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-   -   Intermitent problem with HTC Diamond - to fix or not to fix (https://www.revscene.net/forums/575751-intermitent-problem-htc-diamond-fix-not-fix.html)

hk20000 05-14-2009 12:40 PM

Intermitent problem with HTC Diamond - to fix or not to fix
 
hey gais,

I have this HTC Diamond which I believe is a refurbished unit from Telus. I think it's refurbished because it's a replacement phone from the first one that crapped out on me before. Now it all kind of works ok and stuff but once in a blue moon the phone's screen fail to come on and I can tell it "thinks" it's on as buttons and taps are responded - I just can't see a thing. This has been always rectified with a soft reset.

Is this a valid reason for me to go back to Telus and ask for another replacement phone? The phone itself is very good (when the screen is working anyway) and I don't know how to reproduce the faults because there is no specific circumstances in which this happens, it just happens....But only ever so rare.

What do you think?

Razor Ramon HG 05-14-2009 07:27 PM

Try installing a custom ROM on it. If the issue persists, flash back to stock and bring it in.

6insomnia9 05-14-2009 07:48 PM

Becareful , if you flash you will void your warranty.

hk20000 05-14-2009 08:36 PM

I can reflash and relock it no problem.... but still can I just tell them it "sometimes does this"? Coz if you just test it normally probably nothing happens....

parm104 05-21-2009 12:34 AM

dont reflash, take it back, they wont ask questions.


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