[conandoyle]

Being a long time rogers customer, just found out they increased my monthly bill by $15. My grandaddy plan got ruined. They suddenly removed a monthly saving that has been there for many years, and then added an expired date hidden in the dropdown menu for that discount.
:uno:

The person who gave me the discount many yrs ago did not mention anything about the expired date of the discount, and the expired date did not even show up on last Dec bill. It just secretly kicked in this year! :heck:

Its probably going to be my final days with Rogers. Robelus cried out to increase the monthly charge as loonie sank, but when do we hear them giving out discounts when Canadian dollars were stronger than USD?

http://i793.photobucket.com/albums/yy214/hlshcd/bbs%20exterior%20link/Screen%20Shot%202016-04-11%20at%208.01.06%20PM_zpsh7og1upb.jpg~original

http://i793.photobucket.com/albums/yy214/hlshcd/bbs%20exterior%20link/Screen%20Shot%202016-04-11%20at%208.03.52%20PM_zpsaunqxjfr.jpg~original

[zilley]

fuck rogers.

[Jmac]

$70 is a ripoff for that package ...

I'm hoping Telus will let me keep my rate of $40/month (corporate rate) for unlimited Canada-wide talk and text, 3 GB data, voicemail, etc. when my contract expires in June. Similar plan through my work is now listed at $55 ...

[jackmeister]

to be fair, the recent monthly discounts were for a period of time only. What is that green pig icon beside the -15.00 in the first pic?

for 70 bucks a month you can get one of the newer plans with more data?

[Manic!]

Call them up and give them shit and do not take no for an answer. If they say they can't do anything say you want to talk to a manager.

[donjalapeno]

I pay $110 for 6gb of data and unlimited everything. Same package on their website is with 5gb so i guess the guy i spoke to on the phone hooked it up!

[!e.lo_]

I think some other people had their credits end when their contract ended.
I had a $10 credit saving per month when my contract was still going, but since it ended in December, I pay about $76/month now.
That's for 6GB data, 200 daytime minutes, unlimited evening+weekends, unlimited text/picture msg, caller id.

browser through here and see what some of the other guys said
http://www.revscene.net/forums/491018-robbers-retentions-loyalty-rogers-117.html

[chin3se604]

Can't trust Rogers. I cancelled my contact to join my family's share everything plan. I was promised a pretty sweet plan, but when i checked my bill, they never followed through and said that special discount the girl offered me was not allowed in the first place.

For their mistake, they manipulated my plan and pricing, but who knows if they'll follow through on that too!

[TypeRNammer]

Come to the Koodo side of things, BYOD $48 Manitoba plan, 5gb of data with unlimited Canada wide calling.

Both myself and the fiancé are on this plan.

[Nlkko]

Yea these shady Canadian telecom. They do that. Same thing happened with my Bell account last year. 25% discount accummulated through the years seemingly "expired" without notice even though I still had the same shitty phone. Called in they came up with some wipe-my-ass excuse. I bluntly told them they are shit, their US roaming plan is shit, they can cancel my contract. Rep "magically" came up with "new, loyalty plan with deep discount that allows me to keep the same prices.

Fucking crooks.... We will have to put up with them until technology advancing a bit more removing these barriers to entry for new players.

[Reeyal]

We, Canadians, pay way to much for mobile services.
I still have a $50 plan from 4 years ago. Just as long as I don't change the plan, I will keep it forever. It's an old Telus plan for Fav 10, 1GB, unlimited text, picture, and video.

Also, since I'm not on a contract, everytime I complain about something, they give me a discount. Currently, I have a 10% off promo, with apparently no expiry...

[buhdeh]

grandaddy plan

[roastpuff]

grandaddy plan

Still on the 6GB Super Plan here, $80 a month with unlimited Canadian/US LD added. :)

[6o4__boi]

i'm on a corp plan...signed a 3 year deal that expires this december

when that contract expires...will i keep the current rates or is rogers free to raise my rates? cus if they raise it, i'm walking

[Nabatron]

left rogers recently went to koodo! I get a 25% discount cuz I work for loblaws didnt even know about this...should have left rogers years ago!

[Tapioca]

Citiphone/Zoomer Wireless.

Rogers' reseller - same network, but lower prices.

[Szeto]

on retention plan $17.50 and plus the $30 for 6 gb + $12 (?) value pack; roughly a hair under 70 bucks tax in. Couldn't do hardware upgrade for any device without changing plan... even the crappy 0 dollar phones.

