[PLUJ]

Long read, rundown of what happened;

I took my front lip to DKcustoms to be painted. Damir (the owner) gave me a good price, and I thought I’d give this new shop a try. I bought the lip second hand to use as a spare. It had previously been damaged and had cracks, so I repaired it with plastic weld, then body filler to smooth it out. I only repaired the cracks and did not sand off the old paint. As I thought it would be an easy job for him. The day after I dropped the lip off, he texts me saying he won’t be able to make it perfect because of my bad body work. So I tell him if it's not going to be perfect, don't paint it and I’ll come pick it up, since I didn’t want to risk having it done poorly. He then texts me saying it will be done properly. So I let him paint it and emphasize I'm not in a rush.

If he had doubts he should have told me when I was there to drop the lip off.

He gives me a text a few hours later saying it’s done and I can pick it up tomorrow. I asked how it turned out and if there’s anything I should be concerned about. He responds “it’s perfect”.

Next day I go and pick it up, and right away I point out the dust particles embedded in the paint. Damir brushes it off saying it can be sanded and buffed out within 5 minutes (Why not have it done before the customer comes and picks it up?). Also paint runs/drips everywhere, and blames that on my "terrible" body work. How does bodywork cause paint drips? Most of the paint drips weren’t even in the area I did repair on. He say’s “I know your type, you want cheapest job but quality like Ferrari.” All I ask for is minimal paint drips, and no dust particles embedded in the paint, if that’s considered Ferrari quality then his standards are way too low. For reference, I paid $160 including paint. Yes, it’s a good price but not deserving of such lack of effort.

He never said what was wrong with my body work, but just said the existing finish was really scratched. Shouldn't that not be an issue if the whole piece is going to be sanded down and primed anyways?

The paint match was totally off. I told Damir before I wanted to leave my other lip with him for reference. He tells me to take the lip to his guy at Lordco for the paint to be mixed. The poor match wasn't his fault, but he does this to avoid responsibility for the paint mismatch. Even though originally he told me specifically to go to his Lordco guy and that the match would be very close.

I took it to another body shop yesterday to have the job redone. The person at the shop said the awful paint quality isn’t caused by body work, but instead Damir didn’t sand off the old paint properly and rushed the whole painting process.

I was able to get in contact with a previous customer of his, as I was skeptical to make a review if I was the only one that experienced this. The other customer had said the same thing; paint drips, dust, poor customer service, Etc. I won’t mention who it is, as he/she had much bigger work done, and hopefully can get the issues sorted out.

Also the actual shop he operates at isn't called Dkcustom5. (Won’t name the actual shop, since he probably rents the workspace). The shop looks really unorganized and messy. When I arrived to pick my lip up, it was resting on top of someone else's car. My mistake for still entering, just thought to never judge by appearance.

He refused to refund me the cost and asked who would pay for his three hours of work, maybe put more effort into your work then? He did however offer to redo the lip if I pay for the paint again, though, I would never go back again considering his total lack of effort, quality control and attitude.

Coles Notes:

-Took my front lip to DK customs to be painted.
-Says it’ll be done properly and the finish product will be perfect
-Paint drips, dust particles everywhere, uneven paint
-Claims his paint jobs are perfect and not his fault

I wanted to warn you guys as he hash tags revscene a lot on instagram. He makes his work seem really nice on IG, certainly fooled me.

Hopefully this happens to none of you.
Not out to destroy his business, but hopefully he sees this and learns from it.

Don't want to clog this thread with too many pics, but these are some examples of his work.

https://lh3.googleusercontent.com/-kgK18WRfLrU/VrY05vnpA6I/AAAAAAAAABw/3GArSD2KB8M/s720-Ic42/1.JPG
Paint run

https://lh3.googleusercontent.com/-BubRqaQtcWk/VrY03g3JTdI/AAAAAAAAABw/NbppVeXwuv0/s640-Ic42/10.jpg
Paint runs along the edge

https://lh3.googleusercontent.com/-MISUwqyIBIw/VrY05t3Hi7I/AAAAAAAAABw/WQ-3htuE8lY/s640-Ic42/11.jpg
Drips on the edge

https://lh3.googleusercontent.com/-kg_Oa-_oPqc/VrY0556mNBI/AAAAAAAAABw/iIHAK8fcnRk/s640-Ic42/12.jpg
Scratched, old paint not sanded off properly before painting.

https://lh3.googleusercontent.com/-Y1DglaStwoQ/VrY1DLj4ReI/AAAAAAAAABw/XH99O7X_vho/s640-Ic42/9.jpg
Same here with dust particles

https://lh3.googleusercontent.com/-ocw1YeKv948/VrY09YEwIgI/AAAAAAAAABw/1IZAFMumqYw/s640-Ic42/3.jpg
Drips and uneven paint coverage

https://lh3.googleusercontent.com/-Qejldw12b9M/VrY09j1BAuI/AAAAAAAAABw/M1qAPltZ_kg/s640-Ic42/4.jpg
Runs

https://lh3.googleusercontent.com/-pA-7OFSAZsg/VrY0-QjT5HI/AAAAAAAAABw/tAKtA4yuMaQ/s640-Ic42/5.jpg
Drips

https://lh3.googleusercontent.com/-1yVM5OY5HOQ/VrY1CUFRu-I/AAAAAAAAABw/tDylRWO-Xms/s640-Ic42/6.jpg
Runs

https://lh3.googleusercontent.com/-HScEfXibpt0/VrY1CbySjgI/AAAAAAAAABw/n56DdPtI0EU/s640-Ic42/8.jpg
Drip

[GabAlmighty]

Looks pretty shitty to me... Sorry that happened to ya.

[bcrdukes]

Umm...wow.

[westopher]

Fuck. So many body shops are just a bunch of fucking crooks. Its so hard to weed through all the garbage.

[TOPEC]

lol that looks like it was painted with a paint brush just splashing the paint on

[SpeedStars]

You could do that same job in your backyard with a rattle can :pokerface:

[westopher]

Probably better to be honest.

[flagella]

Wow.... I'm totally at a loss for words. How does that even happen? I'm curious as to what made you decide to go with this unknown DK shit shop. I feel like many cases like this could've been simply avoided if you had spent some time going around asking for recommendations. And not to sound harsh, but if everyone does their due diligence, fucking shops like this won't pop up so often.

[gramser57]

Thanks for the heads up, I was considering getting my retrofits done at DKcustoms glad I got it installed by RPM electronics.

[LenovoTurbo]

Lol, literally worst than a DIY rattle can done by a complete noob.

[BoostedBB6]

I HAVE done better paint jobs in my garage with rattle cans....wow.
Well its good to know what shops to avoid, sounds like a body-shop I know owned by a German fellow who tells people off if they point out his screw ups.

[hud 91gt]

Did you negotiate "No prep work, just a spray"? My god that's awful.


I'm so lucky, when I was 16, I had my car painted from a shop in the boonies for $1500. There was some fish eye spots in the paint. He repainted the entire car. It happened again. Realized the primer wasn't playing fair with the top coat. Stripped it down, and redid it again! For a mere $1500. Never really thought about it until now.

[PLUJ]

Wow.... I'm totally at a loss for words. How does that even happen? I'm curious as to what made you decide to go with this unknown DK shit shop. I feel like many cases like this could've been simply avoided if you had spent some time going around asking for recommendations. And not to sound harsh, but if everyone does their due diligence, fucking shops like this won't pop up so often.

My mistake I should have done more research. I only checked his FB reviews, IG posts and didn't see any negative reviews.

Did you negotiate "No prep work, just a spray"? My god that's awful.


I'm so lucky, when I was 16, I had my car painted from a shop in the boonies for $1500. There was some fish eye spots in the paint. He repainted the entire car. It happened again. Realized the primer wasn't playing fair with the top coat. Stripped it down, and redid it again! For a mere $1500. Never really thought about it until now.

Yea I specified that I wanted it prepped and painted. When I got there he saw the repair work and told me he’d charge me extra because it needs to be sanded and primered.

[BoostedBB6]

Make sure you leave a review on there FB. Its surprising how much weight it pulls and how many people use FB for company reviews.

[DKonnin]

Hello,

For the love of god I knew this little kid would post a bad review and try to make me look bad.

Here is the real story and anyone who runs a business or isn't half retarded will understand.

I am the owner and operator of DKCUSTOMS.

So this kid Ben or Ken or Dave messages me inquiring about painting a front lip. The regular procedure if the lip is brand new goes as follows:

Sand the lip down with 400 grit.
Sand the lip with 600 grit.
Apply BESA primer on to the lip.
Let dry for 24th hours and bake.
Next day sand the lip down again remove all primer spotting or imperfections in the primer.
Wet sand the primer.
Let dry, complete remove all wax and grease from the lip including lint etc.
Apply base.
Apply clear.
Let dry and call customer for pick up.

Cost $250.
Half pint of base $44
Primer $20-$30
Clear $30-$40

Profit roughly $150 for a front lip with NO DAMAGE.


This kid messages me and clearly states his budget is $100 dollars to paint a front lip PERFECTLY AND PROFESSIONALLY.

I say this is too low but he is very content with his AMAZING self made prep work and bondo. There was 3 different colored bondo fillers used and different canned primers. It looks like a rainbow when it came to my shop.

I told him clearly 100 plus 20 for the pruner if the BODY WORK IS ALREADY COMPLETE AND JUST NEEDS PAINT. If the lip is ready for paint that means YOU KEN OR BEN prepped it and sanded it allllll the way down. You put the filler. You sanded the filler down. You applied primer and YOU sanded it down and now it needs a wipe and shoot.

You did nothing you expected to take advantage of me and get the cheapest job possible at the cheapest rate and expected ferrari quality so that way you could blame me if anything happens.

You told me the paint is hard to match and that the previous shop couldn't. So I referred you to my paint rep who has been in business for 40 plus years. I even told him before you called to not use a CODE but to use his 12 thousand color machine that scans existing color's hoping it will be as close as it can humanly get.

You go there and get the paint you didn't even open the can to check if it was matching you just brought it to me it still had the seal so you're basically trying your hardest to catch me on a mistake.

All this for 100$ minus material I make $9.36.

Then after you cried about the misfortunes in finish. I told you PLEASE GO GET THE RIGHT COLOR AND I WILL SHOOT IT FOR FREE.

You then PMS and say you can't take a chance again.

Like you are risking a 6 thousand dollar paint job. For god sakes I'm sorry I don't lose sleep for your lip. I don't construct my business hours and family life around your lip made of platinum and gold. I'm sorry man. I'm actually sorry I even took the job. It wasn't worth my time in any way but I just felt like I should say yes because you looked 14 and I figured all you had was that 100 bucks.

Now I get 3 reviews on Facebook from some Billy guy and some other guy who I never even met. One lip doesn't determine a business. Sorry again. Bring the lip even bring a friend lip and I dedicate a whole week for your $14 and I will make you happy.

I am booked UNTIL April and I have been in business less than a year. I can't just focus on lips for kids. Again my apologies but don't try to ruin my name. You have no business you probably sell candy so understand I got a family to support not just you.

Enjoy the weekend ladies and gentleman and free chocolate bars for for future customers.

Cheers

[Lomac]

https://wwcdn.weddingwire.com/wedding/3920001_3925000/3922150/thumbnails/400x400_1435076021136-amused-bill-hader-eating-popcorn.jpg

[bluejays]

Maybe you're the one who's retarded for taking the job in the first place and still managing to do worse than a rattle can spray bomb. Seriously if you're a new business it's best not to call potential/past customers retards or kids who sells candy

[westopher]

First rule of running a business is, if you can't do the job well, for the price the person wants, just don't fucking do it.
Its your work, and its fucking garbage. Thats your problem.

[Suprarz666]

Ok, shitty bodywork aside because that is the owners fault, those paint runs/sags are outrageous. Along with the poor paint coverage.

[evlee]

Maybe a coincidence but..... they share the same logo...... just sayin'
http://i67.tinypic.com/ohlsfb.jpg

[kkttsang]

Imo, you wanted to make a quick 100$, you probably think he's just a kid easy money, just spray paint the shit out of it and he will take it. If there's no profit why did you take this 100$ job, it's not even worth it.

[turbos86]

Got time to argue with unhappy customer online, but can't be bothered to take time to do a job properly.

¯\_(ツ)_/¯

No matter if it's $140 or $1400, you took the job and agreed to the condition set by the customer, yet you under deliver. IMO, OP has every right to complain and give you a bad review

[PLUJ]

Hello,

For the love of god I knew this little kid would post a bad review and try to make me look bad.

Here is the real story and anyone who runs a business or isn't half retarded will understand.

I am the owner and operator of DKCUSTOMS.

So this kid Ben or Ken or Dave messages me inquiring about painting a front lip. The regular procedure if the lip is brand new goes as follows:

Sand the lip down with 400 grit.
Sand the lip with 600 grit.
Apply BESA primer on to the lip.
Let dry for 24th hours and bake.
Next day sand the lip down again remove all primer spotting or imperfections in the primer.
Wet sand the primer.
Let dry, complete remove all wax and grease from the lip including lint etc.
Apply base.
Apply clear.
Let dry and call customer for pick up.

Cost $250.
Half pint of base $44
Primer $20-$30
Clear $30-$40

Profit roughly $150 for a front lip with NO DAMAGE.


This kid messages me and clearly states his budget is $100 dollars to paint a front lip PERFECTLY AND PROFESSIONALLY.

I say this is too low but he is very content with his AMAZING self made prep work and bondo. There was 3 different colored bondo fillers used and different canned primers. It looks like a rainbow when it came to my shop.

I told him clearly 100 plus 20 for the pruner if the BODY WORK IS ALREADY COMPLETE AND JUST NEEDS PAINT. If the lip is ready for paint that means YOU KEN OR BEN prepped it and sanded it allllll the way down. You put the filler. You sanded the filler down. You applied primer and YOU sanded it down and now it needs a wipe and shoot.

You did nothing you expected to take advantage of me and get the cheapest job possible at the cheapest rate and expected ferrari quality so that way you could blame me if anything happens.

You told me the paint is hard to match and that the previous shop couldn't. So I referred you to my paint rep who has been in business for 40 plus years. I even told him before you called to not use a CODE but to use his 12 thousand color machine that scans existing color's hoping it will be as close as it can humanly get.

You go there and get the paint you didn't even open the can to check if it was matching you just brought it to me it still had the seal so you're basically trying your hardest to catch me on a mistake.

All this for 100$ minus material I make $9.36.

Then after you cried about the misfortunes in finish. I told you PLEASE GO GET THE RIGHT COLOR AND I WILL SHOOT IT FOR FREE.

You then PMS and say you can't take a chance again.

Like you are risking a 6 thousand dollar paint job. For god sakes I'm sorry I don't lose sleep for your lip. I don't construct my business hours and family life around your lip made of platinum and gold. I'm sorry man. I'm actually sorry I even took the job. It wasn't worth my time in any way but I just felt like I should say yes because you looked 14 and I figured all you had was that 100 bucks.

Now I get 3 reviews on Facebook from some Billy guy and some other guy who I never even met. One lip doesn't determine a business. Sorry again. Bring the lip even bring a friend lip and I dedicate a whole week for your $14 and I will make you happy.

I am booked UNTIL April and I have been in business less than a year. I can't just focus on lips for kids. Again my apologies but don't try to ruin my name. You have no business you probably sell candy so understand I got a family to support not just you.

Enjoy the weekend ladies and gentleman and free chocolate bars for for future customers.

Cheers

Wow, looks like you missed some BIG steps in your painting process then.

I asked if the job could be done for “around” $100, never stated that was my budget. If you read the first text I sent, I clearly state “prepped and painted”

I only used one body filler, there is not three different colours. I did not apply primer, only sanded the existing finish down at areas that required repair. Then applied plastic weld and body filler after. Not sure where you got the “primer” from.

I did not even complain about the areas that I did work on, they look fine to me.

You told me the additional $20 when I was there to drop it off. You saw the lip in the condition it was in first hand. You should be able to quote the price no problem.

Again, if a finish free of runs and dust particles is considered “Ferrari” quality, I don’t know what to say.

I’ve mentioned I wanted the paint mixed not based on just the code, as I’ve had mismatch paint just going by the code previously, not a piece for this car, totally different situation.

Actually the “40 plus experienced paint mixer” did open the can after mixing to compare with the lip I had him scan. Also I chose not to open the can as I didn't want any contamination or particles in it.

Before you even sprayed the base coat, I said “I’d rather not risk the final product. So if you’re unable to guarantee a perfect job. Then I’d rather just cancel. I can drop by later today to pick up the lip and paint” You responded “It will be done properly.” I explicitly set out my expectations, you were up to the job, I gave you an option to just cancel the job. You still took it.

Do I need to screenshot the text messages?

[Mr.Money]

Haha....."You Get what you Pay for" *walks away*....
looks like you got punked out of 100 dollars OP.

[xlilxjohnny]

do it! screenshots!

[The_AK]

I've done similar work in my art class back in elementary school

[acrophobia]

I know I'm getting old and crotchety, but when a business owner responds to an issue or accusation as inappropriately as Mr. DK Customs did earlier in this thread, it means I would never, ever use their services. He probably couldn't give a hoot about my personal opinion as it's only one person, but I've got to assume that there are many other folks like me on this forum. If you want my business, show me that you can respond rationally to negativity.

Why an owner would trash a customer in an online forum, whether right or wrong, is beyond me.

[Soundy]

Literally the worst thing that could happen to me right now would be to lose all internet and not be able to follow this thread.
:yuno:

[VR6GTI]

Hello,


You should be ashamed regardless charging someone for the work that was done. You obviously don't have very high standards and cannot be that busy if you considered doing this $120 job.
Live and learn OP

[flagella]

Maybe a coincidence but..... they share the same logo...... just sayin'
http://i67.tinypic.com/ohlsfb.jpg

lol I stay away from any fking business waving this corny banner.

[XplicitLuder]

I think where http://www.nextmovie.com/wp-content/uploads/2013/05/the-fast-and-the-furious-tokyo-drift2.jpg has lost everyone is pretty simple ...

It shouldnt matter how much he pays you, wheter its 10$ or 100$ , painting it properly is painting it properly,

http://i.imgur.com/dQpcS8c.png

[GabAlmighty]

You never had your lip... You never had your car.

[Curren$y]

VIP Auto Body 2.0

[BoostedBB6]

This guy even went as far as to block and remove any negative reviews on his business.
Been in business 1 month and already on the RS radar.....best just close doors now before this goes to page 18 :P

[Lomac]

Maybe a coincidence but..... they share the same logo...... just sayin'
http://i67.tinypic.com/ohlsfb.jpg

Wrong company lol

[Lomac]

Long read, rundown of what happened;

I took my front lip to DKcustoms to be painted. Damir (the owner) gave me a good price, and I thought I’d give this new shop a try. I bought the lip second hand to use as a spare. It had previously been damaged and had cracks, so I repaired it with plastic weld, then body filler to smooth it out. I only repaired the cracks and did not sand off the old paint. As I thought it would be an easy job for him. The day after I dropped the lip off, he texts me saying he won’t be able to make it perfect because of my bad body work. So I tell him if it's not going to be perfect, don't paint it and I’ll come pick it up, since I didn’t want to risk having it done poorly. He then texts me saying it will be done properly. So I let him paint it and emphasize I'm not in a rush.

If he had doubts he should have told me when I was there to drop the lip off.

He gives me a text a few hours later saying it’s done and I can pick it up tomorrow. I asked how it turned out and if there’s anything I should be concerned about. He responds “it’s perfect”.

Next day I go and pick it up, and right away I point out the dust particles embedded in the paint. Damir brushes it off saying it can be sanded and buffed out within 5 minutes (Why not have it done before the customer comes and picks it up?). Also paint runs/drips everywhere, and blames that on my "terrible" body work. How does bodywork cause paint drips? Most of the paint drips weren’t even in the area I did repair on. He say’s “I know your type, you want cheapest job but quality like Ferrari.” All I ask for is minimal paint drips, and no dust particles embedded in the paint, if that’s considered Ferrari quality then his standards are way too low. For reference, I paid $160 including paint. Yes, it’s a good price but not deserving of such lack of effort.

He never said what was wrong with my body work, but just said the existing finish was really scratched. Shouldn't that not be an issue if the whole piece is going to be sanded down and primed anyways?

The paint match was totally off. I told Damir before I wanted to leave my other lip with him for reference. He tells me to take the lip to his guy at Lordco for the paint to be mixed. The poor match wasn't his fault, but he does this to avoid responsibility for the paint mismatch. Even though originally he told me specifically to go to his Lordco guy and that the match would be very close.

I took it to another body shop yesterday to have the job redone. The person at the shop said the awful paint quality isn’t caused by body work, but instead Damir didn’t sand off the old paint properly and rushed the whole painting process.

I was able to get in contact with a previous customer of his, as I was skeptical to make a review if I was the only one that experienced this. The other customer had said the same thing; paint drips, dust, poor customer service, Etc. I won’t mention who it is, as he/she had much bigger work done, and hopefully can get the issues sorted out.

Also the actual shop he operates at isn't called Dkcustom5. (Won’t name the actual shop, since he probably rents the workspace). The shop looks really unorganized and messy. When I arrived to pick my lip up, it was resting on top of someone else's car. My mistake for still entering, just thought to never judge by appearance.

He refused to refund me the cost and asked who would pay for his three hours of work, maybe put more effort into your work then? He did however offer to redo the lip if I pay for the paint again, though, I would never go back again considering his total lack of effort, quality control and attitude.

Coles Notes:

-Took my front lip to DK customs to be painted.
-Says it’ll be done properly and the finish product will be perfect
-Paint drips, dust particles everywhere, uneven paint
-Claims his paint jobs are perfect and not his fault

I wanted to warn you guys as he hash tags revscene a lot on instagram. He makes his work seem really nice on IG, certainly fooled me.

Hopefully this happens to none of you.
Not out to destroy his business, but hopefully he sees this and learns from it.

