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: Lordco customer service sucks!!


AmandaC
11-28-2014, 10:08 AM
This has been something that I needed get of my chest for a while now. I went to Lordco Richmond to pick up a part that I needed for my car and my usual go-to guy wasn't in, so I had to deal with someone else. What a mistake, the guy was a complete a**hole. It was as though I was an inconvenience to him, I must have interrupted whatever he was doing on his cell phone. I didn't get a " can I help you? ", instead I received a blunt " What do you want? ". I told him what I wanted and he looked on the computer or so it seemed. He proceeded to tell my that there was no listing for my car, and asked if I was sure if I had the right year. FFS.. I know what I drive, his attitude was as though my having a vagina was a handicap and I had no clue what I was needing, I've been twisting wrenches since I was 14! I told him that I had just bought one a week earlier, and he just looks at me, walks away and under his breath he says "for fuck sake " . He was lucky he walked away, I was so close to losing it on him. Anyways... for those who want to avoid the frustration of dealing with this guy, specifically women forum members, his name is Miguel.

fliptuner
11-28-2014, 10:52 AM
Why didn't you ask for a manager or ask what his problem is? Or if it bothered you enough, leave and spend your money elsewhere?

I don't even bother going into a parts store for vehicle specific items unless I call first and know the part is in stock.

E-SPEC
11-28-2014, 10:53 AM
You should have stayed in the kitchen where you belong. Thanks for posting though. :)

GLOW
11-28-2014, 11:08 AM
glad you got it off your chest.
http://37.media.tumblr.com/18901f25139347103d36e32deafdf22e/tumblr_n1zi5rWB2V1r7b6cio1_500.gif

E-SPEC
11-28-2014, 11:10 AM
I was only kidding btw.

Godzira
11-28-2014, 11:12 AM
http://i.imgur.com/hlVMa.jpg

duy-
11-28-2014, 11:21 AM
Miguel is my go to guy, awesome guy actually... maybe he was just having a really off day but seems kind of out of character. super knowledgeable, easy to deal with and most the time already knows what im talking about. as a matter of fact, richmond lordco is REALLY good, you can talk to pretty much any counter guy and they'll help you out.
Burnaby metrotown one is solid as well, ive been to a couple i wont name though where the counter guys have been a little more than frustrating to deal with

underscore
11-28-2014, 11:27 AM
Comes in here and OP's first post is some personal grievance. When the fuck did this become the dumping ground for peoples personal garbage?

320icar
11-28-2014, 11:28 AM
^^ not true. I've been dealing with Richmond lordco for 10 years. A few of them are good, a bunch of them have 0% training in customer care. The paint guy is amazing though.

It's usually a 65% chance I'll have a friendly encounter. I only go there due to a good discount with the account I have

E-SPEC
11-28-2014, 11:42 AM
Comes in here and OP's first post is some personal grievance. When the fuck did this become the dumping ground for peoples personal garbage?

That was the pure reason I gave her my response. Why you make an RS account just to complain about something? Is it just me?

multicartual
11-28-2014, 11:47 AM
1st post to complain about someone...

Could be real story about a bad experience or just someone trying to ruin someone's rep online!

123654123
11-28-2014, 11:48 AM
sign ups to get it out of her chest

she should have posted in "Speak It Out" thread lolololol

Godzira
11-28-2014, 11:49 AM
and op's gone.

Tone Loc
11-28-2014, 11:52 AM
Never had a bad experience with anyone from Lordco... the manager at the Coquitlam one (by Tim's) is the best, super friendly, good deals and real helpful. That being said the cutest one is probably that LG with glasses who works at the East 2nd one at the cashier. Plenty of times I have asked for "help" regarding stuff I already know ;)

AmandaC
11-28-2014, 12:11 PM
and op's gone.

I'm not gone.. I have better things to do than reply to the responses to my post.

E-Spec.. yes this is my first post, and as I said I needed to get this off my chest. FYI I've been lurking revscene for years, never felt the need to sign up until I had something important to say. It's the attitudes of quite a number of revscene members that put me off from signing up. I've been to some of the Ironwood meets also, just can't stand the "my car is better than yours" attitudes of some people.