[winson604]

Still on $50 GOV Corp plan for 5gb plan. Got a scare back in Dec when I bought a note 5 out right and was not able to activate my new sin at wireless wave with a note saying call in. He was conausea so called and I can see the look on his face go from confused to oh shit. Told me Rogers rep was trying to get people off these grandaddy plans so my account was flagged for when a simple change were to ever happen. Ticked off I went home and called those fuckers only to be told whoever that other rep be trippin and there are no issues with my account and that buying my own device to avoid losing plan was the smart thing to do. Still going strong!

[bluejays]

Phone and ask for a retention plan, Rogers has a really good retention policy. $70 for 1gb is an absolute rip off.

[Presto]

We just got a proposal from Telus for a new corporate plan. For reference:

$55/mnth
-unlimited national calling/texting
-3GB shared data
-forwarding,CID,call waiting, etc...

It's worth reviewing how much you're paying right now, and if it's worth shelling out for it. I rarely use data. If I needed internet access, there was usually a hotspot around. Free wifi is everywhere, now. If you have Shaw home internet, then you'll also have access to all the ShawOpen access points, which seem to carpet the Lower Mainland.

[ImportPsycho]

Mine hasn't gone up yet, maybe next bill.
$80 4gb.
$95 would be fing bullsht.

My wife pays $50 for 6gb from fido. Old retention plan we were ablebto carry over with new contract about year ago

[corollagtSr5]

Still rocking 63 dollars taxes in a month, no contract 200min unlimited even and weekends canada wide, caller id and 6gb data with Fido. If your not rocking business calls, just get google hangout and make phone calls over data, or even whatsapp to burn your data. For my parents I got them bell flex data plan. $5 a month if they don't use it, $20 for 1gb to 5gb for $40. Got VoIP.ms number for them, and installed groundwire onto an iPhone. VoIP.ms 1 cent a minute plan. Ends up being super cheap for them and they have access to data.

[pastarocket]

Another good example of Rogers offering "Robbers" plans to its customers. :troll:

What a bunch of crooks. :facepalm:

[Adorkami]

Rogers is shady, last month i received a text saying I was over my data limit and i would be charged for additional data. I was only at 3gb of 6gb, I phoned customer support and they said they werent sure what happened but the only way to turn on my data was to accept possible charges and they thought i had a $600 in additional fees but couldnt tell for sure until my bill was printed.. got my bill and had no additional charges and showed I only used 3gb.

[geeknerd]

http://i.imgur.com/uFvSOSt.png

My $60 plan.

It blows my mind how plans can get more expensive and worse as technological advances are made.

oligopoly ftw

[jerche]

Rogers wouldn't budge... I was in the same boat too had like $30/40 in monthly credits for many many years and then it just expired...

To be fair, the credits always had an expiration date....you just have to get lucky that you get the right rep to extend it but now they're more anal about it and just stopped or i got really unlucky a couple years ago...tried to call in many times before it got expired but couldnt get it to extend so i jumped ship

[6o4__boi]

Citiphone/Zoomer Wireless.

Rogers' reseller - same network, but lower prices.

how's the coverage and speed?

[Armind]

I hope Fido doesn't pull this shit on me..

[Tapioca]

how's the coverage and speed?

In my experience, exactly the same. I was a Rogers customer for 10 years before I made the switch after I heard about the promotions on RFD.

[Gucci Mane]

Come to the Koodo side of things, BYOD $48 Manitoba plan, 5gb of data with unlimited Canada wide calling.

Both myself and the fiancé are on this plan.

yup! i'm on this plan as well and love it. $53 taxes in a month and no complaints what so ever about the service.

We just got a proposal from Telus for a new corporate plan. For reference:

$55/mnth
-unlimited national calling/texting
-3GB shared data
-forwarding,CID,call waiting, etc...

It's worth reviewing how much you're paying right now, and if it's worth shelling out for it. I rarely use data. If I needed internet access, there was usually a hotspot around. Free wifi is everywhere, now. If you have Shaw home internet, then you'll also have access to all the ShawOpen access points, which seem to carpet the Lower Mainland.

my sister works for TD and just recently signed up for this plan. she got lucky, they were offering a bunch of free phones in march and she got the galaxy s7. only shitty thing is that the galaxy s7 is on back order apparently and they're taking their sweet time sending her out a phone.

[Obsideon]

Rogers is retarded.
My girlfriend got her contract cancelled by accident. It was her sister that was going back to Taiwan that wanted to cancel her contract. Rogers cancelled BOTH plans. So when we called Rogers to tell them about the mistake, they admitted they made the mistake but because my girlfriend had a grandfathered plan they can't re-instate it and forced her to sign a new and more expensive contract, wtf?
Long story short we had to go back and forth half a dozen times over a span of 3 weeks and talk to 20 different people before they still forced her into a new plan but with discounted credit.
It was a huge headache for such a small matter that was their problem to begin with.

