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Fashion & Shopping Blackmarkers. A Filtered Selection of Clothing, Footwear and Accessories.
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Old 02-01-2010, 12:01 AM   #1
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Can i exchange a BNWT Coach purse w/o reciept for a different one?

As states, i have a brand new with tag black Coach purse that is the wrong one requested and i lost the reciept, i will find out tomorrow regardless but does anyone know if i can do thaT? Its from the COACH store.
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Old 02-01-2010, 12:06 AM   #2
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How did you pay for it? Cash, debit or credit card? If it was a credit card/debit card, bring your statement. If it was cash, you might be out of luck because they can refuse a return without a reciept. Usually the barcode/serial number should show up in their computer when they scan the item but it'll be very tricky to get the person working their to issue you a exchange without a reciept. Good luck.
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Old 02-03-2010, 09:30 AM   #3
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Quote:
Originally Posted by Jah Gekko View Post
How did you pay for it? Cash, debit or credit card? If it was a credit card/debit card, bring your statement. If it was cash, you might be out of luck because they can refuse a return without a reciept. Usually the barcode/serial number should show up in their computer when they scan the item but it'll be very tricky to get the person working their to issue you a exchange without a reciept. Good luck.
Go straight to the manager. Ask kindly and be patient and polite


But as what stated above if your purchase via debit/credit just show them your statement and your cool
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Old 02-03-2010, 11:13 AM   #4
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as long as its not a fake, i see no problem with it. coach has the best return/exchange policy i've ever seen. my gf bought a coach bag back from the states, it wouldnt stop setting off alarms at metro. she had it for a good year, the bag was discountinued and obviously used. coach(metro) gave her an in store credit for the value($300) of the bag when it was bought.

give their customer service line a call before you head to any store.
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