Don't want to clog this thread with too many pics, but these are some examples of his work.

https://lh3.googleusercontent.com/-kgK18WRfLrU/VrY05vnpA6I/AAAAAAAAABw/3GArSD2KB8M/s720-Ic42/1.JPG
Paint run

https://lh3.googleusercontent.com/-BubRqaQtcWk/VrY03g3JTdI/AAAAAAAAABw/NbppVeXwuv0/s640-Ic42/10.jpg
Paint runs along the edge

https://lh3.googleusercontent.com/-MISUwqyIBIw/VrY05t3Hi7I/AAAAAAAAABw/WQ-3htuE8lY/s640-Ic42/11.jpg
Drips on the edge

https://lh3.googleusercontent.com/-kg_Oa-_oPqc/VrY0556mNBI/AAAAAAAAABw/iIHAK8fcnRk/s640-Ic42/12.jpg
Scratched, old paint not sanded off properly before painting.

https://lh3.googleusercontent.com/-Y1DglaStwoQ/VrY1DLj4ReI/AAAAAAAAABw/XH99O7X_vho/s640-Ic42/9.jpg
Same here with dust particles

https://lh3.googleusercontent.com/-ocw1YeKv948/VrY09YEwIgI/AAAAAAAAABw/1IZAFMumqYw/s640-Ic42/3.jpg
Drips and uneven paint coverage

https://lh3.googleusercontent.com/-Qejldw12b9M/VrY09j1BAuI/AAAAAAAAABw/M1qAPltZ_kg/s640-Ic42/4.jpg
Runs

https://lh3.googleusercontent.com/-pA-7OFSAZsg/VrY0-QjT5HI/AAAAAAAAABw/tAKtA4yuMaQ/s640-Ic42/5.jpg
Drips

https://lh3.googleusercontent.com/-1yVM5OY5HOQ/VrY1CUFRu-I/AAAAAAAAABw/tDylRWO-Xms/s640-Ic42/6.jpg
Runs

https://lh3.googleusercontent.com/-HScEfXibpt0/VrY1CbySjgI/AAAAAAAAABw/n56DdPtI0EU/s640-Ic42/8.jpg
Drip

Hello,

For the love of god I knew this little kid would post a bad review and try to make me look bad.

Here is the real story and anyone who runs a business or isn't half retarded will understand.

I am the owner and operator of DKCUSTOMS.

So this kid Ben or Ken or Dave messages me inquiring about painting a front lip. The regular procedure if the lip is brand new goes as follows:

Sand the lip down with 400 grit.
Sand the lip with 600 grit.
Apply BESA primer on to the lip.
Let dry for 24th hours and bake.
Next day sand the lip down again remove all primer spotting or imperfections in the primer.
Wet sand the primer.
Let dry, complete remove all wax and grease from the lip including lint etc.
Apply base.
Apply clear.
Let dry and call customer for pick up.

Cost $250.
Half pint of base $44
Primer $20-$30
Clear $30-$40

Profit roughly $150 for a front lip with NO DAMAGE.


This kid messages me and clearly states his budget is $100 dollars to paint a front lip PERFECTLY AND PROFESSIONALLY.

I say this is too low but he is very content with his AMAZING self made prep work and bondo. There was 3 different colored bondo fillers used and different canned primers. It looks like a rainbow when it came to my shop.

I told him clearly 100 plus 20 for the pruner if the BODY WORK IS ALREADY COMPLETE AND JUST NEEDS PAINT. If the lip is ready for paint that means YOU KEN OR BEN prepped it and sanded it allllll the way down. You put the filler. You sanded the filler down. You applied primer and YOU sanded it down and now it needs a wipe and shoot.

You did nothing you expected to take advantage of me and get the cheapest job possible at the cheapest rate and expected ferrari quality so that way you could blame me if anything happens.

You told me the paint is hard to match and that the previous shop couldn't. So I referred you to my paint rep who has been in business for 40 plus years. I even told him before you called to not use a CODE but to use his 12 thousand color machine that scans existing color's hoping it will be as close as it can humanly get.

You go there and get the paint you didn't even open the can to check if it was matching you just brought it to me it still had the seal so you're basically trying your hardest to catch me on a mistake.

All this for 100$ minus material I make $9.36.

Then after you cried about the misfortunes in finish. I told you PLEASE GO GET THE RIGHT COLOR AND I WILL SHOOT IT FOR FREE.

You then PMS and say you can't take a chance again.

Like you are risking a 6 thousand dollar paint job. For god sakes I'm sorry I don't lose sleep for your lip. I don't construct my business hours and family life around your lip made of platinum and gold. I'm sorry man. I'm actually sorry I even took the job. It wasn't worth my time in any way but I just felt like I should say yes because you looked 14 and I figured all you had was that 100 bucks.

Now I get 3 reviews on Facebook from some Billy guy and some other guy who I never even met. One lip doesn't determine a business. Sorry again. Bring the lip even bring a friend lip and I dedicate a whole week for your $14 and I will make you happy.

I am booked UNTIL April and I have been in business less than a year. I can't just focus on lips for kids. Again my apologies but don't try to ruin my name. You have no business you probably sell candy so understand I got a family to support not just you.

Enjoy the weekend ladies and gentleman and free chocolate bars for for future customers.

Cheers

Okay, so we have the customer and shop owner pointing fingers at one another. Great. It's a he-said, she-said stand off.

I don't suppose either of you took photos of the lip in it's pre-painted, post-dropped off condition?

No?

That there is the reason why I take photos of anything that leave my possession and gets handed to someone else.

So, there are screen captures of the conversation? Great. Any desire to post 'em so we get proof as to who said what?

If not, your post is just as good (or bad) as the shop owner's.


That said...

Referring to the pictures in the first post, though, and completely ignoring the absolutely shitty prep work that was done (not gonna comment on who did or didn't do it), the paint job itself looks pretty dismal. Yes, runs aren't unheard of, even in high end paint jobs, but at least wet sand that shit out and touch it up. It looks like the first time I ever spray bombed something. And even then I sanded it back down and redid it.


Oh, and VIP was my first go-to thought as well. However, say what you will about them, at least TS had some semblance of admitting to his wrongdoing.



Edit: Just realized this from the first post: "Also the actual shop he operates at isn't called Dkcustom5. (Won’t name the actual shop, since he probably rents the workspace)"

....What?

[DKonnin]

Follow DKCUSTOM5 on Instagram. See for yourself. From now on I will post pictures so close to the paint that you won't be able to miss a single dust spot.

Feel free for anyone to stop by for a coffee and watch me paint as well. You will see why I can't run my business for cheap customers.

God bless you all and may you all have a great weekend especially Ken. I hope you get your lip fixed.

It's not like I have customers from revscene anyways. I am happy for any publicity good or bad so thanks to everyone in this thread who thanked or hated I appreciate you all no sarcasm intended.

Cheers

[bcrdukes]

I think the biggest lesson here in this thread is this:

Stock is best. Don't mod your car.

[bilgord]

Another fly by night hack that won't last. Funny someone should mention VIP, their ads disappeared from craigslist right about the same time DK started popping up.

VIP used to spam craigslist with multiple ads a day same as this hack. I'll be flagging his ads off.

[meme405]

You should have never responded to this thread. You only made yourself look even stupider, especially the last half of your first post calling OP out and bad mouthing him.

If your gonna defend yourself don't make it personal, lay out the facts and let others decide. Making rude comments only skews their opinion of you and their end decision.

Onto this little gem:

It's not like I have customers from revscene anyways. I am happy for any publicity good or bad so thanks to everyone in this thread who thanked or hated I appreciate you all no sarcasm intended

You're a moron. This forum has like 70,000 users, 90% of which are in Vancouver, this forum is also read by countless other people in Vancouver. If you think no users/readers are your customers you are seriously stupid.

I still can't believe how many bodyshops fail to see the business angle of getting this forum behind them. We are car enthusiasts, most of us are willing to give up a lot more than other customers in terms of time and money in return for quality. We are probably some of the easier customers you will have if you SIMPLY DO GOOD WORK. And yet we get ignored by bodyshops because they just like the easy hugely profitable ICBC jobs where they can pray on stupid customers that don't even do a walk around of their cars before driving them out of the shop.

[bluejays]

Why did you remove your Facebook page? Lmao

[swfk]

Please stop using the tag #revscene to promote your business. Just want to see local cars. I already see enough Acurakuza lol

[Gtrr33]

so why say you do not get much business from revscene, but tag revscene in every post?!

[VR6GTI]

I still can't believe how many bodyshops fail to see the business angle of getting this forum behind them. We are car enthusiasts, most of us are willing to give up a lot more than other customers in terms of time and money in return for quality. We are probably some of the easier customers you will have if you SIMPLY DO GOOD WORK. And yet we get ignored by bodyshops because they just like the easy hugely profitable ICBC jobs where they can pray on stupid customers that don't even do a walk around of their cars before driving them out of the shop.
You have no idea

[kkttsang]

Follow DKCUSTOM5 on Instagram. See for yourself. From now on I will post pictures so close to the paint that you won't be able to miss a single dust spot.

Feel free for anyone to stop by for a coffee and watch me paint as well. You will see why I can't run my business for cheap customers.

God bless you all and may you all have a great weekend especially Ken. I hope you get your lip fixed.

It's not like I have customers from revscene anyways. I am happy for any publicity good or bad so thanks to everyone in this thread who thanked or hated I appreciate you all no sarcasm intended.

Cheers

Fine let's say you do quality work, but the way you conduct yourself as a owner of this business is atrocious. The way you talk about the customer, then they way you call out people on revscene. You keep saying he's a kid, but I think your the kid that have no idea how to treat customers or potential customers. May be take a look at this thread and learn how to treat customers better, with so much competition in your area of work why would anyone go somewhere that they call their customer names.

If you wanted to defend yourself in this thread you could have done it in a professional manner, first you should know your clients name, don't say ken or Ben, you probably know it, you just wanted to say that to belittle their credibility, second don't call them out as a kid, does that matter? Are kids not a customer. Also don't say that he's a kid and probably 100$ is all he has. That's just makes you an asshole.

Your not seeing the whole picture, the kid could have had brought you a bunch of business potentially. That kids father could have owned a dealership and may have used you as a bodyshop for many cars.

Your like that type of waiter who treats a table who spends hundreds dollars really well, but treats the other table who only ordered drinks terribly only later realize the people having drinks were friends with your boss.

[twitchyzero]

Are there no regulations for non-icbc body shops? :fulloffuck:

your business is done...over what, $9 profit?

doesn't own up to dog shit performance, insults a customer publicly and then tries to promote his social media on a grill thread :victory::lawl:

It wasn't worth my time in any way but I just felt like I should say yes because you looked 14 and I figured all you had was that 100 bucks.


don't agree to the task if you aren't gonna perform to standard and/or stand behind your work. If this type of work is passable, you're effectively undermining your industry while lowballing market rates for a quick cash. Your customers deserve better...but so does your fellow body shop colleagues.

I was once in OP's shoes and did a private deal and the panels came back very mismatched. Shop probably just treated me like some "kid" who didn't know any better. Several ICBC claims prior had no such problems...cash price = garbage work. They eventually redid 1 of 3 panels but i'm still left unhappy..never again you get what you pay for...but at the same time the work should be consistent for repeat customers regardless of ICBC or private deal.

[Euro7r]

Follow DKCUSTOM5 on Instagram. See for yourself. From now on I will post pictures so close to the paint that you won't be able to miss a single dust spot.

Feel free for anyone to stop by for a coffee and watch me paint as well. You will see why I can't run my business for cheap customers.

God bless you all and may you all have a great weekend especially Ken. I hope you get your lip fixed.

It's not like I have customers from revscene anyways. I am happy for any publicity good or bad so thanks to everyone in this thread who thanked or hated I appreciate you all no sarcasm intended.

Cheers

Donkey Kong, no one wants to follow you on Instagram on here and care about your pictures on social media. Obviously you only post the good pictures and not your paint running, dusted particle paint jobs.

If a customer is too cheap for you, why even accept their business

Even if you paid me, I wouldn't bring my car to your shop considering how you treat your customers.

[PLUJ]

I’m going to hold off from posting screenshots of the conversation for now, as I think I have gotten my point across. But if Damir has any disagreements with anything I have said in my posts, I have no problem posting them.

I appreciate the responses guys.

[Energy]

For the love of god I knew this little kid would post a bad review and try to make me look bad.

So this kid Ben or Ken or Dave messages me inquiring about painting a front lip. The regular procedure if the lip is brand new goes as follows:

I'm actually sorry I even took the job. It wasn't worth my time in any way but I just felt like I should say yes because you looked 14 and I figured all you had was that 100 bucks.



