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: How will car dealerships be affected from the Virus?


bcedhk
03-18-2020, 01:44 PM
For those who work at dealerships, how has the pandemic affected or not affected your monthly sales? Are there plans to do deep price cuts and incentives for the summertime to recuperate the loss?

68style
03-18-2020, 02:25 PM
Translation: “Will I be able to benefit from your collective suffering for my upcoming purchase?”

SkinnyPupp
03-18-2020, 02:54 PM
This is the most Revscene thread ever

S1 S2
03-18-2020, 03:07 PM
I came in thinking you were asking of the well being of the employees in dealerships :rukidding:

dorian
03-18-2020, 03:42 PM
I can tell you that Jan and Feb were pretty awful when it comes to used car sales but March so far has been great ! Best 2 week period in the past 12 months. I dont think the new car dealers have been real busy though.

UnknownJinX
03-18-2020, 03:56 PM
I can tell you that Jan and Feb were pretty awful when it comes to used car sales but March so far has been great ! Best 2 week period in the past 12 months. I dont think the new car dealers have been real busy though.

Actually I could see that, seeing that people are worried about taking public transportations everywhere.

Jmac
03-18-2020, 05:52 PM
People also worrying about paying rent/mortgage, though.

I was seriously considering buying a car, but I’m glad I have a bunch of money in the bank right now.

AstulzerRZD
03-18-2020, 07:08 PM
I'm curious about a couple things....

1. How this will affect the typical bro cars that hold their value really well (Wrangler, Tacoma, WRX/STi, Charger/Challenger 6.4/Hellcat).

2. How this will affect new medium priced sports car like the C8 Vette and the Supra.

I noticed that during the last recession, Porsche sales actually increased.

trollface
03-18-2020, 07:24 PM
Gm is offering 0% 7 year finance. You tell me how they're doing.

Every 16 year old kid will have a new car next year.

see.lai
03-18-2020, 08:04 PM
For those wondering about the service side, VW has been slowing down lately. But I'm sure it'll pick up again once this is all over. We've had a lot of no-shows or cancellations too.

Harvey Specter
03-18-2020, 08:28 PM
LoV sold 3 cars in the past few days which were sitting around for months and weren't discounted by much. I think one reason for the purchases is the 10% federal luxury tax which was suppose to be introduced with the 2020 Budget looks like it won't be happening until next year. You also have to factor in that a lot of new cars will be delayed and buyers with factory orders will probably have to wait months to get their cars especially if it's an European car so dealers will try to unload cars they already have.

I still think we'll see discounts and decent drop in the high end market but time will tell.

GS8
03-18-2020, 08:33 PM
Just walk in while wearing this shirt. They might cut you a deal...

https://images.squarespace-cdn.com/content/v1/5c8c592be8ba440df352a652/1583311937879-LGF15AVG9TM77M6NAELP/ke17ZwdGBToddI8pDm48kPJXHKy2-mnvrsdpGQjlhod7gQa3H78H3Y0txjaiv_0fDoOvxcdMmMKkDsy UqMSsMWxHk725yiiHCCLfrh8O1z5QHyNOqBUUEtDDsRWrJLTmi haE5rlzFBImxTetd_yW5btdZx37rH5fuWDtePBPDaHF5LxdCVH kNEqSYPsUQCdT/CAROWNER-VIRUS-BLACK-T_mockup_Front_Wrinkled_Black.jpg?format=2500w

CorneringArtist
03-18-2020, 09:14 PM
For those wondering about the service side, VW has been slowing down lately. But I'm sure it'll pick up again once this is all over. We've had a lot of no-shows or cancellations too.

Booking at my Toyota dealership has actually held steady to the point that people are telling me that this virus is no big deal.

The amount of actual bookings is down, but the phonecalls to get in sure as hell aren't.

