[Recon604]

So today 6 of us went to jet ski. We thought they required a driver license to be allowed so one of my friends used my license to write and sign the waiver. So basically 2 were the same and was my name.

Unfortunately, one of my friends collided with the another, the one that wrote my name on his waiver, by accident. They got too close and coincidentally turned into each other. They took away all of our $500 deposits, 6 of each. Total of $3000. Which is NOT the cost of the repair. Front plastic rubber piece fell off, the other had a rip on the bottom, but no hole. A brand new Yamaha VX110 is about $3500. It is fun but accidents do happen. We thought it was just them two going to be charged initially until the two guys swore at us saying "We're fckin taking all your money". Girls at the counter was rude and told us it was in waiver and sue them if we'd like "See you in the court".

What could I do?

[Presto]

That's quite a situation. So, you and your friends rented 6 jetskis, and 2 of them got damaged. However, they kept everyone's deposit. If that's right, then that seems shady as fuck. Were the deposits on credit card? I'd see if it's possible to reverse those charges.

[Hondaracer]

Exact same thing happened to me and some friends in Vernon

They obviously want to make sure 100% that the deposits will cover the damages in question. Once they determine the value they will obviously refund the extra deposits taken

Always seems shady and a shitty deal for the people involved but in the end you're the ones who fucked up the machines.

[murd0c]

speak to a manager or owner, they can't take everyones money since each contract was for the jet ski you were riding. If they won't do anything contact the credit card company and have the charges reversed

[stewie]

speak to a manager or owner, they can't take everyones money since each contract was for the jet ski you were riding. If they won't do anything contact the credit card company and have the charges reversed

was just gonna say that. there's 6 separate contracts...2 involved in a slight collision. how do the other 4 come into play???

well if worst comes to worst....internet was able to shut down a pizza store....perhaps this could be the next step up :p

[Recon604]

Yes the deposits was charged onto each one's credit card. They said that we went into a group and were all responsible for each other actions

[murd0c]

is there anything on the contract your signed saying that? if there is you are fucked but if there isn't they can not do that

[Recon604]

123

[stewie]

but what happens if the guy who was part of the accident signed the waiver under my name... lol they should have checked as well

could you say your credit card was stolen and thats not you, and they didnt check to see 2 piece of ID when accepting the credit card to match the name/photo?

[Alby]

seems shady as hell. if only 2 were in the collision, only 2 deposits would be kept until the damage is assessed and the difference refunded.

[Recon604]

123

[meme405]

Hmm thats quite unfortunate. I have rented from that location a handful of times, nothing but good experiences. Then again I listen to their rules, and we don't crash their equipment, so there was no reason to deal with anything...

Keeping all the deposits does seem pretty unfair to everyone else in the group.

[Recon604]

This is the waiver
https://www.mediafire.com/?amb3p5fnth8c04p

11. agree to pay Cultus Lake Marina and Rentals Ltd. for all Equipment lost or damages beyond repair at a sum equal to the actual
replacement cost, plus any associated expenses, to Cultus Lake Marina and Rentals Ltd.. which payment is due immediately upon the
conclusion ofthe rental period. and if any Equiprnent is damaged beyond repair. such Equipment becomes my property upon payment
to Cultus Lake Marina and Rentals Ltd. of the above rnentioned replacement cost. plus all associated expenses;

12. agree to pay as a pre-estimate ofliquidated damages and not as a penalty, the rental rate fbr a 5 hour rental for each day from the tirne the
Equipment is lost or damaged, until the time it is replaced or repaired and fit for rcntal by Cultus Lake Marina and Rentals Ltdl

[dangonay]

Yes the deposits was charged onto each one's credit card. They said that we went into a group and were all responsible for each other actions

That's the dumbest fucking thing I've ever heard. I highly doubt you could even word a legal document that places liability on another person WITHOUT their consent and signature.

Ask the CC company to reverse charges ASAP. If they can't reverse then go see a lawyer. Spend the $250 for a quick consultation and don't let these fuckers get away with it.

[ancient_510]

Spend the $250 for a quick consultation and don't let these fuckers get away with it.

You mean $25? CBA British Columbia - Lawyer Referral Service (http://cbabc.org/For-the-Public/Lawyer-Referral-Service)

[Mr.HappySilp]

Just coz you go as a group doesn't give them the right to take everyone's depoist. I would bring it up with your credit card company and explain the issue. Good idea to file with BBB as well. That's why I keep a Pre paid credit card with Cap One with only $200 max. Take all they want but they will only get $200 max lol.

[Vansterdam]

Sooo do you need a license to rent one of these? If you don't got one could u just use a friend's for two rentals? Asking because I plan to go here next week lol

[Recon604]

Just coz you go as a group doesn't give them the right to take everyone's depoist. I would bring it up with your credit card company and explain the issue. Good idea to file with BBB as well. That's why I keep a Pre paid credit card with Cap One with only $200 max. Take all they want but they will only get $200 max lol.

already filed a file and wrong bad reviews on yelp and google loool

[Recon604]

Sooo do you need a license to rent one of these? If you don't got one could u just use a friend's for two rentals? Asking because I plan to go here next week lol

no u dont lol

[BrRsn]

+1 to credit card company for chargeback -- that's fucking bullshit that they'd collect everybody's deposit

Half these rental companies operate outside of the law and basically do whatever the hell they feel like. So many times I've made a reservation for a boat rental or jet ski rental and they take my credit card info for the deposit to hold the res, but don't credit that amount on the final bill (happened to me twice before i started catching on and making sure they credited me). I'd try calling up local news agencies and tell them how some fun on the water turned into the rental company collecting a damage deposit from everyone in the party, even those uninvolved. Also mention the way they treated you, the language/attitude with which they addressed you.



Reviews from google:
"Very rude and poor service. Expected someone to tell us our time was up. Got charged for the mins we went over. Told us to sue them if we like"


Seems like "sue us if you like" is their go-to phrase.

[Recon604]

+1 to credit card company for chargeback -- that's fucking bullshit that they'd collect everybody's deposit

Half these rental companies operate outside of the law and basically do whatever the hell they feel like. So many times I've made a reservation for a boat rental or jet ski rental and they take my credit card info for the deposit to hold the res, but don't credit that amount on the final bill (happened to me twice before i started catching on and making sure they credited me). I'd try calling up local news agencies and tell them how some fun on the water turned into the rental company collecting a damage deposit from everyone in the party, even those uninvolved. Also mention the way they treated you, the language/attitude with which they addressed you.



Reviews from google:
"Very rude and poor service. Expected someone to tell us our time was up. Got charged for the mins we went over. Told us to sue them if we like"


Seems like "sue us if you like" is their go-to phrase.

tat review was from me... made it up before posting the real deal on rs. wasnt sure if I should go thru with it before LOOL

But they did say if we go overtime, we will get charged. I dont get it because they left us a watch in the compartment and I took it out to wear it. And the guy told me to take if off as I might walk off with it. "Its hard ordering watches from China, it takes forever."

How the fck do we check the time more consciously if its not on my wrist...

[vafanculo]

Lol then edit your post and take away the confession..

[AzNightmare]

RS e-beatdown crew. Let's get these guys and spread the word. We got your back, bro!!

"sue us if you like"

You should have left with a: http://static.comicvine.com/uploads/scale_super/7/71975/3568478-fuck-that-bitch-yao-pff.png

Sue you? I'm going to shut you down (like how a pizza store got shut down). lolol.

[Manic!]

A brand new Yamaha VX110 has a MSRP of $7,699.00 US not $3500.