[Doubl3_H]

So after being with Rogers for more than 10 years now, last week they called me and informed me that they will terminate my service this month.

Reason being I work out of town and here in AB I am in their extended cover network, and for the last 3 months I've been on their ECN more than on their Rogers network.

So they called me and told me to port my numbers over to Telus, they will unlock my phone for free and take care of any fee that's still remaining on my contract.

[vitaminG]

^ i just called them about that cause ill be on their extended coverage for an indefinite amount of time. they said i can be in extended for 3-6 months at their discretion. good to know that this is what happens.

what fee are they taking care of? are they buying out your contract?

[cctw]

Rogers is retarded.
My girlfriend got her contract cancelled by accident. It was her sister that was going back to Taiwan that wanted to cancel her contract. Rogers cancelled BOTH plans. So when we called Rogers to tell them about the mistake, they admitted they made the mistake but because my girlfriend had a grandfathered plan they can't re-instate it and forced her to sign a new and more expensive contract, wtf?
Long story short we had to go back and forth half a dozen times over a span of 3 weeks and talk to 20 different people before they still forced her into a new plan but with discounted credit.
It was a huge headache for such a small matter that was their problem to begin with.

next time just file a bbb claim. everytime they screw up my contract and give me bs about not being able to reinstate it I just file a claim and voila they fix it within a week.

[twitchyzero]

no point losing sleep over wireless bills...unless corporate/govt rate is maintained I feel there's very little reason to stay with Rogers Wireless

even grandfathered plan was only half decent...there's really no loyalty for customers 15 years +...at some point you'll get tired of calling in to negotiate just to keep status-quo.

koodo mb/sk plan is the best middle finger you can give to Robbers

[Doubl3_H]

^ i just called them about that cause ill be on their extended coverage for an indefinite amount of time. they said i can be in extended for 3-6 months at their discretion. good to know that this is what happens.

what fee are they taking care of? are they buying out your contract?

My contract expires in Sept of this year, so the csr said the fee would be around $200.

They told me I was on their extended 79% of the month, so according to that percentage, my service would be terminated after 4 months consecutive.

Is koodo on the same network as telus? I have a Saskatoon address that I can use to sign up

[Mr.HappySilp]

Rogers is retarded.
My girlfriend got her contract cancelled by accident. It was her sister that was going back to Taiwan that wanted to cancel her contract. Rogers cancelled BOTH plans. So when we called Rogers to tell them about the mistake, they admitted they made the mistake but because my girlfriend had a grandfathered plan they can't re-instate it and forced her to sign a new and more expensive contract, wtf?
Long story short we had to go back and forth half a dozen times over a span of 3 weeks and talk to 20 different people before they still forced her into a new plan but with discounted credit.
It was a huge headache for such a small matter that was their problem to begin with.
Keep bring this up to the higher up till they fix it. If they admitted is their fault then they have to fix it. File it with BBB and CRTC.

[vitaminG]

My contract expires in Sept of this year, so the csr said the fee would be around $200.

They told me I was on their extended 79% of the month, so according to that percentage, my service would be terminated after 4 months consecutive.

Is koodo on the same network as telus? I have a Saskatoon address that I can use to sign up

ya same network. The plan your thinking of is only in manitoba now though, but you dont need a manitoba address. go on howard forums and theres step by step instructions. i know it works because i just finished porting in my number 5 mins ago

[Port Man]

6GB data, 400 daytime minutes (Canada-wide), unlimited evening+weekends, unlimited text/picture msg, caller id.

$35 for 400 min base plan
$30 for 6gb

I've been on m2m for almost a year (Mid may)

They upped it $5 to a total of $70 pre-tax this months bill. Going to call in and ask what changed tomorrow.. maybe they were hoping I didn't notice. How are people keeping their grand-fathered contracts and getting new subsidized phones on contracts? I would sign a 2 yr and pay a few hundred for an s7, not with a damn max plan though :suspicious:. Currently using s5 which I bought privately

[blkgsr]

got fucked raped by rogers yesterday for a shared everything plan for my wife and i, BYOD

need to get on this manitoba swap

[Razor Ramon HG]

Rogers is retarded.
My girlfriend got her contract cancelled by accident. It was her sister that was going back to Taiwan that wanted to cancel her contract. Rogers cancelled BOTH plans. So when we called Rogers to tell them about the mistake, they admitted they made the mistake but because my girlfriend had a grandfathered plan they can't re-instate it and forced her to sign a new and more expensive contract, wtf?
Long story short we had to go back and forth half a dozen times over a span of 3 weeks and talk to 20 different people before they still forced her into a new plan but with discounted credit.
It was a huge headache for such a small matter that was their problem to begin with.