!LittleDragon
03-18-2020, 09:36 PM
My V8 already has a flat curve

danned
03-18-2020, 09:51 PM
people should produce virus-free vehicles!!!

punkwax
03-18-2020, 09:57 PM
I’d bet bcedhk has more tp than you do.

toyota86
03-18-2020, 10:35 PM
Where I work, half the staff is not showing up. Rumor is that someone got sick after going to Whistler. Other half that showed up is doing extra work. It is busy despite many cancellations, no shows, and a drop in traffic. Lots of make work projects as well. Owner is determined to hold out until ordered to close. No discounts, no incentives, no changes, business as usual. Taking the pretend everything is fine approach.

bcedhk
03-18-2020, 11:01 PM
I’d bet bcedhk has more tp than you do.

https://i.imgflip.com/3t6fiv.jpg

anti-vip
03-19-2020, 06:21 AM
In the boat biz here, Been busy lately. People buying boats and outboard motors. Guess its better to self isolate out on the water. Service is busy too 3 weeks out for booking.

GIZZ
03-19-2020, 08:45 AM
Also on the service side. We usually average 80-90 appointments on a weekday, yesterday we had just 50. I've noticed lots and lots of people walking in with no appointment so it almost balances out. If they can't go to work them come get their car serviced. What I really hate and saw up until yesterday was people coming in visibly sick, so many people hacking and coughing, the one woman was sweating. People are finally getting a clue, stay home if you're sick.

We will see this Saturday, Usually 100-120 cars roll through the shop. I'm guessing we won't see 100.

trollface
03-19-2020, 09:05 AM
You guys are not refusing service to ppl that are SICK AF?

GIZZ
03-19-2020, 09:18 AM
You guys are not refusing service to ppl that are SICK AF?

We've had sign on the door since last week telling them to please stay out if you're sick. Nobody reads it and of course everyone is too polite to say get out. I've been asking to put somebody at the door in full gear to screen those about to come in, no such luck.

I talked to the one customer, sick as a dog and he said the virus will only affect those with weak immune systems. I asked his what he does for work, he works at the hospital!!!

Yesterday I told a guy if he couldn't maintain distance with me he had to leave. I don't think anyone wants to be on the news refusing service to somebody, you know how things get twisted.

UnknownJinX
03-19-2020, 09:52 AM
That's fucked up...

I mean, if I have to go to a dealer for whatever, I will probably have to take a lot of precautions. If I am showing symptoms for a flu, then I am staying home for sure.

underscore
03-19-2020, 10:30 AM
My friend that works at an oil change place says they've been super busy. People seem to want to get a bunch of service done before everything shuts down, forgetting that if everything shuts down there's nowhere for them to need to drive to anyways.

GLOW
03-19-2020, 10:35 AM
Translation: “Will I be able to benefit from your collective suffering for my upcoming purchase?”

https://www.revscene.net/forums/customavatars/avatar31445_2.gif

UnknownJinX
03-19-2020, 10:59 AM
My friend that works at an oil change place says they've been super busy. People seem to want to get a bunch of service done before everything shuts down, forgetting that if everything shuts down there's nowhere for them to need to drive to anyways.Well people still need to get groceries with a full shutdown, and since you want to minimize the number of trips, it helps to have a car to carry all the groceries you need.

But yeah, other than that there are no places to drive to, but personally I would just drive around without a destination since that can help me relax.

Dbone
03-19-2020, 11:18 AM
That's fucked up...

I mean, if I have to go to a dealer for whatever, I will probably have to take a lot of precautions. If I am showing symptoms for a flu, then I am staying home for sure.

You're not wrong but what's nasty with this one is that you shed more of the virus before you feel sick. Kids may not even feel all that ill, but they shed far more of a viral load than older people.

SARS, though more deadly, was far easier to isolate because you'd feel sick around the same time that the virus started to shed.

underscore
03-19-2020, 11:23 AM
Well people still need to get groceries with a full shutdown, and since you want to minimize the number of trips, it helps to have a car to carry all the groceries you need.

But yeah, other than that there are no places to drive to, but personally I would just drive around without a destination since that can help me relax.