Inaii
11-28-2014, 12:13 PM
Miguel is a friend of my brother's, so I've known him for almost 10 years. I'm willing to bet OP is over-exaggerating and went in with a "I'm better than you, I know more than you" attitude.

As far as which Lordco is the best, no one tops the North Road location imo.

E-SPEC
11-28-2014, 12:21 PM
I'm not gone.. I have better things to do than reply to the responses to my post.

E-Spec.. yes this is my first post, and as I said I needed to get this off my chest. FYI I've been lurking revscene for years, never felt the need to sign up until I had something important to say. It's the attitudes of quite a number of revscene members that put me off from signing up. I've been to some of the Ironwood meets also, just can't stand the "my car is better than yours" attitudes of some people.

That is definitely a Piece of shit attitude, and also definitely not an attitude of mine. Hopefully you feel a weight lifted off you after postin that then..lol

Cheers! Are you posting from your kitchen now?

Godzira
11-28-2014, 12:27 PM
maybe it wasn't the employees fault and your attitude that caused this whole discrepancy in the first place.. might want to consider being nicer and maybe people will be more willing to help you out :hotbaby:

I'm not gone.. I have better things to do than reply to the responses to my post.

E-Spec.. yes this is my first post, and as I said I needed to get this off my chest. FYI I've been lurking revscene for years, never felt the need to sign up until I had something important to say. It's the attitudes of quite a number of revscene members that put me off from signing up. I've been to some of the Ironwood meets also, just can't stand the "my car is better than yours" attitudes of some people.

very important nice choice for a first post.

kross9
11-28-2014, 12:28 PM
That is definitely a Piece of shit attitude, and also definitely not an attitude of mine. Hopefully you feel a weight lifted off you after postin that then..lol

Cheers! Are you posting from your kitchen now?

I like E-Spec even more now!

I like the Napa on Beta Ave, and its not because stubbz works there...

Inaii
11-28-2014, 12:34 PM
I like E-Spec even more now!

I like the Napa on Beta Ave, and its not because stubbz works there...

It totally is :hotbaby:

Godzira
11-28-2014, 12:35 PM
I think a more fitting title to this thread is "Lordco customers attitude sucks!!"

multicartual
11-28-2014, 12:45 PM
I like E-Spec even more now!

I like the Napa on Beta Ave, and its not because stubbz works there...


It is just bad luck to have anything to do with Beta avenue.

AmandaC
11-28-2014, 12:45 PM
I think a more fitting title to this thread is "Lordco customers attitude sucks!!"

Godzira... My attitude is just fine, it's the male attitude that has a problem... afraid of the vagina?

Godzira
11-28-2014, 12:46 PM
Godzira... My attitude is just fine, it's the male attitude that has a problem... afraid of the vagina?



lol im a girl. and yes your vagina scares me. you seem unpleasant

AmandaC
11-28-2014, 12:50 PM
Are you posting from your kitchen now?

Absolutely.. supervising my hubby doing dishes as I rebuilt my starter.

AmandaC
11-28-2014, 12:54 PM
lol im a girl. and yes your vagina scares me. you seem unpleasant

nonono I meant guys overall are afraid.. and thanks for telling me that you're female. I just happen to be a very pleasant person, just my job to analyze people, sure I may over analyze at times.

E-SPEC
11-28-2014, 01:07 PM
I like to sometimes analyze a Vagina, a pleasant one.

Godzira
11-28-2014, 01:10 PM
https://fbcdn-sphotos-g-a.akamaihd.net/hphotos-ak-xpf1/v/t1.0-9/1507096_10154841905900290_3870014038597424104_n.jp g?oh=b52fc02b7aa8176f39e6a393d9c1a479&oe=551B2D88&__gda__=1427626935_a0a9d0dccb09e103038b7f879b9a422 b

EndLeSS8
11-28-2014, 01:12 PM
INB4 10pg thread because woman posting on RS

Then inevitable Fight Club and/or lock

Godzira
11-28-2014, 01:12 PM
i'm just waiting to get failed for my posts...

