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-   -   Best Call Centres? (https://www.revscene.net/forums/547516-best-call-centres.html)

El Bastardo 04-03-2009 12:56 PM

Theres a ton of threads on this topic but heres some places to start:

Shaw, Bell, Telus, Rogers.

Good luck with your search.

quasi 04-03-2009 09:26 PM

Accenture, not downtown in Burnaby. They have a new training class starting in two weeks.

k2_alpha 04-04-2009 01:02 AM

Threads have been merged

ImportPsycho 04-04-2009 04:15 AM

Quote:

Originally Posted by quasi (Post 6364105)
Accenture, not downtown in Burnaby. They have a new training class starting in two weeks.

checked their website, nothing there
how do I apply?

quasi 04-04-2009 06:03 AM

Quote:

Originally Posted by ImportPsycho (Post 6364542)
checked their website, nothing there
how do I apply?

I just looked and didn't see it. They must have just pulled it because my friend got hired there just over a week ago for the class starting mid April. They do hire quite often though check back in a bit if still looking.

CRS 04-04-2009 06:56 AM

Apply to CRA Call Centre in Surrey?


Starting is 24/hr or more depending on skills/experience.

mgarba 04-06-2009 09:57 AM

Keep in mind Accenture is casual employment only, not full-time hours.

lubbyda 04-06-2009 10:43 AM

how long do the call centers usually take to call back?

Rev 04-06-2009 11:09 AM

If anyone is interested check the bank call centres like RBC, CIBC, BMO. Good easy way to get your foot in the banking sector without having to go through the teller route.

Generally expect $15-20/hour + bonus up to 10% of wage - share purchase plan usually in place as well

blastdesire 04-06-2009 05:53 PM

What type of qualifications do employers look for call centre jobs? I don't have a lot of experience, but I do have customer service experience. I'm looking for full time employment in the summer and hopefully get part time when I do go back to school.

quasi 04-06-2009 07:43 PM

Quote:

Originally Posted by mgarba (Post 6367195)
Keep in mind Accenture is casual employment only, not full-time hours.

I think most the casuals are working fulltime hours if they want to. My wife started out there casual part time 9 or 10 years ago and has never had anything but fulltime even when she first started. I could be wrong but I'm pretty sure it's still like that.

lubbyda 04-08-2009 10:44 AM

how long do call centers usually take to get back to you once you submitted a resume online?

winson604 04-08-2009 08:06 PM

Call centers are no different then applying at retail. It depends.

PMPJuiL 09-27-2009 04:09 AM

anybody heard anything about EI (Employment Insurance) Call Centre?
most importantly what is the pay like?

po.chac.co 10-06-2009 03:13 PM

how does one go about applying to a call center, is it through connections or online, drop off resume, fax? and how would you know if theyre hiring?

and is there a directory on what companies offer said positions?

JSALES 10-09-2009 02:27 PM

has anyone ever worked for the Bell Mobility call centre? Is it any good? or stories you've heard from friends?

winson604 10-25-2009 08:55 AM

Quote:

Originally Posted by Faytless (Post 6623984)
how does one go about applying to a call center, is it through connections or online, drop off resume, fax? and how would you know if theyre hiring?

and is there a directory on what companies offer said positions?

Apply online. Unlike retail stores call centres always have card access of some sort so you won't be able to just walk in and be like hey can I speak to yoru manager?

There's always sites like monster, workopolis etc where you can sort jobs by call centre but of course not all call centres post on these sites. The other option is to just know the names of call centres where you want to apply and just go directly on their website to see openeings. Shaw, Telus, Rogers, Fido, Bell, etc..

willystyle 11-01-2009 08:41 PM

Accenture's Call Centre Management team is a joke. I remember writing a skill testing exam for their Helpdesk position couple of years ago, on the test, one of the questions they asked me was "What is the nickname of BC Hydro's server?" (They were supporting BC Hydro during that time, not sure about now.)

Now tell me, how is this relevant to my IT technical skill and how is an external applicant suppose to know that?

Retarded.


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