i agree, with ken and shoei gone, i never had the "right" feeling going there. Even when i called in for pricing, i was not called back on 3 seperate items. It was a bit frustrating as both Ken and Shoei had set the bar so high in terms of customer service. I always felt, well, important even though i wasnt driving a 100k car! Its sad to see, since there arent enough good shops around that we can afford to lose one...

word

when shoei left, customer service was garbage and felt un-important.

i called in asking for a price for a part, and to my surprise it was way over priced.

peter at image in motion on the other hand, has been a great help over the 2 years helping me collect parts:thumbsup: