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09-06-2011, 04:29 PM
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#1 | | I am Hook'd on RS
Join Date: Sep 2008 Location: Richmond
Posts: 62
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| Where to trust?
Hi guys,
My grandmother is getting screwed around by the subaru dealership here in richmond, for her 92 subaru legacy wagon. It needs some work and the dealership is giving her the run around. I'm not familiar with the subaru scene here. I'm looking for the subaru version shop of something like PG Performance for VW/audi/etc.
Preferably around Richmond, but I'm willing to travel as far as need be to find someone trustworthy that knows their stuff.
Any tips? thanks.
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03-26-2012, 11:29 AM
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#2 | | Ready to be Man handled by RS!
Join Date: Sep 2010 Location: Burnaby
Posts: 88
Thanked 89 Times in 16 Posts
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Hmm, you can try Don Docksteader on Cambie if you want a Subaru dealership. They are way better than richmond subaru. As well if you want some performance shops to take a look, try Garage5 in richmond, or Drivehard.
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04-02-2012, 10:15 AM
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#3 | | Need my Daily Fix of RS
Join Date: Oct 2004 Location: Burnaby
Posts: 297
Thanked 4 Times in 3 Posts
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Kon Auto is a Subaru specialty shop, located on Venables & Clarke (Van).
There are good reviews online & the place is always busy.
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12-19-2013, 07:18 PM
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#4 | | Oh goodie, 5 posts already!
Join Date: Dec 2013 Location: canada
Posts: 5
Thanked 1 Time in 1 Post
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dales alignment in langley.. they deal with a TON of subarus and love working on subarus. look them up.. never heard any thing bad from any other subaru driver thats been there. also customer service is A+
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01-25-2014, 08:38 AM
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#5 | | NEWBIE ACCOUNT!
Join Date: Jul 2011 Location: vancouver
Posts: 22
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| richmond subaru
just wanna say i been lucky i guess i got my baby from richmond subaru and they were great to me and my dad.
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01-25-2014, 08:47 AM
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#6 | | RS controls my life!
Join Date: Nov 2008 Location: BC
Posts: 784
Thanked 280 Times in 96 Posts
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^ you got lucky. Richmond Subaru is known for horrible customer service.
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01-25-2014, 03:27 PM
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#7 | | :inoutugh:
Join Date: Feb 2008 Location: ඞ
Posts: 9,966
Thanked 5,833 Times in 1,836 Posts
| Quote:
Originally Posted by jagan323  Hmm, you can try Don Docksteader on Cambie if you want a Subaru dealership. They are way better than richmond subaru. As well if you want some performance shops to take a look, try Garage5 in richmond, or Drivehard. | There was also the recently thread about the scratched lip at DD Subaru. But as always, YMMV. Not everyone's experience is the same as each other when dealing with dealerships. Posted via RS Mobile | |
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01-25-2014, 03:51 PM
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#8 | | My homepage has been set to RS
Join Date: Apr 2004 Location: Vancouver
Posts: 2,250
Thanked 1,402 Times in 552 Posts
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My question would be, for a '92 car. Definitely wouldn't bring it to a dealership, any dealership. I'd find a good dependable private mechanic and take it there. Cars back then were not nearly as specialized as they are now, so someone that works on Honda's and Toyota's should be able to find their way around a Subaru no problem. Good luck finding a reputable shop  | |
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01-27-2014, 11:17 AM
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#9 | | Hopeless Romantic
Join Date: Sep 2006 Location: Surrey
Posts: 2,544
Thanked 989 Times in 232 Posts
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If you're willing to make the trip out to Burnaby I'll vouch for 'The Speed Syndicate' 
Check out their website, contact information and address are also there.
Best of luck!
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01-27-2014, 12:04 PM
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#10 | | I wish I was where I was when I wished I was here
Join Date: Feb 2010 Location: West Coast
Posts: 4,931
Thanked 3,098 Times in 733 Posts
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What auto group is richmond Subaru a part of?
I know they're the same company as Kia richmond and Kia vancouver, anybody else?
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01-27-2014, 12:44 PM
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#11 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Sep 2010 Location: Mars
Posts: 1,502
Thanked 3,267 Times in 547 Posts
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For Subaru I would highly recommend taking it to HBL Autosports. Eric/5 Zigen is a great guy and known on NASIOC forums for the great work he does. I believe his independent shop is located on no 5 and bridgeport.
Didn't realize this thread was dated
Posted via RS Mobile
Last edited by Stealthy; 01-27-2014 at 12:51 PM.
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02-15-2014, 12:42 AM
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#12 | | What hasn't Killed me, has made me more tolerant of RS!
Join Date: Aug 2005 Location: Vancouver
Posts: 151
Thanked 39 Times in 15 Posts
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Speed Syndicate!
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03-27-2014, 07:00 PM
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#13 | | RS Lurker, I don't post!
Join Date: Jan 2011 Location: richmond
Posts: 1
Thanked 0 Times in 0 Posts
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Richmond Subaru recently went through new management.
It is a much better experience now.
I bought my car there and was impressed with the changes even after previously swearing never to go there again. Look up Google reviews of the place. The reviews months ago were horrible and most recently have completely turned around.
Good luck on your choice.
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10-10-2014, 09:29 AM
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#14 | | Witness protection
Join Date: Apr 2001 Location: GVRD
Posts: 14,427
Thanked 5,343 Times in 2,222 Posts
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bumping this back up.
i have a coworker who just moved from ontario with her 05 legacy in tow. she lives in coquitlam and knows absolutely nothing about cars.
she went to crappy tire for an oil change and they screwed her with stuff like changing an air filter for over $50. 
she asked me is there any indie shops in or near the coquitlam (ie. citadel heights) area that she can trust? langley and richmond are too far for her. or maybe somewhere near central city in whalley where we both work during the day.
i think kon's auto is about the farthest she can do but she is hoping for somewhere closer.
__________________
"The guy in the CR-V meanwhile, he'll give you a haughty glare. He's responsibly trying to lessen his impact, but there you go lumbering past him with your loud V8, flouting the new reality. You may as well go do some donuts in a strawberry patch and slalom through a litter of kittens." Dan Frio, Automotive Editor, Edmunds
Last edited by thumper; 10-10-2014 at 09:38 AM.
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10-11-2014, 03:04 PM
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#15 | | 14 dolla balla aint got nothing on me!
Join Date: Mar 2014 Location: im over here!
Posts: 662
Thanked 365 Times in 175 Posts
| Quote:
Originally Posted by loadedxxx Richmond Subaru recently went through new management.
It is a much better experience now.
I bought my car there and was impressed with the changes even after previously swearing never to go there again. Look up Google reviews of the place. The reviews months ago were horrible and most recently have completely turned around.
Good luck on your choice. | nice first post...  | |
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10-21-2014, 08:39 AM
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#16 | | I am Hook'd on RS
Join Date: Oct 2014 Location: Vancouver
Posts: 67
Thanked 3 Times in 3 Posts
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Do not ever ever use Richmond Subaru. The worst customer experience ever.
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03-09-2015, 07:23 PM
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#17 | | NEWBIE ACCOUNT!
Join Date: Jan 2015 Location: VANCOUVER
Posts: 15
Thanked 1 Time in 1 Post
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try TEJ on powel st. they have great service
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