You call him a little kid but he seems more mature and articulate than you. YOU sound like a little kid whining and complaining on here.

[Impreza]

A proper bodyshop would have a painter that can mix their own paint and can tint down paint to what color they need. I have seen a few shop that goes to Lordco to mix their paint and wow, sometime I think lordco don't care what they mix. It was a night a day difference in color. I worked with a painter that I thought was very good at mixing paint and tinting color down to what he need to blend when painting, he was even able to mix color from scratch with out paint code. I think runs on paint will always happen, but not fixing the runs before a customer come pick it up is not professional, unless they don't see it. On big jobs sometime runs happen around corners that you don't see but on a little piece like a front lip should had been picked up right away.

Like everyone else said if you can't do it for that amount, why take in a job that you can't properly do. Don't half ass something, it will come back and bite you.

[Suprarz666]

A proper bodyshop would have a painter that can mix their own paint and can tint down paint to what color they need. I have seen a few shop that goes to Lordco to mix their paint and wow, sometime I think lordco don't care what they mix. It was a night a day difference in color. I worked with a painter that I thought was very good at mixing paint and tinting color down to what he need to blend when painting, he was even able to mix color from scratch with out paint code. I think runs on paint will always happen, but not fixing the runs before a customer come pick it up is not professional, unless they don't see it. On big jobs sometime runs happen around corners that you don't see but on a little piece like a front lip should had been picked up right away.

Like everyone else said if you can't do it for that amount, why take in a job that you can't properly do. Don't half ass something, it will come back and bite you.

Most shops are not going to spend all the time/material to tint a colour for a job as cheap as this. They'll usually get the paint code, pull out the colour chips and see which one is the closest match. Some colour variances directly off the deck of chips are relatively good, some are not.

About the runs, yes they do happen. But it should not be to that degree, and he can't blame it on prep work for that either.

As for dust and debris in paintwork, it is bound to happen. It is extremely hard to get a job completely dustless. That's usually where wetsanding/polishing comes in. However, it comes down to price once again.

[Klondike]

As for dust and debris in paintwork, it is bound to happen. It is extremely hard to get a job completely dustless. That's usually where wetsanding/polishing comes in. However, it comes down to price once again.

Yes! Which is why it's super important to maintain your spray booth, use tack cloths and a dust-free refinishing spray suit to minimize the dust particles.

[gawesome]

http://uploads.tapatalk-cdn.com/20160207/cb2fbb75c0b5549967203d0823ef78ea.gif

[Soundy]

I think the biggest lesson here in this thread is this:

Stock is best. Don't mod your car.

You're obviously not a Jeep guy :accepted:

[BoostedBB6]

Follow DKCUSTOM5 on Instagram. See for yourself. From now on I will post pictures so close to the paint that you won't be able to miss a single dust spot.

Feel free for anyone to stop by for a coffee and watch me paint as well. You will see why I can't run my business for cheap customers.

God bless you all and may you all have a great weekend especially Ken. I hope you get your lip fixed.

It's not like I have customers from revscene anyways. I am happy for any publicity good or bad so thanks to everyone in this thread who thanked or hated I appreciate you all no sarcasm intended.

Cheers

Members: 70,859 and growing. 70,859 people who are here because of cars. 70,859 people who share reviews and experiences about car related items.

If you think that pissing off 70,859 car people will do nothing for your business you will soon find out that you are VERY wrong.
No one is going to waste there time to watch you paint when we have photos of the below acceptable hack job we are discussing here.

70,859 members dude....70,859.

[Inaii]

Members: 70,859 and growing. 70,859 people who are here because of cars. 70,859 people who share reviews and experiences about car related items.

If you think that pissing off 70,859 car people will do nothing for your business you will soon find out that you are VERY wrong.
No one is going to waste there time to watch you paint when we have photos of the below acceptable hack job we are discussing here.

70,859 members dude....70,859.

Not to mention other clubs. I know I'll be letting the rotary community know about how he treats potential and current clients. And since I see he's already worked on an RX7, that will probably be the last one.

[DKonnin]

Members: 70,859 and growing. 70,859 people who are here because of cars. 70,859 people who share reviews and experiences about car related items.

If you think that pissing off 70,859 car people will do nothing for your business you will soon find out that you are VERY wrong.
No one is going to waste there time to watch you paint when we have photos of the below acceptable hack job we are discussing here.

70,859 members dude....70,859.



You're 100% right but the fact that all these people are pissed off is not in my control. I have tons of happy customers and regulars and this lip goes bad for one customer and all 70k plus members have to bash my business?

The customer was not polite with me in any way and I need to post positive replies to him and not speak my mind?

I know a lot of the members in this forum and in the whole revscene in this city and I was probably driving tuned cars before half of you got your license so at least get to know me and don't just judge and post random shit so I keep replying and you guys can enjoy your Sundays.

I'm a human too. Why would I go out of my way to paint one lip so bad purposely to make everyone mad. Just get over it. I offered to paint it for him again and I told him to buy the paint. I don't mix paint for people I don't have the equipment to mix custom paint with my own hands. Maybe one day but I'm not a millionaire nor do I run a business for 20 years. I literally opened in July of last year. Ken could have posted a review and said he wants happy but he posted a essay and I have to defend myself. Maybe it was rude yes but I took the job and now this happened. I can't reverse time all I can do it is show what I can do and ask people not to judge my work for a lip. Everyone here has a job and if one time you fuck up am I supposed to start posting threads about you and your poor business and manners? No you fucked up, move on with your life don't let people discourage you for one Honda civic lip.

I'm not an ICBC shop I literally learn how to be better every single day. I never told Ken this lip was gonna make it in the fast and furious of how beautiful it's going to be. I just charged him for a quick spray and it didn't work out how it was supposed to. I didn't charge him 400 bucks. He was picky and thats that. I respect that. I didn't have the time for it to make it how he expected and I ADMIT that. I already told him to bring it again. And he is still welcome to and he can post new pics as close as he wants with all the same angles.

That's all I can do.

As for the people I never met or even heard of I can't argue with all of you. Words don't do anything especially for all you Internet warriors and when I go check your pages on Facebook they're all blocked and private because no one is open to a reply they can only dish things out and take their frustrations out from their personal lives.

So what does that leave me with? I can just show my future projects and improvements and past projects that came out amazing and that's all. I can't keep reading this thread and people giving their opinions. Go focus on yourself and good luck with whatever you do and I'll never bash you for serving a drink wrong or the fact you failed your exam last Tuesday. That's not me but I'll still believe that you can do better. I'm not a douche bag like people posting negative reviews on a start up business page.

Bring the lip or don't. You're not gonna waste money. And if you don't want to then don't and let it go.

There's no other way for me to prove anything to anyone and I don't have to regardless of who any of you are. If people choose not to come to my shop for a paint job that's fine I respect that and I hope you can find a great deal somewhere else and get a good result.

I can't be mad or upset you choose a different shop. There are thousands in the lower mainland. I've had ICBC shops ruin my quarter panels on both sides and these guys are in business for years. I never bash them on a thread. I give them a chance and they made my car 10/10 mint. Saved myself a headache and the reputation of their company for their mistake and the job was way bigger than a lip.

Anyways I don't use revscene forums I made this account to reply to all you fine ladies and gentlemen. You can't all be so close minded and sensitive about this situation that you think every job I do looks like that. It's impossible. If that was the case I wouldn't be had 400 plus customers until this date. If some are not happy it's part of it I understand it and I need to fix the issue. Me being rude or putting the customer down was out of frustration not because I personally hate the kid I don't even know his last name.

If Ken reads this feel free to bring a piece by the shop whatever it is and I'll do it free of charge and you can see how the result is when I take my time to do it. I don't mind because this became world war 3 in good old BC. And if you don't want to and you rather keep fighting then I can't help you or anyone else on here.


Cheers

[meme405]

Nothing else to be said here, this little excerpt of the post above says all you need to know:

There are thousands in the lower mainland.

A quick search on here shows the few shops that many revsceners trust. Go to one of those, or go to this guy if you still feel like it after reading all this bullshit. What the fuck do I care.

[Timpo]

I just saw this thread for very first time and damn it's a gong show.

The business owners need to understand the power of internet + word of mouth.
It may feel unfair and stressful, but that's how it is in this technological world.

Even government agencies, police forces, etc. are feeling power of internet too.
Also citizens are losing privacies.

Lastly, thank god that ruined lip wasn't for GT-R.

[Mr.C]

Protip: When you come across as a dick, people will immediately assume you do shit work.

May or may not be true, but that's how the internet works, chief.

[kkttsang]

.

[Soundy]

I just saw this thread for very first time and damn it's a gong show.

The business owners need to understand the power of internet + word of mouth.
It may feel unfair and stressful, but that's how it is in this technological world.

Even government agencies, police forces, etc. are feeling power of internet too.
Also citizens are losing privacies.

Lastly, thank god that ruined lip wasn't for GT-R.

I can't believe I just Thanked a Timpo post. :drunk:

[bluejays]

He's offered a repaint for free, tough lesson to learn but good on him for stepping up. At the end of the day everyone makes mistakes. +Respect

[SpeedStars]

Did timpo get hacked? :pokerface:

[kkttsang]

He's offered a repaint for free, tough lesson to learn but good on him for stepping up. At the end of the day everyone makes mistakes. +Respect

What about calling customer names and the way he talked about revscene?

[bluejays]

What about calling customer names and the way he talked about revscene?

Don't get me wrong, I would never set foot in his shop. All I'm saying is that it looks like he learned his lesson, just giving him props for offering to repaint

[Super Dipper]

Time to hire a P.R. rep mr. DK, one that doesn't make the owner of said business look like a fool.

[fliptuner]

Don't get me wrong, I would never set foot in his shop. All I'm saying is that it looks like he learned his lesson, just giving him props for offering to repaint

It's one thing if he offered right off the bat but he's pretty much only doing it now as damage control.

OP, learn that you get what you pay for.

[DKonnin]

It's one thing if he offered right off the bat but he's pretty much only doing it now as damage control.

OP, learn that you get what you pay for.


It was offered before this thread was ever made and customer denied it...

[fliptuner]

It was offered before this thread was ever made and customer denied it...


Then after you cried about the misfortunes in finish. I told you PLEASE GO GET THE RIGHT COLOR AND I WILL SHOOT IT FOR FREE.


If Ken reads this feel free to bring a piece by the shop whatever it is and I'll do it free of charge and you can see how the result is when I take my time to do it. I don't mind because this became world war 3 in good old BC.

You first offered to shoot it for free IF HE SUPPLIED THE PAINT. Then you said you would do it free of charge (with no mention of him supplying the paint) AND admit you can do a better job if you actually take your time BECAUSE as you put it, "this became world war 3"

You shouldn't have even taken the job since:
1. it wasn't profitable
2. the "workmanship" is garbage

Forget about the cost, forget about the prep. If that part was prepped perfectly and the paint colour was prefect, it would still turn out looking like crap because of the way it was shot.

[DKonnin]

You first offered to shoot it for free IF HE SUPPLIED THE PAINT. Then you said you would do it free of charge (with no mention of him supplying the paint) AND admit you can do a better job if you actually take your time BECAUSE as you put it, "this became world war 3"

You shouldn't have even taken the job since:
1. it wasn't profitable
2. the "workmanship" is garbage



Forget about the cost, forget about the prep. If that part was prepped perfectly and the paint colour was prefect, it would still turn out looking like crap because of the way it was shot.




At the time I told him get the paint because for the 9th time I don't mix paint and match it. I don't know what other language to put it in.

