[nucks2011]

I'm planning on leasing a new bmw this winter and I'm wondering which dealership have given you good/bad experiences in the past? (Looking at the 435i Gran Coupe)

[ae101]

pm tofu1413, hes been pretty hot lately with his bimmer sales :troll:

but seriously hes been doing well, he in BJ sales & alot of members has got there M cars from him lately

[xXSupa]

I've dealt with all 5 BMW dealers at one point or another, and my experiences have been positive for all except BMW Langley.

If I had to rank them, I'd probably say:
1. Park Shore
2. Brian Jessel
3. BMW Store
4. Autowest
5. Langley

Why I don't like BMW Langley? Well, I went in to look at a CPO 335i they had, after inspecting and test driving the car, I went inside for negotiations. When I gave them my offer, the salesman straight up told me "You should be looking at Hyundais if that's your price range." For reference, I offered $37k and the asking price was $41k. I was still willing to negotiate since I really liked the car, but the salesman refused to budge even a cent. I pretty much just got up and left. Unwillingness to negotiate + that Hyundai comment... Never going back to BMW Langley Again. I won't metion any names, but the salesperson is fairly active in the car scene as well, and many BMW owners will probably know him.

And in case anyone was wondering, I ended up buying my current car a month later for under $37k, with one third the KMs.

[mb_]

Go see tofu1413 at Brian Jessel BMW

[Mr.Money]

I've dealt with all 5 BMW dealers at one point or another, and my experiences have been positive for all except BMW Langley.

If I had to rank them, I'd probably say:
1. Park Shore
2. Brian Jessel
3. BMW Store
4. Autowest
5. Langley

Why I don't like BMW Langley? Well, I went in to look at a CPO 335i they had, after inspecting and test driving the car, I went inside for negotiations. When I gave them my offer, the salesman straight up told me "You should be looking at Hyundais if that's your price range." For reference, I offered $37k and the asking price was $41k. I was still willing to negotiate since I really liked the car, but the salesman refused to budge even a cent. I pretty much just got up and left. Unwillingness to negotiate + that Hyundai comment... Never going back to BMW Langley Again. I won't metion any names, but the salesperson is fairly active in the car scene as well, and many BMW owners will probably know him.

And in case anyone was wondering, I ended up buying my current car a month later for under $37k, with one third the KMs.


tell that cock suckers name :devil:

[smoothie.]

Yep post his name for us to avoid

[jinxcrusader]

Should probably let OP know of tofu1413's name if he makes an appointment at BJ?

"Hi i'm looking for a BMW, can I talk to tofu1413?" :concentrate:

[tofu1413]

Should probably let OP know of tofu1413's name if he makes an appointment at BJ?

"Hi i'm looking for a BMW, can I talk to tofu1413?" :concentrate:

that has actually happened before........... :pokerface:



guy was like "im from revscene, im looking for tofu."


receptionists: :pokerface:


Will of course cut deals for fellow RS'ers... gotten them out of their whips and into various BMWs / M cars. :megusta:

[mb_]

Tofu makes such good deals that he sold himself an M car :troll:

Didn't post his name out of respect but I'm sure he pm'd the op already

[westopher]

I'd be supporting tofu if I was in the market for a new car as well.
I heard he takes all his customers out for beers with his commission.:ilied:

[xXSupa]

Yep post his name for us to avoid

Okay that's a good point. And also since he may switch dealers, etc..

His names Kristoffer Ong

[tofu1413]

I'd be supporting tofu if I was in the market for a new car as well.
I heard he takes all his customers out for beers with his commission.:ilied:

and test drives ending up like a Chris Harris car review :lawl:


Revscene board specials: automatic price adjustment / reduction and/ or additional trade allowance / credit on trade ins.

This is the least I can do for you guys!

and of course I cut referrals too. :megusta:

[smoothie.]

I'd be supporting tofu if I was in the market for a new car as well.
I heard he takes all his customers out for beers with his commission.:ilied:

in that case.... tofu find me e90 m3? :fullofwin:EleGiggle

[tofu1413]

im out of e90/e92 M3's on inventory...


only have convertibles left....