Playing - Yamaha VX110 Deluxe - | Yamaha | Powered By BoatTest.com (http://www.boattest.com/Partners/Partner-Main.aspx?lp_id=403&Videoid=847&p=0&s=)

[EmperorIS]

fuck yeah lets ruin some businesses

[quasi]

The rental place figures it easier to screw you all over and make sure they have enough money to cover the damages then do what's right and keep $500 from the two in the collision and try and chase down those two people for the rest of damages if it's over. They know it's harder to get the money after the fact, ie: they'd rather have you chase them then them chase you.

It's super shady, like suggested get the credit card company to refund it and they can sue the two people who crashed if damages are over $1,000. If I was involved in the collision I would have told them to send me a bill for the difference but after this I'd do what they did and tell them to sue me.

[dangonay]

You mean $25? CBA British Columbia - Lawyer Referral Service (http://cbabc.org/For-the-Public/Lawyer-Referral-Service)
That's a great service, but my understanding is they pick a lawyer for you as they probably cycle through lawyers to spread these around. Since I have a lawyer I can't really use that service. And I think that's a one-time deal. Still a good idea, though.

already filed a file and wrong bad reviews on yelp and google loool
Screw writing reviews. You need to step things up. Try the charge back first then sue them. Just because you signed the waiver which says you give up your right to sue doesn't mean you can't sue.

I posted this before and it's relevant. My wife bought a health club membership years ago. Decided she didn't want it but they refused to refund. The contract she signed also said she gave up her right to sue and there were no refunds. Problem is that in BC you have 10 days to get a refund. That's the law. And you can't sign away rights in a waiver or contract that go against the law. So we won our case in court even though the contract my wife signed "supposedly" gave up those rights.

Don't pussy out like so many do when they get screwed. Go after these guys in court if the charge back doesn't work.

[meme405]

Sooo do you need a license to rent one of these? If you don't got one could u just use a friend's for two rentals? Asking because I plan to go here next week lol



no u dont lol

Any operators do have to be 18 though. Anyone under the age of 18 is not allowed to drive.

[Hondaracer]

All boat, sea doo, rental places operate like this seemingly, it's like quasi said

Put yourself in their shoes, Somone comes and does $1xxx damage to a machine, you take a $500 deposit from some guy who's got a $500 limit on a visa. The guy could easily walk away from the incident cancel the visa and save himself hundreds of dollars in the remaining costs.

Like I said in my first post, it's shady as fuck and terrible business practice but after me and some friends crashed two sea doos into each other you can clearly see why they act the way they do

Hell, in our case the stoner who was manning the rental booth at the time didn't even take two of our deposits, he was in such a rush to get us out he blew through the waiver, took 2 of 4 deposits and sent us out saying "lol not like you'll break them all"

Lol...either way when you rent somthing and fuck it up there's absolutely no insurance so might as well man up and pay for your mistakes not try to find all these loop holes
Etc in an attempt to not pay or whatever (not saying that's what happening but thays always the first thing that comes to a lot of peoples minds)

[multicartual]

If you rent anything these days you have to be ready to get fucked over, pretty much!

[Gucci Mane]

your first mistake was going to cultas lake... not sure how anyone could enjoy jetski's on that tiny fucking lake.

[dangonay]

All boat, sea doo, rental places operate like this seemingly, it's like quasi said

Put yourself in their shoes, Somone comes and does $1xxx damage to a machine, you take a $500 deposit from some guy who's got a $500 limit on a visa. The guy could easily walk away from the incident cancel the visa and save himself hundreds of dollars in the remaining costs.

Like I said in my first post, it's shady as fuck and terrible business practice but after me and some friends crashed two sea doos into each other you can clearly see why they act the way they do

Hell, in our case the stoner who was manning the rental booth at the time didn't even take two of our deposits, he was in such a rush to get us out he blew through the waiver, took 2 of 4 deposits and sent us out saying "lol not like you'll break them all"

Lol...either way when you rent somthing and fuck it up there's absolutely no insurance so might as well man up and pay for your mistakes not try to find all these loop holes
Etc in an attempt to not pay or whatever (not saying that's what happening but thays always the first thing that comes to a lot of peoples minds)

If these guys are always losing out (more people damaging equipment than what they make on rental fees and damage deposits) then maybe they should learn how to run a fucking business.

You don't screw people over illegally because you're too stupid to take all possible scenarios (expenses, accidents, other problems) that might arise in the operation of your business.

These guys signed individual waivers, not a group waiver where all their names are on a single contract. This will never stand up in court.


To the OP: Did you know in many cases where a business refuses to refund you money they have to pay you TRIPLE damages? Yes, triple. This is why you need to see a lawyer. At the very least 4 of you will get back $500 each plus a court costs/filing fees. At best they'll get $1,500 each plus court costs. I don't know enough about this situation, but in the case of health clubs refusing to refund memberships it's triple (found this out with my wife's case).

This is why you need to see a lawyer. Stop wasting time posting bad reviews and do something to get your money back and teach these assholes a lesson.

[604STIG]

Now taking applications for the "RS Shutdown Crew":fuckyea:
RS Beatdown Crew members need not apply, your membership is in good standing for both crews.

[Manic!]

Any pics of the damage?

[Pooface55]

If you rent anything these days you have to be ready to get fucked over, pretty much!

Not necessarily, just depends as long as its a decent business. Rented a scooter and crashed it (being stupid). Max deductible was $500 so I was fully expecting to be charged that. But got a call a week later with the damage report and was only charged $300.

Good luck OP. That business sounds shady as fuck

[Hondaracer]

i've rented boats, sea doos, and snow mobiles in the last 4-5 years and not one company had anything close to an insurance policy. Every single one has had a huge warning waiver sheet saying specifically you are on the hook for any damages that occur

with that said, we've dealt with some awesome companies who never touched other peoples deposits and were 100% in communication with the parties from start to finish [two seperate claims on snowmobiles over $1000)

the reason the shady ones operate like this are because i mentioned before, no one can rely on someone coming back and paying the balance, and B) because 99% of the people are not going to do what Dangonay said to do and get a lawyer, for the most part it's easier to just pay than take legal action.

i'm sure a place like this deals with all sorts of degenerates etc. being on Cultas and all, so operating like this shouldnt come as a surprise

[Recon604]

Any operators do have to be 18 though. Anyone under the age of 18 is not allowed to drive.

oh well they let my friend ride anyways lool. I dont know how to sue people lool, and is it even worth it since it may cost a lot more than $3000...

[Ludepower]

You should reason with them first before you go kamikaze...
Be calm and work a deal out on the repair bill. They'll refund the difference.

[Hondaracer]

Yea I don't think any damage should be 3k..make sure you get them to give you all invoices on repairs etc at the very least

The sea-doo we damaged, allbeit an older model had it's fibreglass hull completely cracked/shifted over itself on one side where you put your foot. That repair only cost $650 if I remember correctly

[1990TSI]

rs shutdown crew.

we all go with pre paid cards. fake cory trevor I.Ds to match and bring them back missing engines.

if that doesn't shut them down, do it again the next weekend.

[GLOW]

If you rent anything these days you have to be ready to get fucked over, pretty much!

what if it's a loft in gastown :troll:

[Mr.HappySilp]

oh well they let my friend ride anyways lool. I dont know how to sue people lool, and is it even worth it since it may cost a lot more than $3000...

