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Originally Posted by !SG
hence why in my post i said if it was warranty related, the dealership SHOULD waive the inspection fee. wear and tear may or may not be covered under warranty. this all depends on what type of regular warranty the car has, and or any extended special warranty was purchased.
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What's to prevent a dealer from saying it is not a warranty issue when it clearly is?
Quote:
Originally Posted by !SG
reading comprehension...
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eh?
Quote:
Originally Posted by !SG
what is stopping someone from bringing in their car, having it inspected, then turning around and saying "ill just get it fixed at abc shop, but thanx for telling me whats wrong!". that is why there is an inspection fee, to prevent everyone from doing this. good technicians will tell you straight out weather u can live with the issue for a bit longer, or it needs immediate attention.
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Why would anybody get it fixed somewhere else and pay when it is covered under warranty?
Quote:
Originally Posted by !SG
you may have an outstanding track record, and thus by history, you get the premium treatment.
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Not really, they just do it because it is policy. If they didn't, I would raise hell for them trying to charge me x amount of dollars just to see if it is under warranty. I've had a warranty repair rejected that required a test drive + take off wheels, and I didn't get charged anything.
Quote:
Originally Posted by !SG
not all techs are paid by hour as you describe. some are paid by job. its dependant on the dealership/shop policy.
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That's usually in smaller shops. They don't do warranty work and are not certified for it usually. But anyways, regardless, they have funds to do this.
Quote:
Originally Posted by !SG
I think you are confusing what is considered warranty. please desrcibe what your definition of warranty is?
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No I think you are confusing warranty with no warranty at all. Warranty = either b2b or powertrain limited for x amount of years or kms. If the car has a valid warranty, then it is the dealerships job to diagnose any complaint that may be related to the parts covered under the warranty.
If there is any squeaky/vibrating brake TSB for example, it is their job to inspect the brakes to confirm whether it is a problem or not. They have funds to cover this sort of stuff, and they will most likely get money from the customer to replace them since they are already there if they simply need new pads.