

TOS'd
04-06-2014, 07:55 AM
22%, lol
Posted via RS Mobile

dangonay
04-06-2014, 07:56 AM
he should contact the owners before ruining the owners reputation over 2 late shift employees

that is if his side of the story is even completely accurate
If it was "regular" employees all the owner has to do is fire them and post up on their FB page that as soon as he became aware of the issue it was dealt with. Give the guy back his change and add on a $100 gift card for dinner to apologize. Owner would get back their rep pretty damn fast.

That receipt is interesting. Why punch in cash tendered of $50 if you're going to scam the guy? Now guy has a receipt showing he gave $50. If you're smart, you should punch in $20 cash tendered.

DragonChi
04-06-2014, 08:09 AM
^ No everyone in this world are geniuses,, especially thieves that pull this kind of shit.

LiquidTurbo
04-06-2014, 08:17 AM
honestly, if this guy was physically capable, he should have just knocked that retard out, take his exact change and enjoy his sandwich

You serious?

Gululu
04-06-2014, 08:32 AM
Wait... :suspicious:

Isn't 5% tax on $7.00 = 35 cents?.....for a total of $7.35?
Where the fuck does $7.42 come from...

I'm aware of a 5% GST, 7% PST, and 12% HST...but that business has been scamming customers at a 6% rate???
:fulloffuck:

someone should mention this on their FB page.

jdmhaze
04-06-2014, 09:01 AM
time to dine and dash :troll: :ilied:







semi srs

quasi
04-06-2014, 09:01 AM
This business is so fucked what a bunch of scumbags.

ForbiddenX
04-06-2014, 09:09 AM
At 16% now... what was it before this whole thing?

TOS'd
04-06-2014, 09:17 AM
At 16% now... what was it before this whole thing?

http://i.imgur.com/S6nO29X.png

Giardino - Central Lonsdale - North Vancouver | Urbanspoon (http://www.urbanspoon.com/r/14/1781260/restaurant/Vancouver/Central-Lonsdale/Giardino-North-Vancouver)

PandaDog
04-06-2014, 10:03 AM
Down to 12% ratings on UrbanSpoon

Word about this story is spreading fast, people from the east coast are already aware

Redlines_Daily
04-06-2014, 10:19 AM
I personally hate this form of social media justice when it isn't clear what the whole story is. Perhaps it was just a couple late night employees like another member mentioned, perhaps the owner isn't even aware yet..maybe the owner has a family to feed and people are destroying his only source of income, or perhaps the story is true and the owner is a scammer..who knows. Either way, I don't get why people find it funny to leave hateful msgs on their fb and are so eager to destroy a business.

asahai69
04-06-2014, 10:26 AM
If i was this business. Id be more worried about charging customers the 6% tax rather than a few bad reviews on urbanspoon

wahyinghung
04-06-2014, 10:32 AM
The owners should send in the mystery diners to investigate the situation.
Posted via RS Mobile

nma
04-06-2014, 10:42 AM
The owner is responsible for managing his business. When the employees, especially management, provide a bad service, it's partly the owner's fault for hiring douche bags. If he wasn't aware of this, then he probably isn't the best owner either. While I agree that the guy should have probably contacted the owner before destroying his business, I can't completely blame him. I would be outraged after such an experience, and would probably not even bother talking with the owner.

noclue
04-06-2014, 10:45 AM
I'll be more worried about the CRA with the extra tax they charge...
tax fraud is not a light thing, with 6% tax you cant use the HST reversal as an excuse.

Seems to me the owners weren't honest either

multicartual
04-06-2014, 10:46 AM
I personally hate this form of social media justice when it isn't clear what the whole story is. Perhaps it was just a couple late night employees like another member mentioned, perhaps the owner isn't even aware yet..maybe the owner has a family to feed and people are destroying his only source of income, or perhaps the story is true and the owner is a scammer..who knows. Either way, I don't get why people find it funny to leave hateful msgs on their fb and are so eager to destroy a business.


People love a witch hunt and when now you can't rate someone's shit down and feel good that you "hurt a bad guy" EVERYONE loves to dogpile on.

nma
04-06-2014, 10:48 AM
People love a witch hunt and when now you can't rate someone's shit down and feel good that you "hurt a bad guy" EVERYONE loves to dogpile on.


Yeah that's the only thing that bothers me. We didn't hear both sides of the story. However, regardless of what the story is, the business should ALWAYS return the customer's change.

Teriyaki
04-06-2014, 11:33 AM
Yeah that's the only thing that bothers me. We didn't hear both sides of the story. However, regardless of what the story is, the business should ALWAYS return the customer's change.

But we didn't hear the other side of the story as stated, you we've concluded that the appropriate change was NOT returned.:concentrate:

Gh0stRider
04-06-2014, 11:43 AM
8% :lawl:

dvst8
04-06-2014, 11:45 AM
Looking forward to hear the owners side of the story before making judgement.

Noir
04-06-2014, 11:47 AM
It's hard to corroborate the story on whether or not he was given the proper change. But, there is no logical reason for this guy to go through all the fuss...unless he was a former employee or disgruntled over a past altercation.

Take it for what it's worth but the guy is a friend of mine and is one of the nicest guys you will ever meet; And no, he doesn't, or has never have worked there.

To the OP, this showed up on my FB newsfeed as well but didn't think about posting it here

subordinate
04-06-2014, 11:50 AM
Take it for what it's worth but the guy is a friend of mine and is one of the nicest guys you will ever meet; And no, he doesn't, or has never have worked there.

To the OP, this showed up on my FB newsfeed as well but didn't think about posting it here

Kinda surprised he didn't take more pictures to support his story.
I.E// the Cops attending nor the 2 goofballs that ripped him off.

& I agree, he should have taken this to the Manager first...let him fire the employees and make it up. Social justice gets out of hands these days. A recent example can be that false identified Boston Bomber during Reddit. That kid off'ed himself, not a result but it helped.

Noir
04-06-2014, 12:00 PM
Kinda surprised he didn't take more pictures to support his story.
I.E// the Cops attending nor the 2 goofballs that ripped him off.

& I agree, he should have taken this to the Manager first...let him fire the employees and make it up. Social justice gets out of hands these days. A recent example can be that false identified Boston Bomber during Reddit. That kid off'ed himself, not a result but it helped.



I don't even think he's looking for that much. I just read his story on my newsfeed and I don't think the guy is looking for his money back, nor to get those employees fired.

However, it was legitimate sales experience and I think he just wanted to share it; and if you can avoid the same douchebaggery, he'd consider that enough.

If anyone is wondering about the relationship, I went to school with this guy and hung out with him a time or two. We're not close but he truly is one of the nicest people I know and respect a lot. Again, this is just FWIW since I don't have the best reputation around here for it to carry any weight to some.




edit:

Knowing this guy personally, I can 100% vouch that this guy is not angry because he lost $30, but moreso about being stolen from.

Spidey
04-06-2014, 12:28 PM
lol it's funny how no one was there to witness the events, and all just jump on the side of the customer in this "he said she said" situation. I wasn't there and there probably is no way to ever find out the actual facts of the incident, but it's funny how everyone just jumped on the side of the "victim". However, it is interesting how the owner or rep of the FB page has yet to come out with a response.

Also, 10pm on a Friday night... was the customer intoxicated or under the influence or something?

FerrariEnzo
04-06-2014, 12:42 PM
I would contact the owner and explain the situation.. if he still refuses to listen... just call back later with a fake number/payphone and order a bunch of takeout pizza to an emtpy warehouse... :troll:

multicartual
04-06-2014, 12:59 PM
was the customer intoxicated or under the influence or something?


Doesn't matter.


With the internet, one person can snowball something into a business-destroying campaign pretty easily.


The internet is full of losers.

noclue
04-06-2014, 01:15 PM
One of the biggest things about restaurants and small businesses that handle lots of cash is that employees tend to steal. If the owner knew what he was doing and implemented controls (Cash register, float, security camera) it'll be easy to identify who is right and fire the employee if true to fix his reputation.

But as the owner charges an extra 1% "tax" I don't think he/she cares too much..