I have a few guys on the board already asking to wait in line for one.. :pokerface:


E9x M3's are a hoot to drive. Nice daily. Only complaint tbh, is they feel a tad heavy compared to an E36....


And not just M3's, I have board members buying other off makes and other M cars too! (Audi S4s, BMW 1M's, Lexus IS'es... etc)

[CorneringArtist]

If buyback on my VW is a thing, may buy from tofu :badpokerface:. 335d?

[Mr.C]

As the owner of a shitty old BMW, I've gotten the best service for random question and part shopping at Park Shore. Autowest has been decent, and Brian Jessel has been far and away the worst. To be fair, it's been three or four years since I last went to BJ.

[tofu1413]

If buyback on my VW is a thing, may buy from tofu :badpokerface:. 335d?

they're quite rare though.... :pokerface:

[Harvey Specter]

I deal with BJ and Autowest, still prefer BJ.

[Cman333]

still prefer BJ.

Myself too. We're talking Brian Jessel right? Or both? :P


TOFU>>> Which dealership are you with ?

[tofu1413]

Im with Jessel pre owned department :megusta:

[thumper]

hey tofu i need the rs discount on this one 2013 Nissan GT-R Premium Edition, $ 89900 - Vancouver | Brian Jessel BMW (http://www.brianjesselbmw.com/en/used/2013-nissan-gt-r-premium-edition/6796205/) thx ;)

[kchan]

I'd be supporting tofu if I was in the market for a new car as well.
I heard he takes all his customers out for beers with his commission.:ilied:

WHAAAT

wheres my beer tofu :moderatorban:

but yes def recommend tofu - was a wonderful and hassle-free experience with him

[tofu1413]

hey tofu i need the rs discount on this one 2013 Nissan GT-R Premium Edition, $ 89900 - Vancouver | Brian Jessel BMW (http://www.brianjesselbmw.com/en/used/2013-nissan-gt-r-premium-edition/6796205/) thx ;)

come on by and lets write it up :lawl:

[KO7]

My only experience with BJ: salesguy left me alone to deal with another family while my testdrive car sat outside. Half an hour later, I let the receptionist know I was leaving.

Will go to tofu directly if considering an M235i later on :P

[tofu1413]

give me a shout



tofu1413: hooking up RS one car at a time.... :troll:

[a00755836]

that fire orange m3 in your lot. :sweetjesus:

[tofu1413]

that fire orange m3 in your lot. :sweetjesus:

https://scontent-sjc2-1.xx.fbcdn.net/hphotos-xal1/v/t1.0-9/12049233_10153305219731559_2064115838601630304_n.j pg?oh=61f25f5bb4c20ed5e7d590992ea8c688&oe=56960313

[MindBomber]

I discussed a car in depth with Tofu and, though we didn't go though with a deal, he was nothing short of great to deal with. I'd definitely recommend going directly to him for your BMW purchase.

[ae101]

lets just rename this thread to "OP JUST BUY A BMW FROM TOFU AS HE WILL GIVE U A DEAL" :lawl:

[tofu1413]

mods / CFO / Moneyman / SG! would not be amazed..... :pokerface:

[thumper]

sad but true... there would no longer be any beer money :(

[Wormiez]

Okay that's a good point. And also since he may switch dealers, etc..

His names Kristoffer Ong

I had a similar piss-poor experience with this guy. I was ready to place a deposit and due to his poor attitude I retracted my offer and walked. He had the dignity to even mock me for not purchasing as I walked away...

Highly would not recommend anyone to deal with him...

[Z3guy]

^ I never understand how cars salesman develop these cocky attitudes for no apparent reason. Just cause he sells "premium" cars he believes he is better than most people? Too funny. I had a a very similar experience with the Autowest pre owned manager......can't remember his name, but what a douche......I will probably see Tofu when I trade my M3 in.......

[smoothie.]

I had a similar piss-poor experience with this guy. I was ready to place a deposit and due to his poor attitude I retracted my offer and walked. He had the dignity to even mock me for not purchasing as I walked away...

Highly would not recommend anyone to deal with him...

This would be one of times I would request to speak with the Sales Manager for their conduct. If the management team seems to mimic their negative representation of the brand, then the dealer network such as BMW Canada in this case would be my contact.