File with your CC they will always be on your side and since the waiver isn't sign as a group so only the ones that damage the equipment should get charge. Also it doesn't cost $3k to sue. Just go to a lawyer office and ask them them write a letter to the said company in question demanding the refund or you will take them to court. A letter cost maybe $100 to $200 or even less if you know someone as a lawyer. 90% of the time when companies receive a lawyer and they know they are in the wrong will basically back off. Basically they have no grounds to keep the money from other people even though you guys went as a group (since the waiver isn't a group waiver).

[dangonay]

File with your CC they will always be on your side and since the waiver isn't sign as a group so only the ones that damage the equipment should get charge. Also it doesn't cost $3k to sue. Just go to a lawyer office and ask them them write a letter to the said company in question demanding the refund or you will take them to court. A letter cost maybe $100 to $200 or even less if you know someone as a lawyer. 90% of the time when companies receive a lawyer and they know they are in the wrong will basically back off. Basically they have no grounds to keep the money from other people even though you guys went as a group (since the waiver isn't a group waiver).

Send 4 letters, one for each person. Make sure they are sent registered or get them delivered (like serving papers). All the letter needs to state is they have 10 business days from the receipt of the letter to refund in full or you will file a case in small claims court.

If you don't hear back then each of the 4 needs to take a copy of the letter and proof it was delivered to the courthouse to file a lawsuit. This will cost you $100 each. You don't need a lawyer for the letter or to file. You just need to very briefly state why you're suing. The court won't allow you to file unless you can prove you gave them a chance to pay (sending the letter) and they didn't within 10 days.

Honestly, you don't really need a lawyer as you'll each get back your $500 plus the $100 court filing fee. The reason you need to see a lawyer is to see if this type of case would allow you to get triple damages or any other "bonuses".


As I said, make these fuckers pay. Don't bend over and take it in the ass like so many on RS have done when they complained about something that happened o them, got excellent advice, and then never followed through.

[gars]

Just playing Devil's Advocate here. If you were to take them to small claims court - they could very easily say that the extra money is to cover lost revenue from having to fix the units. at $80 an hour, let's say 5 hours a day, and being out of commission for 3 days (while being "repaired") is $1200 each.

Not saying that what they did was right, just saying that going to court might not get the result you're looking for.

[dangonay]

Just playing Devil's Advocate here. If you were to take them to small claims court - they could very easily say that the extra money is to cover lost revenue from having to fix the units. at $80 an hour, let's say 5 hours a day, and being out of commission for 3 days (while being "repaired") is $1200 each.

Not saying that what they did was right, just saying that going to court might not get the result you're looking for.

The judge will demand proof they were out of commission. As in work orders from a shop. And all they can do is go after the 2 guys who had a collision, not the 4 who had fuck all to do with it.

And once the judge sees how they run their business (trying to screw 4 guys who legally have no obligation to pay), anything they say is going to be suspect.


Edited: Do you think they even bothered to get it fixed, or have they been renting them out all this time after a quick fix? If they decide to get them fixed AFTER they get notified they're being sued, how is that going to look to the judge?

[Presto]

Don't be a lazy-ass pussy, and fail us, OP!

[KO7]

rs shutdown crew.

we all go with pre paid cards. fake cory trevor I.Ds to match and bring them back missing engines.

if that doesn't shut them down, do it again the next weekend.

"Let me ask you a question, Ted.
Do you see anything wrong here?"

http://www.imfdb.org/images/thumb/6/68/Tfatf-sw3.jpg/800px-Tfatf-sw3.jpg

[meme405]

Just playing Devil's Advocate here. If you were to take them to small claims court - they could very easily say that the extra money is to cover lost revenue from having to fix the units. at $80 an hour, let's say 5 hours a day, and being out of commission for 3 days (while being "repaired") is $1200 each.

Not saying that what they did was right, just saying that going to court might not get the result you're looking for.

Unless I am miss understanding what you mean, I think you are wrong.

What everyone has stated and I agree with them, is that each of the rentals is a separate contract with that individual and the rental place. Just because 2 people came with each other it doesn't mean that they are responsible for the other persons actions.

For example I was in mexico not long ago, and we rented ATV's if one of my buddies wrecked the ATV (which is entirely possible since my friends are goons), I would have been livid if the rental place withheld my damage deposit. My friend and I are completely different people, and I have no responsibility to foot the cost of him wrecking the rental places machine.

[Mancini]

Separate contracts. They may as well try to withhold deposits from everyone who rented that day. Absurd.

[dangonay]

Just playing Devil's Advocate here. If you were to take them to small claims court - they could very easily say that the extra money is to cover lost revenue from having to fix the units. at $80 an hour, let's say 5 hours a day, and being out of commission for 3 days (while being "repaired") is $1200 each.

Not saying that what they did was right, just saying that going to court might not get the result you're looking for.

To further expand on this, what happens when you rent a car? They walk around the vehicle and check for damage before AND after the rental so you can compare. And the serial number of the car is on the contract.

Did this place do something so thorough? Is the serial number of the jet ski on each persons contract? Does it match with the one they were riding? Or did they all head down to the dock and grab the first ones in line that were ready to go (like at a go-kart track)?

I'm betting it's the latter, which means if the damage wasn't documented fully before/after, then they'll never be able to collect anything in court. The two guys who actually did collide might even be able to get their deposits back if the rental place didn't keep proper records. How would you know if the jet ski had a previous collision and some of the damage was from that collision?

[meme405]

Separate contracts. They may as well try to withhold deposits from everyone who rented that day. Absurd.

LOL!

Could you imagine?

You walk back to the rental place after you had a blast on the jet ski, and they tell you "Sorry but some guy this morning crashed into a dock, so we are keeping everyone's damage deposits to pay for that machine".

[Recon604]

my friend couldnt dispute the charge since he entered his pin. I did too but rbc said they will dispute the claim. Dont get why td couldnt

[Recon604]

pretty sure they are going to just some bondo on the fiberglass to repair the gash. the front rubber bumper they can just buy another one.

[Recon604]

Any pics of the damage?

unfortunately i dont =S

[dangonay]

my friend couldnt dispute the charge since he entered his pin. I did too but rbc said they will dispute the claim. Dont get why td couldnt

That doesn't sound right. There are many reasons you can dispute a charge. One is outright fraud (someone using a duplicate card). In this case having the PIN suggests it wasn't fraud since someone capturing your card # wouldn't have the PIN. Another way to dispute the charge is when you legitimately give your CC info to a store, and they go ahead and charge additional items/fees that you didn't agree to. This is how your friend should have explained it to TD. I've disputed items with TD before and never had an issue. Perhaps your friend isn't properly explaining what actually happened.

The 4 guys who didn't get their deposits back should have no trouble disputing. The 2 who collided will have a hard time.

[Recon604]

Their response to my BBB claim.


1. Instruct BBB to remove your slanderous message about my business from their website.
2. Formally apologize for destroying 2 of my Jetskis in the peak of my Summer 2014 season.
OR
3. Hire a Lawyer, because once again "we're fuckin gona take all your money."
*When you disrespect my equipment, don't follow the rules, excessively damage my equipment, and then turn around and bad mouth Defamation of Character of my Business....... Hope you have a good Lawyer, because you cost my Company roughly $15,000 and I'm coming after you in Court for ALL of it! Your choice!

[Recon604]

They're asking quite a lot. I didn't make false claims. It's legit. We are the customers and we have the right to let everyone know how you run your business. How would your customers know if they would be doing excessive damage?

But to be honest, I don't even want to get in court because I nvr been in one and wouldn't it require a lot of time tho money?

[BrRsn]

Looks like they wanna charge you for loss of use of the jet skis ... sounds like they're just trying to use scare tactics. I don't know how good of a lawyer your family has, but if I had money to waste I'd get the best lawyer I could find just to fuck with these assholes



If you remove your BBB review + Apologize for destroying 2 jetskiis are you going to be reimbursed the other damage deposits?

