internet is connected but wont work

[hongy]

so on my notebook acer travel mate 4011wlmi it says it is connected but when i go on firefox and msn it says that it cant find the server. This just started yesterday. Any help would be welcomed

[Presto]

Is there an alert(!) on the network icon in the system tray? What type of connection? Have you tried both wireless/wired? Does IE work? Does any internet application work?

[lilaznviper]

are you connected through a router??\

need more info to help you out

[hongy]

wireless internet and the computer says is has connected to my shaw connection. Wired does not work and basically on interne t app works at the moment. Also the wireless network works for sure since both my sister and my phone works on the wifi network

[lilaznviper]

try doing a power cycle
if that doesnt work try moving the wire to another port to see or try another cable

[jlo mein]

Originally Posted by hongy

wireless internet and the computer says is has connected to my shaw connection. Wired does not work and basically on interne t app works at the moment. Also the wireless network works for sure since both my sister and my phone works on the wifi network

From what I understand, web browsing on your PC is not working, but other applications that use the internet do work?

Go to your sister's Windows PC, click Start > All Programs > Accessories > Command Prompt. Type in "ping www.google.ca" and press enter. It should then show you a ping test along with an IP address its pinging. Write down the IP address and type it into the address bar in Firefox and see if it takes you to google. If it doesn't, try going to a Command Prompt and try "ping 123.456.789.123", with that random number being the IP address you wrote down.

If using Firefox with the IP address works, it could mean that the DNS servers are misconfigured on your PC. If it doesn't work, but pinging the IP works, it means there is an issue with your Firefox software. If pinging the IP doesn't work, it means there is some other issue that requires further testing.

[hongy]

what i meant to say was that my sisters n79 and my 5800 work on wifi but i found out that my sisters macbook works on wifi ill check out the ping later on thanks guys