CCTS complaint. Those get resolved within a week. Trust me.

[unit]

i have the fido byop plan, i just signed up like 6 months ago, wasnt a grandfathered plan or anything.

3gb, canada wide unlimited, etc...
$50+tax

[winson604]

CCTS complaint. Those get resolved within a week. Trust me.

2nd that, CCTS actually works. I had a situation once and after speaking to multiple people, managers etc didn't result in anything. Filed a CCTS complaint and within a week got things settled.

Your case imo sounds like a pretty slam dunk. Now I don't work for Rogers and I can certainly understand that if a grandfathered plan doesn't exist any more that their system can't put that plan in but at the end of the day they need to one way or another figure out a crafty way to ensure she gets the same if not similar and pay the same price.

[mr_chin]

My $60 plan.

It blows my mind how plans can get more expensive and worse as technological advances are made.

oligopoly ftw

Uhh, it's not that mind blowing. Price will increase with the rise of people's necessities. I bet more than 75% of vancouverites don't even NEED all data minutes and data.

Stop youtubing and browsing facebook on instagram when you're on data connection and you will find that you don't even consume more than 1gb of data per month.

People need to honestly recap on their monthly usage over the past 12 months and ask themselves, do they really need unlimited minutes and 3+ gb? Can they live on a talk and text plan without data and just survive with public wifi? It is these people with the "necessities" that is driving up these plans from the big 3.

[unit]

people in other countries use a ton of data and they don't have to pay these types of prices. it's not the users fault prices are high.

[Manic!]

Uhh, it's not that mind blowing. Price will increase with the rise of people's necessities. I bet more than 75% of vancouverites don't even NEED all data minutes and data.

Stop youtubing and browsing facebook on instagram when you're on data connection and you will find that you don't even consume more than 1gb of data per month.



You understand that if people use less data companies like Rogers will make less money causing them to jack up rates.

Also people should not have to change the way they consume media.

[zetazeta]

Man those are some expensive plans... I actually had a pretty decent plan with Rogers that I cancelled late last year. They wouldn't let me upgrade phones with that price as the plan was too cheap. I asked several friends if they wanted the plan but none were interested....
http://i.imgur.com/A5r0J5C.jpg
Rogers: $65.5 for 6gb. It used to be $57.5 but they cancelled some of my credits even though they promised that the credits would last for the whole 3 year duration of my term. Really pissed me off when they did that so I was pretty stoked when the CRTC ruled we could cancel plans after 2 years into a 3 year plan

Switched to an employee plan with Bell and upgraded to the Nexus 6P. The plan is also better since Bell has canada wide calling and 100 extra minutes. The best thing with Bell is that I get data throughout most of the Canada line trip. When I was on Rogers, the connection was horrible and I had no data connection for most of the Vancouver stations on the Canada Line.
http://i.imgur.com/gZK35XU.jpg
Bell: $56 for 6gb


Uhh, it's not that mind blowing. Price will increase with the rise of people's necessities. I bet more than 75% of vancouverites don't even NEED all data minutes and data.

Stop youtubing and browsing facebook on instagram when you're on data connection and you will find that you don't even consume more than 1gb of data per month.

People need to honestly recap on their monthly usage over the past 12 months and ask themselves, do they really need unlimited minutes and 3+ gb? Can they live on a talk and text plan without data and just survive with public wifi? It is these people with the "necessities" that is driving up these plans from the big 3.

Companies are going to increase prices regardless....

I think data is more important than text messages and calling for a lot of people. I have a buddy that's using a pure 6gb data plan (no phone number, text, etc...) and he has a VoIP number that can call / receive. For me, I use very few minutes each month, and barely any text messages. 99% of my communication is done via email, whatsapp, and fb messenger. Also, another popular app that needs data is Google/Apple maps.

[conandoyle]

http://i.imgur.com/uFvSOSt.png

My $60 plan.

It blows my mind how plans can get more expensive and worse as technological advances are made.

oligopoly ftw

That's a freaking awesome deal. $60 for 5 gb

[Hondaracer]

What is CCTS?

