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07-30-2009, 07:27 PM
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#1 | | "Entertainment" mod.
Join Date: Feb 2009 Location: Surrey, BC
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| Problems with Telus Siemens modem
I remember seeing the Telus Turbo thread suggesting the Thompson speedtouch modem, but I want to see if anyone else is dealing with the same problem as me, and possibly an alternative solution.
Basically, the modem likes to cut out. A lot. Like 8 times in 3 minutes a lot. Even as I wrote this it cut out four times. I'm not sure if its running hot because of the heat, its refurbished, and the quality is shit.
Anyone dealing with the Siemens and having it cut out on them? If it helps, I've got a wired Linksys router from my old high speed setup. If there aren't any other solutions, I might as well get the Thompson when my Turbo trial runs out. I've also tried turning the stupid thing off and on again, still doesn't work.
Thanks.
EDIT: Just wanted to add that when it cuts out, the DSL light goes out and then the Internet goes, and it slowly comes back to life sometime after a full minute. And I might add again, it cut out 54453547823 times in the last 10 minutes: (there used to be a bunch of crap here, but the cutting out is a summary). In short, this constant cutting out is pissing me off since it just keeps cutting out when I try to submit this edit.
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Last edited by CorneringArtist; 07-30-2009 at 07:38 PM.
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07-30-2009, 08:03 PM
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#2 | | The RS Freebie guru
Join Date: Jul 2001 Location: East Vancouver
Posts: 22,032
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Get a new modem.
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07-30-2009, 08:06 PM
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#3 | | Ready to be Man handled by RS!
Join Date: Apr 2004 Location: Vancouver
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Call Telus and get them to send a tech out to replace your modem or do some extra wiring. Are you currently using micro-filters or did a Telus tech made one phone jack just for your ADSL? If it cuts out that many times then it could be a bad modem or maybe you need a POTS splitter installed.
Opps, my bad... didn't realize that I was using my girlfriend's account...
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07-31-2009, 12:34 AM
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#4 | | Need to Seek Professional Help
Join Date: Mar 2002 Location: vancouver
Posts: 1,022
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i was using the speedtouch modem but it was cutting out like you described, im 100% sure it was defective. so after hastling them they sent me a siemens se567 modem and its fine now.
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08-02-2009, 12:48 AM
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#5 | | RS Veteran
Join Date: Dec 2001 Location: Your Location
Posts: 31,731
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The Speedtouch is a total POS!
__________________ Quote:
Originally Posted by Jason00S2000  First, you have to be brave enough to endure the clap-back from rubes such as yourself | | |
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08-02-2009, 12:23 PM
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#6 | | "Entertainment" mod.
Join Date: Feb 2009 Location: Surrey, BC
Posts: 5,124
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Apparently, it was on THEIR side that my modem was being shit. Some kind of port issues.
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08-02-2009, 01:02 PM
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#7 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,194
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No problems here. I have 2 of those Siemens modems, one for each house. I've used them both for 2 years now with no problems whatsoever
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"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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08-05-2009, 03:45 PM
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#8 | | Need my Daily Fix of RS
Join Date: Oct 2003 Location: \/ancouver
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The Speedtouch modem was the standard modem for Telus TV, so it was quite reliable. But I was using the 2wire gateway and it was fine with Turbo. As a service tech for Telus, I personally preferred the 2wire gateway over than the Siemens gateway because it was much more user friendily. Now I have the new D-Link gateway which is the new standard modem for Telus TV and it's working fine so far. If you find the wireless signal too weak on the D-Link gateway, you can probably ask Telus to replace the stock antenna with the D-Link newer antenna which is about 3 times longer with a 7 dBi gain.
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August 11th, 2003 - December 16th, 2003 My feedback | |
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