Now I will pay for paint but he needs to CHOOSE the RIGHT paint and right SHADE even if it takes both if us to enter the store and use 2 opinions on how close the match is. I hope that is clear for you.

If you need it explained again let me know.

This is the only job I'll do free because he deserves it. Other wise all you people are like hounds. I can't please and comfort everyone.

I care for my business that's why I'm even replying to strangers. If I didn't care I would just post some dirty pictures and laugh. So calm down and accept the situation at hand.

1. Mistake was made
2. Paint wasn't right
3. Job was rushed.
4. Free job is offered
5. Free job was offered before as well
6. Paint will be FREE ( no charge )
7. Anytime Ken agrees the job will be done.
8. No other options to prove quality to strangers.

[Timpo]

It was offered before this thread was ever made and customer denied it...

I don't think anyone here is mad at you for making a mistake, nobody is perfect. We all make mistakes and people understand that.

It's quite clear that people were having problems with your attitude especially on your first post.

If you would've explained your side of story politely and professionally, and explained how you offered job re-do but customer declined, you would have had much less problem.
Quite frankly, many of your comments on this forum were uncalled for.

We know business owners are extremely busy + enormous operating/overhead cost, paying lease(commercial lease is super expensive), accountant, employees, equipment, amortization costs, hydro, etc...all add up.

98% of business in BC are small business, so we all know business owners and how frustrating it can be. Despite that, I believe your attitude on this forum was a bit over the top.

If you're a business owner, as you know, you must have a really thick skin. If you're planning on continuing your business, I can guarantee you that worse thing will happen. It's just a matter of time. That's why owning a small business is not for everybody, in fact, it isn't for most people. Especially if you have a family to support. Most people would rather be an employee with cushy benefits.

[Timpo]

You shouldn't have even taken the job since:
1. it wasn't profitable
2. the "workmanship" is garbage

Actually, sometimes it might worth a whole to do a job at cost to make customer connection.

A lot of business owners do it through Groupon (which usually leads to total disaster) but sometimes, it does work, if done right.

[evlee]

http://i2.kym-cdn.com/photos/images/original/000/540/667/795.gif

[thebrownboy]

"and I was probably driving tuned cars before half of you got your license"

It was at this point that I lost any positivity/respect that I had towards the shop owner. It's not about the job or how you did but how you reacted that defined you as a person and business owner. Your first reply should have been that you would fix his lip free of charge and get it right, not trying to defend your position.

If a customer is dissatisfied and has proof as well as the potential of you losing many customers (I'm sure some out of the 70,000 would've come to you if you initially offered to fix it right away) then sometimes you just have to man up and be the bigger person. This is coming from a small business owner also.

[i-vtecyo]

I'm pretty sure both parties have learned their lesson..

OP - never cheap out on things you value and expect quality work otherwise you'll pay x2 to get it done properly.

DK - never take on and accept a "quick" side job for extra $$ and jeopardize the possibility of degrading your "quality" work reputation and company name.

IMO just leave DK alone as im sure majority of his offensive replies were posted out from frustration and he felt the need to play the defense card with everyone bashing on him. Given the circumstances, could DK have been more professional about the situation and posts? Totally, because especially as the owner of the shop, your attitude and negativity significantly reflects on the service that you and your business provides. In addition Dk, you could have also "gone the extra mile" to do the job "right" the first time with proper techniques rather than doing it all over again and to deal with this BS because in the end, it's not worth degrading your company name for a micky mouse job. For now, just smarten up and act more professional as your future posts continues to represent your company name.

[hi-revs]

Sounds like DK is the type of shop that will apply the paint for you; they don't mix their own paint and will do a mediocre job at it. And if u complain, then you'll get comments like, "u get what u pay for".

Moral of the story- u often times get what you paid for.
But DK, u really did do a shitty job on the lip especially since youre a shop, even if only $100 was charged to the customer. Plus your attitude is kind of an ass.

[swfk]

I'm pretty sure both parties have learned their lesson..

OP - never cheap out on things you value and expect quality work otherwise you'll pay x2 to get it done properly.

I will have to disagree on that point. Look at OP pictures again, it looks like complete shit. Even for a low price, it shouldn't be that bad.

[acrophobia]

The customer was not polite with me in any way and I need to post positive replies to him and not speak my mind?


That's right. You need to bite your tongue, put on your best fake smile, and attempt to make them happy. I'm not saying that you need to let customers take advantage of you, but it's in your best interest to keep folks as satisfied as possible, especially since social media reaches people so quickly. Had your original response to the op been a simple explanation of the situation from your point of view, with an offer to make it right, I don't think we would be piling on you at all.

To use another example you gave (and this is simpler than your situation but I'll use it anyways), I could care less if someone served me the wrong drink; mistakes happen. But if they called me names, made excuses, and said my business, and the business of my friends, didn't matter, then we would have a problem.

Also keep in mind that I, and many others, don't want to see your business fail. I think being a business owner would be a really tough job and I have respect for anyone trying to make a living on their own. But a huge part of that success will come from how you treat people, and especially how you respond when they get prickly. Make mistakes, learn, and improve; it's a never ending cycle that makes you a better person with a better business. Good luck, I hope you can turn things around!

[Soundy]

"and I was probably driving tuned cars before half of you got your license"

It was at this point that I lost any positivity/respect that I had towards the shop owner.
Being older doesn't automatically make one right, either...BrokeBack

[i-vtecyo]

I will have to disagree on that point. Look at OP pictures again, it looks like complete shit. Even for a low price, it shouldn't be that bad.

Correct me if I'm wrong but $120 for a front lip "paint job" is only a quarter of the actual cost compared to a reputable body shop. Most quality shops charge $400-/+. We can't really expect much because $120 just barely covers up for the paint materials and shop supplies itself, so I wouldn't be that surprised as preparation work was never done properly. However, there were no excuses for the large amount of drips and uneven coverage as that had nothing to do with preparation work and unfortunately, that was the exact quality of work I received 6 years ago when I paid $150 for a respray on my civic's front bumper. I took that as a lesson learned because you really do get what you pay for and sometimes worse.

Just out of curiosity, Dk/OP was there ever a receipt printed/received?

[punkwax]

ITT we learn i-vtecyo is the taxman. :lol

[jackp0t]

Correct me if I'm wrong but $120 for a front lip "paint job" is only a quarter of the actual cost compared to a reputable body shop. Most quality shops charge $400-/+. We can't really expect much because $120 just barely covers up for the paint materials and shop supplies itself, so I wouldn't be that surprised as preparation work was never done properly. However, there were no excuses for the large amount of drips and uneven coverage as that had nothing to do with preparation work and unfortunately, that was the exact quality of work I received 6 years ago when I paid $150 for a respray on my civic's front bumper. I took that as a lesson learned because you really do get what you pay for and sometimes worse.

Just out of curiosity, Dk/OP was there ever a receipt printed/received?

Since when did shops charge 400$ to paint a "lip"
In that logic a front lip Is 4-5 times the size of a bumper so your saying a bumper will cost 1600-2000$ from a reputable shop

This is how I see it
It's clear DK saw how small the lip is and he saw a profit margin (even @ 130$)
But when he failed on the job he didn't bother to fix it because in his own words he looked like a kid ( he didn't expect a backlash)

Backlash happened and now DK is offering a fix (good on dk)
If i was OP I would go back to get that "Free fix" he pretty much won

Thanks to revscene..

[E-SPEC]

I will assume you don't take much pride in your work. How could you even let such shitty work leave your business? Regardless of how much was paid for the job. I mean come on lets be real here.

[PLUJ]

Even though I am disappointed about all that’s happened. This thread wasn’t made to destroy his business, only to warn others and for him to learn.

The main issue with DK was that he would not take responsibility for his work. Damir knew there was repair work done before, so he could blame all his mistakes on me. Also I knew I had to make a review when I found out this didn't only happen to me.

I have already dropped the lip off at another shop, which I have confidence they’ll do a much better job.

Personally, I can never trust him again. Though I do hope he gets his act together, and good luck to his business.

Correct me if I'm wrong but $120 for a front lip "paint job" is only a quarter of the actual cost compared to a reputable body shop. Most quality shops charge $400-/+. We can't really expect much because $120 just barely covers up for the paint materials and shop supplies itself, so I wouldn't be that surprised as preparation work was never done properly. However, there were no excuses for the large amount of drips and uneven coverage as that had nothing to do with preparation work and unfortunately, that was the exact quality of work I received 6 years ago when I paid $150 for a respray on my civic's front bumper. I took that as a lesson learned because you really do get what you pay for and sometimes worse.

Just out of curiosity, Dk/OP was there ever a receipt printed/received?

I still wouldn’t pay $400 for a lip repaint. I paid $120 for labour/primer and another $40 for the paint which is a cheap price, but not for a job that looks like this.
There was no receipt from DK, I only have the receipt from Lordco for the paint.

[dared3vil0]

There was no receipt from DK, I only have the receipt from Lordco for the paint.


Spy shots of the lordco receipt have been transcripted:

2x Rustoleum gloss white aerosol paint
1x Rustoleum gloss clear coat
1x 400 grit sandpaper

[i-vtecyo]

Even though I am disappointed about all that’s happened. This thread wasn’t made to destroy his business, only to warn others and for him to learn.

The main issue with DK was that he would not take responsibility for his work. Damir knew there was repair work done before, so he could blame all his mistakes on me. Also I knew I had to make a review when I found out this didn't only happen to me.

I have already dropped the lip off at another shop, which I have confidence they’ll do a much better job.

Personally, I can never trust him again. Though I do hope he gets his act together, and good luck to his business.



I still wouldn’t pay $400 for a lip repaint. I paid $120 for labour/primer and another $40 for the paint which is a cheap price, but not for a job that looks like this.
There was no receipt from DK, I only have the receipt from Lordco for the paint.

Okay, maybe I overestimated the price of a front lip respray by a little bit and missed the total amount of $160 because in DK's post, he wasn't clear that you had to pay for the paint as well on top of the $120, instead he made it seem like it was $100-ish.

Now did you not get a receipt because you were trying to avoid tax and paid by cash or was it because he didn't provide one to you? Regardless, you should ALWAYS obtain a copy of the receipt of any work as proof of legal document. Otherwise, assuming that this was a "under the table" deal, shady shops and bad business owners will not feel the need to do the work properly as both parties are trying to benefit from each other by cutting corners. With that being said, if I were you, I would have given him a second chance to redeem himself for the crappy paint job that was done, given that eventually he was willing to pay for the paint himself, which should have been offered after the initial screw up. In the end, I hope both of you two learned something from this experience and how to avoid similar recurrence in the future.

[DKonnin]

I appreciate all the comments. And Ken it was nothing personal, good luck.

Bless

[dvst8]

Like OP, I had the same bad experience at DKcustoms. I was going to hold off on making a post or even sharing the experience since I was to bring the car back a third time to resolve the issues. However, I've decided to refuse to bring it back. If he's not going to fix it right the 2nd time, he's not going to take his time to resolve it the 3rd time. I am sure Damir would be delighted to hear that. Damir, all I ask is you take down my cars photos.

Most of what was said here holds true of DK. Does little to no prep, drips, uneven base/clear, rushes the job, paint dust all inside interior, has no respect for your car. I was shopping around for full paint jobs. DK was one of them and he asked 1500 for the job and quoted 'It will look amazing'. He later offered an additional 25% off if I brought the car in mid Jan instead of spring time. When I brought the car in I was refused the 25% off. My thought was he'd do a better job anyways so continued with it. Baited and switched I guess. I ended up paying 1900 in the end however. I could care less about how much I paid. It was that lie to get me in the door and the lack of workmanship and respect for my trust, time and patience. I do appreciate the areas that aren't fucked up though.