Mr.Money
04-06-2014, 01:18 PM
Don't catch a feeling for this restaurant,Fuck them up their silly asses and i want to see the owner sell the place now...

http://3.bp.blogspot.com/-TzYI7lkc808/T5cEdFN7a4I/AAAAAAAACJQ/-y-FWAFIjLg/s1600/Some%20Men%20Just%20Want%20to%20Watch%20the%20Worl d%20Burn.jpg

kwy
04-06-2014, 01:25 PM
social media has made it so much easier for people to be vicious. I dont feel like we've heard the entire story. funny how people on their keyboards can destroy a real, physical establishment from the safety of their homes.

multicartual
04-06-2014, 01:26 PM
social media has made it so much easier for people to be vicious. I dont feel like we've heard the entire story. funny how people on their keyboards can destroy a real, physical establishment from the safety of their homes.



The internet has taught me that the world is jam-packed with fucking losers who exist to troll and destroy



Spend a few days reading Reddit comments and you will agree!

van_city23
04-06-2014, 01:31 PM
social media has made it so much easier for people to be vicious. I dont feel like we've heard the entire story. funny how people on their keyboards can destroy a real, physical establishment from the safety of their homes.

Yes, i'm quite interested to hear their explanation for charging extra tax.

turbos86
04-06-2014, 01:43 PM
Jeff Heffe L
2 hours ago · Edited
The RCMP just called me and told me that the restaurant has contacted them and that people are harassing them and want the posts removed, I told them there is nothing I can do about the posts.

But what I want to do is ask everyone to please stop threatening these people and to not harass them. That is not the avenue I wanted to take in the first place nor is it the one I wanted to end with.

Those who said this is being taken way out of hand has hit the nail on the head. Without hearing both side of the story, people are being rash and things are starting to get out of hand.

However, instead of contacting the "victim" in question over FB, all that the Pizza place has done so far is delete comments off their FB page (negative comments coming in faster than they can delete, and can't delete reviews). Either way if the story is truly what the victim claims to be or not, they have no idea how to handle the situation and their reputation continues to slip into the drain.

Ch28
04-06-2014, 01:52 PM
This is like Amy's Baking Company all over again :lol

Harvey Specter
04-06-2014, 01:54 PM
This business got destroyed over a few bucks, ouch. Some old school business owners have no clue how powerful social media has become. It can either make you or break you.

Cillu
04-06-2014, 02:00 PM
7% on Urbanspoon and still plummeting. It's over lol.

dangonay
04-06-2014, 02:09 PM
This business got destroyed over a few bucks, ouch. Some old school business owners have no clue how powerful social media has become. It can either make you or break you.
His business didn't get destroyed. His reputation on a couple web pages that most of their customers probably don't even visit was destroyed. People who dine at this restaurant and have had good service/food aren't likely to stop going because of a couple whiners online (not calling the OP a whiner). I doubt this will have any effect on his business at all, except for a slight drop in business for a few days while this is "news".

I said the same thing in the thread a couple months back about the car dealer that crashed the Camaro. They're still in business and doing great despite a ridiculous amount of bad publicity. I'm sure many here remember that story, but until I brought it up did you ever think about them at all? Probably not. This will blow over in no time.
Posted via RS Mobile

pastarocket
04-06-2014, 02:10 PM
6% approval on Urbanspoon. Giardino is going down!

OP, get Ms. Steele on your side. Get CTV to put this dive in the news.

Put some heat on this pizzeria.

dangonay
04-06-2014, 02:12 PM
7% on Urbanspoon and still plummeting. It's over lol.
If people actually paid attention to online reviews, that is. Nobody trusts those sites because of the huge number of fake reviews (good and bad). I only try new places based on recommendations from people I know or reviews in local media (for example, The Province or the Golden Plate Awards or even RS).
Posted via RS Mobile

JSALES
04-06-2014, 02:20 PM
The power of social media

Gh0stRider
04-06-2014, 02:20 PM
they getting shit on everywhere.

https://www.facebook.com/giardino.pizza.panini.salad

Giardino Pizzeria - Central Lonsdale - North Vancouver, BC | Yelp (http://www.yelp.ca/biz/giardino-pizzeria-north-vancouver)

Harvey Specter
04-06-2014, 02:32 PM
Lol @ the province or any print media for "honest" reviews.

The bottom line is negativity surrounding any business especially a restaurant is never good and stuff like online reviews and posts like this one float around the internet forever.

And I do google restaurants and read reviews before heading out, yes you should take some of the reviews with a grain of salt but most reviews and ranks are pretty accurate.

multicartual
04-06-2014, 02:33 PM
I'll go there next time I'm in North Van and give ya'll a review

Redlines_Daily
04-06-2014, 02:42 PM
I'll go there next time I'm in North Van and give ya'll a review

I'll join you! Pizza's actually look pretty good

Vansterdam
04-06-2014, 02:43 PM
Urbanspoon is at 7% now. holy shit Ive never seen such a low number on Urbanspoon lol

Carl Johnson
04-06-2014, 02:49 PM
Social media frenzy is just modern day witch hunt. Pay $2000 and get a million likes or make a mistake and in the gutter you go. People don't give you chance for redemption and automatically arrives at the worst-case scenario.

Gh0stRider
04-06-2014, 02:55 PM
so, rs meet at Giardino Pizzeria?

Tone Loc
04-06-2014, 02:56 PM
Social media frenzy is just modern day witch hunt. Pay $2000 and get a million likes or make a mistake and in the gutter you go. People don't give you chance for redemption and automatically arrives at the worst-case scenario.

This. We don't know both sides of the story, and keyboard warriors are of course jumping to conclusions and making completely biased judgments without bothering to consider the other side.

This reminds me of last week's Mozilla fiasco, where half the interwebs were pushing for the CEO to resign because he had anti-gay views. As if his personal beliefs - i.e, beliefs that he himself had and did not push on any of his employees/company policies - had any impact on how he ran the company. Basically, this guy's life and future career prospects, regardless of his actual intelligence or corporate skill, was completely ruined by a bunch of losers with nothing to do except promote "free" and "equal" views... that is, of course, only if your views align with theirs. Absolutely disgusting.

FerrariEnzo
04-06-2014, 03:09 PM
RS meet.. and all pay with
Hell's Kitchen Season 12 Episode 4 (US 2014) - YouTube :troll:

Lomac
04-06-2014, 03:18 PM
:facepalm:

Ignoring the 1% tax increase (since that isn't what the issue was here), this is one aspect of social media that I absolutely abhor. The actions of one -- or, apparently two -- employees doesn't represent a company as a whole. And those actions don't necessarily correlate to an owner/management system that should be completely held responsible. You can interview and hire employees that appear to be the best prospects for the job, yet six months down the road they may find themselves needing money and attempt to swindle the owner or customers. It doesn't mean the owner is at fault here. It also doesn't mean that faceless keyboard warriors have the right to post fake reviews and otherwise attempt to bring down a business solely because of a single employee's actions. There's always going to be a bad apple or two at any store or restaurant; it doesn't mean the owner's lively hood should suffer for it.



And, no... I don't have any association with either party involved.

Carl Johnson
04-06-2014, 03:19 PM
This. We don't know both sides of the story, and keyboard warriors are of course jumping to conclusions and making completely biased judgments without bothering to consider the other side.

This reminds me of last week's Mozilla fiasco, where half the interwebs were pushing for the CEO to resign because he had anti-gay views. As if his personal beliefs - i.e, beliefs that he himself had and did not push on any of his employees/company policies - had any impact on how he ran the company. Basically, this guy's life and future career prospects, regardless of his actual intelligence or corporate skill, was completely ruined by a bunch of losers with nothing to do except promote "free" and "equal" views... that is, of course, only if your views align with theirs. Absolutely disgusting.

Not to go off topic here, but the Mozilla thing is not just disgusting but totally reckless. It sets a very dangerous precedent for corporate America. It's funny how economists think we humans are rational decision makers. As individual maybe, but in a group I don't believe so.

Lomac
04-06-2014, 03:27 PM
Not to go off topic here, but the Mozilla thing is not just disgusting but totally reckless. It sets a very dangerous precedent for corporate America. It's funny how economists think we humans are rational decision makers. As individual maybe, but in a group I don't believe so.

