|
So I picked up my bicycle suit from The Bay downtown any to my surprise, this suit that had JUST come out was on sale! I saved about $500! I called up the store I usually purchase my suits from, Grasby's, in South Surrey and filled them in on the situation and told them, even though I have my size and a better price at The Bay, I would prefer to purchase it from them as I have dealt with them for many years. He confirmed the price and told me that he would match the price.
My friend and I decided to purchase the Strellson suit at The Bay JUST IN CASE but didn't think it would be an issue at Grasby's. When I arrived there today, they decided that they were no longer going to honor the price match! Owner of Grasby's told me that "The Bay was NOT supposed to be selling this suit for any cheaper than the set price" and that he called the President of the company about the Bay and he is going to stop them from carrying their products.
Furthermore, he said the reason why it may have been on sale was because they didn't have any sizes left, let alone a 36, which is what he knew I needed. I explained to him that when he called they wouldn't have had a 36 left because I had already purchased it, at which point he started to yell at me telling me that he didn't want to match the price.
LOL I tried explaining to him that he didn't have to any that there wasn't any argument. I didn't need them to match the price, after all, I had already had the same suit, in the same size, for a cheaper price in my possession! I was only asking them to match the price so I could be loyal to their store and give them the business instead. Clearly they didn't see it that way.
Anyways, after being a loyal customer to this store since 2004, I would like to retract my original recommendation of going to Grasby's in South Surrey as their service is far beneath that of The Bay's :S
|