[stewie]

Their response to my BBB claim.


1. Instruct BBB to remove your slanderous message about my business from their website.
2. Formally apologize for destroying 2 of my Jetskis in the peak of my Summer 2014 season.
OR
3. Hire a Lawyer, because once again "we're fuckin gona take all your money."
*When you disrespect my equipment, don't follow the rules, excessively damage my equipment, and then turn around and bad mouth Defamation of Character of my Business....... Hope you have a good Lawyer, because you cost my Company roughly $15,000 and I'm coming after you in Court for ALL of it! Your choice!


option 4 - remove your slanderous message, get EVERYONE you know to give extremely bad reviews. it's next to impossible for them to know if someone actually visited and walked away due to horrible service, heard about your review, and decided to chime in and share their experience.

ps - if hes going to use quotations for "we're fuckin gona take all your money.", he can at least get the exact wording right thats posted on yelp..."We're fckin taking all your money"

[Recon604]

I know he's trying to scare us off. I'm leaving my reviews on there as they are 100% legitimate. My resolution to the dispute is reimburse the others deposits as their waiver doesn't specify anything about being liable for others damage. That's all he said in reply to the BBB, wants us to apologize and remove the review or set it in court ... I costed his company $15000 LOL, he stole my deposit. Maybe my reviews may have prevented other customers from coming but to accuse that it's my fault... Guy doesn't know how to run a business. We were all cooperative when the accident happened and asking if things were okay. They just treated us as scums and wanted to discipline all of us.

[dangonay]

Fuck this POS. Don't pussy out and let it slide - send your 4 demand letters and get a court date for all 4 buddies.

There's no way he's going to be able to claim a loss of $15,000. He'd have to keep extremely detailed records of every single customer he had to show how many bookings he averages a day, how much money he makes a day, how many days he was out the machines that were "damaged", prove they were not being used by showing they were in a repair shop getting worked on, prove that every single other machine was FULLY BOOKED for the ENTIRE DAY and that he could have booked the missing machines because demand was high enough.

Further, he's going to have to break this down by day of the week (weekday vs weekend) and weather (will he claim that he was fully booked on rainy days vs sunny days?).

Like I said before, I don't think he even keeps track of which renters used which machines (like go kart tracks, you grab the first available one and go). If he can't provide that kind of detail there's no way he's going to be able to claim losses.

[SoNaRWaVe]

At this point I don't know if you have done this yet or not, but go consult a lawyer. Even if its a nominal fee, pay it and know what your options are.

They would have to provide evidence that they have indeed lost revenue due to the skis being out of service (how much does it cost to rent 2 skis, and how many hours would they have to rent out to lose 15k). I somewhat doubt they are fully booked to the tits. And who wouldn't have any extra skis for back up just in case something like this happens?

EDIT: ^ ninja'd

[Mr.HappySilp]

I know he's trying to scare us off. I'm leaving my reviews on there as they are 100% legitimate. My resolution to the dispute is reimburse the others deposits as their waiver doesn't specify anything about being liable for others damage. That's all he said in reply to the BBB, wants us to apologize and remove the review or set it in court ... I costed his company $15000 LOL, he stole my deposit. Maybe my reviews may have prevented other customers from coming but to accuse that it's my fault... Guy doesn't know how to run a business. We were all cooperative when the accident happened and asking if things were okay. They just treated us as scums and wanted to discipline all of us.

Send them the lawyer letters. And also let your CC company you file send in your lawyer letters and if they don't respone take them to court. I would suspect that is more than enough for the CC compnay to at least reverse the charge for the time being.

Also what they said was totally thearthing I would even tell the lawyer who is wirting the letter for you about this. Maybe what they said isn't 100% legeal?

[quasi]

It isn't Libel if it's true, I would tell him to fuck his hat.

[Recon604]

Fuck this POS. Don't pussy out and let it slide - send your 4 demand letters and get a court date for all 4 buddies.

There's no way he's going to be able to claim a loss of $15,000. He'd have to keep extremely detailed records of every single customer he had to show how many bookings he averages a day, how much money he makes a day, how many days he was out the machines that were "damaged", prove they were not being used by showing they were in a repair shop getting worked on, prove that every single other machine was FULLY BOOKED for the ENTIRE DAY and that he could have booked the missing machines because demand was high enough.

Further, he's going to have to break this down by day of the week (weekday vs weekend) and weather (will he claim that he was fully booked on rainy days vs sunny days?).

Like I said before, I don't think he even keeps track of which renters used which machines (like go kart tracks, you grab the first available one and go). If he can't provide that kind of detail there's no way he's going to be able to claim losses.

123

[Gumby]

They did record who went on which machine but my friend who thought he needed a driver license wrote my name. So technically they have two of the same name on two skiies :lol:
I'd like to see them explain in court how one person can use two jet-skiis at the same time. :lol

[dangonay]

I'd like to see them explain in court how one person can use two jet-skiis at the same time. :lol

Bingo. It also shows they don't pay attention. How can a judge trust their record keeping when they made such an obvious mistake?

[Recon604]

I didnt take a picture of the skiies tho.. anyone can recommend me a lawyer

[JaPoola]

I'd like to see them explain in court how one person can use two jet-skiis at the same time. :lol

What if I wanted to rent a jet ski for myself and one for my friend? It's totally plausible and putting my name on both applications would technically make me responsible for both jet skis.

[dangonay]

What if I wanted to rent a jet ski for myself and one for my friend? It's totally plausible and putting my name on both applications would technically make me responsible for both jet skis.

Then there should have been a $1,000 deposit charged to one person instead of $500 to two separate people.

[JaPoola]

Then there should have been a $1,000 deposit charged to one person instead of $500 to two separate people.

When me and 3 friends rented jet skis in Penticton they raised the deposits to 1000$ per person. Also told us that if we damage the jet skis we would all be responsible for the damage. They also told us to stay far away from each to prevent accidents from happening. They hold everyone responsible because you are going out there as a group and that increases the chances of crashes. Basically they are trying to deter you from doing dumb shit that will result in damaging the equipment. Obviously this didn't deter the OPs friends, and now they all gotta pay the price. Be grateful if the deposit was only 500$.

[godwin]

Maybe the rental company reads this thread? :fullofwin:

http://i.imgur.com/rIY3EBx.png

[quasi]

When me and 3 friends rented jet skis in Penticton they raised the deposits to 1000$ per person. Also told us that if we damage the jet skis we would all be responsible for the damage. They also told us to stay far away from each to prevent accidents from happening. They hold everyone responsible because you are going out there as a group and that increases the chances of crashes. Basically they are trying to deter you from doing dumb shit that will result in damaging the equipment. Obviously this didn't deter the OPs friends, and now they all gotta pay the price. Be grateful if the deposit was only 500$.

If you're in a wedding party and you and all the groomsmen rent tuxes together for the same wedding and lets say one of the guys decides to cut the sleeves off his tux and turn his pants into shorts. Should everybody in the wedding party be liable for the damaged tux or just the dumbass that damaged it?

If you agreed to that you're a moron, they can't hold you liable for damages you had nothing to do with. The person who owns this rental business can hold the people who damaged the jet ski's responsible for all the damages he cannot however do the same to other people who had nothing to do with it. The courts will agree, if the OP sues he will win lawyer or not. Rental companies can use whatever language they want verbally or written, doesn't mean it will hold up in a court of law.

If I was the OP I would have already filed my claim for damages.