It's like religion in the government. I don't care if you're Christian, Muslim, Atheist, or whatever; so long as you keep your personal opinions and beliefs outside of work, and you happen to be an excellent , you should be allowed to stay in that position. If you start trying to push your own agenda upon your employees, [i]then we should be able to start looking at replacing you. Otherwise, no.

Gh0stRider
04-06-2014, 03:36 PM
looks like a job for Restaurant Stakeout : Food Network (http://www.foodnetwork.com/shows/restaurant-stakeout.html)

Not really racist!
04-06-2014, 03:38 PM
Two sides of each story... yet they(ownership) haven't come out and said anything to discredit the story. If the truth was being bent, the person being "framed", in this cause the restaurant should/would quickly respond and give their side of the story IMHO, but the damage has been done anyways

off fb (Jeff)
The guy knew exactly what he was doing, he intentionally did not give me back the proper change and then the manager was standing right there and she saw everything and joined him in laughing at me knowing full well there was nothing i could do about it, Jeremy you are right there is always 2 sides but i am not misconstruing the truth here in any way, i even left out some stuff that would've condemned them. I don't want these people harassed or threatened, that is not right. But this guy did know what had happened with the change at the till right in front of his face, you would have to be pretty daft to think otherwise

immediately Jeremy I have a billfold wallet that just holds the bills it was open in front of his face on the till counter as i was putting it in i noticed it was only 2 5s, my wallet did not even close and said to him right there i didnt walk away i didnt go anywhere and when i asked him if he had security cameras after he denied me proper change he laughed and said no

I am a he and the manager is the owners daughter. The guy was either a brother or boyfriend it seemed. They were well organized with each other on this and it does not matter what the people look like, these 2 made a decision to follow thru with shortchanging me $30 and they made a mistake as humans do, but they knew full well they were doing it, now it seems there are repercussions to their actions, I think they thought they had me completely defeated, I just do not understand why they would try to do this to a patron of their restaurant. What I wrote is as close to the truth as it gets, I did not want to put anything un-thruthful or slanderous towards these people. Also I would like to ask everyone to please NOT harass or threaten these people, nobody deserves that over $30.

Manic!
04-06-2014, 03:54 PM
This is so stupid ruining someones life work over one FB post or one bad employee. I called the place but no one is picking up and the mail box is full. I wold like the FB poster to post on here and answer a few questions. I'm working right now but does anyone want to call the North Van police and ask if there were there?

Mr.HappySilp
04-06-2014, 03:58 PM
I personally hate this form of social media justice when it isn't clear what the whole story is. Perhaps it was just a couple late night employees like another member mentioned, perhaps the owner isn't even aware yet..maybe the owner has a family to feed and people are destroying his only source of income, or perhaps the story is true and the owner is a scammer..who knows. Either way, I don't get why people find it funny to leave hateful msgs on their fb and are so eager to destroy a business.

Right and after reading all the comments of FB or the reviews on UB the owner decided to do nothing and let it get worse.

If you were the owner and it was just a bad eomployee would you try to let everyone know? I would for sure.

The owner have time to correct this but seeing how he or she isn't doing anything I have a feeling this is true and it was the owner or relatives that did this.

Mr.HappySilp
04-06-2014, 04:08 PM
:facepalm:

Ignoring the 1% tax increase (since that isn't what the issue was here), this is one aspect of social media that I absolutely abhor. The actions of one -- or, apparently two -- employees doesn't represent a company as a whole. And those actions don't necessarily correlate to an owner/management system that should be completely held responsible. You can interview and hire employees that appear to be the best prospects for the job, yet six months down the road they may find themselves needing money and attempt to swindle the owner or customers. It doesn't mean the owner is at fault here. It also doesn't mean that faceless keyboard warriors have the right to post fake reviews and otherwise attempt to bring down a business solely because of a single employee's actions. There's always going to be a bad apple or two at any store or restaurant; it doesn't mean the owner's lively hood should suffer for it.



And, no... I don't have any association with either party involved.

What would you do as the owner if it is just one or two bad empolyee? Wouldn't you post on your FB to explain the whole story (your side of the story) and take the right action ie fire the eomplyee in question.

Instead we have no heard anything from the owner or his side of the story. Wouldn't he try to do some damage control to his business if the story is not true?

Xu.Vi
04-06-2014, 04:15 PM
Instead we have no heard anything from the owner or his side of the story. Wouldn't he try to do some damage control to his business if the story is not true?

Good feeling they'll just get further bashed on if they did. Lol.

Lomac
04-06-2014, 04:16 PM
What would you do as the owner if it is just one or two bad empolyee? Wouldn't you post on your FB to explain the whole story (your side of the story) and take the right action ie fire the eomplyee in question.

Instead we have no heard anything from the owner or his side of the story. Wouldn't he try to do some damage control to his business if the story is not true?

The owner may not be aware of the situation or may not even run their own FB page. It could fall under the responsibility of someone else within the company (perhaps the alleged owner's manager-daughter who was also involved?).

Just saying that not everything is easily dealt with.

asahai69
04-06-2014, 05:07 PM
http://ryanesaki.com/wp-content/uploads/2014/01/Anchorman_well_that_escalated_quickly_966.jpg

I hope they're looking into hiring the best PR company they can right about now.

multicartual
04-06-2014, 05:19 PM
was completely ruined by a bunch of losers with nothing to do except promote "free" and "equal" views... that is, of course, only if your views align with theirs. Absolutely disgusting.


The only reason I've got away with saying and doing so much crazy shit is because I sell porn for a living and nobody can get me fired

multicartual
04-06-2014, 05:33 PM
Whenever I see a majority of the public say something sucks OR when I see the majority of the public like something, I instantly assume they've been intelligently manipulated into feeling that way and the original product/business/art actually rocks/sucks

Kidnapman
04-06-2014, 06:05 PM
Posted via RS Mobile

dangonay
04-06-2014, 06:50 PM
What would you do as the owner if it is just one or two bad empolyee? Wouldn't you post on your FB to explain the whole story (your side of the story) and take the right action ie fire the eomplyee in question.

Instead we have no heard anything from the owner or his side of the story. Wouldn't he try to do some damage control to his business if the story is not true?
Like I said earlier, fire the person, contact the OP and refund the money plus give him a freebie. Post it on FB and everyone will think they handled it and they keep their reputation.

The owner may not be aware of the situation or may not even run their own FB page. It could fall under the responsibility of someone else within the company (perhaps the alleged owner's manager-daughter who was also involved?).

Just saying that not everything is easily dealt with.
It was mentioned earlier the owner was complaining to the police about being harassed. I think they are very well aware of the FB posts.

Spartacus
04-06-2014, 06:58 PM
It's going down and I'm yelling timber!

punkwax
04-06-2014, 07:03 PM
The internet is full of losers.

http://www.photo-dictionary.com/photofiles/list/10997/14982golf_ball_on_tee.jpg

:troll:

Jayboogz
04-06-2014, 07:05 PM
and that my friend is how you shit on a business wow!

evlee
04-06-2014, 07:13 PM
they just opened late last year too, it seems the locals in north van enjoyed the food in the beginning, and business looked promising. i hope the other side of the story comes out, regardless if it changes things people like me would still listen and give the benefit of the doubt, actually i might just go up to N.van just to try it out, but ill make sure ill bring the exact change lol.

twitchyzero
04-06-2014, 07:28 PM
Whenever I see a majority of the public say something sucks OR when I see the majority of the public like something, I instantly assume they've been intelligently manipulated into feeling that way and the original product/business/art actually rocks/sucks

hipsters gonna hipster

kluk
04-06-2014, 07:36 PM
drove by tonight (had dinner in the area) and it was completely empty around 6:30pm. Picked up my car around 8pm and still empty.

multicartual
04-06-2014, 07:43 PM
hipsters gonna hipster


Sucks to be smart, how's your 9-5?

lowda9
04-06-2014, 08:09 PM
they're hiring. I sent them an email as a joke. pretending to be a homeless guy that was interested in the position :lol

Now Hiring Server/ kitchen Staff (http://vancouver.en.craigslist.ca/nvn/fbh/4358849459.html)

NKC ONE
04-06-2014, 08:42 PM
they're hiring. I sent them an email as a joke. pretending to be a homeless guy that was interested in the position :lol

Now Hiring Server/ kitchen Staff (http://vancouver.en.craigslist.ca/nvn/fbh/4358849459.html)

I'd fail you if I could.

