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It was a number of years ago, but my favourite OpenRoad experience was going with my Dad (we're white) to the showroom... my dad wanted to buy a brand new Highlander for himself and a brand new Corolla for my sister... nothing, ignored, no one would help us, everyone is sitting in offices acting busy... we go to the receptionist, she pages for a salesperson... still nothing... we ask her again why no one is coming to help us and she goes on the paging thing again and says "Mandarin speaking sales associate to the front desk please, customer waiting" and this Chinese guy comes hustling so fast to the desk it's like he barely had time to put his pants on... sees us... gets all confused, glares at the receptionist... but he sold 2 cars that day. Not impressed with the attitude, but weren't about to put up a big show about it and have to go somewhere else.
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