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: Anyone ever deal with BC Hydro over billing issues?


Eff-1
09-06-2016, 10:30 PM
Logged into my BC Hydro account and noticed a large one-day spike in my usage this past Sunday. But at the time, I was out of town for the long weekend and didn't return until the following afternoon.

Saturday = 3 kwh (out of town)
Sunday = 16 kwh (out of town)
Monday = 5 kwh (returned late afternoon)

How is it possible that consumption spikes over 5x in a single day while I'm not even there?

The only thing I can think of is the refrigerator running, but does that alone make sense? I am doubtful because in 60 days, I haven't exceeded more than 10 kwh in one day.

It's a 1 br condo with baseboard heaters connected to a thermostat (that's currently set to 0). No gas. I'll probably have to give Hydro a call but am wondering if anyone else has dealt with similar issues?

Lomac
09-06-2016, 10:46 PM
Have any of your previous Sunday usage have any spikes, even on a smaller scale? Sunday is often the default day for various devices to update themselves, even if they're left in standby mode. Alternatively, maybe a friend or family member with a key came by and decided to cook dinner and crank up the heat. :p

Eff-1
09-06-2016, 11:02 PM
yeah sunday usage is on average higher, but that's also the day i'm usually at home. the highest day of the week seems to be saturday, which is around 8 kwh on average.

in either case, in the past 60 days, the highest single day usage for any day of the week was no more than 9.5 kwh.

Ulic Qel-Droma
09-07-2016, 12:17 AM
someone's coming over when you're gone and having a party.

flagella
09-07-2016, 04:55 AM
Ya, install a camera next time you're gone.

Gnomes
09-07-2016, 05:28 AM
Ask if there's a chance someone's meter is mixed up with your account