You don't need a fresh oil change or a detail to go to the grocery store though. Even if it's 10km each way and you go once a week that's a whopping 80km a month. Going a couple hundred km over on an oil change will make absolutely zero difference.

If you're really that worried buck up and do it yourself. If you can't DIY an oil change that's your own problem.

Indy
03-19-2020, 11:24 AM
Well people still need to get groceries with a full shutdown, and since you want to minimize the number of trips, it helps to have a car to carry all the groceries you need.

But yeah, other than that there are no places to drive to, but personally I would just drive around without a destination since that can help me relax.

not to mention also that gas is now hitting under $1/L

trollface
03-19-2020, 11:33 AM
We've had sign on the door since last week telling them to please stay out if you're sick. Nobody reads it and of course everyone is too polite to say get out. I've been asking to put somebody at the door in full gear to screen those about to come in, no such luck.

I talked to the one customer, sick as a dog and he said the virus will only affect those with weak immune systems. I asked his what he does for work, he works at the hospital!!!

Yesterday I told a guy if he couldn't maintain distance with me he had to leave. I don't think anyone wants to be on the news refusing service to somebody, you know how things get twisted.

I won't say where I work but we're a service. We're asking if they've been out of the country, anyone sick and if we show up and we don't feel good about it, we tell the staff they can refuse service and leave.

No one is going to side with the moron that decides to go on the news at a time like this and try to twist your words and we're deff not sending our staff into a potentially hazardous situation. That's more of a liability if you ask me.

twitchyzero
03-19-2020, 12:05 PM
yeah i filled all gas cans 20c/L more than it needs to be (even with oil prices plummeting...these are unpredictable times) then realized wont really be doing much driving besides the 2-seater to curb cabin fever :derp:

ah well, rather be over-prepared than under-prep'd

SkinnyPupp
03-19-2020, 03:15 PM
I talked to the one customer, sick as a dog and he said the virus will only affect those with weak immune systems. I asked his what he does for work, he works at the hospital!!!

I wonder if he's a pharmacist and goes to Revscene :considered:

GLOW
03-19-2020, 04:59 PM
I talked to the one customer, sick as a dog and he said the virus will only affect those with weak immune systems. I asked his what he does for work, he works at the hospital!!!
.

As a janitor? Kappa :troll:

KDMofo
03-19-2020, 07:15 PM
Body shop ✋��

This is the busiest it’s been all winter. We’re strictly enforcing social distancing with occupancy in the office and customer to office staff.

I think it’s mostly due to people having more time on their hands to bring their vehicles in for repairs vs before having to take time off work.

see.lai
03-19-2020, 08:01 PM
Dang, I need to join wherever you guys are working.
We now have a total of 35 appointments for next week.

GIZZ
03-19-2020, 08:14 PM
Dang, I need to join wherever you guys are working.
We now have a total of 35 appointments for next week.

That’s the first 30 minutes on a busy Saturday, so damn stressful.

So far we have 85 booked for this Saturday, covid isn’t slowing things down.

JDMDreams
03-19-2020, 10:40 PM
I hit up my mechanics shop today, he said it's been steady, I'm gonna drop off my car for service this weekend, because my work closed and I actually have some down time and don't need my car. I asked if he's gonna close to shop but he said he it's day by day right now, and he's worried that he won't be able to get parts if more things shut down. I'm also worried about my car insurance expiring soon and I won't be able to renew:pokerface:

Dbone
03-20-2020, 05:53 AM
You can do it over the phone now, and the police have been told to ignore the date sticker.

https://globalnews.ca/news/6699257/coronavirus-icbc-insurance-renewal/

Can you imagine 40 years ago if some one said it would take until 2020 to be able to renew over the phone?

GIZZ
03-20-2020, 07:00 AM
I read the BCAA auto service center closed and some small independent operators taking a break. I see most sales departments are shortening hours and some closing Sundays. What is your dealer doing to flatten the curve? Staying open?