[godwin]

Use board sponsor (http://www.mccombwitten.com/)? Tell them Revscene sent you.

It is not that hard.. heck they call themselves the victory lawyers and it was an accident right?

I didnt take a picture of the skiies tho.. anyone can recommend me a lawyer

[JaPoola]

If you're in a wedding party and you and all the groomsmen rent tuxes together for the same wedding and lets say one of the guys decides to cut the sleeves off his tux and turn his pants into shorts. Should everybody in the wedding party be liable for the damaged tux or just the dumbass that damaged it?

If you agreed to that you're a moron, they can't hold you liable for damages you had nothing to do with. The person who owns this rental business can hold the people who damaged the jet ski's responsible for all the damages he cannot however do the same to other people who had nothing to do with it. The courts will agree, if the OP sues he will win lawyer or not. Rental companies can use whatever language they want verbally or written, doesn't mean it will hold up in a court of law.

If I was the OP I would have already filed my claim for damages.

"If you agreed to that". Exactly, if before you rented the tuxedos they told you that if one gets damaged you all have to pay, and you agreed to those terms, you can't complain later when shit happens and you have to pay up.

If you don't agree to the terms of the rental then don't rent.

[dangonay]

"If you agreed to that". Exactly, if before you rented the tuxedos they told you that if one gets damaged you all have to pay, and you agreed to those terms, you can't complain later when shit happens and you have to pay up.

If you don't agree to the terms of the rental then don't rent.

You haven't been following this, have you?

All 6 people signed 6 individual waivers and paid 6 individual deposits. Nowhere in the contract does it say anyone other than the person who signed has to pay. And they can't legally add a bunch of conditions VERBALLY that are outside of what's WRITTEN in the contract and expect them to be binding.

[PiuYi]

Maybe the rental company reads this thread? :fullofwin:

http://i.imgur.com/rIY3EBx.png

change thread title to "SCAM: Beach Buoy Rentals Cultus Lake" so people notice it more on google?

[quasi]

"If you agreed to that". Exactly, if before you rented the tuxedos they told you that if one gets damaged you all have to pay, and you agreed to those terms, you can't complain later when shit happens and you have to pay up.

If you don't agree to the terms of the rental then don't rent.

^

It's already been said but that was never the agreement. How about you rent that same tux and you return it in good shape and they decide that the rental agreement is out the window you've now bought the tux. You don't like it? To bad already charged your credit card, sue me.

You need to read the original few posts, the guys who run this jet ski shop aren't on the up and up they are straight thieves.

[Hondaracer]

how about just pay for the fucking damage, pay back the guys who had their deposit taken, and move on as a lesson learned? leave the reviews, tell people, etc.

Sorry but i gotta lol @ dangonay "all 4 get court dates" yea, cause 4 different people gonna show up for separate court dates over $500 when people these days can barely commit to having lunch together, not happening.

[Ludepower]

OP, judging from your initial post. Seems like you were dead set on not owning up or unaware how much damage you've caused to this company. And now you're trying to weasel your way out on technicality.

They have $3000 of you and your friends in deposit. You damaged 2 jet skis which cost brand new $8000 each (not the $3500 you failed to google price).
If these jets skis arent written off. The repair bill for 2 machines would be close to your $3000 deposit if not more. Have you even reached out to find a comprise? Or you gung-ho on ruining a business and making this a messy legal situation?

I just wanna know what you're trying to accomplish here and what if any monies you are seeking.
In the mean time. Tell the 2 idiots who collided into each to to grow up and reimburse their friends deposit.

[SoNaRWaVe]

Why should the company be entitled to the $3k? Unless in the contract it specifically says that if you go out as a group, and if one or more machine gets damaged, then the WHOLE groups deposit is kept. Not saying it doesn't exist, but I have never seen it before.

What the OP needs to do is go read back his own contract again. Line by line. If none of that clause is in there, everybody gets their deposit back minus the 2 people who got their ski's damaged.

As mentioned before, if you go rent tuxs as a group (say one groom and 4 grooms men), each person is responsible for their own tux. If one person damages that tux, that said person is responsible for that tux and they get charged for it (whether it be in a damage deposit form or the repair bill). Not the groom, and not the other grooms men.

From personal experience, me and some buddies rented scooters. We were responsible for our own scooters. One of our friends bailed on the scooter. That friends deductible was kept. Not the whole groups.

The damage deposit/deductible should and would have been stated on the waiver they signed. That is what the company can legally keep, nothing less, and nothing more.

If the ski's are worth that much, maybe the company should have upped the damage deposit/deductible to prevent people from dicking around and damaging the equipment.

[Manic!]

But whose credit card do they charge the one that was on file for the machine or the credit card of the one riding it?

[dangonay]

how about just pay for the fucking damage, pay back the guys who had their deposit taken, and move on as a lesson learned? leave the reviews, tell people, etc.

Sorry but i gotta lol @ dangonay "all 4 get court dates" yea, cause 4 different people gonna show up for separate court dates over $500 when people these days can barely commit to having lunch together, not happening.

So be a pussy and let others walk all over you? Sorry, I don't let assholes get away with anything. Otherwise they just keep on fucking over the next person and so on.

And they won't need to go to 4 court dates. Once the first person wins it's very likely the company will pay the others back. And as I stated earlier, they might get $1,500 each if the judge trebles the damages (which is why someone needs to talk to a lawyer). Hell, after a call from a lawyer they might not even need to go to court.

[Great68]

I've been reading thorugh this thread, and it's hard for me to form an opinion without more information:

- On the full extent of the damage (I'm surprised OP never took any pictures)

- The rental company's side of the story on how the OP and his friends were actually handling the machines (were they being reckless/careless?),

- Seeing the rental contract details in full.

Until then, I think internet lynch mob needs to stay in its cage.

[vafanculo]

how about just pay for the fucking damage, pay back the guys who had their deposit taken, and move on as a lesson learned? leave the reviews, tell people, etc.

Sorry but i gotta lol @ dangonay "all 4 get court dates" yea, cause 4 different people gonna show up for separate court dates over $500 when people these days can barely commit to having lunch together, not happening.

Please don't listen to this. Normally I'm all for people admitting to their faults and owning up, but unless something is missing that the OP never told us, sounds like you're getting screwed

[Recon604]

so much stupid comments made by some ppl in this thread. Put yourself in my shoes. It wasnt like we were purposely trashing the skiis. Im pretty sure we all full throttle the jetskiis, why not? It was thrilling but yeah my friends got too close and couldnt avoid each other cuz skiis cant do sharp turns.

Shit happens but why should they be taking it from my pocket? Why should "I" be owing up to it when I didnt do shit? My friends already apologized, and understands they should be not be receiving their deposits.

end of the day, everyone have their opinions, oh well

[meme405]

This place should have insurance on the rentals (I assume) the deposit should be to cover the deductible.

Recon don't listen to the clowns saying your screwing the rental place. The rental place fucked up in their policies and are just tucking you over to try and recover as much money as possible.

[meme405]

how about just pay for the fucking damage, pay back the guys who had their deposit taken, and move on as a lesson learned? leave the reviews, tell people, etc.

Sorry but i gotta lol @ dangonay "all 4 get court dates" yea, cause 4 different people gonna show up for separate court dates over $500 when people these days can barely commit to having lunch together, not happening.

So you rent a car and get into accident. By your logic the correct course of action is to pay the rental place for a new car?

[AAnthony]

-----

[Recon604]

And those who think my buddies didnt return our deposits are stupid as fck. Ofc they did and I had already as mentioned before, it is how they ran their business and treated us. Rental places obviously would want take this situation as an advantage to get as much money as they can.

