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Old 01-28-2009, 04:32 PM   #1
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Funny Complaint Letter

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anuary 27, 2009
Greatest ever letter of complaint

This is a genuine letter of complaint sent to Sir Richard Branson. We know that because we checked with Virgin. Polly in the press office confirmed that Branson phoned the man back because "he always likes to hear feedback".

But she wouldn't confirm rumours that the Virgin boss thought this was the funniest letter of complaint he'd ever received.


Dear Mr Branson

REF: Mumbai to Heathrow 7th December 2008

I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.

Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at thehands of your corporation.

Look at this Richard. Just look at it:



I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the desert?

You don’t get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. Yes, it’s next to the sponge shaft without the green paste. That’s got to be the clue hasn’t it. No sane person would serve a desert with a tomato would they. Well answer me this Richard, what sort of animal would serve a desert with peas in:



I know it looks like a baaji but it’s in custard Richard, custard. It must be the pudding. Well you’ll be fascinated to hear that it wasn't custard. It was a sour gel with a clear oil on top. It’s only redeeming feature was that it managed to be so alien to my palette that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter. Perhaps the meal on the left might be the desert after all.

Anyway, this is all irrelevant at the moment. I was raised strictly but neatly by my parents and if they knew I had started desert before the main course, a sponge shaft would be the least of my worries. So lets peel back the tin-foil on the main dish and see what’s on offer.

I’ll try and explain how this felt. Imagine being a twelve year old boy Richard. Now imagine it’s Christmas morning and you’re sat their with your final present to open. It’s a big one, and you know what it is. It’s that Goodmans stereo you picked out the catalogue and wrote to Santa about.

Only you open the present and it’s not in there. It’s your hamster Richard. It’s your hamster in the box and it’s not breathing. That’s how I felt when I peeled back the foil and saw this:



Now I know what you’re thinking. You’re thinking it’s more of that Baaji custard. I admit I thought the same too, but no. It’s mustard Richard. MUSTARD. More mustard than any man could consume in a month. On the left we have a piece of broccoli and some peppers in a brown glue-like oil and on the right the chef had prepared some mashed potato. The potato masher had obviously broken and so it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird.

Once it was regurgitated it was clearly then blended and mixed with a bit of mustard. Everybody likes a bit of mustard Richard.

By now I was actually starting to feel a little hypoglycaemic. I needed a sugar hit. Luckily there was a small cookie provided. It had caught my eye earlier due to it’s baffling presentation:



It appears to be in an evidence bag from the scene of a crime. A CRIME AGAINST BLOODY COOKING. Either that or some sort of back-street underground cookie, purchased off a gun-toting maniac high on his own supply of yeast. You certainly wouldn’t want to be caught carrying one of these through customs. Imagine biting into a piece of brass Richard. That would be softer on the teeth than the specimen above.

I was exhausted. All I wanted to do was relax but obviously I had to sit with that mess in front of me for half an hour. I swear the sponge shafts moved at one point.

Once cleared, I decided to relax with a bit of your world-famous onboard entertainment. I switched it on:



I apologise for the quality of the photo, it’s just it was incredibly hard to capture Boris Johnson’s face through the flickering white lines running up and down the screen. Perhaps it would be better on another channel:



Is that Ray Liotta? A question I found myself asking over and over again throughout the gruelling half-hour I attempted to watch the film like this. After that I switched off. I’d had enough. I was the hungriest I’d been in my adult life and I had a splitting headache from squinting at a crackling screen.

My only option was to simply stare at the seat in front and wait for either food, or sleep. Neither came for an incredibly long time. But when it did it surpassed my wildest expectations:



Yes! It’s another crime-scene cookie. Only this time you dunk it in the white stuff.

Richard…. What is that white stuff? It looked like it was going to be yoghurt. It finally dawned on me what it was after staring at it. It was a mixture between the Baaji custard and the Mustard sauce. It reminded me of my first week at university. I had overheard that you could make a drink by mixing vodka and refreshers. I lied to my new friends and told them I’d done it loads of times. When I attempted to make the drink in a big bowl it formed a cheese Richard, a cheese. That cheese looked a lot like your baaji-mustard.