Another thing I found recently was the "limited" TV packages now offered

Got my shaw cable back for NHL playoffs and horse racing. Renewed with my own hardware for the $25 a month no contract limited package, needed Sportsnet and TSN so figured would either be able to get both in a package or add-on the individual channels themselves

They now split TSN and SN into two seperate packs, 1 for $8 or both for $14

So in order to get BASIC sports pack, and basic cable, $44 a month :/

[smaggs]

Exact same thing happened to me last week as OP. I called them and gave them shit (respectfully) and they said they do not have the ability to reinstate the monthly discount even if they wanted to. But they were still able to let me have a $5 discount instead of my previous $25. It was starting to use too much of my time to fight for it and i still have a pretty decent plan so i let it go. Damn Rogers...

[Lomac]

Uhh, it's not that mind blowing. Price will increase with the rise of people's necessities. I bet more than 75% of vancouverites don't even NEED all data minutes and data.

Stop youtubing and browsing facebook on instagram when you're on data connection and you will find that you don't even consume more than 1gb of data per month.

People need to honestly recap on their monthly usage over the past 12 months and ask themselves, do they really need unlimited minutes and 3+ gb? Can they live on a talk and text plan without data and just survive with public wifi? It is these people with the "necessities" that is driving up these plans from the big 3.

Some of us actually do require high data plans for work...

[conandoyle]

i have the fido byop plan, i just signed up like 6 months ago, wasnt a grandfathered plan or anything.

3gb, canada wide unlimited, etc...
$50+tax

how did u get this plan??? Is it still available now?

[Razor Ramon HG]

Man those are some expensive plans... I actually had a pretty decent plan with Rogers that I cancelled late last year. They wouldn't let me upgrade phones with that price as the plan was too cheap. I asked several friends if they wanted the plan but none were interested....
http://i.imgur.com/A5r0J5C.jpg
Rogers: $65.5 for 6gb. It used to be $57.5 but they cancelled some of my credits even though they promised that the credits would last for the whole 3 year duration of my term. Really pissed me off when they did that so I was pretty stoked when the CRTC ruled we could cancel plans after 2 years into a 3 year plan

Switched to an employee plan with Bell and upgraded to the Nexus 6P. The plan is also better since Bell has canada wide calling and 100 extra minutes. The best thing with Bell is that I get data throughout most of the Canada line trip. When I was on Rogers, the connection was horrible and I had no data connection for most of the Vancouver stations on the Canada Line.
http://i.imgur.com/gZK35XU.jpg
Bell: $56 for 6gb




Companies are going to increase prices regardless....

I think data is more important than text messages and calling for a lot of people. I have a buddy that's using a pure 6gb data plan (no phone number, text, etc...) and he has a VoIP number that can call / receive. For me, I use very few minutes each month, and barely any text messages. 99% of my communication is done via email, whatsapp, and fb messenger. Also, another popular app that needs data is Google/Apple maps.

Was always curious what other companies offer employees.

I work for Wind and we get a free employee line with a small device subsidy that goes up every two years. I don't use it as it's still unstable for my usage, but I hope we can keep it when LTE rolls around on a few years.

[syee]

Was always curious what other companies offer employees.

I work for Wind and we get a free employee line with a small device subsidy that goes up every two years. I don't use it as it's still unstable for my usage, but I hope we can keep it when LTE rolls around on a few years.

At Telus, it was a $15/mo with unlimited minutes, texting, 3GB data. You had to purchase your own device but there was a $350 every 2 years subsidy (or $175 per year if you prefer yearly)

[SpartanAir]

Virgin @ $57.00/ month

Unlimited calling across Canada
Unlimited worldwide texting
Unlimited pic messaging US/CAN
3GB Data

I'm happy paying that. I use most of my data every month and stream music all the time, pretty heavy social media user. I live downtown so I piggyback on Shaw Open. Rarely go over 3GB. Virgin is on the Bell network so the reception is great on my Note 5.

Was a long time Rogers customer, was tired of being royally violated, then in a rash move I switched to Wind, which was an awful and expensive decision to get out of. Settled on Virgin and I've been fine.

Plus I use some member benefits like free movies, cheap Starbucks cards and H&M discounts.

[EuterVanWasser]

Yep, signed my wife up for Virgin on the same plan about a year ago; zero complaints from me.

[Hondaracer]

Some of us actually do require high data plans for work...

Data is everything for me.

I very rarely ever watch videos or stream music, 95% of my use is browsing forums/sites and things like Twitter and Instagram.

Even with 8GB I still get close, and sometimes go over

[Obsideon]

Wow 8gb just on surfing and no streaming?... wtf lol how is that humanly possible, isn't a normal webpage like 200kb? You would need to hit up like half a million websites a month.
Unless of course you go on websites with many video pop ups... :ifyouknow:

[Obsideon]

I only have 600mb and it's usually enough. I have wifi at home and at work, where I spend most of my life lol. I probably go over about twice a year by 100mb or so.