[jk6221]

Does anyone have any good experiences with The BMW Store? I was considering getting a car from there but I don't hear too many outside opinions of them.

[Galactic_Phantom]

^Exactly, I don't understand how people let customer service employees get away with this shit. Even though I don't agree with 'the customer is always right' theory, you bet your damn ass I will make a scene and try my best to get your ass fired if you treat me like shit. That Kristofer Ong should go back to working at a minimum wage job to relearn how to treat potential customers right

[tofu1413]

speaking of which............



I just gotten a six speed manual M3 coupe........ in grey...........


on trade.....................














:troll:

[CorneringArtist]

You bastard. Can't wait until Dieselgate has a resolution so I can figure out what to do?

[tofu1413]

a matter of whom ever shows up first for this one....


6 speed manual coupe with carbon roof.. hard to come by nowadays.

[JoshuaWong]

^ I never understand how cars salesman develop these cocky attitudes for no apparent reason. Just cause he sells "premium" cars he believes he is better than most people? Too funny. I had a a very similar experience with the Autowest pre owned manager......can't remember his name, but what a douche......I will probably see Tofu when I trade my M3 in.......

are you gonna part out that 4.6L by any chance? :fullofwin:

[xXSupa]

Does anyone have any good experiences with The BMW Store? I was considering getting a car from there but I don't hear too many outside opinions of them.

BMW Store is good. We bought our X5 from there about 2 years ago, from a salesman named Peter (I think his last name was Pan? Or Pang or something). Very friendly throughout the whole process, was willing to negotiate, and gave us a very reasonable discount.
Their service department is also very good, the only reason I stopped going to BMW Store is because Brian Jessel is more convenient location-wise.

[thumper]

a matter of whom ever shows up first for this one....


6 speed manual coupe with carbon roof.. hard to come by nowadays.

:tears:

[tofu1413]

:tears:

its time. :ilied:

[tofu1413]

^ I never understand how cars salesman develop these cocky attitudes for no apparent reason. Just cause he sells "premium" cars he believes he is better than most people? Too funny. I had a a very similar experience with the Autowest pre owned manager......can't remember his name, but what a douche......I will probably see Tofu when I trade my M3 in.......

Unfortunate to hear from your experiences.

I do admit there is a sense of arrogance when it comes to working premium brands.

But tbh, how I treat my customers is how I want to be treated when I buy a car.

Car buying is not rocket science. Just the right deal, and we're not talking about just the numbers, but the whole experience overall; the complete works along with the car (the dealer, the service, the backing, the peace of mind) that is true value in the car buying experience.

[thumper]

and the beer after sale :5shots:

[tofu1413]

Well i do have a preference for heineken.... or guinness.... or warsteiner...

:megusta:

[ae101]

Unfortunate to hear from your experiences.

I do admit there is a sense of arrogance when it comes to working premium brands.

But tbh, how I treat my customers is how I want to be treated when I buy a car.

Car buying is not rocket science. Just the right deal, and we're not talking about just the numbers, but the whole experience overall; the complete works along with the car (the dealer, the service, the backing, the peace of mind) that is true value in the car buying experience.

u buy a car & less then 6 months u end up selling it, so how do u want to be treated :suspicious:

[bcuzracecarz]

I was out at BJ drooling over ur M3 today tofu, fuck it looks good in DY, and then the orange one in the showroom. Really makes me want to move to the BMW family

I also dealt with said salesman at Langley when looking at a used S4...after test driving and discussing numbers I needed a day to think, says, "are you going to buy it or not!?", me and brother got up and no longer wanted to deal with him and left. Not worth our time dealing with guys like that. There's always another car out there...

[BEEB]

Went into BJ pre owned yesterday checking out the G wagon, gosh, they were busy. 3-4 salesperson closing the deal. No one on the floor to help. Went to BJ BMW and they were so slow with 3-4 sales guy greeting you thru out!