Noir
04-06-2014, 09:02 PM
I personally hate this form of social media justice when it isn't clear what the whole story is. Perhaps it was just a couple late night employees like another member mentioned, perhaps the owner isn't even aware yet..maybe the owner has a family to feed and people are destroying his only source of income, or perhaps the story is true and the owner is a scammer..who knows. Either way, I don't get why people find it funny to leave hateful msgs on their fb and are so eager to destroy a business.

And thats where youre wrong. What if it wasnt meant to be funny. What if its meant to share an actual, legitimate experience. I mean thats the purpose of social media isnt it? Kind of like a newspaper amongst your friends?

(edit: nevermind, my bad. I misunderstood. I thought you were talking about my friend, and didnt realize you were speaking of the people who took the ball and ran with it. I guess I mightve hit my head snowboarding today. apologies)


Honestly, why I suspect this particular story gained traction is not because of what happened, but moreso of who this happened to. People complaining/ranting/sharing on social media is not a new phenomenon, nor are negative reviews.

But since I know for a fact that this unfortunate incident could not have happened to a nicer person, and when he spoke out on his status update, this is why a lot of people in his friends list felt for the guy immediately. Had it been any other person, I doubt it people wouldve cared, or wouldve given 2 shits about his shitty night - and obviously things would not have snowballed to where it is now. It wouldve just been your run-of-the-mill facebook rant or negative review that wouldve been ignored or skimmed like everything else in facebook is.

As for 2 sides for every story, its not really that necessary. Nothing about their position has changed from the initial incident, and the only development I can see that would make a difference is they admit they were in error. Other than that, its a typical he-said-she-said scenario and you have the freedom to pick any side you want. Its just in this particular case, hes personable enough and reputable enough to have a high degree of credibilty among a vast array of friends that as you can see, theyve given his words more merit.


Kinda surprised he didn't take more pictures to support his story.
I.E// the Cops attending nor the 2 goofballs that ripped him off.

& I agree, he should have taken this to the Manager first...let him fire the employees and make it up. Social justice gets out of hands these days. A recent example can be that false identified Boston Bomber during Reddit. That kid off'ed himself, not a result but it helped.

The pictures he provided look like it was just taken after, the fact, when he got back to his buddies place.

Im gonna guess he didnt take your suggested pictures because it didnt occur to him at the time of the incident to take pictures of said 2 goofballs or the cops. Probably because he wasnt planning or expecting for this disagreement to occur in the first place.

Who knows, just my guess.



(Pardon the lack of punctuation. Im on a japanese keyboard and the special characters are in wonky places)

dangonay
04-06-2014, 09:10 PM
^ To add to that...

I'm not really into hearing whiners take to social media when something doesn't go their way. Usually it's someone who thinks that by making a lot of noise they're going to get compensated far more than what they actually deserve under the threat of damaging their reputation.

This case doesn't appear to be anything like that.

Noir
04-06-2014, 09:21 PM
^ To add to that...

I'm not really into hearing whiners take to social media when something doesn't go their way. Usually it's someone who thinks that by making a lot of noise they're going to get compensated far more than what they actually deserve under the threat of damaging their reputation.

This case doesn't appear to be anything like that.


Honestly, reading his status update, I didnt really gather that he was looking for a witch hunt, or a payout of any sort.


As for the people who took the ball and ran with it, yes its deplorable but I can sort of see why that happened. They were protecting or fending for one of their own that was wronged; especially since this guy is well-liked in his circle.

The event is kinda similar to when RS took to bashing, whichever girl it was that was sponsored to write a food blog for Richmond restaurants over our fellow RS member Ronin. The only difference between both situations one was sparked because an individual wronged the other, and the other was one blogger lost a competition to a fellow blogger.


Anyways, thats not an excuse. Just saying I can see how that happened.

Ball.J.Inder
04-06-2014, 10:28 PM
We should make a thread about places revscene members go to that have shitty service or rip people off like this. I'd trust you random ppl over random ppl on a review site anyday.

Ronin
04-06-2014, 11:13 PM
Honestly, reading his status update, I didnt really gather that he was looking for a witch hunt, or a payout of any sort.


As for the people who took the ball and ran with it, yes its deplorable but I can sort of see why that happened. They were protecting or fending for one of their own that was wronged; especially since this guy is well-liked in his circle.

The event is kinda similar to when RS took to bashing, whichever girl it was that was sponsored to write a food blog for Richmond restaurants over our fellow RS member Ronin. The only difference between both situations one was sparked because an individual wronged the other, and the other was one blogger lost a competition to a fellow blogger.


Anyways, thats not an excuse. Just saying I can see how that happened.

I told you assholes not to lol. If I remember correctly, that was because she said pineapple buns tasted like pineapple.

If a business complains about reviews ruining their business, then they should stop being shitty. I've gotten an angry e-mail or two in the past about bad reviews and that's always been my response.

If a restaurant is charging an addition 1% tax and ripping customers off with incorrect change, well, then they should stop doing so if they don't want people to know about it. I'd like to hear the other side of the story but since no one's responding, that doesn't look good.

Zoidberg
04-07-2014, 12:11 AM
they're hiring. I sent them an email as a joke. pretending to be a homeless guy that was interested in the position :lol

Now Hiring Server/ kitchen Staff (http://vancouver.en.craigslist.ca/nvn/fbh/4358849459.html)

What is wrong with you?:suspicious:

The_Situation
04-07-2014, 09:37 AM
they're hiring. I sent them an email as a joke. pretending to be a homeless guy that was interested in the position :lol

Now Hiring Server/ kitchen Staff (http://vancouver.en.craigslist.ca/nvn/fbh/4358849459.html)

http://torahinmotion.org/sites/default/files/50_asian_experiences_sheep.jpg

badboy
04-07-2014, 09:46 AM
North Vancouver restaurant allegedly short changes customer $30 after buying $7.42 sandwich (http://www.vancitybuzz.com/2014/04/north-vancouver-restaurant-allegedly-short-changes-customer-30-buying-7-42-sandwich/)

The story is quickly spreading.

ecchiecchi
04-07-2014, 10:00 AM
Posted 27 mins ago by Managment on their Facebook Page

We value our reputation for honesty and integrity and strive at all times to deliver high quality service to our customers.

On Friday evening, one of our customers claimed we had shortchanged him $30.00, within five minutes of the sale transaction.

We took the customer’s claim seriously, as any decent business would. We immediately checked our computer sales record. This allowed us to compare our total cash sales for the day to the cash in our till. There was a perfect match.

There is an old saying that “The customer is always right.” In this case, the customer was wrong. He was not short-changed.

With the benefit of hindsight, however, we probably should simply have paid the customer off and absorbed the $30 dollar loss. Perhaps letting the customer be “right” when he is “wrong” is simply one of the costs of accepting cash payments.

Following the incident, somebody posted defamatory lies about us on the Internet. These lies provoked many misinformed, critical comments. Some comments were hate-filled and ugly. Our staff have received threatening phone calls. We think most Canadians will agree that nobody should be subjected to this kind of cyber-bullying.

We would like to thank our loyal customers for their heartwarming emails. We invite others who do not know us yet to remember there are two sides to every story. Visit us, try our excellent food, our superb service, and judge for yourselves.

Manager, Giardino Pizzeria

http://boonce.org/up/IMG_0092%20140407%2011.00.png

CRS
04-07-2014, 10:18 AM
The thing with matching up sales and cash value is that if the person that short changed the customer pockets the extra, everything will appear normal.

Chances are, if you're going to short change a customer, you're not going to go ahead and let the company reap the rewards.

