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Ya I was like WTF.....so I wrote to there customer service asking if they could send another one....THey said they would fix it and apologized for the inconvience..... then they sent me a coupon for a free bag, any size or treats or case of canned food along with an apology letter!
Best customer service I have received in a LONG time!!!
Ya I was like WTF.....so I wrote to there customer service asking if they could send another one....THey said they would fix it and apologized for the inconvience..... then they sent me a coupon for a free bag, any size or treats or case of canned food along with an apology letter!
Best customer service I have received in a LONG time!!!
Wow, win... you can get a huge-ass bag of food for free now!