Damir, trust that I am not out to get you. Do things right the first time and your customers won't have a reason to complain. You may be booked till April but shit like this is going to catch up with you and you're going to be out of business quicker than you think.

Now a few photos to share...

https://lh3.googleusercontent.com/-sOzgDHfblpw/Vrq5pg66r-I/AAAAAAAAv6o/7PpkfeGhxEo/s512-Ic42/IMG_20160124_161038.jpg

https://lh3.googleusercontent.com/-jmXg73USIBc/Vrq5qbVp28I/AAAAAAAAv6s/joBnxAhYqHo/s640-Ic42/IMG_20160119_153619.jpg

https://lh3.googleusercontent.com/-We3NIIuB4pY/Vrq5q7lmiOI/AAAAAAAAv6w/gN9Mo7DGF_Q/s512-Ic42/IMG_20160119_153524.jpg

https://lh3.googleusercontent.com/-k1_4iSilDa4/Vrq5sZ3z5fI/AAAAAAAAv60/8jCYeEeaEV8/s640-Ic42/IMG_20160119_153139.jpg

https://lh3.googleusercontent.com/-HjZzAcRwXwc/Vrq5uSogyFI/AAAAAAAAv64/hL51tiXpnSk/s512-Ic42/IMG_20160119_153530.jpg


I am sanding down the clear runs as I type this out. lol
dvst8

[Suprarz666]

^ That sucks.
Was the $1500 price quote for doing the complete car?

[meme405]

^Is your car the RX7 posted on his page?

[dvst8]

^ That sucks.
Was the $1500 price quote for doing the complete car?

Yes

[dvst8]

^Is your car the RX7 posted on his page?

Yea it is.

[kr4l]

I don't get it. Isn't $1500 to paint a whole car uber cheap? I hate to say it but if it's too good to be true..

[punkwax]

I hope everyone reading this thread realizes that you get what you pay for in life.

Not saying the work is ok for the money, but when you want something done right, you have to pay the price. Do it once. Do it right. Avoid hassle.

[kkttsang]

Is there any qualifications to do this type of work? Bcit? Apprentice program. Also he said he's not a icbc shop so who holds them accountable for their work. I know icbc shop they are held accountable by icbc. But 1500$ is cheap. Seems like someone just decided to do this one day and post on Craigslist quote them cheaply and they will come.

[fliptuner]

I hope everyone reading this thread realizes that you get what you pay for in life.


Like 2 paint jobs for the price of one? :troll:

[dared3vil0]

$1500 to paint a car you honestly can't expect more than what you got... A proper paint job is like 5k minimum...

[dvst8]

Totally agree with.... get what you pay for. However a coworkers friend vouched for DK and the shop was only a few blocks away. What could possibly go wrong right? I took my chances and took a loss. Moving along..

If I paid double the amount, would the quality have been better? DKCustoms defines 1500$ paint job as amazing. I don't know what a would define a 3k paint job. Amazingly amazing?

[Inaii]

Yea it is.

Nooooo :( as a fellow rotary owner this makes me so sad. That colour looks phenomenal on FDs, good luck on fixing his shitty work! (nice car btw!)

[DKonnin]

Like OP, I had the same bad experience at DKcustoms. I was going to hold off on making a post or even sharing the experience since I was to bring the car back a third time to resolve the issues. However, I've decided to refuse to bring it back. If he's not going to fix it right the 2nd time, he's not going to take his time to resolve it the 3rd time. I am sure Damir would be delighted to hear that. Damir, all I ask is you take down my cars photos.

Most of what was said here holds true of DK. Does little to no prep, drips, uneven base/clear, rushes the job, paint dust all inside interior, has no respect for your car. I was shopping around for full paint jobs. DK was one of them and he asked 1500 for the job and quoted 'It will look amazing'. He later offered an additional 25% off if I brought the car in mid Jan instead of spring time. When I brought the car in I was refused the 25% off. My thought was he'd do a better job anyways so continued with it. Baited and switched I guess. I ended up paying 1900 in the end however. I could care less about how much I paid. It was that lie to get me in the door and the lack of workmanship and respect for my trust, time and patience. I do appreciate the areas that aren't fucked up though.

Damir, trust that I am not out to get you. Do things right the first time and your customers won't have a reason to complain. You may be booked till April but shit like this is going to catch up with you and you're going to be out of business quicker than you think.

Now a few photos to share...

https://lh3.googleusercontent.com/-sOzgDHfblpw/Vrq5pg66r-I/AAAAAAAAv6o/7PpkfeGhxEo/s512-Ic42/IMG_20160124_161038.jpg

https://lh3.googleusercontent.com/-jmXg73USIBc/Vrq5qbVp28I/AAAAAAAAv6s/joBnxAhYqHo/s640-Ic42/IMG_20160119_153619.jpg

https://lh3.googleusercontent.com/-We3NIIuB4pY/Vrq5q7lmiOI/AAAAAAAAv6w/gN9Mo7DGF_Q/s512-Ic42/IMG_20160119_153524.jpg

https://lh3.googleusercontent.com/-k1_4iSilDa4/Vrq5sZ3z5fI/AAAAAAAAv60/8jCYeEeaEV8/s640-Ic42/IMG_20160119_153139.jpg

https://lh3.googleusercontent.com/-HjZzAcRwXwc/Vrq5uSogyFI/AAAAAAAAv64/hL51tiXpnSk/s512-Ic42/IMG_20160119_153530.jpg


I am sanding down the clear runs as I type this out. lol
dvst8



This one I'll handle as professional as possible.

1. You did receive 25% off.
2. Your material cost was 643.67
3. I personally love the car and took the job.
4. It looks 5 times better than when you brought it.
5. I have text proof telling you I will fix those runs when the car cures.
6. I rolled your fenders after you ruined them from rubbing too hard and when you came back they were ruined AGAIN.
7. I charged you very cheap and the job is actually very nice.
8. The trunk I spent 7 hours on and fixed it for you and you posted the picture before I fixed it. You made your own spoiler holes and I plugged them for you with fiberglass and fiberglass putty followed by 3 thin layers of bondo and no dust putty on top. Your trunk alone was worth 800. I did it to try and fix your holes.
9. If your friend vouched for me it must mean I do good work.
10. I told you to come back when the car is cured to do that spot on the door it just needs a touch of base and door to be recleared and I offered to do it from my own pocket.
11. Ken had a reason to complain and I actually apologize to him because that lip could've been done much better and my offer for him still stands for any piece he needs painted I will make time for him anytime he wants.

ALSO I told you to come in a few weeks when the paint has cured and you never even called me and then you told me you want 500 back for the job it's already basically the cheapest paint job you can find.

AND on top of that you accused me of lying to you and taking 80 dollars from you and you were convinced I stole from you so I literally called my bank doubting my own mathematical skills and asking them if I made a deposit with the wrong amount.

The bank calls me and tells me the deposit was right and then YOU call me and tell me YOU made a mistake and it was your wife that took the money. You blamed me 3 times and it wasn't even my fault. All this and plus you got charged less than 2k for a COMPLETE. And just for the people who don't know about paint, red is the most expensive color to buy so please be grateful for the things I did and offered for you and you should apologize for calling me a liar and trying to get me to dish out 80 bucks to you when in reality the mistake was made by you.

I'm sorry but you are wrong here and don't try to compare this to Kens situation because it really isn't the same.

In addition, since we're on the subject, I had my body guy remove your spoiler and you had rusted screws,we had to grind for 2 hours just to get it off and I re sprayed that for you along wit OEM side skirts with no extra charge.

And people wonder why I do cheap jobs, but I do it because I'm in no position to act too good for customers and act like I deserve 6 thousands a paint job. Sometimes things go very well sometimes you get a few runs but everything can be fixed as long as you communicate. But going on revscene and trying to ride Kens wave is not happening.

Good day

[DKonnin]

..

[DKonnin]

And please keep it mind I price my jobs based on experience. I'm 25 and I have only done 9 full cars in my entire life. I am not a 57 year old who owns 6 shops. Just to clear things up for anyone confused.

Whoever sees this RX7 will say the paint job is awesome. Especially based on the experience I have. Pictures make Brad Pitt look bad that close. And it's only a couple small spots where he had damage and the base was sprayed heavy to avoid runs in the color but unfortunately it didn't cover as well as it should've. 95% of the car looks great but no one posts that. Of course not. It's easier to complain than give props.

Thanks guys

[i-vtecyo]

jeez, at least censor his contact number.. That isnt professional at all.

[DKonnin]

jeez, at least censor his contact number.. That isnt professional at all.

Didn't see that. Thanks !

[dvst8]

This one I'll handle as professional as possible.

1. You did receive 25% off.
2. Your material cost was 643.67
3. I personally love the car and took the job.
4. It looks 5 times better than when you brought it.
5. I have text proof telling you I will fix those runs when the car cures.
6. I rolled your fenders after you ruined them from rubbing too hard and when you came back they were ruined AGAIN.
7. I charged you very cheap and the job is actually very nice.
8. The trunk I spent 7 hours on and fixed it for you and you posted the picture before I fixed it. You made your own spoiler holes and I plugged them for you with fiberglass and fiberglass putty followed by 3 thin layers of bondo and no dust putty on top. Your trunk alone was worth 800. I did it to try and fix your holes.
9. If your friend vouched for me it must mean I do good work.
10. I told you to come back when the car is cured to do that spot on the door it just needs a touch of base and door to be recleared and I offered to do it from my own pocket.
11. Ken had a reason to complain and I actually apologize to him because that lip could've been done much better and my offer for him still stands for any piece he needs painted I will make time for him anytime he wants.

ALSO I told you to come in a few weeks when the paint has cured and you never even called me and then you told me you want 500 back for the job it's already basically the cheapest paint job you can find.

AND on top of that you accused me of lying to you and taking 80 dollars from you and you were convinced I stole from you so I literally called my bank doubting my own mathematical skills and asking them if I made a deposit with the wrong amount.

The bank calls me and tells me the deposit was right and then YOU call me and tell me YOU made a mistake and it was your wife that took the money. You blamed me 3 times and it wasn't even my fault. All this and plus you got charged less than 2k for a COMPLETE. And just for the people who don't know about paint, red is the most expensive color to buy so please be grateful for the things I did and offered for you and you should apologize for calling me a liar and trying to get me to dish out 80 bucks to you when in reality the mistake was made by you.

I'm sorry but you are wrong here and don't try to compare this to Kens situation because it really isn't the same.

In addition, since we're on the subject, I had my body guy remove your spoiler and you had rusted screws,we had to grind for 2 hours just to get it off and I re sprayed that for you along wit OEM side skirts with no extra charge.

And people wonder why I do cheap jobs, but I do it because I'm in no position to act too good for customers and act like I deserve 6 thousands a paint job. Sometimes things go very well sometimes you get a few runs but everything can be fixed as long as you communicate. But going on revscene and trying to ride Kens wave is not happening.

Good day




1. You did receive 25% off.

### Nope, I asked you at the end of our first meeting and you said no because you were already giving me a deal. I can agree with that and didn't haggle you. Just leaves a bad impression.

2. Your material cost was 643.67

###Sure, I don't know how much materials cost. Honestly ,give me a price and I'll roll with it. You quoted me 1900 for the job in the end. I was ok with it. I am not going to say 'Hey Damir, that's very under priced I will give you more money'.

3. I personally love the car and took the job

### Thanks. I love the car too. Just not as much right now.

4. It looks 5 times better than when you brought it.

### I can somewhat agree with that but its got new annoying issues. The main reason I decided to do a paint job was my roof, hood was kinda dull and trunk holes. The rest of the cars paint was still in decent shape. Could have just used a cut/polish.