Not really racist!
04-07-2014, 10:38 AM
lol they are so fucked... took them three days to come up with that
getting grilled on the facebook comments too

Jeff further explains it

Yes I forced the cash out your manager did not want to do... I worked in a restaurant for 7 years with the exact same system you guys have I watched the cash out happen. Your manager saw the discrepancy and rang in 2 food items which printed thru the POS system to cover the extra cash in the till and then hit the cash out button. I did not include this part because its so unbelievable that that would happen! If you check the records there will be 2 food items rung in at 10:30 pm by your manager one after the other covering the discrepancy she tried to cover up. Feel free to post those records if not guilty. An apology and owning up to this situation would have been acceptable instead you tell the RCMP to offer me a $30 voucher for your restaurant as an apology for this and then call me a liar?! This is beyond my control now and social justice is being served. I emptied my pockets onto your counter after coming in there with 2 $50's a $5 and a loonie and was kicked out and called the police on with 1 $50 3 $5's a toonie a loonie and 60 cents change.its is an impossibility that you had given me correct change. And I am a liar? I am saddened you were unable to make up for your human error. I felt pretty bad about this yesterday but after hearing other numerous accounts of this happening, this obviously was not the first incident. Truly saddened by this whole turn of events.

stewie
04-07-2014, 10:38 AM
i dont see why they dont just look at the video footage...

most places have a camera directed at the till...

if they see him had a red bill...hes right.

if so, shortchanged and staff pocketed the 30.


id kinda like to see the video, but i know it'll never be shown.

GLOW
04-07-2014, 10:42 AM
they also did not address the 6% on the receipt.
i also think they could have worded this better
There is an old saying that “The customer is always right.” In this case, the customer was wrong. He was not short-changed.

With the benefit of hindsight, however, we probably should simply have paid the customer off and absorbed the $30 dollar loss. Perhaps letting the customer be “right” when he is “wrong” is simply one of the costs of accepting cash payments.

probably would have been better PR to leave it as a 'misunderstanding' and take the high road vs they were wrong

PJ
04-07-2014, 10:43 AM
The thing with matching up sales and cash value is that if the person that short changed the customer pockets the extra, everything will appear normal.


My thoughts exactly. Other than the act of responding to the issue itself, I don't think that post really did anything for them. If anything, it might've even made things a little worse, as they're sort of depicting that people are naďve enough to believe that all cash sales are "computer tracked". Let's be honest. Everyone knows what goes on behind the scenes and how easy it is to shuffle a few numbers around to make everything "add up."

That being said, there's still no real way to prove who's actually right or wrong here. But something about the restaurant's response seemed a little passive-aggressive and hostile, and rubbed me the wrong way.

In the end, the damage has been done.
Posted via RS Mobile

Verdasco
04-07-2014, 10:45 AM
lol, the employees working there can easily cash it for themselves, I do not see a reason why would people do such a thing and post it on facebook unless it was real and with the response of the manager, I believe 100% of the customer now. The manager's response was pathetic.

Verdasco
04-07-2014, 10:47 AM
My thoughts exactly. Other than the act of responding to the issue itself, I don't think that post really did anything for them. If anything, it might've even made things a little worse, as they're sort of depicting that people are naďve enough to believe that all cash sales are "computer tracked". Let's be honest. Everyone knows what goes on behind the scenes and how easy it is to shuffle a few numbers around to make everything "add up."

That being said, there's still no real way to prove who's actually right or wrong here. But something about the restaurant's response seemed a little passive-aggressive and hostile, and rubbed me the wrong way.

In the end, the damage has been done.
Posted via RS Mobile

I think it was worst for the company, even themselves saying "with the benefit of hindsight" they know and we know they dun goof'd and were probably arrogant when handling the process. Yes, the damage has been done and the company is somewhat destroyed and what needs to be done is to build a new name.

trollface
04-07-2014, 10:48 AM
There is actually three sides to every story:

1) His story
2) Your story
3) The truth

Lomac
04-07-2014, 10:48 AM
There was a perfect match.


No such thing as a perfect match on a cash-only float, especially with the penny no longer being around.

trollface
04-07-2014, 10:49 AM
"We value our reputation for honesty and integrity and strive at all times to deliver high quality service to our customers.

On Friday evening, one of our customers claimed we had shortchanged him $30.00, within five minutes of the sale transaction.

We took the customer’s claim seriously, as any decent business would. We immediately checked our computer sales record. This allowed us to compare our total cash sales for the day to the cash in our till. There was a perfect match.

There is an old saying that “The customer is always right.” In this case, the customer was wrong. He was not short-changed.

With the benefit of hindsight, however, we probably should simply have paid the customer off and absorbed the $30 dollar loss. Perhaps letting the customer be “right” when he is “wrong” is simply one of the costs of accepting cash payments.

Following the incident, somebody posted defamatory lies about us on the Internet. These lies provoked many misinformed, critical comments. Some comments were hate-filled and ugly. Our staff have received threatening phone calls. We think most Canadians will agree that nobody should be subjected to this kind of cyber-bullying.

We would like to thank our loyal customers for their heartwarming emails. We invite others who do not know us yet to remember there are two sides to every story. Visit us, try our excellent food, our superb service, and judge for yourselves.

Manager, Giardino Pizzeria"

GLOW
04-07-2014, 10:58 AM
:suspicious:

Gh0stRider
04-07-2014, 11:02 AM
North Vancouver restaurant allegedly short changes customer $30 who bought $7.42 sandwich (http://www.vancitybuzz.com/2014/04/north-vancouver-restaurant-allegedly-short-changes-customer-30-buying-7-42-sandwich/)

Razor Ramon HG
04-07-2014, 11:20 AM
It can be a perfect match in the POS if the employee inputs the $50 as a $20.. manager is dumb.
Posted via RS Mobile

multicartual
04-07-2014, 11:42 AM
All this over a pathetic $30?


Seriously I bought this chicken hat for $25


http://i.imgur.com/qV7peaV.jpg


Is $30 really worth ruining someone's business over when the person behind the counter doesn't even own the business?


The world is full of fucking losers

PJ
04-07-2014, 11:48 AM
^
It can go either way. If it was only $30, the restaurant could've just given the customer the $30 and apologized, regardless of right or wrong.

it's not just about the $30. If the "victim" is, in fact, right, then he might've been the only one to speak up after however long the restaurant has been scamming people.
Posted via RS Mobile

Ikkaku
04-07-2014, 11:58 AM
It seems like this tactic is aimed at all those naive people who do not check their change before they leave. Unfortunately for that employee, they encountered a person who is cautious. Plus, in this case, it wasn't the $30 that was the main issue. It is the fact that they short changed, ridiculed that guy, and are charging more tax than there is supposed to be.

@ Multicartual - I don't know how many people would buy that hat in general, not to mention $25 :suspicious:

GLOW
04-07-2014, 12:04 PM
@ Multicartual - I don't know how many people would buy that hat in general, not to mention $25 :suspicious:

could be a prop for a movie :ilied:

fliptuner
04-07-2014, 12:05 PM
So it's fair to say it was a manager/owner that dealt with the situation? If so, shouldn't this rule out the employee being some snot-nosed kid, who doesn't care about the restaurant's reputation? If this is the case, then it definitely should've been handled differently.

freakshow
04-07-2014, 12:30 PM
Maybe I'm reading into it too much, but I find it curious that the apology is signed 'Manager'. I mean, the original accusation said that a manager was involved. The complaint needs to be signed by name, and by the owner..

dangonay
04-07-2014, 12:41 PM
http://assets.nydailynews.com/polopoly_fs/1.1295633.1363910435!/img/httpImage/image.jpg_gen/derivatives/landscape_635/barrescue22n-1-web.jpg

sonick
04-07-2014, 12:43 PM
could be a prop for a movie :ilied:

From the producers of DancingBear comes... DancingChicken......

murd0c
04-07-2014, 12:45 PM
The main issue is the principle of that matter and by the owners response he comes off like he still doesn't give a fuck. I would be more concerned about the over taxing every customer more then the missing $30.00.

Hondaracer
04-07-2014, 01:02 PM
I don't think in this case the amount really matters, $30 is $30 it could be $30 or $300
Posted via RS Mobile

AeroK
04-07-2014, 01:11 PM
I live in north van....want me to go bust his windows out with a baseball bat over the night?

fliptuner
04-07-2014, 01:11 PM
http://assets.nydailynews.com/polopoly_fs/1.1295633.1363910435!/img/httpImage/image.jpg_gen/derivatives/landscape_635/barrescue22n-1-web.jpg

That's the bar rescue guy.