/thread

[meme405]

They basically paid your friends bill with your money, how else do you expect them to collect the money owed for damages? Ever hear of the phrase "you can't get blood from a stone"? It's much easier for your friends to pay you back than it is for the rental company to go after your friends. In the end your friends fucked them over by crashing their jet skis, I don't know why people are rooting for your group to get off scot-free. $3,000 may be a bit overkill but the rental company definitely deserves some form of compensation.

Also, way to sound like a fob in the Yelp review you posted. It's pretty brutal you're going to such an extent to fuck over their business considering your group crashed 2 jet skis. You stated the jet-skis are $3,500 new, which in itself is defamation because no jet skis are $3,500 new. You make it sound like they rent out ghetto jet skis when in reality they're $8,000+.

They aren't entitled to go about getting the money from the group In that manner. Legally the rental place should be going after two individuals who actually crashed in order to recover their losses.

Taking the money from the others in the group was no doubt easier but completely unfair to the people who didn't crash.

How would you like it if you rented a boat from this place and while you were out on the boat they decided to keep your deposit because two guys on jet skis crashed?

[AAnthony]

-----

[SoNaRWaVe]

They basically paid your friends bill with your money, how else do you expect them to collect the money owed for damages? Ever hear of the phrase "you can't get blood from a stone"? It's much easier for your friends to pay you back than it is for the rental company to go after your friends. In the end your friends fucked them over by crashing their jet skis, I don't know why people are rooting for your group to get off scot-free. $3,000 may be a bit overkill but the rental company definitely deserves some form of compensation.

Also, way to sound like a fob in the Yelp review you posted. It's pretty brutal you're going to such an extent to fuck over their business considering your group crashed 2 jet skis. You stated the jet-skis are $3,500 new, which in itself is defamation because no jet skis are $3,500 new. You make it sound like they rent out ghetto jet skis when in reality they're $8,000+.

:troll:

either that is true sarcasm or that is the dumbest fucking logic ever. as mentioned above, if you crash a rental car, do they charge you the full cost of replacing the car and then you recover the costs by asking your passengers for money back?



They didn't charge some random guy who rented a boat, because they can't. The two have nothing in common other than they were on the same lake at the same time. They charged members of a group that were going "full throttle" and responsible for crashing 2 jet skis..



OP is just mad that they were rude and made them feel bad for crashing .... I'd be pissed off too if you crashed my jet skis


:troll:

they charge the 2 people that is one file for renting out those 2 skis. hence the importance of their paper work. once again, all they can do is legally take whatever the damage deposit/deductible was stated on the waiver/contract. they can't charge the whole group. each ski has its own waiver form.

whatever the group decides to do (be stupid or not, accidents, etc.) is up to the group. thats why the waiver is in place to put the responsibility of damages on the person renting out the ski. not the whole group.

But whose credit card do they charge the one that was on file for the machine or the credit card of the one riding it?

it depends on how they operate i would think. when i rented scooters, they took our drivers license and credit card info for each scooter. 6 different scooters, 6 different waivers/contracts. 6 different drivers license and credit. but it should be primarily charged to the person riding the machine. it is usually their credit card thats on file with that particular ski.

[quasi]

They didn't charge some random guy who rented a boat, because they can't. The two have nothing in common other than they were on the same lake at the same time. They charged members of a group that were going "full throttle" and responsible for crashing 2 jet skis..



OP is just mad that they were rude and made them feel bad for crashing .... I'd be pissed off too if you crashed my jet skis


:troll:

Two people out of the group crashed, they charged all six including the four that returned their ski's in good shape and had nothing to do with it. They all signed individual waivers, gave individual credit cards and got on their own jet skis. How on earth in anyone's mind can it be OK to charge the guys who had nothing to do with it the damage deposit?

The damages need to be paid but they need to be paid by the guys who did the damage. You can't be taking money from customers that had nothing to do with it other then the fact that they are friends with the guys who crashed. This is so ridiculous, I'm mind blown that anyone could think what the Jet Ski company did was OK. The two guys that damaged the Ski's should pay for all the damages but the problem now is the company is being so dick there is no way to tell what the damages really are. This situation was handled so badly that if there was ever a need to go in front of a judge this is on of those situations.

[Hondaracer]

This place should have insurance on the rentals (I assume) the deposit should be to cover the deductible.

Recon don't listen to the clowns saying your screwing the rental place. The rental place fucked up in their policies and are just tucking you over to try and recover as much money as possible.

I've rented from a bunch of different places as I've said earlier in this thread, ny one place has ever had any form of insurance

Why would they insure a bunch of people who rarely if ever have operated vehicles like this? This is nothing like renting a car.

[Manic!]

.....

[Hondaracer]

Lol and to even consider that you were "operating responsibly" when people are crashin into each other is ludacris.

No pictures of damage, no records of conversations that occurred at time of incident, accepting the situation at the time. Take it to court! Have fun with that.

[van_city23]

I've rented from a bunch of different places as I've said earlier in this thread, ny one place has ever had any form of insurance

Why would they insure a bunch of people who rarely if ever have operated vehicles like this? This is nothing like renting a car.

Good point. I don't think i've ever heard of the option to buy insurance when renting those but I think some properly run boat rental businesses do offer it. I think it's a more of a way to make extra revenue than actually for damage.

Either way, I think it's more about doing business the right way. Doesn't make sense to charge everyone when each had their own. Isn't it stupid on the part of the rental company to only charge a $500 deductible or whatever amount it is being less than what the skii thing is worth if in case of a crash, they have no other means of getting funds to fix it or replace it? I'm sure they must have some kind of damage insurance for their own "goods" with the 500 they paid enough to cover the deductible they have to pay their insurers. In that case, it seems like they are just trying to pocket extra cash from you guys thinking you'll bend over for them. If they don't have insurance or whatever on them, then they shouldn't get rewarded for being dumb business owners by letting them compensate by withholding money from people that weren't involved in the crash.

I don't get the debate, it's simply contract law. Each contract is with who ever signs it and you can't hold someone else responsible if they aren't legally a party to the contract. Sadly, they fucked you. Funny thing is, you can correct this, i'm sure any competent lawyer would love to take this file as it's easy money for them. But i bet the consultation fees and document fees will be almost as much as what the rental company owes you. I don't recall reading if you did a charge back with your credit card company, not sure how that works but maybe start there.

[Noir]

Seems a little sketch. If what you claim is 100% true, i don't know why not just you, but your friends are in small claims court right now for what it seems a pretty cut and dry case.

Honestly, even though you're technically in the right (if what you claim is true), it's hard to sympathize when obviously you and your group are clowning around on rentals. I've rented jet skis before. Other than a waiver, and instructions on how to operate the vehicles, they also give you safety rules and outlines such as perimiter limits and minimum safety distances between jet skis and other watercraft in the vicinity; not just for the protection of the rental equipment, but for the safety of you and others as well, before they let you go out and operate said jet skis. Obviously rules and guidelines your group chose to ignore.

Adding the fact that you fraudulently rented a jet ski for someone who wasn't eligible to rent one already speaks volumes that neither you also entered a contractual agreement in good faith anyways, so i find your expectations on others entering an agreement with you a little humorous.

[Lomac]

I've rented from a bunch of different places as I've said earlier in this thread, ny one place has ever had any form of insurance

Why would they insure a bunch of people who rarely if ever have operated vehicles like this? This is nothing like renting a car.

