problem w/ ebay seller, help pls
 

Hi guys, I'm having a problem with an ebay seller recently and would like some input. Basically I bought something off this person back in March and it didn't arrive as described. The auction says the item is in excellent condition but it turned out to be played with, dirty and lots of wear. There were even broken parts that were not mentioned in the listing. He also said All sales final unless he has made some error in the listing. So I contacted the seller saying I was not satisfied with it and he responded by saying that after reviewing the listing and pics, he determined correctly that they were in excellent shelf condition and if I'm still dissatisfied I should contact ebay about it. So I reply back by saying: "You're saying from the pic, it looks excellent to you, it really makes me wonder if you even inspected the toy personally. How could you state that they're in "excellent" condition when there are chips, scuffs, chrome wear, dirt spots and sticker wear? by the way, it wasn't mentioned in the listing that "excellent" was referring to shelf condition." He never reply back so I left him a neg feedback 2 days later. A few days ago, I decided to file a dispute on Paypal. I listed exactly all the problems w/ the item and requested half my money back. He denied my request and insisted that the item was as described on our dispute message board. He also said this is my final chance to withdraw and he will call his lawyer and fight me until the end. Plus he also said I left no time for a reasonable dispute and that he tried his best dealing with an unreasonable buyer. He then escalated the dispute to a Claim. In the end, Paypal declared that I won and I'm eligible for a full refund under the Paypal Buyer Protection after I send the item back and he receives it. Just a while ago, I received an email from him saying that he has contacted his family attorney and he will be representing now until the end. He thinks that further legal activity should be filed according to my false feedback, his good record and the cost to himself. And for slander, personal cost, and deprivation of character plus legal fees and any travel expenses required in this matter. Also said that I picked the wrong person to fight with and if his items arrived even a little bit different than when he had them, he is assured his monetary case will be as good as won. Has anyone deal with anything like this? any input would be greatly appreciated. Thanks!

Honestly, I would say he is just trying to BS with you. Makes you scared and give up asking for a refund. Try contacting eBay / PayPal and tell them the situation, see if they can give you a hand or some advise as well.
Make sure you have all the documents (copy of item description, bill of lading for sending the item back to the seller etc) and photos for proofs, in case IF something is going to happen which I doubt.

Have you been served with a letter saying that you are being sued? That would be the first thing I'll check to see if he is bsing or not. Depending on the value of the item, if it is a coupld hundred bucks than I see no reason in hiring a lawyer as a few hours with them would already cost more than the toy.

Just like Beefball said, he's just trying to push you around. Make a copy of everything you have part of this transaction. I usually just pdf everything so it's in one neat file. PDF any e-mail correspondence, any photos, the e-bay page that he had for the listed item

Worked for eBay for over 4+ years in departments such as fraud and I've seen sellers especially powersellers try to scare buyers like this all the time. Most likely he is bsing but hey you never know I guess. Oh don't bother contacting eBay because it's already out of their hands. Buyer/seller dispute at this point.

BULLSHIT

Exactly what was the cost of the item involved anyway?

Unless we're talking about at least a few thousand dollars, there is no way he can justify spending money on a lawyer.

^^ +1


I used to work for eBay and I know you can't sue for any of those reasons. Tell his attorney to contact you directly. Call his bluff.

"He thinks that further legal activity should be filed according to my false feedback, his good record and the cost to himself. And for slander, personal cost, and deprivation of character plus legal fees and any travel expenses required in this matter. Also said that I picked the wrong person to fight with and if his items arrived even a little bit different than when he had them, he is assured his monetary case will be as good as won."

I worked for ebay before too and i just ROFL at the above statement, "slander" & "false feedback" are instant red flags for BS :haha::haha::haha:
he already lost the paypal dispute, game over.

this is as funny as anthony anderson calling Jet Li 'dim sum'

http://www.youtube.com/watch?v=t8YsH2xIlTg

i agree... plus you won't have to cover any of his cost... even if he won the case...

I don't know about in the states but in Canada most of the law is written to protect buyers more than sellers. Often buyers can sue sellers but most of the cases not vice versa.

I would ignore his bluff and reply professionally to everything related.

The worst fucking thing is when things don't arrive as per described. I mean... why should I pay shipping on something YOU fucked up on?

+1 for having friends worked at eBay, this is bullshit

I had a similar case with an item not being as described when I received it, I filed a paypal claim and won but the seller never threatened any legal action against me. They're just bsing u and trying to scare u. All this over a toy? The toy better be expensive if they're going to all this trouble

i wanna hear how this plays out.
i say you got nothing to be worried about. let him sue you or whatever cause it doesn't sound like he has a good enough case. plus he kinda threatened you by saying how you messed with the wrong person.

+1. You have an obligation (as all RS members do when they post a "I'm having eBay problems" thread) to let us know what happens.

Look what happened with that bitch who thought she overpaid for that jersey she bought. She sucked it up and left a little negative feedback but at the end of the day, she was still wrong.

yeah, seller is trying to bullshit and scare you. Just don't let him push you around. If you paid with paypal just dispute it by opening a new claim.

and always, request the full amount of money back including shipping charges (it will help your chances of winning your claim).

Say you got her on your side and post his replies!! ROFL
http://www.visitallan.biz/neowin/fail-judgeJudy.jpg

How much did you even pay for your item? I have a feeling the seller is just trying to scare you out of your refund and it won't be worth it for him to sue over a small amount.

Thanks for the replies everyone. The item cost around $200CAN including the shipping and everything. This guy made no effort to work this out at all after I emailed him saying I'm not satisfied. Told me to contact ebay and I filed a dispute (which I won) and now giving me all this crap. Will update you all later.

The seller isn't going to sue you, he's trying to scare you. If you won your dispute with Paypal, send the item back and let the seller refund your money. You can also file a chargeback if the seller decides not to refund your money after sending the item back.

If I do sent it back, what if the seller refused to accept delivery on the item? Paypal requires delivery confirmation (which the buyer won't get if delivery is refused) before issuing the refund.

I don't know the answer for sure, but I'm guessing that if you show proof that you tried to send the item back to the seller at the correct address, but the seller refused to accept it, then I can't see how they won't see that the seller is a douchebag and rule in your favour and give you your refund anyway.

Either way. His court fees would be more than the item you bought. (Assuming.)

Call his bluff. Tell him to eff off. Collect your money and you are now wiser.

LOL. he can't do anything legally, I'd tell him to suck my left nut.

This is the message he sent me after I won the Paypal dispute, what do you guys think?
As for the good record he was mentioning, I have 53 feedbacks and is 100% Positive while he has 473 but 99.3% Positive. Just because he has more feedback that doesn't mean it is much better than mine.

Sometimes people don't care about the money not that it's relevant in this case. To the point of legal fees being more then the actual amount we have something like that going on right now at work. Long story short this guy rips us off for 14 grand on a restaurant contract. He tries to offer us 7K to settle we tell him we won't take anything less then 12K. His lawyer tells us that the 7 is final and if we go to court we'll be lucky to get 6K.

At the end of the day it's going to cost his client a hell of a lot more then the original $14,000 after he pays his lawyer, costs plus whatever we win (We will win). At the end of the day the only people to come out ahead will be the lawyers but it's all good as revenge is sweet and we've already wrote the money off. The goal changed from recouping money to costing this guy as much money as possible.

Who the fuck hires a lawyer for "defamation of character" over the freaking Internet. Dude makes serious business, and would go out of his way just to keep a couple hundred bucks?

That letter looks fabricated, so call the bluff since he's probably scared other people shitless as well.

Like everyone else here, I'm rootin' for ya.