[Hondaracer]

Consult HPO's Manual and see their guidelines in terms on warrantable window issues.

Also typically when buying a new home you have a year grace period to address deficiencies such as drywall cracks, nail pops, etc so usually if your friend has a list of items around 8-9 months of ownership/warantee onni or whoever the management company is should be coming back and addressing the defincinies (as long as your friend is actually going through the proper channels and filing the items accordingly)

However, if Somone had come and checked on the window and there was a considerable amount of interior condensation from cooking, showering without fan/windows open, etc and this was documented then she could very well be SOL because these types of conditions are laid out in the home owners manual provided upon moving in.

I wouldn't paint ONNI with such a broad brush as they literally build thousands of homes a year and I've rarely heard of issues with them.