GLOW
11-28-2014, 01:15 PM
http://www.imagesbuddy.com/images/152/fear-is-the-path-to-the-dark-side-fear-leads-to-anger-anger-quote.jpg

123654123
11-28-2014, 01:17 PM
Godzira... My attitude is just fine, it's the male attitude that has a problem... afraid of the vagina?

male attitude? afraid of the vagina?

by any chance are you offended by this shirt?

http://cdn.phys.org/newman/gfx/news/hires/2014/2-spacescienti.jpg

kross9
11-28-2014, 01:22 PM
i'm just waiting to get failed for my posts...

I dont think it will! :joy::heckno:

Eff-1
11-28-2014, 01:24 PM
When someone finally registers to post, why be so critical about it?

Posts have been reported and I'd rather not have to do anything about it because it's the Internet and some people will be jerks but remember that everyone is entitled to their opinions good or bad, so let's just try and be respectful while still having a good time.

Regards

management.

TurboFC3S
11-28-2014, 01:24 PM
ahahah miguel. He is a wicked parts guy i dont go to the richmond one often but when i do, i go to miguel. must have been having a shitty day or somthing

duy-
11-28-2014, 01:28 PM
I just happen to be a very pleasant person, just my job to analyze people, sure I may over analyze at times.

maybe thats it, took it a bit personally there over analyzed and ovaryacted a bit. no biggie, it happens. out of curiosity what car year and part where you looking for

bcrdukes
11-28-2014, 01:34 PM
i'm just waiting to get failed for my posts...

Fuck you Island hipster.

E-SPEC
11-28-2014, 01:42 PM
i've never had great service from Lordco anyways..

boostfever
11-28-2014, 01:47 PM
i've never had great service from Lordco anyways..

This.
Have had good experience with some people at the North Van location, but sometimes the cashiers don't even reply my greeting :fuckthatshit: have fun at your sh*tty job...

Godzira
11-28-2014, 01:47 PM
Fuck you Island hipster.

There it is :) fuck you mainland know it all

Klondike
11-28-2014, 01:54 PM
Well if you're not a self-righteous cunt, they'll treat you better.

but that's none of my business. :whistle:

GLOW
11-28-2014, 01:57 PM
Fuck you Island hipster.

There it is :) fuck you mainland know it all

http://farm9.staticflickr.com/8435/7933156156_6b3610eae3_o.gif

Tone Loc
11-28-2014, 02:04 PM
This you OP?

http://i.imgur.com/u4AylVr.jpg

underscore
11-28-2014, 02:59 PM
When someone finally registers to post, why be so critical about it?

Because they signed up for some retarded reason and have zero intent on being a useful member of the site?

Godzira
11-28-2014, 03:00 PM
I'm not gone.. I have better things to do than reply to the responses to my post.

E-Spec.. yes this is my first post, and as I said I needed to get this off my chest. FYI I've been lurking revscene for years, never felt the need to sign up until I had something important to say. It's the attitudes of quite a number of revscene members that put me off from signing up. I've been to some of the Ironwood meets also, just can't stand the "my car is better than yours" attitudes of some people.

this.

snails
11-28-2014, 03:18 PM
GUYS, everyone needs to calm the fck down..

i need to get something off my chest. is this the right place to post about it?


i cant fucking stand "car girls".. dont be mistaken, i do not mean i dont like girls who are into cars.. i mean i hate self proclaimed car girls that know how to *twist wrenches* that sound like crazy feminists.

people will take you more seriously if you dont have to specify your gender in most of your posts.if you believe your gender shouldnt matter... why bring it up? to me is sounds like you are afraid of the dick. no one gives a fuck if you are a girl, and unless your vagina is a blue fucking waffle, no one is afraid of it either


btw, hi! im Snails. i had nothing better to do so i replied to your thread

:D

BrRsn
11-28-2014, 03:22 PM
Win sum you dim sum -- Marine drive Lordco has a girl working the parts counter that knows a fair bit about everything -- schooled me on tubing when I needed some for a transmission cooler

