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05-13-2009, 01:35 AM
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#1 | | RS controls my life!
Join Date: Nov 2007 Location: coq
Posts: 702
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| What will you expect?
If you are buying stuff like (exhuast,wheels,etc) in an auto store?, what will you expect the customer service to be like?
heres mine!
- msn live support! (doesnt has to be 24hrs)
- give u updates on the products that u have bought
anyone?
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05-13-2009, 02:58 AM
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#2 | | G'd up! w000weee
Join Date: Jan 2002 Location: Vancouver
Posts: 4,140
Thanked 225 Times in 84 Posts
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i would expect them to know the details of products they sell.
i would expect them to be honest. i've bought stuff at a shop before and they couldn't install it for me even though they promised they can (i couldn't get a refund so i had it installed elsewhere...waste of my time. another instance was when i was told my parts had arrived at a shop...only to find out that it didn't yet. waste of my fucking time!
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05-13-2009, 03:42 AM
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#3 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: May 2005
Posts: 20,417
Thanked 7,482 Times in 1,450 Posts
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costco refund policy
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05-13-2009, 04:59 AM
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#4 | | Official Texas Ambassador
Join Date: Oct 2004 Location: Houston, TX
Posts: 10,333
Thanked 5,671 Times in 1,324 Posts
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I really think you're setting the bar too high, gti_326. In Vancouver (especially) I've experienced the "Come in. We'll lick your boots if you spend money. Thank you for purchasing now get the fuck out" version of customer service almost everywhere I've shopped at auto stores.
I would, at the very least, expect not to have mmmk's experience.
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05-13-2009, 07:46 AM
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#5 | | Banned By Establishment
Join Date: Jun 2006 Location: Shaugnessy
Posts: 2,610
Thanked 481 Times in 168 Posts
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like bastardo was saying, they'll kiss your ass till they got your money then its like "yea i know its been 2 months but it hasnt come in yet, its not our fault!!"
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05-13-2009, 01:12 PM
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#6 | | I answer every Emotion with an emoticon
Join Date: Apr 2005 Location: Vancouver
Posts: 7,760
Thanked 375 Times in 181 Posts
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yea, but y do ppl still go back after they receive shitty services? They won't improve their attitude/quality of work if they know u'll go back regardless
__________________
Ignorance is bliss
How I wish I can remain ignorant, why do I know so much?
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05-13-2009, 01:16 PM
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#7 | | How I Mod your mother
Join Date: Jul 2004 Location: Crayon Box
Posts: 13,688
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Damn where are you guys buying your parts from?
I've never had a shop give me attittude, lie to me about my parts being in, or had problems in general
__________________ Quote: | [19-07, 16:52] bloodmack: EB did u change my avatar and title?
| Quote: | [19-07, 16:54] El Bastardo: bm i have no idea what you're talking about because i don't speak gorilla
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05-13-2009, 02:09 PM
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#8 | | I answer every Emotion with an emoticon
Join Date: Apr 2005 Location: Vancouver
Posts: 7,760
Thanked 375 Times in 181 Posts
Failed 159 Times in 63 Posts
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I buy everything online & the ppl I buy from r knowledgable, never been given shitty attitude.
I guess ppl r referring to FOB shops, yea, they have a attitude problem
__________________
Ignorance is bliss
How I wish I can remain ignorant, why do I know so much?
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05-13-2009, 04:49 PM
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#9 | | Banned By Establishment
Join Date: Aug 2005 Location: Burnaby
Posts: 2
Thanked 266 Times in 124 Posts
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| Quote:
Originally Posted by q0192837465  yea, but y do ppl still go back after they receive shitty services? They won't improve their attitude/quality of work if they know u'll go back regardless | because locally, we have a lot of shops compared to other places in canada/us, so we take advantage of it... this is how they treat us... but they're the only ones...
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05-13-2009, 06:08 PM
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#10 | | Banned By Establishment
Join Date: Jun 2006 Location: Shaugnessy
Posts: 2,610
Thanked 481 Times in 168 Posts
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| Quote:
Originally Posted by q0192837465 yea, but y do ppl still go back after they receive shitty services? They won't improve their attitude/quality of work if they know u'll go back regardless | im a slut, i hop between shops. advance was a good shop but somebody important had to leave (hint hint). now im still looking for the 'right' shop.
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05-13-2009, 06:43 PM
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#11 | | F**K YOUR HEAD
Join Date: Apr 2009 Location: vancouver
Posts: 8,719
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I've been looking for wheels and tires for my car, and I noticed that lots of people don't know the offset of the wheels they are selling, My car needs around a 25 offset, which is pretty rare as far as i've seen lately
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