5. I have text proof telling you I will fix those runs when the car cures.

### I am not denying that but I'd rather not go that path again. After picking up my car the 2nd time. I knew wasn't going to go back. You didn't look too happy when I picked up the car anyway.

6. I rolled your fenders after you ruined them from rubbing too hard and when you came back they were ruined AGAIN.

### You did roll both fenders. The pass side does need to be rolled again (I didnt ask you to fix it again) and yes its my fault. But thats not the issue. Both fenders repair areas didnt get enough base so you can see the primered spots. That was what I mentioned but you'd rather talk about how I rolled the fender again.

7. I charged you very cheap and the job is actually very nice.

###Nice is short of 'amazing'. To be clear, I wasn't looking for an amazing paint job. I just wanted a car with clean paint free of runs, uneven base/clear, black markings. I wasnt looking for 'fast and furious'

8. The trunk I spent 7 hours on and fixed it for you and you posted the picture before I fixed it. You made your own spoiler holes and I plugged them for you with fiberglass and fiberglass putty followed by 3 thin layers of bondo and no dust putty on top. Your trunk alone was worth 800. I did it to try and fix your holes.

###The trunk holes are fixed I can appreciate that but the whole center of the trunk has wrinkly base and clear paint. I just don't understand why if you spent that much time on the trunk but finished it with poor paint work again.

9. If your friend vouched for me it must mean I do good work.

### You know Damir, I don't doubt that you can do good work. You just have a few things to work out.

10. I told you to come back when the car is cured to do that spot on the door it just needs a touch of base and door to be recleared and I offered to do it from my own pocket.

### thanks but I'll have to move on, nothing personal.


11. Ken had a reason to complain and I actually apologize to him because that lip could've been done much better and my offer for him still stands for any piece he needs painted I will make time for him anytime he wants.

ALSO I told you to come in a few weeks when the paint has cured and you never even called me and then you told me you want 500 back for the job it's already basically the cheapest paint job you can find.
AND on top of that you accused me of lying to you and taking 80 dollars from you and you were convinced I stole from you so I literally called my bank doubting my own mathematical skills and asking them if I made a deposit with the wrong amount. The bank calls me and tells me the deposit was right and then YOU call me and tell me YOU made a mistake and it was your wife that took the money. You blamed me 3 times and it wasn't even my fault. All this and plus you got charged less than 2k for a COMPLETE. And just for the people who don't know about paint, red is the most expensive color to buy so please be grateful for the things I did and offered for you and you should apologize for calling me a liar and trying to get me to dish out 80 bucks to you when in reality the mistake was made by you.

### I'll make it more clear for the readers here... When I went to pick up the car the first time I pointed out the issues. I'll list them all here


- Clear coat runs on both passenger and driver side doors

- Primer spots showing through the base both fenders, both doors, pass side quarter panel, driver side headlight lid and a few other areas

- black markings around the roof, windshield and rear fender wheel well

- dust bits and orange peel everywhere in the paint. Not too concerned however..

- pop-up headlight lid sides were not painted because they were in down position.

- little to no clear on rear bumper pass. side and under both side mirrors

- door jams weren't suppose to be painted but paint spray must've seeped through between the door and quarter panels.

- Front mud guards were not painted and thought to be garbage.

- Trunk. I posted the pic of the trunk previously. I have not posted the latest picture of it. If you want I can post that too but you already know what it looks like. Its going to need a repaint again anyway. Again, I appreciate the work you do right but I am also going to have something to say about the wrongs.

- As a matter of fact, with all the patch work needed, I am really back at square one.


I think I had a really good reason to ask for some funds back. While you were fixing the trunk you texted me saying you can no longer work on fixing the issues and you'll just give me the remaining can of paint you had left so I can do the work myself or bring to another shop. I made you an offer, 500$ back and I'll pick up my car as is. You refused and said you'll fix. That txt you sent was some what offensive by the way. I am not a fast and furious type of guy.

About that 80 bucks thing. I never called you a liar and I personally messaged my apologies to you for my mistake. Speaking of apologies, I never got one either. Lets keep this on topic though.

You may or may not agree but I hope this would be of some help in growing your business. Again, nothing personal.

[dovo]

This shop owners mentality baffles me. Inexperienced and no accountability. 25 years old fucking other 25 years olds who wants awesome paintjob for cheap

[MarkyMark]

I feel bad for the people who got shitty work done on their cars, but god damn if I've learned anything over the years its that 'cheap' and 'quality' do not mix when it comes to bodywork. When the quote is literally a quarter of the cost that people normally charge, how much time do you really think the guy is going to spend on it, or actually give a shit about it.

There's no excuse for the super crappy work they did, but a lot of time could have been saved by not going for the "awesome deal" that the guy assured you would be immaculate.

[hud 91gt]

I actually agree with MarkyMark here. There's a bit of wrong doing on both sides. I'm not even going to get into the professionalism part.

[BoostedBB6]

Look DKonnin, YOUR idea of a VERY GOOD job is frankly, crap. Its that simple. You state one thing then when its pointed out you state that its better than it was......that is kind of the whole idea with getting a car painted. However the quality is crap and your fixes are sub-par. If you think thats how you fill spoiler holes you need to go back to school for bodywork.

You mentioned that there are people who have been in this car scene for a long time. I would be one of those who HAPPENS to have been doing this for longer that you and I can tell you charging anyone to paint a car half assed like that is bullshit. $1900 for drops, runs, visible repairs on spoiler holes that should have been welded and ground back.

If this is the kind of work you do then you need to find another line of work because this is horse shit.

I dont care what you think is acceptable, because this is not. I dont care if you gave people deals, YOU SAID it will be top quality and its shit. I CAN and HAVE done better spray jobs in my garage with a $50 paint gun from Princess Auto.

Your idea or professional is far from it. No one cars how many nice pics you put on your instagram account if people show other work that looks like my 7 year olds school art project. Smarten up kid, you have a lot of learning to do.

[Impreza]

True what you pay is what you get, but sometime people don't go shopping around. Yes it is stupid to walk into one store and get quoted and say ok. But you expect them to give you a quote and do it properly. Some people are just clueless when it comes to cars and other thing. That is why they bring it into a shop and expect the shop to do the work properly. It is not like dvst8 tried to lowball the guy, he just paid whatever he asked for. DKonnin could had quoted 2-3G and maybe dvst8 would had went for it too, who knows. It is up to the shop to do the work properly.

[Cman333]

Maybe a coincidence but..... they share the same logo...... just sayin'
http://i67.tinypic.com/ohlsfb.jpg

OMFG

Flashback. Kill me now. Kill me nowwwww

This whole story sounds EXACTLY like Talha and VIP before. Young, Lack of experience, Overselling/under performing. Guarantee to be perfect but ends up far from it. Need to bring it back over and over again.

DK> You're headed in the exact same route as Talha from VIP. Your workmanship honestly looks worse than theirs. Needless to say Talha from VIP ended up having to sell his business within a couple years. So before you get defensive about people attacking you, you should take a step back and put yourself in your clients shoes. Runs and dust is YOUR issue as a painter, why can other shops paint a bumper with no runs + no dust before delivery with no issues? If you can't do a job nicely for the amount of money, then don't accept the job. If you do, your company's reputation is on the line. Don't blame the client that's trying to give you business, blame yourself for accepting a job you can't handle for the low price you agreed to. Ultimately you're ruining your company's rep acting all defensive and justifying your poor workmanship. Whether you only make $14 or $1400 bucks is irrelevant. Your company reputation is on the line. So charge what you think is fair to cover your time and cost to do an ACTUAL GOOD job, not trying to be the cheapest then blaming customers for yourself accepting an undervalued job.

[mmmmmic]

I know a lot of the members in this forum and in the whole revscene in this city and I was probably driving tuned cars before half of you got your license so at least get to know me and don't just judge and post random shit so I keep replying and you guys can enjoy your Sundays.

And please keep it mind I price my jobs based on experience. I'm 25 and I have only done 9 full cars in my entire life. I am not a 57 year old who owns 6 shops. Just to clear things up for anyone confused.


:badpokerface:

[boostfever]

:badpokerface:

https://www.youtube.com/watch?v=sdY11vJBw24

[SkunkWorks]

LOOOOOOOOOOOOOOOOOOL.

Did Talha change his name to Damir?

Wow.

[smoothie.]

where is this body shop?

it sounds like VIP all over again but worse.

[SkunkWorks]

Inb4 op finds out his car was joyridden for 400 kms.

(sorry Meme...)

[LenovoTurbo]

The thing with "you get what you pay for" doesn't really apply here. The customers were confirmed it will be done well and in "mint" condition.

Then after it's done, it wasn't done well they were told "it's few hundred dollar paint job, cant expect mint, you get what you pay for" etc.

Then right of the bat, you should just tell the truth that you were not going to do a good job on it instead of lying to them.

[Verdasco]

for a business to accept a cheap job when the client expected top notch service,


just decline the fucking service. Headaches are not worth it....

[FatalCloud]

^^wtf...you expect a business to honestly say 'i'm not going to do a good job', every business to get your business is going to say i'm going to do a good job, even canadian tire or mr lube. you do get what you pay for. so if you go into some dinky unknown shop and they tell you that your lip will be painted amazingly and in 'mint' condition for $50, you're going to say ok, because you said so, goes against any logical sense whatsoever.

[320icar]

And please keep it mind I price my jobs based on experience. I'm 25 and I have only done 9 full cars in my entire life. I am not a 57 year old who owns 6 shops. Just to clear things up for anyone confused.



and there is what i was waiting for. your attitude and skill clearly show you are at most 25.

[kkttsang]

Lol 25 years old and calls his client a kid....

[SpeedStars]

Just gonna say..it looks like what a $2000 paintjob should look like...just saiyan :badpokerface:

[LenovoTurbo]

^^wtf...you expect a business to honestly say 'i'm not going to do a good job', every business to get your business is going to say i'm going to do a good job, even canadian tire or mr lube. you do get what you pay for. so if you go into some dinky unknown shop and they tell you that your lip will be painted amazingly and in 'mint' condition for $50, you're going to say ok, because you said so, goes against any logical sense whatsoever.

DK should have just said: "hey, im pretty busy with other projects, i cannot guarantee it will come out perfect for that price. If you still want it done, bring it in."
Rather than something like: "Hey, yeah i can make it mint for $150. i bet my left nut on it will be perfect."

Yes, OP might have went elsewhere or might have taken the risk and brought it to DK. But there would be no surprises and this thread wouldn't have been here.

Bad publicity is better than no publicity right?
VIP v2.0.

Honesty is best policy.

[VR6GTI]

^^wtf...you expect a business to honestly say 'i'm not going to do a good job', every business to get your business is going to say i'm going to do a good job, even canadian tire or mr lube. you do get what you pay for. so if you go into some dinky unknown shop and they tell you that your lip will be painted amazingly and in 'mint' condition for $50, you're going to say ok, because you said so, goes against any logical sense whatsoever.
actually yes they should describe the service they are going to give to their client. "to paint a front lip usually will cost you say $250-350 for a very good, I will paint your lip for $150, its much cheaper because i do not do a very good job"

[Verdasco]

^^wtf...you expect a business to honestly say 'i'm not going to do a good job', every business to get your business is going to say i'm going to do a good job, even canadian tire or mr lube. you do get what you pay for. so if you go into some dinky unknown shop and they tell you that your lip will be painted amazingly and in 'mint' condition for $50, you're going to say ok, because you said so, goes against any logical sense whatsoever.

where did I mention the business should say "we are not going to do a good job"?