We are not able to maintain social distance in our shop, for that reason alone a business in B.C. is ordered closed, but we remain open.

Jin
03-20-2020, 07:33 AM
I read the BCAA auto service center closed and some small independent operators taking a break. I see most sales departments are shortening hours and some closing Sundays. What is your dealer doing to flatten the curve? Staying open?

We are not able to maintain social distance in our shop, for that reason alone a business in B.C. is ordered closed, but we remain open.

our dealership is remaining open "for us" as per managers.

mb_
03-20-2020, 07:44 AM
Our dealership is also still opened with shortened sales hours, service is still the same. We're going on modified shifts to minimize our time interacting with other people but still no word on when that is happening, most likely Monday if we haven't been shut down yet.

thumper
03-20-2020, 09:56 AM
I have a car salesman aquaintance for a private preowned dealer who said walk in business dropped like falling off a cliff when everything hit the fan a few days ago. His employer has been good to them and trying their best to not lay off anyone and is keeping everyone busy with make work and catch up stuff, but they are also short staffed because of sick leave/self quarantine (cold or flu), or they are taking time off to to stay home because of kids and family. My friend has been in the office using the time to personally call all the customers he's been recently in touch with in hopes of not losing anyone after this is over.

bcrdukes
03-20-2020, 10:00 AM
Suddenly, the shop I take my car to for maintenance had wide open availability, so I took advantage of that and schedule spring maintenance with them. Rather than meet them in person, I would show up in the evening, drop the car off, slip the keys into their drop off slot, and hit a ride with a friend, then do the same the next day when it's done. Payment is taken care of with my credit card on file, so no face-to-face interaction required.

bcedhk
03-20-2020, 10:47 AM
what if they had a sick tech coughing all over your interior and key fob?

jjson
03-20-2020, 10:55 AM
what if they had a sick tech coughing all over your interior and key fob?

Lysol and wipe it down when you pick them up

bcrdukes
03-20-2020, 10:56 AM
what if they had a sick tech coughing all over your interior and key fob?

I'll make sure we kiss and say good night and pray for the best.

tegra7
03-20-2020, 12:23 PM
Staring Monday our service/parts departments are no longer open Saturday, and sales is no longer open Sunday until further notice.

Harvey Specter
03-20-2020, 12:40 PM
what if they had a sick tech coughing all over your interior and key fob?

You should have been cleaning your interior after a service even before the pandemic.

hchang
03-20-2020, 01:05 PM
Our dealership is still open for business as usual, regular hours.

But I don't see that lasting for much longer, our shop has a total of seven appointments for this Saturday.

Bodyshops are starting to not take in new jobs anymore, just in case ICBC shuts down they won't be stuck with rental costs. (And also potential delayed Parts)

Hearing through the grapevines new finance rates as mentioned already in this thread and also potential late payment options / forgiveness for current lease and finance customers.

roastpuff
03-20-2020, 01:39 PM
hchang, where do you work?

TouringTeg
03-21-2020, 07:28 AM
Advance collision and Ina Motors (small used car sales) both in Victoria started laying off staff.

Harvey Specter
03-22-2020, 08:06 PM
https://streamable.com/0a4s7

KDMofo
03-23-2020, 10:18 AM
Bodyshops are starting to not take in new jobs anymore, just in case ICBC shuts down they won't be stuck with rental costs. (And also potential delayed Parts)


Just had a chat with express this morning, they are slowly shifting there express team and adjusters to work from home. They just don't have the capacity at this moment to set everyone up at once.

Regardless we are going full bore for intake while taking necessary precautions. We are busy enough to keep going and unlike most shops, we don't take cars in without approval and parts.

Our shop is big enough(25 bays total with 8 techs) to safely accommodate staff while maintaining a good social distance. We've minimize allowed customers in the office with crowd control rope to keep customers away from front desk worker and requiring all customers wear gloves(we supply) when entering.