[jing]

BMW Store is good. We bought our X5 from there about 2 years ago, from a salesman named Peter (I think his last name was Pan? Or Pang or something). Very friendly throughout the whole process, was willing to negotiate, and gave us a very reasonable discount.
Their service department is also very good, the only reason I stopped going to BMW Store is because Brian Jessel is more convenient location-wise.

http://vignette1.wikia.nocookie.net/disney/images/0/06/Disney-peter-pan.jpg/revision/latest?cb=20141219021447

[xXSupa]

Okay that's a good point. And also since he may switch dealers, etc..

His names Kristoffer Ong

I had a similar piss-poor experience with this guy. I was ready to place a deposit and due to his poor attitude I retracted my offer and walked. He had the dignity to even mock me for not purchasing as I walked away...

Highly would not recommend anyone to deal with him...

I also dealt with said salesman at Langley when looking at a used S4...after test driving and discussing numbers I needed a day to think, says, "are you going to buy it or not!?", me and brother got up and no longer wanted to deal with him and left. Not worth our time dealing with guys like that. There's always another car out there...

Wow, I honestly though that my experience at BMW Langley was a one-off thing, which is why I didn't really share it with anyone. Did not expect so many people having poor experiences with him. It's funny cuz people actually praised the salesperson, and the dealer, when I asked a similar question two years ago:
http://www.revscene.net/forums/690389-mercedes-bmw-dealers-lower-mainland.html

^Link is a bit outdated, but still has some helpful information that the OP may be able to use

[Z3guy]

are you gonna part out that 4.6L by any chance? :fullofwin:

Hey Joshua, not for 1yr or so........waiting for 2013/14 991 c4s pricing to drop a bit more! haha!

[tofu1413]

u buy a car & less then 6 months u end up selling it, so how do u want to be treated :suspicious:

Of course... want repeat business from loyal customers :troll:


Went into BJ pre owned yesterday checking out the G wagon, gosh, they were busy. 3-4 salesperson closing the deal. No one on the floor to help. Went to BJ BMW and they were so slow with 3-4 sales guy greeting you thru out!

yeah it got a busy!

Sorry for not having any of us help you yesterday though. Feel free to PM me if you have questions for something specific!

[Z3guy]

Unfortunate to hear from your experiences.

I do admit there is a sense of arrogance when it comes to working premium brands.

But tbh, how I treat my customers is how I want to be treated when I buy a car.
Car buying is not rocket science. Just the right deal, and we're not talking about just the numbers, but the whole experience overall; the complete works along with the car (the dealer, the service, the backing, the peace of mind) that is true value in the car buying experience.

couldn't agree more with you Tofu1413. Most sales guys don't understand when you start making a few bucks and want to buy something more special to reward yourself, it is not just getting the car of your dreams, but the experience of buying the car of your dreams. Since you have allot of repeat customers I am sure you are well versed in providing your customers this positive purchasing experience. :)

[tofu1413]

To be frank, premium service is basic for a premium dealer. gotta rep the brand yo.

Word really gets around in Vancouver, so a bad rep isnt a great thing.


I did have a few disgruntled customers, but the reasoning were simple: the car constantly gave them headaches or they were being completely unreasonable.

After sales service I try to help out as much as I can, as I completely understand how troublesome sometimes from a customer stand point (I get annoyed by my own car issues too), putting in a few words here and there making things easier for the customer keeps them happy!

[westopher]

People are naturally attracted to what is familiar if its a good experience. I for one would show loyalty to the sales guy/team that made my buying experience enjoyable. Hell I've even paid more money (albeit negligible) to shops that I'd rather support. Its just like being a regular at a restaurant or bar.

[tofu1413]

People are naturally attracted to what is familiar if its a good experience. I for one would show loyalty to the sales guy/team that made my buying experience enjoyable. Hell I've even paid more money (albeit negligible) to shops that I'd rather support. Its just like being a regular at a restaurant or bar.

need more customers like you.


I have met people that cheap out on $50 and end up driving cross town to do a deal...


then in turn tells me they had a shitty post sale experience when they come back for servicing.

:seriously:

[Urrtoast]

I would suggest Open Road Bmw. Or for that matter any Open Road.
Great Customer service. :)

[Harvey Specter]

Seriously the best place for deals is BJ. I deal with Khan (didn't know tofu worked at BJ) and got two new BMWs from him in August. There's no BS and the discounts are deep.