I said "decline the service"


As a business owner, knowing the outcome will be shit, would you accept it in terms of ethics and the effect of future customers looking at the paint quality?


fuck no! It will not bring in new clients (actually defers them from doing any business with us if they saw shit quality paint job)

edit: I rather not do the crappy paint job when I know the quality will be shit, has to be perfect imo. Not worth the headache afterwards as I mentioned

[fliptuner]

Cheap price is no excuse for shit work. The shop quoted the price, not the customer. There should be an expected, minimum level of quality - which this did not meet.

BTW is this a legitimate business or just a guy that paints out of a shop, for cash?

[MarkyMark]

The thing with "you get what you pay for" doesn't really apply here. The customers were confirmed it will be done well and in "mint" condition.

Then after it's done, it wasn't done well they were told "it's few hundred dollar paint job, cant expect mint, you get what you pay for" etc.

Then right of the bat, you should just tell the truth that you were not going to do a good job on it instead of lying to them.

There's always going to be lying greaseballs, so while a business should be upfront about if they can meet your expectations or not, using sound judgement can save you a lot of grief.

Walk into any car dealership and ask them if they can detail your car so it's perfect, no swirls whatsoever. They'll tell you "oh sure for 200 bucks this car will look like it rolled off the showroom floor".

Go get your car back, roll it into the sun and tell me how far your 200 bucks got you.

[FatalCloud]

where did I mention the business should say "we are not going to do a good job"?

I said "decline the service"


As a business owner, knowing the outcome will be shit, would you accept it in terms of ethics and the effect of future customers looking at the paint quality?


fuck no! It will not bring in new clients (actually defers them from doing any business with us if they saw shit quality paint job)

edit: I rather not do the crappy paint job when I know the quality will be shit, has to be perfect imo. Not worth the headache afterwards as I mentioned

i wasn't talking to you, but thks for the fail and assumption. and while i agree on the effect of future business/customers, ppl are in business to make $, there are little to no ethics in business lmao and their definition of perfect is much different than a customers perfect, depending on surprise! $$$. if i'm charging you only $1500 for a full car paint, i'm not going to spend my time and effort to make sure every little thing is perfect. not a chance.

[LenovoTurbo]

There's always going to be lying greaseballs, so while a business should be upfront about if they can meet your expectations or not, using sound judgement can save you a lot of grief.

Walk into any car dealership and ask them if they can detail your car so it's perfect, no swirls whatsoever. They'll tell you "oh sure for 200 bucks this car will look like it rolled off the showroom floor".

Go get your car back, roll it into the sun and tell me how far your 200 bucks got you.

Yes, but for new independent shops, their success depends on word of mouth and reviews. If business owners choose to use these practices to get their customers, they should be prepared for any repercussions.

[MarkyMark]

Yes, but for new independent shops, their success depends on word of mouth and reviews. If business owners choose to use these practices to get their customers, they should be prepared for any repercussions.

Yep I agree this guys business is going to tank with work like that, but now OP is out the 100+ bucks and pretty much has to take it somewhere else to get it done properly. In this case both parties lose because one guy assumed a cheap quote would still give top notch results, and the other figured he could shit all over the thing and assume OP would think it was paint.

[kr4l]

The thing with "you get what you pay for" doesn't really apply here. The customers were confirmed it will be done well and in "mint" condition.

Then after it's done, it wasn't done well they were told "it's few hundred dollar paint job, cant expect mint, you get what you pay for" etc.

Then right of the bat, you should just tell the truth that you were not going to do a good job on it instead of lying to them.

The 'you get what you pay for' applies to every single thing in life. If you believe for a second what other people tell you, you have a lot to learn. People are out to get your money, not be your friend

[kr4l]

Cheap price is no excuse for shit work. The shop quoted the price, not the customer. There should be an expected, minimum level of quality - which this did not meet.

BTW is this a legitimate business or just a guy that paints out of a shop, for cash?

Cheap price is no 'excuse' for shit work, but in all honesty, it looks like a great '$1500' paint job. I'm no car or paint or bodywork expert, but even I know a full car paint job would run minimum $5000 with a quick google search

In the end, take this as lesson learned and move on.

[Cman333]

if I've learned anything over the years its that 'cheap' and 'quality' do not mix when it comes to bodywork.

In my experience with Talha, sometimes MORE expensive quotes can equate to the same shitty result.

I paid like 25% more than a few reputable shops quotes and got shit work. Did my research online, read reviews, checked out the cars they've worked on, talked to couple friends that got work done there. I thought I did my due diligence.

Wasn't until my car went back a 3rd time that Meme on RS make the VIP thread. By then I was too late.

Thanks OP for making this thread. It does help people make better informed decisions on which places to go.

Personally I would never take my car or clients car to DK just soley on the lack of professionalism. This is literally VIP 2.0. Shops run by unprofessional "kids" aren't my cup of tea. I don't think the bad paint was the worst part, I think DK calling his clients "kids" and "cheap" goes to show who's really the "kid" in this situation.

Side note: I've been on RS for almost 2 decades and probably have been driving tuned cars longer than 99.5% of you RS'ers. Does saying that give me more Internet Authority? :p

[flagella]

Man people are just arguing in circles. I don't see any point this thread needs to even continue. We live in an imperfect world. OP learned his lessons that due diligence can save him time and money. DK learned (I hope) that quoting cheaper price is not an excuse for shoddy work. Unfortunately, things like this will continue to happen because there will always be people looking for easy money and naive people who fall for it.

Thanks to the internet, words can spread quickly and shops like this will not sustain for long.

[kr4l]

In my experience with Talha, sometimes MORE expensive quotes can equate to the same shitty result.

I paid like 25% more than a few reputable shops quotes and got shit work. Did my research online, read reviews, checked out the cars they've worked on, talked to couple friends that got work done there. I thought I did my due diligence.

Wasn't until my car went back a 3rd time that Meme on RS make the VIP thread. By then I was too late.

Thanks OP for making this thread. It does help people make better informed decisions on which places to go.

Personally I would never take my car or clients car to DK just soley on the lack of professionalism. This is literally VIP 2.0. Shops run by unprofessional "kids" aren't my cup of tea. I don't think the bad paint was the worst part, I think DK calling his clients "kids" and "cheap" goes to show who's really the "kid" in this situation.

Side note: I've been on RS for almost 2 decades and probably have been driving tuned cars longer than 99.5% of you RS'ers. Does saying that give me more Internet Authority? :p

There is a difference between low cost / shit work and high cost / shit work. You're situation definitely needed some attention as like you said, you did do your due diligence and paid more than average.

But getting "good deal", you should kind of expect that something is going to be up, especially with SUCH a good deal.

I'm not defending this guys works cause it is pretty bad and I wouldn't take my car there

[Soundy]

Man people are just arguing in circles. I don't see any point this thread needs to even continue.
https://49.media.tumblr.com/07f98a0f14eb0e574bf635bfc440936a/tumblr_nt19569tJd1tq4of6o1_500.gif

[Berzerker]

How the fuck is this thread 6 pages long??? Because RS.


Berz out.

[Acura604]

should just dipped it white with pearlizer. would have matched better than that...um. ..paint job ?

[twitchyzero]

I was probably driving tuned cars before half of you got your license

me too

Need for Speed: Underground :badpokerface:

All that grandiose talk and now knowing your experience level and final products of your work I think the issue goes beyond professionalism/ethics/business practice.

I would not take all the comments in here as negative bashing and hope you really learn from this or you'll need to carve out another line of work.

[Akinari]

Too many threads complaining about poor experiences at body shops, not enough threads praising good experiences at body shops. Where does one go to get a good paint job? I remember when I had a BMW E90 323i front bumper that needed to be repainted white when I scratched it, I went to Jetway, paid either $250 or $300 I don't remember, they had it done in one day, no runs, no drips, perfect paint, I made sure with the owner that everything would be done up to original condition and "look exactly the same as it did before". I'm boggled as to how a shop that's pretty much off the radar can do such a great job in such a short period of time and charge such a reasonable amount, where shops are overcharging and do a dog shit job?

:pokerface:

[Dragon-88]

Too many threads complaining about poor experiences at body shops, not enough threads praising good experiences at body shops. Where does one go to get a good paint job? I remember when I had a BMW E90 323i front bumper that needed to be repainted white when I scratched it, I went to Jetway, paid either $250 or $300 I don't remember, they had it done in one day, no runs, no drips, perfect paint, I made sure with the owner that everything would be done up to original condition and "look exactly the same as it did before". I'm boggled as to how a shop that's pretty much off the radar can do such a great job in such a short period of time and charge such a reasonable amount, where shops are overcharging and do a dog shit job?

:pokerface:

I've also had family members use jetway.. Always great service. Price is right, good quality and fast turnaround.

[604STIG]

I've used Mint Autobody in Burnaby to have my front bumpers painted quite a few times on various cars, work has always been top notch and never been hassled or given problems.

[AzNightmare]

A shop can mark up prices, it's how they make money. But they should NEVER lie about the service and quality they can offer.

For example, the place I got my spoiler painted, they told me upfront, I can pay "this" much if I want a basic paint job done. Or I can pay more and they'll do extra this and that. Do you just want something that will look good as you're driving by, and it'll look good from 10 feet away? Or do you want a Ferrari finish so that people can examine it up close when you take your car to a car show?

Shops should be giving you options like that, instead of just quoting you something, and then saying well, what do you expect? It only cost you "this" much.

[LP700-4]

How much should a shop be charging to fix and paint a front lip. Theres a bit of damage on it on one side.

Something like this
http://acurazine.com/forums/attachments/car-parts-sale-361/13497d1370201226-2008-3g-tl-wdp-type-s-spec-front-lip-base-model-spec-sideskirts-rear-lip-img_20130601_182845.jpg

Srs question. Need it painted before RS meet.

Edit: Pic of damage
http://i.imgur.com/RHk8Bl8.jpg

[Berzerker]

Without seeing the damage that is in impossible question to answer.

Berz out.

[you!]

How much should a shop be charging to fix and paint a front lip. Theres a bit of damage on it on one side.

Something like this
http://acurazine.com/forums/attachments/car-parts-sale-361/13497d1370201226-2008-3g-tl-wdp-type-s-spec-front-lip-base-model-spec-sideskirts-rear-lip-img_20130601_182845.jpg

Srs question. Need it painted before RS meet.

Edit: Pic of damage
http://i.imgur.com/RHk8Bl8.jpg

DK customs can fix that up for you for only $100 and I promise you that it will look "awesome"!:thumbs:

[Lomac]

I know a lot of the members in this forum and in the whole revscene in this city and I was probably driving tuned cars before half of you got your license so at least get to know me and don't just judge and post random shit so I keep replying and you guys can enjoy your Sundays.

And please keep it mind I price my jobs based on experience. I'm 25 and I have only done 9 full cars in my entire life. I am not a 57 year old who owns 6 shops. Just to clear things up for anyone confused.


:badpokerface:

:lol Considering this website has been around for 15 years, I'm pretty sure a large chunk of us are a little older than 25...

[BoostedBB6]

:lol Considering this website has been around for 15 years, I'm pretty sure a large chunk of us are a little older than 25...

This is exactly what I was thinking. DK was 13 when I started posting on RS hahah. And it was years before that that I was "driving tuned cars"......oh man, kids these days are just plain stupid.

[nabs]

:lol Considering this website has been around for 15 years, I'm pretty sure a large chunk of us are a little older than 25...

a little older??? :tears:

[smoothie.]

a little older??? :tears:

its ok gramps, your car is young.

[fliptuner]

its ok gramps, your car is young.

My Corolla is 45 years old and the Buick is 50. :awwyeah: