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02-20-2010, 08:23 PM
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#1 | | My homepage has been set to RS
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|  HP customer service -___-
Hi
So I formatted my HP laptop. It came with vista but I didn't like how it was running so I decided to format and install a fresh copy of XP on it.
Everything went fine until trying to install the video driver. It says something like "The NVIDIA Setup program could not locate any drivers that are compatible with your current hardware".
All the other drivers installed fine except for the display/video driver.
So I called HP and they said because my laptop came with vista I have to install vista back on and use the recovery disk that came with it. Then I asked even if i DL the XP version of the drivers how come it doesn't work, and the best the guy could say is because my laptop came with vista so I have to use vista.
My only problem is my dad lost the recovery disk and the other stuff that came with the laptop. I do not want to order another disk unless that is my only option.
Any suggestions I kinda think the HP guy is bullshitting.
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02-20-2010, 08:26 PM
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#2 | | Trollollolloing RS sine 2005
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try downloading the driver off nvidia's site?
__________________ Quote:
Originally Posted by MajinHurricane  I had some girl come into the busser station the other day trying to make out with every staff member and then pull down her pants and asked for someone to stick a dick in her (at least she shaved). | Quote:
Originally Posted by 1exotic Vtec doesn't kick in on Reverse. | Quote:
Originally Posted by Ulic Qel-Droma its like.. oh yeah oh yeah.. ohhhh yeah... OOoooOohh... why's it suddenly feel a bit better... ohhhh yeahh... ohhh...oh..fuck... it probably ripped. | | |
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02-20-2010, 08:27 PM
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#3 | | My homepage has been set to RS
Join Date: Jan 2004 Location: 604
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tried doesn't work either
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02-20-2010, 08:40 PM
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#4 | | HELP ME PLS!!!
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have you tried windows update?
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02-20-2010, 08:43 PM
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#5 | | My homepage has been set to RS
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yah i have tried windows update
it doesn't detect that i need any updates for my display drivers -___-
does anybody think getting the recovery disk will actually fix this problem?
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02-20-2010, 08:52 PM
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#6 | | Trollollolloing RS sine 2005
Join Date: Feb 2005 Location: Richmond
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no, if the laptop came with vista, chances r the recovery disc will be vista, and have drivers for vista only.
__________________ Quote:
Originally Posted by MajinHurricane I had some girl come into the busser station the other day trying to make out with every staff member and then pull down her pants and asked for someone to stick a dick in her (at least she shaved). | Quote:
Originally Posted by 1exotic Vtec doesn't kick in on Reverse. | Quote:
Originally Posted by Ulic Qel-Droma its like.. oh yeah oh yeah.. ohhhh yeah... OOoooOohh... why's it suddenly feel a bit better... ohhhh yeahh... ohhh...oh..fuck... it probably ripped. | | |
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02-20-2010, 09:30 PM
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#7 | | My homepage has been set to RS
Join Date: Jan 2004 Location: 604
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but say if i formatted again and installed a copy of vista and get the recovery disk then it should fix the problem then right?
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02-20-2010, 10:04 PM
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#8 | | The RS Freebie guru
Join Date: Jul 2001 Location: East Vancouver
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Well, yeah...
Are you sure you're downloading the right drivers from nVidia? They should have the WinXP drivers for your video adapter.
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02-20-2010, 11:15 PM
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#9 | | My homepage has been set to RS
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haha yah trust me i am downloading the right drivers
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02-20-2010, 11:18 PM
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#10 | | Media Officer / MOD
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just a little out of box thinking, but why not get windows 7? its like 100 or so at ncix. Works better then vista and more support then xp ....
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02-20-2010, 11:26 PM
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#11 | | Say! Say! Say!
Join Date: Aug 2005 Location: Japan
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Use an installation of NVIDIA drivers with a modded INF.