Insurance may not be offered to the people renting the gear; rather, the company may have insurance on their vehicles that covers everyone that rents it. It's like some trucking companies that own their own trucks. The insurance doesn't necessarily fall upon the current driver, rather the company itself insures the truck for it's employees. I know it's not entirely the same thing, but still. Plus I do know for a fact that there are boat companies out there that have insurance coverage for renters. The deposit fee is there to cover the deductible, should something happen. I've rented a couple speed boats up here in the Interior in the past and they showed me how their insurance works.

[Lomac]

Lol and to even consider that you were "operating responsibly" when people are crashin into each other is ludacris.

No pictures of damage, no records of conversations that occurred at time of incident, accepting the situation at the time. Take it to court! Have fun with that.

Just because Person A and Person B might have been acting irresponsibly doesn't mean that everyone else deserves to be taken advantage of. Ignoring the OP's tale (mainly because none of us know for a fact whether it's 100% correct or some information was left out), a company that keeps individual's deposits for simply being in the same group is not just poor business, but illegal. Those who weren't involved in the crash returned their gear undamaged. It doesn't matter in the slightest whether they were goofing around or not; the fact that they fulfilled their contractual obligations is enough to warrant the return of their money. A company can't refuse to return a deposit simply out of spite or because someone else in the group fucked up, especially if each person signed for their own sled.

[Hondaracer]

This is the waiver we sign when we rent sleds off a guy in kamloops:

http://i4.photobucket.com/albums/y136/sniperslayer/922157E2-2241-4062-8E28-3CDD5FEF7077_zpsqhygybat.jpg (http://s4.photobucket.com/user/sniperslayer/media/922157E2-2241-4062-8E28-3CDD5FEF7077_zpsqhygybat.jpg.html)

Almost every one I've rented uses similar wording, this is the only one I've got a copy of however.

This guy though is excellent, you damage a sled he will take your deposit, tell you within two days the total cost of damage + send an invoice

[Lomac]

lol Offtopic but how was the Crossfire?

And yeah, that's how it should be done, not the way that this place allegedly did.

[Hondaracer]

Crossfire is underpowered and I blew one of the plug wires about 50k from the cabin so can't say much to it lol..

To be clear like I said in the beggining I'm not saying that the company is in the right or that it's not illegal to pull off what they are trying to do. All I'm saying is in the end it's probably less of a hassle and way less time to just have the person who damaged the sea doos pay the amount once they've seen the invoice and square up with everyone who had the deposits taken.

As I said before I think almost all companies who rent stuff like this deal in a similar fashion as my and my friends experienced almost the exact same situation to the T in Vernon. Ideally this type of thing has to be dealt with immediately at the scene not a few weeks down the road. If everyone had stayed and said were calling the cops if the deposits are not refunded I'm sure it would have been resolved right there.

[Sunfighter]

If I was the two individuals involved in the crash I would do the following;

a) grow a spine (no disrespect intended)
b) go visit the business owner in PERSON (this is not comfortable but it's the adult thing to do)
c) demand that refunds be processed for the four individuals that were NOT involved in the crash - it's the least you can do if they are your friends. Don't drag them into a fucking legal battle that they are not responsible for regardless of whether the business owner is acting "shady" or not
d) in exchange for processing refunds for the four individuals that were not involved in the crash, ask the company for all invoices and bills associated with repairing the units that were damaged
e) live up to the contract you signed and pay for those damages

Case closed.

[corollagtSr5]

https://m.youtube.com/watch?v=D9lDpvT-_6E
This guy wrecked his rental

[Phozy]

Need Mike Ross to deal with this

:troll:

So whats the verdict?

[dangonay]

If I was the two individuals involved in the crash I would do the following;

a) grow a spine (no disrespect intended)
b) go visit the business owner in PERSON (this is not comfortable but it's the adult thing to do)
c) demand that refunds be processed for the four individuals that were NOT involved in the crash - it's the least you can do if they are your friends. Don't drag them into a fucking legal battle that they are not responsible for regardless of whether the business owner is acting "shady" or not
d) in exchange for processing refunds for the four individuals that were not involved in the crash, ask the company for all invoices and bills associated with repairing the units that were damaged
e) live up to the contract you signed and pay for those damages

Case closed.

a) Agree. Stop whining and do something to get it done.
b) Drive out to Cultus Lake to meet with someone who might not even be there to discuss it when you arrive? Better to simply phone the owner and get a feel for whether they want to settle or not.
c) Who's dragging friends into court? The friends didn't get screwed by the two riders that got crashed - they got screwed over by the rental company who kept their deposits illegally. They should be filing cases, not the two who crashed.
d) I still highly doubt the rental company has even got the machines repaired or has any invoices for such repairs.


I would still send out the demand letters. Then see if the owners bother to contact you to try and settle. If they do, then you know they're willing to make some type of deal. If they IGNORE the letters, or respond with additional threats, then they are not the type of people who were going to come to a reasonable settlement anyway.


What it all boils down to is this:

Assholes like these guys pull illegal shit all the time on customers. And 99% of the time the customers bend over, drop their pants and say "how far to you want to fuck me?" These guys know it, which is why they act the way they do. They know the chances of someone actually going through the trouble of small claims court are slim, so they aren't going to do shit until they realize you're not one of those people who will let this slide. And they're going to keep on doing the same shit to other customers because they've never had to suffer the consequences of screwing anyone over.

I've brought up the case of my wife with the spa, and NOTHING happened until we went to court. We tried talking to the owners several times (all very civil with no yelling, swearing or rude behavior on our part) and they wouldn't budge. We then sent the demand letter and still nothing. Even when we delivered the court notice and tried one last time to settle, they refused.


You're wasting your time if you think they'll settle (if the OP's posts about how they acted are true, then their character seems pretty clear). Send the letters and see if they respond. You're going to find out very quickly what type of people they are.

Either that or stop posting about it on RS and telling us what's been "happening" all the while doing nothing to try and solve the problem.

[bomiheko]

My friends shop screws over people all the time. They love the people who say just "man up and ignore the issue". They'll just keep doing it over and over again. Which is funny cause you'll think they'll be out of business using these tactics but they're not and actually making more nickel and diming people. They know people won't give a sht cause they're too scared or don't want to bother. There's this mentality that going to court is expensive but it's not when it's small claims court. It's Supreme Court cases that are usually $30k+

[van_city23]

There's this mentality that going to court is expensive but it's not when it's small claims court. It's Supreme Court cases that are usually $30k+

it's not going to court thats expensive, it's the lawyers fees that are expensive. Your initial consultation with the lawyer may be free but you'll definitely be charged for time and for the demand letter. Depending on the lawyer, it may end up costing you more than the $500 deposit you're going after. That's why people don't hire lawyers to go after someone. It takes time and money to do it and most people say "fuk it, it's only a couple hundred or whatever." In most cases, lawyers will charge you a fee to look into the matter and advise you that it's not worth it to use a lawyer and to just cut your losses and move on.

[meme405]

it's not going to court thats expensive, it's the lawyers fees that are expensive. Your initial consultation with the lawyer may be free but you'll definitely be charged for time and for the demand letter. Depending on the lawyer, it may end up costing you more than the $500 deposit you're going after. That's why people don't hire lawyers to go after someone. It takes time and money to do it and most people say "fuk it, it's only a couple hundred or whatever." In most cases, lawyers will charge you a fee to look into the matter and advise you that it's not worth it to use a lawyer and to just cut your losses and move on.

If you show up to small claims court with a lawyer, you will get laughed at.

Small claims court is the "Peoples court", its designed to be fair and provide an equal place for anyone who has been wronged for less that $25000 to recoupe their money.

