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Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n

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Old 08-07-2009, 01:42 AM   #1
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Need Help. Regency Lexus

My tranny is broken. See my Member's Journal Thread.

Basically, it sat there all day. I sat there waiting for my co-workers to pick me up for like 5 hours(not their fault) But they didn't even bother to ask for my keys when I left to walk to Starbucks off Terminal.
I sat there waiting for people, and not once in the 4+hours I was watching CSI did they ever ask me for the keys.

I actually told my co-workers not to bother come pick me up until I was asked for the keys. I had all day to spend since I was on call, but what the fuck? My friend came by, and I met all of the managers at Coastal Ford before I went back, and not once did they even bother asking for the keys. I got to drive a couple of the cars off the lot before I bothered going back within 2 hours.

MY TRANNY IS BROKEN. HOW DO YOU EXPECT TO MOVE THE CAR WITHOUT THE KEYS AND MY COMPUSTAR.

I expected a courtesy car, but I got nothing. What the fuck is that shit?
"not a big enough service to be eligible for a courtesy car"
My tranny is fucking BROKEN. I told you guys to diagnose the real problem. I sat there for hours waiting for real service.

If anyone works there.
Please go fix my car, or give me a courtesy car.
I don't appreciate driving a Focus from Coastal Ford because of connections. I want a legit courtesy car, meaning you're actually fixing it.
It has a big "I'M KILLING IT" on the back.

Fix it. I know you're more than one of you are on here.
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Old 08-07-2009, 01:46 AM   #2
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how about go to another shop? or get a mechanic buddy to find out wuts the prob? im sure theres tonnes of places that can fix it besides the dealer and i know of some shitty dealerships
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Old 08-07-2009, 08:48 AM   #3
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Of your car's age and price, i don't see the point of going to a stealership...
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Old 08-07-2009, 07:18 PM   #4
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It's kind of a freak thing for the tranny to break and be STUCK in gear.

Lexus put this engine and tranny into all of their V8 cars, so if anyone can figure out whats wrong with it, it would be Lexus. I'm not gonna pay a guy to poke around for hours just to find out whats wrong with it. At least this way they tell me whats broken, and I bring it to my guy to fix.
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Old 08-07-2009, 08:36 PM   #5
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why don't you bring it to different Lexus dealership then?
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Old 08-07-2009, 09:22 PM   #6
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are you fucking kidding me
you bring in a 92 sc400 with a gay ass "i'm killing it" sticker on it and you want a courtesy car?
the only thing your car is killin is trannies

wtf
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Old 08-07-2009, 10:39 PM   #7
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courtesy car for a warranty repair is one thing

courtesy car for a car that is out of warranty is pretty much non existant with most dealerships
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Old 08-08-2009, 02:07 AM   #8
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SpuGen,

You make it sound like Regency Lexus owes it to you.

But seriously. They don't. So shut up and put an end to your pity party.
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Old 08-08-2009, 03:48 AM   #9
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Not to mention, I think if you are a long term customer and call in ahead, they usually try accommodate you.

If you think from the dealership's standpoint since they have a finite number of cars they have to prioritize.

Though at BMW Store, I have instances that they pull demo cars from the sales lot to give it to me for a day.

Not to mention, the diagnosis is the cheap part vs the replacement (they would even have less incentive to give you a courtesy car).. since most modern dealerships don't do transmission repairs on site.. since you know the transmission is dead, won't it be quicker to just order a refurb one?

I think if you have any problems, you might just want to escalate the issue to the Manager? or Lexus Canada?

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Originally Posted by Volvo-brickster View Post
courtesy car for a warranty repair is one thing

courtesy car for a car that is out of warranty is pretty much non existant with most dealerships

Last edited by godwin; 08-08-2009 at 04:03 AM.
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Old 08-08-2009, 11:01 AM   #10
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might as well do a mt swap and 2 jay z it hahaha
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Old 08-08-2009, 08:38 PM   #11
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Quote:
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might as well do a mt swap and 2 jay z it hahaha

you forgot naz

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Old 08-10-2009, 12:59 AM   #12
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The tranny is so common. Just pick up a used one and slap it in
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Old 08-10-2009, 01:32 AM   #13
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Quote:
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you forgot naz

That picture still cracks me up....
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Old 08-11-2009, 09:41 AM   #14
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So you want a courtesy car for them to diagnose your problem, and then you are gonna bring it to your own guy to fix it?

I dont think they would accomadate you after knowing about this.
BTW i dont think dealerships are obliged to give you a courtesy car if your car doesnt have warranty.
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Old 08-11-2009, 11:26 PM   #15
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I was overreacting. I'm just pissed that I won't get my car back in time for the meet.
And Focus's are slow.
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Old 08-12-2009, 12:51 AM   #16
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Quote:
Originally Posted by SpuGen View Post
It's kind of a freak thing for the tranny to break and be STUCK in gear.

Lexus put this engine and tranny into all of their V8 cars, so if anyone can figure out whats wrong with it, it would be Lexus. I'm not gonna pay a guy to poke around for hours just to find out whats wrong with it. At least this way they tell me whats broken, and I bring it to my guy to fix.
Just curious, if you have your own guy to fix the tranny. Why can't he troubleshoot/diagnose the tranny also?
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Old 08-12-2009, 09:31 AM   #17
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Read what you quoted.
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