So that was that Richard. I didn’t eat a bloody thing. My only question is: How can you live like this? I can’t imagine what dinner round your house is like, it must be like something out of a nature documentary.

As I said at the start I love your brand, I really do. It’s just a shame such a simple thing could bring it crashing to it’s knees and begging for sustenance.

Yours Sincererly...

(Hat tip: Ben Lancaster)
source: http://timesnews.typepad.com/news/20...-----dear.html
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Old 01-28-2009, 10:13 PM   #2
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LoL... he's really good at getting the point across.
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Old 01-28-2009, 10:23 PM   #3
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That's an awesome letter. British humor/sarcasm is great.
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Old 01-28-2009, 10:49 PM   #4
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good read
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Old 01-28-2009, 11:34 PM   #5
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hilarious
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Old 01-28-2009, 11:34 PM   #6
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The "yellow shafts of sponge" comment was priceless.

Repeatedly using someone's name that often is not only annoying but it comes across as extremely passive aggressive, which in my view, reduces the writers credibility.
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Old 01-29-2009, 12:36 AM   #7
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Hahaha...the cookies in ziploc bags...awesome
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Old 01-29-2009, 01:01 AM   #8
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ROFl. I want a crime scene cookie. hahahah!
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Old 01-29-2009, 05:56 AM   #9
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someone commented about the poor english in the letter... obviously they haven't been here on RS

must have been long lineups in front of the washrooms after each meal on that flight

Last edited by thumper; 01-29-2009 at 07:25 AM.
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Old 01-29-2009, 06:31 AM   #10
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"The potato masher had obviously broken and so it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird.
"
I honestly 'ed so loud I made my neighbour's 6 yr old cry from waking him up.
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Old 01-29-2009, 06:51 AM   #11
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Old 01-29-2009, 10:18 AM   #12
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Quote:
Originally Posted by thumper View Post
someone commented about the poor english in the letter... obviously they haven't been here on RS
That was me. His english is fine and I wasn't complaining about it. I was commenting on his intentional "in your face" style that would normally cause the recipient to react rather than respond.
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Old 01-29-2009, 10:26 AM   #13
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I like the whole

"So that was that Richard"
"Everyone likes a little mustard Richard"
"Look at this Richard, just look at it"

And the crime scene cookie is priceless
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Old 01-29-2009, 11:06 AM   #14
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Quote:
Originally Posted by Mancini View Post
That was me. His english is fine and I wasn't complaining about it. I was commenting on his intentional "in your face" style that would normally cause the recipient to react rather than respond.
actually i was referring to the comments section on the page where this letter was originally posted on.
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Old 01-29-2009, 02:55 PM   #15
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Quote:
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actually i was referring to the comments section on the page where this letter was originally posted on.
OK
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Old 01-29-2009, 04:17 PM   #16
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ROFl. I want a crime scene cookie. hahahah!
may i have a 2nd crime scene cookie,

Last edited by dinfung; 01-29-2009 at 04:18 PM. Reason: typo
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Old 01-29-2009, 04:22 PM   #17
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Only you open the present and it’s not in there. It’s your hamster Richard. It’s your hamster in the box and it’s not breathing. That’s how I felt when I peeled back the foil and saw this:

lol
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Old 01-29-2009, 04:51 PM   #18
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wow. hes very good with words.

Bravo Ben Lancaster
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Old 01-29-2009, 05:41 PM   #19
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yeah hes good with his words

and the crime scene cookie lololo
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Old 01-29-2009, 06:32 PM   #20
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wow. hes very good with words.

Bravo Ben Lancaster
+1 good writer...ive seen some gross looking indian food in my lifetime.
nothing as gross as that though
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Old 01-29-2009, 06:47 PM   #21
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Although I wouldn't call him a good writer, but more of an entertaining writer.
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Old 01-29-2009, 09:32 PM   #22
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Yes! It’s another crime-scene cookie. Only this time you dunk it in the white stuff.

HAHAHAH.. Brilliant!!!!
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