It only costs about $100 to file, and if you win, that $100 is reimbursed.

This case doesn't have to cost OP hardly anything, and the fact that you believe that it is going to be expensive kinda shows you know very little about how our court system actually works for matters like these.

OP does not need to go see a lawyer, he has a clear cut case, go file in small claims court, you will be given a series of dates, for mediation and such, if something cannot be reached then it will go to a judge and they will make a ruling. No lawyers involved.

[R. Mutt]

If you show up to small claims court with a lawyer, you will get laughed at.

[...]
It only costs about $100 to file, and if you win, that $100 is reimbursed.

This case doesn't have to cost OP hardly anything, and the fact that you believe that it is going to be expensive kinda shows you know very little about how our court system actually works for matters like these.
.

:lol Thank you! Got to love when people are caught talking out their ass like they are experts.

[van_city23]

If you show up to small claims court with a lawyer, you will get laughed at.

Small claims court is the "Peoples court", its designed to be fair and provide an equal place for anyone who has been wronged for less that $25000 to recoupe their money.

It only costs about $100 to file, and if you win, that $100 is reimbursed.

This case doesn't have to cost OP hardly anything, and the fact that you believe that it is going to be expensive kinda shows you know very little about how our court system actually works for matters like these.

OP does not need to go see a lawyer, he has a clear cut case, go file in small claims court, you will be given a series of dates, for mediation and such, if something cannot be reached then it will go to a judge and they will make a ruling. No lawyers involved.

I didn't say he should show up to small claims court with a lawyer or retain one for small claims court, i was talking about the costs associated with going to a lawyer for the matter in general. Lawyer's costs are set for what they do. That has nothing to do with you filing in small claims. The average person sees lawyers costs as a barrier and small claims is an afterthought. They think to go to a lawyer or people tell him to go to a lawyer before trying to deal with it themselves in small claims. The court system is independent of lawyer dealings. I wasn't talk about the court system. The average lawyer has a consultation fee which could be X amount of dollars, he hears you out, and advises you to deal with it in small claims. Thats still an extra cost. And as people have been posting, to ask a lawyer to send a demand letter is also an extra cost independent of the court system. For some people, it may be worth it to take those lawyer fees and not have to waste their own time going to small claims.

I agree, OP doesn't need a lawyer, he probably doesn't need to do small claims either if they dealt with the situation appropriately but assuming what he's saying about the business is all true, he really has no choice but to file a claim.

[falcon]

Just playing Devil's Advocate here. If you were to take them to small claims court - they could very easily say that the extra money is to cover lost revenue from having to fix the units. at $80 an hour, let's say 5 hours a day, and being out of commission for 3 days (while being "repaired") is $1200 each.

Not saying that what they did was right, just saying that going to court might not get the result you're looking for.

I used to work at a seadoo dealership. Takes like an hour to fix a bit of gel coating. Rubber bumpers pop on and off really easily. If the hull was completely damaged or the impeller then I could understand that. But for a scratch that didn't go through the hull? Not likely. 1-2 hours tops plus drying time. Do it in the evening so you don't loose revenue since they can still be used with the dent/scratch.

[meme405]

I used to work at a seadoo dealership. Takes like an hour to fix a bit of gel coating. Rubber bumpers pop on and off really easily. If the hull was completely damaged or the impeller then I could understand that. But for a scratch that didn't go through the hull? Not likely. 1-2 hours tops plus drying time. Do it in the evening so you don't loose revenue since they can still be used with the dent/scratch.

The extent of the damage is irrelevant.

The problem here is that a number of the people were charged money for damage to equipment which had nothing to do with them.

These people deserve to have their deposits returned since they returned the machines in good condition.

The damage to the remaining two machines needs to be dealt with between the two people who returned damaged machines and the owners of the rental place.

This is a clear cut case for OP.

[Vale46Rossi]

Not going to take sides but I find that the main problem is not the operators, because as we all know it shit happens.

I don't see why everyone's deposit is taken rather than the 2 individual that crashed. It's un-right and shady as fuck.

I have nothing against the company recouping the cost and charging the 2 individuals that crashed. That's the companies and the 2 individuals problem not the other 3 operators.

If the 3 other individuals that got charged take them to small-claims court they would win because they are all bonded by a contract where they are individuals as the contract does not say that as a group they will collect their cost of damage from other individuals.

It's the companies problem to deal with the other 2 people and they can take legal actions. But by no means are they allowed to solve it some other way and let the group of friends figure among themselves. Also if they want to collect more money from the 2 individuals they cannot make a random price themselves, they need to get it assessed and they need to bill the 2 individuals directly. That is their cost of business and shit happens this is what they need to deal with. Not fucking pulling some numbers out of their asses and make a group of friends argue and turn on each other.

[Mr.HappySilp]

I bet the OP chicken out and didn't even send any lawyer letters to the rental company.

[dangonay]

I bet the OP chicken out and didn't even send any lawyer letters to the rental company.

And this is what pisses me off about these threads. Someone posts about something that happens to them. They get good advice from fellow members (often advising them to talk to a lawyer or file a case in small claims). Things get dragged out with more info, phone calls or e-mails and nothing gets resolved. Eventually the thread disappears and nothing ever gets solved.


Original asshole who did the scamming continues scamming because nobody ever sticks up for themselves.

[meme405]

And this is what pisses me off about these threads. Someone posts about something that happens to them. They get good advice from fellow members (often advising them to talk to a lawyer or file a case in small claims). Things get dragged out with more info, phone calls or e-mails and nothing gets resolved. Eventually the thread disappears and nothing ever gets solved.


Original asshole who did the scamming continues scamming because nobody ever sticks up for themselves.

See this is what I don't understand.

All of these idiots who dispute tickets, when they in fact were speeding, or did have illegal tint, or did run the red light or w/e the case may be.

Yet when they were actually wronged, they just let it slide.

:seriously:

[Noir]

And this is what pisses me off about these threads. Someone posts about something that happens to them. They get good advice from fellow members (often advising them to talk to a lawyer or file a case in small claims). Things get dragged out with more info, phone calls or e-mails and nothing gets resolved. Eventually the thread disappears and nothing ever gets solved.


Original asshole who did the scamming continues scamming because nobody ever sticks up for themselves.


See, this is why I'm a bit skeptical of the OP's story. We're not just talking about absorbing a loss of under $20 - $50. We're talking about $500. Per person

Taking into account the amount involved, and supposedly the story being rather cut-and-dry, something is just not adding up why the OP is satisfied just leaving a defamatory BBB review and a riling forum thread.

[TOPEC]

And this is what pisses me off about these threads. Someone posts about something that happens to them. They get good advice from fellow members (often advising them to talk to a lawyer or file a case in small claims). Things get dragged out with more info, phone calls or e-mails and nothing gets resolved. Eventually the thread disappears and nothing ever gets solved.


Original asshole who did the scamming continues scamming because nobody ever sticks up for themselves.

re: anthony... is-f... mike... how long has it been now? 2+ years? maybe more?

[StylinRed]

wow i missed this thread originally...so it's been 1.5 months what's happened?

1) they can't take all your deposits,
2) go to small claims the judge may even reward you more than $500 each because of the companys actions


you making a post on here and some internet review sites aren't "showing them" anything, they expect childish attempts like that and don't care
you want to show them hit em where it actually hurts

[meme405]

you making a post on here and some internet review sites aren't "showing them" anything, they expect childish attempts like that and don't care
you want to show them hit em where it actually hurts

Pretty sure Giardino's would beg to differ on that point.

But I agree with you that OP needs to do something more than moap around an internet forum...