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Old 06-15-2009, 10:00 PM   #1
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Question on rogers

okay i have a question. so i bought my blackberry curve 8900 from rogers about 34 days ago. my headphone jack has been giving me problems since i had it, so i finally decided to take it to the rogers i bought the phone from. they wouldnt exchange it for me since i was past 30 days. so i had to call rogers bb technical support, so they said they are going to send me a new one that should arrive in 3-7 business days.

so my question is what do i do with my old blackberry, do i send it back to them or do i keep it ?
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Old 06-15-2009, 10:19 PM   #2
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You can do either or:

1. Return it and nothing happens.
2. Keep it and see the charge show up on your next phone bill.
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Old 06-15-2009, 10:21 PM   #3
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return it. if you dont return it, then they will bill you for a brand new 8900.
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Old 06-15-2009, 11:25 PM   #4
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um i am on fido right now, and i just bought the phone without a contract from them. so yeah.
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Old 06-15-2009, 11:37 PM   #5
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You are not a existing Roger's client and yet BB Tech issued you a new 8900 replacement?

Didn't he/she ask you for account info like user name, postal code etc?
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Old 06-15-2009, 11:47 PM   #6
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You are not a existing Roger's client and yet BB Tech issued you a new 8900 replacement?

Didn't he/she ask you for account info like user name, postal code etc?
rim provides warranty for phones ...doesnt matter if you're a roger's customer or not
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Old 06-16-2009, 12:00 AM   #7
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um i am on fido right now, and i just bought the phone without a contract from them. so yeah.
They sent you a new unit one at their expense. Again, you could just keep the phone and see a surprise for a charge of a new Blackberry on your account or return it and everybody is happy.

No such thing as a free lunch.
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