[nucks2011]

I've decided against leasing ($7500 interest over $30,000 depreciation, almost 25%)... Does anyone know when incentives usually roll around? Dealers claim they only have a profit margin of 8% but I find it hard to believe they would disclose their true margin. With that being said, do you think 8% off MSRP is reasonable at the end of the year?

[xXSupa]

I've decided against leasing ($7500 interest over $30,000 depreciation, almost 25%)... Does anyone know when incentives usually roll around? Dealers claim they only have a profit margin of 8% but I find it hard to believe they would disclose their true margin. With that being said, do you think 8% off MSRP is reasonable at the end of the year?

8% sounds about right. Dealers don't actually have much mark-up on new cars. That's why they charge you so many fees (finance fee, documentation fee) to make up for that.

They usually have more room to negotiate for pre-owned cars. At least that's what I was told.

[xxxrsxxx]

Depends on what model you are looking for. I see $ off and interest rates incentives on the 3 series and a few other models now.

[ae101]

I would suggest Open Road Bmw. Or for that matter any Open Road.
Great Customer service. :)

:seriously: i hope your being sarcastic

[tofu1413]

8% sounds about right. Dealers don't actually have much mark-up on new cars. That's why they charge you so many fees (finance fee, documentation fee) to make up for that.

They usually have more room to negotiate for pre-owned cars. At least that's what I was told.

depends on the pre owned car as well....

volume stuff/ bread and butter X1 / 3 series / some 4 series... and even X3....

jesus. what mark up. especially the 1 year old or younger units.

certified pre owned? same. dealer pays for the certification... and cuts quite a bit into the gross / mark up.

[BEEB]

Of course... want repeat business from loyal customers :troll:




yeah it got a busy!

Sorry for not having any of us help you yesterday though. Feel free to PM me if you have questions for something specific!

Hey Post up your pic, so I know who I should grab when I go in again ! I can't ask the front desk ladies like "Hi, I'm here looking for Tofu"

btw, we saw a young fellow staring at us when we left the parking... a fairly young fellow in his 20's I think. Was that you? We were driving a grey MB C class

[tofu1413]

There's four younger chinese/ asian guys here.... :pokerface:

I think asking for "tofu" would work... as reception already knows now. :megusta:

[thumper]

Hey Post up your pic, so I know who I should grab when I go in again ! I can't ask the front desk ladies like "Hi, I'm here looking for Tofu"

btw, we saw a young fellow staring at us when we left the parking... a fairly young fellow in his 20's I think. Was that you? We were driving a grey MB C class

pic too scary. pm him and ask for contact info instead :p

[tofu1413]

pic too scary. pm him and ask for contact info instead :p

i'd be like: oh hey... BEEB :troll:

[thumper]

ha... actually, you star in your own sales videos on the BJ website so i guess your cover is blown :lol

[Mr.Money]

EleGiggle "are you tofo?..you all look the same"

[ae101]

looks like tofu might be the next michael ho :troll:

[tofu1413]

looks like tofu might be the next michael ho :troll:

PRINCE OF BMWSSSSSSSSSSSSS :lawl:


YEAH RIGHT.


i dont need commercial on chinese tv dancing around... :lawl: BO MA WONG JEEEE SON.

[Jtseng]

Wow, I honestly though that my experience at BMW Langley was a one-off thing, which is why I didn't really share it with anyone. Did not expect so many people having poor experiences with him. It's funny cuz people actually praised the salesperson, and the dealer, when I asked a similar question two years ago:
http://www.revscene.net/forums/690389-mercedes-bmw-dealers-lower-mainland.html

^Link is a bit outdated, but still has some helpful information that the OP may be able to use

the funny thing is, his google reviews are very high

https://www.google.ca/#q=bmw+langley+&lrd=0x5485ce28d81e1cd3:0x7ff2f81cbcd0a464,1

[Jtseng]

pm tofu1413, hes been pretty hot lately with his bimmer sales :troll:

but seriously hes been doing well, he in BJ sales & alot of members has got there M cars from him lately

tofu is only selling used I think....

[tofu1413]

tofu is only selling used I think....

yep.

however, i have someone at new car side that can help out as well.