Pizza joint needed these guys:

http://api.foodnetwork.ca/imagehandler.ashx?src=http://dmmimages.smdg.ca/dmm/C/H/Charles__Stiles_001.jpg
http://b.vimeocdn.com/ts/339/336/339336623_640.jpg

and....
http://www.essaywow.com/wp-content/uploads/2014/03/accountant-4.jpg

twitchyzero
04-07-2014, 01:12 PM
took them 3 days to come up with that response? haha

I hope by now someone has called the CRA fraud tip line to inform this business is charging 6% tax

dangonay
04-07-2014, 02:01 PM
That's the bar rescue guy.

Pizza joint needed these guys:**snip**

Do you watch Bar Rescue? Have you seen how many people he's caught stealing from the till, and all the different ways in which it occurs?

Not really racist!
04-07-2014, 02:37 PM
vancitybuzz website has 3.3k shares
vancitybuzz fb post has close to 1k shares

now its on huffington

Man Claims Pizzeria Charged Him $37 For $7 Sandwich (http://www.huffingtonpost.ca/2014/04/07/giardino-pizzeria-north-vancouver_n_5106563.html)

kkthind
04-07-2014, 03:04 PM
:lawl: :lawl: :lawl: :lawl: :lawl: :lawl:
not a reputable business anymore.
Rated 3%
:lawl:
http://i230.photobucket.com/albums/ee6/kkthind/Screenshot1.png

Harvey Specter
04-07-2014, 03:19 PM
And 7,300 views on this thread alone.

meme405
04-07-2014, 03:26 PM
All this over a pathetic $30?


Seriously I bought this chicken hat for $25

The world is full of fucking losers

could be a prop for a movie :ilied:

From the producers of DancingBear comes... DancingChicken......

:heckno:

What kind of disgusting fetish porn are you making multicartual?

always_caps
04-07-2014, 03:26 PM
yeesh. im ashamed this was local

GabAlmighty
04-07-2014, 03:36 PM
I wonder how many people are gonna go "check it out" now... I know i'm gonna!

meme405
04-07-2014, 03:41 PM
I wonder how many people are gonna go "check it out" now... I know i'm gonna!

I live in north van and have previously been to Giordanos, and the food is actually decent for the price...

Gumby
04-07-2014, 04:05 PM
I live in north van and have previously been to Giordanos, and the food is actually decent for the price...
So you wouldn't mind paying $37 for a sandwich from Giordanos? :troll:

Soundy
04-07-2014, 04:05 PM
I live in north van and have previously been to Giordanos, and the food is actually decent for the price...

The $7 price, or the $37 price? :troll:

So having browsed this whole thread now, a few things occur to me:

1. Is it possible these are two "rogue" employees scamming people on the night shift without the owner knowing? Totally. If so though, it's highly unlikely OP's friend was their first mark, and they've probably been doing it for quite a while without being caught.

2. If they WERE repeat offenders, and had half a brain, they would have claimed an "error" as soon as the customer pointed it out, and made good on the proper change. That would leave them free to continue scamming anyone who pockets their change without noticing. However, as we all know, it doesn't take any amount of brains to be a crook...

3. If they actually were scamming, then calling the cops themselves means they're either really stupid, or really arrogant, or both.

4. Whether "the customer is right" or not, I wouldn't be surprised if CRA already has a full-scale audit underway over that 6% tax. 1% may only amount to about $3G a year, but when it comes to fraud, the amount doesn't matter to government agencies at all: on top of them auditing the business's entire history (which is a major headache in itself) and possibly expanding into the owner's personal finances, there's likely to be a massive fine imposed, since as long as the taxman is getting his 5%, there's not really anything to "repay" except to the customers they've ripped off.

Say what you will about the effectiveness (or not) or social media trashing like this, IF this is all true (assuming said receipt is not a clever fake or photoshopped), the CRA could destroy the business in a heartbeat, all by themselves.

subordinate
04-07-2014, 04:39 PM
It's telling when a small company, single store, takes 3 days to write a "response."

And wasn't it the manager that was part of the scam, aka, owner's daughter? And I agree, very arrogant for them to call on his bluff to bring the cops in. Cops can't really do much, it's a he said she said scenario & civil situation.

These two are definitely...not the sharpest tools in the shed. They are doing a scam that is has likely existed since balancing the books. I agree, when the customer called them out on it, they should have cough'ed up.

The CRA won't necessary destroy them, I mean, the fine will likely be in the 5-6 figure range. It's only been a couple years since the tax change.

997RS
04-07-2014, 04:41 PM
Wonder if they are related to "Il Giardino" that used to be one block off Burrard, that place had crappy service

Manic!
04-07-2014, 05:29 PM
I have given back the wrong change to a customer sometimes more sometimes less. I have also given back the right change and have had a customer think I gave them back the wrong change. Sometimes they put it in the wrong pocket sometimes we find the bill dropped on the floor or somewhere outside. Also sometimes customers just lie. This witch hunt is B.S.

willcls
04-07-2014, 05:32 PM
lol this reminds me of that seinfeld episode where George got shortchanged on the bill he drew on only to find it in his wallet later on. Honestly no one will ever know. Its basically he said she said.

And why didn't he address the 6% tax?

Jmac
04-07-2014, 05:46 PM
http://3.bp.blogspot.com/-UafRXcbZtvU/Tq1Nmr_pGFI/AAAAAAAAFJ8/n3F8_Ld_Shs/s1600/%255Bcds%255D%2B19.jpeg

dee242
04-07-2014, 07:19 PM
i kinda want to check oiut this place now tbh

PeanutButter
04-07-2014, 07:27 PM
How does this work with the CRA exactly?
The business isn't defrauding the CRA are they, since they will likely get their 5% tax. Is that extra 1% of "tax" the business is taking a criminal matter?

Or is it because the business is abusing the tax system, the CRA will go after them?

Soundy
04-07-2014, 07:43 PM
How does this work with the CRA exactly?
The business isn't defrauding the CRA are they, since they will likely get their 5% tax. Is that extra 1% of "tax" the business is taking a criminal matter?

Or is it because the business is abusing the tax system, the CRA will go after them?

It's fraud... and I'm no tax lawyer, but yes, I'd expect it would be considered criminal fraud. If they're taking 6% tax but only submitting 5% to the CRA, that's either going to show on the books as an additional amount of income, or it means they're cooking the books to NOT show the 1%.

Even if it's not considered a criminal offense, it would get CRA questioning the store's bookkeeping, and definitely initiate an audit. Things like incoming not matching receipts (like being over by $30) would set off red flags all over the place. An audit like that is a nightmare for a small business - it ties up the accountant for days or weeks, brings all sorts of third-degree questions for the owner(s)... NOT fun.

hirevtuner
04-07-2014, 07:44 PM
since all this bad publicity shining on this establishment, and "restaurant manager" responding to this backlash, I can suggest to try this place and see what the customer service is like after this blew up on them. I'm sure they will give better service now to win back their customers and patronage before they close shop.

Ball.J.Inder
04-07-2014, 07:44 PM
All this over a pathetic $30?

Is $30 really worth ruining someone's business over when the person behind the counter doesn't even own the business?


The world is full of fucking losers

I doubt it's over just $30. If it something like that happened to me for even $10 I would be pissed. I can give 2 shits about $10 but any retard business owner who is unappreciative of customers in this day an age and takes advantage of them deserves to get shut down.

It's like at Mcdonalds when I have cold fries or a shitty burger that only costs 3 bucks. I can just chuck it and go buy food somewhere else but I usually complain. It's not about the money, it's about the principle and unless ppl speak up than shit will never change and they'll keep doing it.

stewie
04-07-2014, 07:51 PM
How does this work with the CRA exactly?
The business isn't defrauding the CRA are they, since they will likely get their 5% tax. Is that extra 1% of "tax" the business is taking a criminal matter?

