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Old 09-16-2024, 11:30 AM   #33136
Eff-1
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I moved over the weekend and it was a 3 days of torture and exhaustion. Do not recommend one bit.

That said I hired the Tokyo Ninja Movers and here's my review.

Pros - Super nice guys. Very polite. They take extremely good care of your things. They wrap EVERYTHING. And I mean everything. They also bring their own plastic toes for loose items. The price is also reasonable at $170/hr for 3 guys.

Cons - Some of those pros can be cons as well.

I found them to be a lot slower than I anticipated, and I think a lot of it had to do with the wrapping and protection. I personally think it was overkill. There are some things like art, or the TV, or large furniture when wrapping is great. And then they wrapped a lot of items that no other company would wrap and it added a LOT of time.

I only had the elevator for 3 hours. When we got to hour 4 they said the truck was full and they needed to leave and come back and make a second trip. I wasn't happy about that because I sent photos of all the items in advance and if their truck was too small to accomodate evertything in one trip, I should have been notified in advance. I also didn't have the elevator booked for later that day. Thankfully the strata cut me a lot of slack!

I also didn't think they were the most efficient in how they moved things between the 3 guys. It just seemed like they struggled a lot with anything that wasn't just boxes.

The hourly rate was good, but I paid for so many more hours than I planned, so it ended up being very expensive.

A lot of time was spent trying to get our couch to the upper floor in our new home, which ultimately we weren't successful doing because of the measurements. That wasn't their fault at all. Primarily it was just that they were not efficient like I hoped, and there were 2 truck trips.

While another company might not have taken as much care with my items, I think I could have saved 30% off my bill, at least.

Anyways, it's over with now. And now I feed to find ANOTHER company to help hoist my couch to the second floor over my front balcony.
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