Could it be that the guy was just being a dick for the sake of being a dick? I used to get talked down a lot when I was a teenager in a parts store. Not saying he was or wasn't a misogynist but I've noticed a lot of marginalized groups (women in automotive related situations, people of certain race/ethnicity) have a tendency to jump the gun and blame bigotry/racism/sexism/whatever-ism when the situation does not call for it.

there's always 2 sides to a story, and 50 shades to bcrdukes.

ts14
11-28-2014, 04:41 PM
lol burnaby lordco always delivering me wrong shit and late orders. But i still use them since stubbz works for nappa and i dont like buying anything from a guy who drives a veracruz :derp:

AmandaC
11-28-2014, 05:43 PM
This you OP?

http://i.imgur.com/u4AylVr.jpg

I'm more like the blonde in the back, the one holding the sign....pretty sure that's your mom.:awwyeah:

AmandaC
11-28-2014, 05:45 PM
Win sum you dim sum -- Marine drive Lordco has a girl working the parts counter that knows a fair bit about everything -- schooled me on tubing when I needed some for a transmission cooler

Could it be that the guy was just being a dick for the sake of being a dick? I used to get talked down a lot when I was a teenager in a parts store. Not saying he was or wasn't a misogynist but I've noticed a lot of marginalized groups (women in automotive related situations, people of certain race/ethnicity) have a tendency to jump the gun and blame bigotry/racism/sexism/whatever-ism when the situation does not call for it.

there's always 2 sides to a story, and 50 shades to bcrdukes.

at-least there is one logical person here

rriggi
11-28-2014, 05:49 PM
I'm more like the blonde in the back, the one holding the sign....pretty sure that's your mom.:awwyeah:

Posts like this make me wish I could fail...

lol burnaby lordco always delivering me wrong shit and late orders. But i still use them since stubbz works for nappa and i dont like buying anything from a guy who drives a veracruz :derp:

LOOOL

B13Shiro
11-28-2014, 06:24 PM
This post is better than TV!!!

I had to reply to this after the post was pointed out to me. I work for Lordco on #3 road, and I'm not replying to this post to defend Miguel, I don't know what went down. I will say that yes he can be an ass at times, and I'll admit that so can I. Maybe the OP did get poor service, on the other hand maybe she pushed a few buttons to get the response that she did. I agree that at times Lordco's customer service does suck, but poor customer service can be had anywhere. One thing I will say is that after being in the auto biz for 25years I've learned to give what I get, your an ass to me expect the same in return.

oh, and this is my first post also so please...don't flame me

Tone Loc
11-28-2014, 06:39 PM
I'm more like the blonde in the back, the one holding the sign....pretty sure that's your mom.:awwyeah:

Posts like this make me wish I could fail...

Me too. What are you, OP.. 15? Maybe that's why you were talked down to at Lordco. At least try to be more creative next time, if you can manage that is.

Raid3n
11-28-2014, 06:49 PM
This post is better than TV!!!

I had to reply to this after the post was pointed out to me. I work for Lordco on #3 road, and I'm not replying to this post to defend Miguel, I don't know what went down. I will say that yes he can be an ass at times, and I'll admit that so can I. Maybe the OP did get poor service, on the other hand maybe she pushed a few buttons to get the response that she did. I agree that at times Lordco's customer service does suck, but poor customer service can be had anywhere. One thing I will say is that after being in the auto biz for 25years I've learned to give what I get, your an ass to me expect the same in return.

oh, and this is my first post also so please...don't flame me

See... The difference here is that you've been registered for 2 years... You're a proper lurker.. She just signed up...


I've known Miguel for a long time.. That's just the way he is lol.
I get the same treatment any time I go in lol. "what the hell do you want?!" or "SECURITY!" XD

You need to lighten up. If you get this riled up over 1 bad customer experience your life must be miserable lol.

I also recommend you avoid most of the stores/restaurants in Richmond...

320icar
11-28-2014, 06:51 PM
I'm more like the blonde in the back, the one holding the sign....pretty sure that's your mom.:awwyeah:

you mean the one that looks like a caveman?