Or is it because the business is abusing the tax system, the CRA will go after them?

was just talking to a buddy about this. he works at the cra and he said its flat out fraud lol. cant wait to see what happens to this restaurant lol

jing
04-07-2014, 08:04 PM
Wonder if they are related to "Il Giardino" that used to be one block off Burrard, that place had crappy service

You're comparing a pizza joint to a high class Italian restaurant?

quasi
04-07-2014, 08:19 PM
was just talking to a buddy about this. he works at the cra and he said its flat out fraud lol. cant wait to see what happens to this restaurant lol

Yeah, I forwarded it to my buddy at CRA as well.

v_tec
04-07-2014, 08:30 PM
Owner's butthurt and finally decided to close down the Facebook page :lawl: :lawl:

StylinRed
04-07-2014, 08:47 PM
I was expecting a reasonable side to the story from the business but...

The business is charging extra for Tax and has not addressed that at all in their two statements and simply attacked the customer which indicates to me that they're being deceitful and its not simply a mistake

Also we haven't heard from the owners at all and only an unnamed manager, perhaps the same involved in the altercation.

I'm unwilling to trust this managers side of the story at this point due to how they've played it out

Soundy
04-07-2014, 09:06 PM
All this over a pathetic $30?

Is $30 really worth ruining someone's business over when the person behind the counter doesn't even own the business?
Again, if they're doing this to one person, they've probably been doing it to a lot of others... this may only be the first time they got caught, or the first time someone actually made a public case out of it, but it's a safe bet it's been going on for quite a while.

Autorice
04-07-2014, 09:21 PM
weird. it says 63% when I go to urbanspoon as of 1021pm

multicartual
04-07-2014, 09:22 PM
:heckno:

What kind of disgusting fetish porn are you making multicartual?


Truth is my friend was having a bad day. I bought the hat and walked into her work and made her smile and laugh. Since then the hat has brought smiles to a ton of people's faces, even if it is laughing at me. Worth the $25!!! :)

sonick
04-07-2014, 09:23 PM
... so... did you bang her, or what?

multicartual
04-07-2014, 09:25 PM
Yeah, I forwarded it to my buddy at CRA as well.


Aren't you a hero?!?!


Jeez the poor business owner is going through so much over $30. :(

multicartual
04-07-2014, 09:27 PM
... so... did you bang her, or what?



:suspicious:


Despite what my public persona may represent, a mirror of modern desires, I can be friends and care about a woman without sleeping with her

Zheff
04-07-2014, 09:33 PM
weird. it says 63% when I go to urbanspoon as of 1021pm

yahh weird...I see the 3% for 5 sec, then it jumps to 63%

and I can't seem to access their fb page anymore

StylinRed
04-07-2014, 09:42 PM
weird. it says 63% when I go to urbanspoon as of 1021pm

shows as 3% for me and they're not allowing anymore votes due to unusual activity

kkthind
04-07-2014, 09:43 PM
they sure had suffered from some butt fuckery :troll:

Ch28
04-07-2014, 09:44 PM
weird. it says 63% when I go to urbanspoon as of 1021pm

"We're sorry. We're not accepting votes for this listing due to unusual activity. Please check back later."

Looks like it auto locked the ratings because the restaurant got so many downvotes over the past few days.

http://i.imgur.com/DxZ1mif.gif

murd0c
04-07-2014, 09:50 PM
That's pretty bad if it was only a 63% before this happened
Posted via RS Mobile

z3german
04-07-2014, 09:54 PM
weird. it says 63% when I go to urbanspoon as of 1021pm

Maybe cookies or something, mine shows 3%

Ronin
04-07-2014, 10:02 PM
All this over a pathetic $30?


Seriously I bought this chicken hat for $25


http://i.imgur.com/qV7peaV.jpg


Is $30 really worth ruining someone's business over when the person behind the counter doesn't even own the business?


The world is full of fucking losers

It isn't about the money. If the story is true, I'd be pissed that they thought they could fuck with me and laugh in my face. I'd scorch the fucking earth if that happened to me.

But hey, maybe $30 is a lot to some people. I'm sure $30 is a few days worth of groceries to some families. Probably not the sort that would pay $7 for a sandwich but still.

It would be about the fucking with me part for me, personally.

vafanculo
04-07-2014, 10:24 PM
I hate social media at times like these. There's a difference between making a review/complaint known, and going out of your way to ruin a business and everyone involved.

The only thing that's pure truth is they are charging 6% tax. They have it in numbers right on the receipt. They can't lie and CRA should rightfully deal with that.

As for the actual story itself? OK, sure, I believe the guys side. But that should be handled by the owners, not a lynch mob. If enough unique complaints step up, then people will make up their minds and not go. I can almost guarantee 95% of the reviews are by people that A) weren't there that night or B never frequented the restaurant at all.

One thing that irks me.."they staff laughed at me". People deal with things differently. What if the OP was the type to joke around and even though he was angry, made wise cracks? That could potentially get them to laugh. My point, there's no proof of how things beyond the 6% tax were treated by both parties involved.

As for the letter from the management..without any proof of went down, they also come across as douches.
Posted via RS Mobile

AzNightmare
04-07-2014, 10:40 PM
honestly, if this guy was physically capable, he should have just knocked that retard out, take his exact change and enjoy his sandwich

:lawl: :lawl: :lawl:
How fitting, coming from a guy with a username "GG no RE"



Edit: :fulloffuck: this thread is already on page 7??? For a second, thought I revived an old thread.

CRS
04-07-2014, 11:22 PM
Maybe cookies or something, mine shows 3%

Mine is also showing 63%. It looks like urbanspoon basically reverted everything back before all the down votes.

Any else notice that their FB page is gone?

v_tec
04-07-2014, 11:23 PM
Any else notice that their FB page is gone?

Post #147

CRS
04-07-2014, 11:29 PM
Post #147

Ah, well played.

TOS'd
04-07-2014, 11:30 PM
That's pretty bad if it was only a 63% before this happened
Posted via RS Mobile

My screen cap of the cache on April 4th, before the reviews and downvotes started show 100%, 11 votes.
The current 63% includes 8 more votes and 2 negative reviews.

http://i.imgur.com/S6nO29X.png

Giardino - Central Lonsdale - North Vancouver | Urbanspoon (http://www.urbanspoon.com/r/14/1781260/restaurant/Vancouver/Central-Lonsdale/Giardino-North-Vancouver)

Ch28
04-08-2014, 12:05 AM
My screen cap of the cache on April 4th, before the reviews and downvotes started show 100%, 11 votes.
The current 63% includes 8 more votes and 2 negative reviews.

We're sorry. This listing is currently frozen due to unusual or fraudulent activity.
Please check back later.

^ Notice on the page when you load it up

GLOW
04-08-2014, 12:51 AM
I saw this pic just now and thought of this restaurant

http://blogs.teksavvy.com/wp-content/uploads/internet-lynch-mobs.gif

ilovebacon
04-08-2014, 01:40 AM
im pretty sure hes better off changing his busniess name then to shut down his resturant

Noir
04-08-2014, 02:15 AM
I hate social media at times like these. There's a difference between making a review/complaint known, and going out of your way to ruin a business and everyone involved.

The only thing that's pure truth is they are charging 6% tax. They have it in numbers right on the receipt. They can't lie and CRA should rightfully deal with that.

As for the actual story itself? OK, sure, I believe the guys side. But that should be handled by the owners, not a lynch mob. If enough unique complaints step up, then people will make up their minds and not go. I can almost guarantee 95% of the reviews are by people that A) weren't there that night or B never frequented the restaurant at all.

One thing that irks me.."they staff laughed at me". People deal with things differently. What if the OP was the type to joke around and even though he was angry, made wise cracks? That could potentially get them to laugh. My point, there's no proof of how things beyond the 6% tax were treated by both parties involved.

As for the letter from the management..without any proof of went down, they also come across as douches.
Posted via RS Mobile

1) It shouldn't even be handled by the owners. That's what management is for. Owner involvement should be the last step on that ladder. And even that, how it was handled by both management and owner (since it management is the owner's daughter IIRC) has already been displayed and it's highly inadequate.


2) Given that both ownership and management is uncooperative with a resolution and insists to pass blame onto their customer, why does it require that for one, or others to stand for injustice (no matter how big or small) that one must be directly involved?


3) When someone is complaining that you're money has been stolen, I can't imagine if there is any kind of anger-induced-wise-cracks that anyone could find funny, if at all. I mean, even at the remotest chance that this is possible, that's one hell of a reach to make an argument justifying laughing at a complaining customer.