That being said, we've laid off(by choice) 2 of our staff already and anyone else not wanting to be here will have that choice also.

dinfung
03-23-2020, 11:53 AM
my dealership also have service now open only Monday to Friday. Sales side have shorten hours from 9-6 and now close sunday.

dared3vil0
03-23-2020, 05:15 PM
Sales is closed now at my dealer. Big franchise too, not a small independant.

nsx042003
03-23-2020, 06:09 PM
Sales is closed now at my dealer. Big franchise too, not a small independant.

richmond toyota?

vitaminG
03-23-2020, 06:38 PM
^ Would be an interesting choice of vehicles for someone who works at Toyota

dared3vil0
03-23-2020, 06:51 PM
Lol. No. Ford store. Pretty obvious based on the last 8 years of vehicle choices LOL

tegra7
03-23-2020, 09:51 PM
Our service dept has people coming in for mostly warranty work or oil changes. Parts dept can't shut down unless service shuts down first. Sales isn't selling anything. It's fucking stupid. I had one 80+ year old man come in today looking for a step pad for his camper van and he couldn't even remember the year of his vehicle. I literally sold one drain plug and one air filter today.

Spoon
03-24-2020, 09:07 AM
Automotive related businesses are listed as essential businesses in Toronto. Likely the rest of the provinces follow suit. IMO, we're going to learn a hard lesson in crisis management when literally everything is deemed essential.

6. Motor vehicle, auto-supply, auto and motor-vehicle-repair, including bicycle repair, aircraft repair, heavy equipment repair, watercraft/marine craft repairs, car and truck dealerships and related facilities.

Source: https://www.cbc.ca/news/canada/toronto/ontario-list-essential-businesses-1.5507687

UnknownJinX
03-24-2020, 09:22 AM
Automotive related businesses are listed as essential businesses in Toronto. Likely the rest of the provinces follow suit. IMO, we're going to learn a hard lesson in crisis management when literally everything is deemed essential.

Source: https://www.cbc.ca/news/canada/toronto/ontario-list-essential-businesses-1.5507687

Different countries have different situations. Just because country A did it doesn't mean we have to copy them. A personal vehicle is a lot more important in North America than in Europe or China. This is not to mention that:

A. Public transits may be affected and shut down down the line
B. You probably want to minimize the number of trips to the grocery shop, so you need a car to carry the groceries
C. Other essential workers may need to commute in their personal vehicles, and some essential businesses need to use vehicles

People's cars can still break down so they still need to get fixed, so at least the service and parts departments need to stay open.

twitchyzero
03-24-2020, 10:19 AM
Isn’t there a body that oversees dealer operations?
IMO shut down sales (why is it even open and my car lease is up is a terrible excuse) and shut down all non-essential services ie unless your car can’t start, brake pads are done, or need safety recalls, stay home. They need to make oil changes case by case (maybe you’re a respiratory tech that commutes 150km a day)....no fucking installation of spoilers and applecarplay

KDMofo
03-24-2020, 01:15 PM
Isn’t there a body that oversees dealer operations?
IMO shut down sales (why is it even open and my car lease is up is a terrible excuse) and shut down all non-essential services ie unless your car can’t start, brake pads are done, or need safety recalls, stay home. They need to make oil changes case by case (maybe you’re a respiratory tech that commutes 150km a day)....no fucking installation of spoilers and applecarplay

That would be the ARA

https://www.ara.bc.ca/aramediacentrenews/declare-automotive-service-sector-businesses-as-essential-services/

https://globalnews.ca/news/6711206/b-c-automotive-association-essential-service/

KDMofo
03-24-2020, 01:43 PM
Looks like a family member of Openroad Toyota Richmond has tested positive.

https://openroadtoyotarichmond.com/temporary-closure-toyota-richmond

BIC_BAWS
03-24-2020, 01:45 PM
This link has all the COVID19 Initiatives by Automakers: https://www.autotrader.ca/newsfeatures/20200320/automakers-offering-relief-to-buyers-affected-by-covid-19/