B13Shiro
11-28-2014, 06:54 PM
you mean the one that looks like a caveman?

don't want to offend the OP anymore, maybe that should have read "cavewoman"

nabs
11-28-2014, 06:55 PM
I'm more like the blonde in the back, the one holding the sign....pretty sure that's your mom.:awwyeah:


ugh RS, i am dissapoint...

:worthless:

Super Dipper
11-28-2014, 06:55 PM
You sound painful.

BrRsn
11-28-2014, 07:16 PM
at-least there is one logical person here

How's you marriage?


23/male/Vancouver

LC21
11-28-2014, 07:34 PM
When was customer service ever good at lordco?

E-SPEC
11-28-2014, 09:16 PM
Maybe the Lordco guy was unhappy with your Chest, usually woman get good service when they have a good rack up top. How's your rack size Amanda?

LC21
11-28-2014, 09:28 PM
Maybe the Lordco guy was unhappy with your Chest, usually woman get good service when they have a good rack up top. How's your rack size Amanda?

So if i had a big chest, they would be happy with me? :accepted:

Mr.Money
11-28-2014, 09:53 PM
AmandaC....does the last part stand for....CUNT?.

E-SPEC
11-28-2014, 09:54 PM
Her full name is "I DE-MANDA-COCK". So no, its not Cunt.

cho
11-28-2014, 10:44 PM
going back to the kitchen tomorrow :okay:

i-vtecyo
11-29-2014, 01:52 AM
Some (majority) of u guys are so harsh on the OP. Maybe its her first impression attitude (i know more than you) given or the counter guy having a bad day, but regardless customer service is an important aspect for any job. Speaking from experience, i have to agree that i've encountered horrible CS from employees at lordco multiple times, varying from locations. In addition, if its not the poor CS, its the outrageous price that the newbies bill you. However, there are still outstanding employees out there who are willing to help by providing knowledgeable insight. Thats why I tend to stay away from all locations except for one, but even that one location have a few newbies who dont know what they're doing.

And for all the kitchen jokes, most of you guys should go back to the garage because thats where all the tools are.

JK :D

snails
11-29-2014, 08:26 AM
Some (majority) of u guys are so harsh on the OP. Maybe its her first impression attitude (i know more than you) given or the counter guy having a bad day, but regardless customer service is an important aspect for any job. Speaking from experience, i have to agree that i've encountered horrible CS from employees at lordco multiple times, varying from locations. In addition, if its not the poor CS, its the outrageous price that the newbies bill you. However, there are still outstanding employees out there who are willing to help by providing knowledgeable insight. Thats why I tend to stay away from all locations except for one, but even that one location have a few newbies who dont know what they're doing.

And for all the kitchen jokes, most of you guys should go back to the garage because thats where all the tools are.

JK :D



http://i1.kym-cdn.com/photos/images/original/000/452/270/5b1.gif



JK :D

BrRsn
11-29-2014, 08:28 AM
Hi we can be just friends, i don't mind! http://www.revscene.net/forums/images/smilies/biggrin.gif

snails
11-29-2014, 08:29 AM
this is Dhillon09

http://fhritp-fred.com/wp-content/uploads/2014/09/FHRITP-fred.png

BrRsn
11-29-2014, 08:37 AM
I wouldn't fuck her right in the pussy
I'd love her right in the soul


I'm a hopeless romantic :alone:

B13Shiro
11-29-2014, 08:56 AM
Some (majority) of u guys are so harsh on the OP.

I'm going to need to agree, and I'm off to the garage......

multicartual
11-29-2014, 10:24 AM
http://i0.kym-cdn.com/entries/icons/original/000/014/711/1380697092809.jpg


Be nicer to m'lady please, all of this Revscene misogyny has my fedora tipping twice as hard to keep her feeling like the ray of sunshine she is!

>fedora tip<

- Trilby Mctip, Redditor, Gamer, Knight, Intellectual, Moderator of /r/FastJbodies

Mr.Stubbz
11-29-2014, 10:24 AM
I like E-Spec even more now!