PJ
04-08-2014, 06:13 AM
The only thing that's pure truth is they are charging 6% tax. Posted via RS Mobile

Thing is, yes, they're only proven guilty about the 6% tax, but because of that, they've pretty much opened themselves up for the public's assumptions on their other alleged derogatory actions.

Whether or not the shortchanging accusation is true, it doesn't really matter anymore. People have made up their minds based on the tax fiasco. Sure, the restaurant can deny everything else, but they're still going under.

7seven
04-08-2014, 06:49 AM
http://images.glaciermedia.ca/polopoly_fs/1.866997.1393369061!/fileImage/httpImage/image.jpg_gen/derivatives/landscape_563/giardinao-staff.jpg

This popped up in my FB feeds, this is the owner Shahzad Etesami and his daughter Azin, the restaurant manager, apparently he resides in Coquitlam. I guess the mob and their pitch forks are ramping up

quasi
04-08-2014, 06:55 AM
Aren't you a hero?!?!


Jeez the poor business owner is going through so much over $30. :(

LOL, no offense but anything negative coming from you I take as a compliment, I start to get a little scared when my thought process and morals align with yours. Take that for what you like I'm sure you're a great guy behind the mask. :)

murd0c
04-08-2014, 08:08 AM
Calm down Rocky

Phil@rise
04-08-2014, 08:27 AM
The owner may not be aware of the situation or may not even run their own FB page. It could fall under the responsibility of someone else within the company (perhaps the alleged owner's manager-daughter who was also involved?).

Just saying that not everything is easily dealt with.

Since when is ignorance an excuse?
I read all the posts up till here and it seems as tho this happened more than once.
I have an FB page for my shop. I dont update it but I do check on it periodically. I never set it up an employee did and that employee was charged with updating it and maintaining it but me as the business owner I still checked in on it. Thats the least I can do for my business.

white rocket
04-08-2014, 09:48 AM
Social Media is such a juggernaut nowadays. Public lynching behind a computer screen. Humans have such a mob mentality. Everyone loves to jump on the hate train in any situation, including this one. I'm almost afraid of it and don't partake in it business wise for the fear that one broken egg could spoil the batch. It's very difficult to recover from something like this. Not defending the current situation at all as it appears that the owner has not conducted himself in a responsible manner, but more expressing my thoughts towards the power that social media has. Even if it gets proven that the business owner was 100% legit, which won't happen, the damage has still been done.

Soundy
04-08-2014, 10:34 AM
Thing is, yes, they're only proven guilty about the 6% tax...

In fairness, with all the fuss of changing to HST and back, it's possible (though probably unlikely) that it was a simple programming error in the POS system, accidentally hitting 5 instead of 6 when entering the setup, and nobody caught it before. Again, unlikely... but then, if they've been intentionally overcharging on the tax for an extended period, it's weird that nobody would have caught that sooner, either.

tarobbt
04-08-2014, 11:54 AM
The owner never thought about setting up a camera or two...?

Shit like this are more common than you think with regards to mishandled money, employees stealing from tills, etc.

Not really racist!
04-08-2014, 12:10 PM
In fairness, with all the fuss of changing to HST and back, it's possible (though probably unlikely) that it was a simple programming error in the POS system, accidentally hitting 5 instead of 6 when entering t)he setup, and nobody caught it before. Again, unlikely... but then, if they've been intentionally overcharging on the tax for an extended period, it's weird that nobody would have caught that sooner, either.

Could be a possibility for sure.. but what looked weird to me is on the receipt it showed

Tax1: 0.XX

Every place I've been to shows GST (5%), or back then HST (12%), just something like that rearranged showing the % number.

It seems a little sketch to me... can anybody chime in on this?

Noir
04-08-2014, 12:29 PM
Social Media is such a juggernaut nowadays. Public lynching behind a computer screen. Humans have such a mob mentality. Everyone loves to jump on the hate train in any situation, including this one. I'm almost afraid of it and don't partake in it business wise for the fear that one broken egg could spoil the batch. It's very difficult to recover from something like this. Not defending the current situation at all as it appears that the owner has not conducted himself in a responsible manner, but more expressing my thoughts towards the power that social media has. Even if it gets proven that the business owner was 100% legit, which won't happen, the damage has still been done.

Social media or any other forms of internet presence is almost a necessity for any retail related businesses in today's age. It's almost as if a business doesn't have any internet presence, they practically almost don't exist. Sure, a business according to your logic could avoid the pitfalls of social media and the like by avoiding them completely, but good luck competing against your competitors who are more commercially visible than you.


People are forgetting that the internet is just a powerful tool, that's all; primarily because of its globalized community moreso than anonymity. It can/and has elevated even the smallest mom and pop operations if you legitimately provide good service or superior products. I myself personally depend on reviews a lot not only for restaurants but for any products i buy. A handful of bad reviews shouldn't sway viewers if the good reviews outweigh the bad

The reason why this phenomenon is different is because what once just started as a $30 cheat against 1 person became a documented multi %1 tax skim cheat against everybody. And that's why it affects more people than just the original guy that complained. Compound that with the way management and ownership is countering the situation by insisting that they free of error and are not resolving either issue, well, then i can't blame the multitude of displeasures currently being voiced by everyone.


So the lesson here is:
Don't fear the internet. Just don't scam people, period. The people that are putting you in business are the exact same people that will put you out otherwise.
Posted via RS Mobile

white rocket
04-08-2014, 12:46 PM
While I agree with what you are saying it still only takes one pissed off client to get the ball rolling. The loudest voice gets heard. Whether they are right or not sometimes gets lost in the quagmire. When someone has nothing to lose what stops them from defecating all over your business and leave you defending yourself when you shouldn't have to to begin with. The Internet makes this happen very quickly because of it's globalization. I do not discredit how this can work in a businesses favor though.

Perhaps my general faith in humanity is kind of pessimistic. LOL!

Soundy
04-08-2014, 01:12 PM
Could be a possibility for sure.. but what looked weird to me is on the receipt it showed

Tax1: 0.XX

Every place I've been to shows GST (5%), or back then HST (12%), just something like that rearranged showing the % number.

It seems a little sketch to me... can anybody chime in on this?

Not unusual, all depends on the POS system and how it's programmed. Most of them these days are computer-based and could be easily set up by a user to NOT display a percentage or tax name.

Some also probably come with "generic" settings to just read "Tax" since the name of the tax will be different depending on where it's installed, with the expectation that would be changed to "GST" or whatever is relevant once it's installed. This seems more likely here, in fact, as it would have the options to support multiple taxes (such as "Tax1" for GST, "Tax2" for PST, "Tax3" for Liquor Tax, etc.), and so the default would be showing if it had never been renamed.

fliptuner
08-07-2014, 02:23 AM
Giardino - Central Lonsdale - North Vancouver | Urbanspoon (http://www.urbanspoon.com/r/14/1781260/restaurant/Vancouver/Central-Lonsdale/Giardino-North-Vancouver)

Soundy
08-07-2014, 06:19 AM
Congratulations, Internet Warriors, you've slain another dragon!

http://forums.accuweather.com/uploads/post-28288-1402138005.gif

murd0c
08-07-2014, 07:05 AM
Did it actually close down or is it just BS? I'm so going to call and find out

Qmx323
08-07-2014, 08:09 AM
Chances are just changed names with a sign that says "Under new Management"

604STIG
08-07-2014, 08:18 AM
Chances are just changed names with a sign that says "Under new Management"

Cause that was a lot cheaper than paying the guy his $30 back. LOL.
That's internet: 1, others: 0

meme405
08-07-2014, 09:09 AM
Lol the restaurant is actually closed. It has been for atleast a week.

I walked by the other day and laughed when I saw it was closed at like 11am on a saturday.

It will probably re-open with a new name, no idea if the owners will be the same or not.

6o4__boi
08-07-2014, 10:22 AM
Some people have no idea how to run a business lol
it was such a simple solution to this whole issue

but yeah, they probably rebranded, same shit different name.

320icar
08-07-2014, 10:43 AM
i forgot about this story. i really hope the person who was scammed was actually stolen from. if not, god damn that would be rough for the restaurant.

eitehr way, shows you the blind power of the internet.