I like the Napa on Beta Ave, and its not because stubbz works there...

lol burnaby lordco always delivering me wrong shit and late orders. But i still use them since stubbz works for nappa and i dont like buying anything from a guy who drives a veracruz :derp:

http://i.imgur.com/sf0zxsS.png

meme405
11-29-2014, 11:50 AM
I learned one thing from this thread....

everyone on RS knows Miguel, who works at the Richmond Lordco.


Miguel is my go to guy, awesome guy actually... maybe he was just having a really off day but seems kind of out of character.

Miguel is a friend of my brother's, so I've known him for almost 10 years.

ahahah miguel. He is a wicked parts guy i dont go to the richmond one often but when i do, i go to miguel. must have been having a shitty day or somthing

I work for Lordco on #3 road, and I'm not replying to this post to defend Miguel, I don't know what went down. I will say that yes he can be an ass at times, and I'll admit that so can I.


I've known Miguel for a long time.. That's just the way he is lol.


Also:


and 50 shades to bcrdukes.

There is a movie somewhere in this...:considered:

The_AK
11-29-2014, 12:00 PM
I'm not gone.. I have better things to do than reply to the responses to my post.

E-Spec.. yes this is my first post, and as I said I needed to get this off my chest. FYI I've been lurking revscene for years, never felt the need to sign up until I had something important to say. It's the attitudes of quite a number of revscene members that put me off from signing up. I've been to some of the Ironwood meets also, just can't stand the "my car is better than yours" attitudes of some people.

Are you the one with the black mustang?

Soundy
11-29-2014, 12:33 PM
I think I'm getting ovarian cancer from all the testosterone flooding this thread. You guys (with a couple exceptions) do realize you don't have feel threatened by a chick knowing more about cars than you do, right?

BrRsn
11-29-2014, 12:54 PM
I think I'm getting ovarian cancer from all the testosterone flooding this thread. You guys (with a couple exceptions) do realize you don't have feel threatened by a chick knowing more about cars than you do, right?

what do you mean?

plastidipping your wheels and hardwiring a dashcam are on the same level of complexity as an engine swap.

Done one done 'em all!

#carguysofvancouver

yray
11-29-2014, 01:06 PM
Talking a service advisor into a warranty claim is also as complicated :troll:

multicartual
11-29-2014, 01:33 PM
Sexism and racism have become much, much worse since the wide adaptation of the Internet, without a doubt!!!

punkwax
11-29-2014, 01:42 PM
^ ever heard of the 50's?

Seriously though, the big issue here is why haven't OP and Godzira set up an E-thugette IRL fight to settle this whole vagina debate. I suggest the spring meet... if we can settle on a time and place, I will start the RS Group Buy thread for an inflatable pool and jello.

Let me know if you ladies prefer pudding.. I'm flexible.

http://stream1.gifsoup.com/view1/2240360/filipino-smile-o.gif

Euro7r
11-29-2014, 01:43 PM
Don't get how it went from OP posting about bad customer service, to OP being called a cunt :pokerface:....Completely drove this thread out of proportion

The_AK
11-29-2014, 01:45 PM
^ ever heard of the 50's?

Seriously though, the big issue here is why haven't OP and Godzira set up an E-thugette IRL fight to settle this whole vagina debate. I suggest the spring meet... if we can settle on a time and place, I will start the RS Group Buy thread for an inflatable pool and jello.

Let me know if you ladies prefer pudding.. I'm flexible.

http://stream1.gifsoup.com/view1/2240360/filipino-smile-o.gif

I'd like to see this at the summer meet.

http://stream1.gifsoup.com/view4/4213444/mud-wrestling-hd-o.gif

snails
11-29-2014, 05:30 PM
I think I'm getting ovarian cancer from all the testosterone flooding this thread. You guys (with a couple exceptions) do realize you don't have feel threatened by a chick knowing more about cars than you do, right?

i twisted a wrench once... does this count?

http://www.exirtejarat.com/sce/Twisted%20Wrench.jpg


:concentrate:

Lomac
11-29-2014, 05:34 PM
The responses in this thread...

:fulloffuck:

:facepalm:

Perfect example of why we can't have nice things here on Revscene.

Thread closed.