__________________ Quote: | Owner of Vansterdam's 420th thanks. OH YEAUHHH. | Quote:
Originally Posted by 89blkcivic Did I tell you guys black is my favourite colour? My Ridgeline is black. My Honda Fit is black. Wish my dick was black........ LOL. | | |
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02-21-2010, 09:20 AM
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#12 | | The Lone Wanderator
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Why is this thread labelled HP customer service, when their customer service is doing everything they can after you fucked up a perfectly good piece of technology? Posted via RS Mobile | |
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02-21-2010, 10:53 AM
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#13 | | Where's my RS Christmas Lobster?!
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| Quote:
Originally Posted by Fei-Ji haha yah trust me i am downloading the right drivers | It's obvious you did NOT download the right driver. If you did, this thread would not be here. I recommend you find out the video chip first. You have not stated a model yet. You can find this be looking at the specifications for your notebook. Then post the model number here. Then go to nVidia to find the driver.
The most probable error is that actually you have an ATI or Intel video chip.
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02-21-2010, 12:13 PM
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#14 | | HELP ME PLS!!!
Join Date: Nov 2005 Location: vancouver
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screw xp and install windows 7
all your driver problems will go away
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02-21-2010, 01:11 PM
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#15 | | Trollollolloing RS sine 2005
Join Date: Feb 2005 Location: Richmond
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y dont u post the model number of the laptop, or the model of the graphics card in it.
__________________ Quote:
Originally Posted by MajinHurricane I had some girl come into the busser station the other day trying to make out with every staff member and then pull down her pants and asked for someone to stick a dick in her (at least she shaved). | Quote:
Originally Posted by 1exotic Vtec doesn't kick in on Reverse. | Quote:
Originally Posted by Ulic Qel-Droma its like.. oh yeah oh yeah.. ohhhh yeah... OOoooOohh... why's it suddenly feel a bit better... ohhhh yeahh... ohhh...oh..fuck... it probably ripped. | | |
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02-21-2010, 01:16 PM
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#16 | | Got MOD?
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Laptops usually have a specific version of mobile nvidia video chipset and just downloading the generic ones won't work. Follow Razor Ramon HG's advice and get a modded inf version of the driver.
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02-21-2010, 02:34 PM
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#17 | | To me, there is the Internet and there is RS
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I made a slightly related mistake and tried to update my HP's drivers by dling the nVidia ones for my card, however HP tends to run custom modified ones. So if HP hasn't had a driver for XP (chances are they wouldn't) then you'll need to run an OS that's Vista or newer (ie 7). Since you'll have to pay for the Vista discs anyways, I recommend 7.
__________________ 1991 Toyota Celica GTFour RC // 2007 Toyota Rav4 V6 // 2000 Jeep Grand Cherokee
1992 Toyota Celica GT-S ["sold"] \\ 2007 Jeep Grand Cherokee CRD [sold] \\ 2000 Jeep Cherokee [sold] \\ 1997 Honda Prelude [sold] \\ 1992 Jeep YJ [sold/crashed] \\ 1987 Mazda RX-7 [sold] \\ 1987 Toyota Celica GT-S [crushed] Quote:
Originally Posted by maksimizer half those dudes are hotter than ,my GF. | Quote:
Originally Posted by RevYouUp reading this thread is like waiting for goku to charge up a spirit bomb in dragon ball z | Quote:
Originally Posted by Good_KarMa OH thank god. I thought u had sex with my wife. :cry: | | |
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02-21-2010, 09:14 PM
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#18 | | Snapping away
Join Date: Oct 2005 Location: Richmond
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Originally Posted by Razor Ramon HG Use an installation of NVIDIA drivers with a modded INF. | +1 this is the correct solution
look on notebook forums or watever it's called they have sections dedicated to this
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02-21-2010, 10:58 PM
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#19 | | Willing to sell body for a few minutes on RS
Join Date: Aug 2004 Location: Duncan, BC
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| Quote:
Originally Posted by Fei-Ji Hi
So I formatted my HP laptop. It came with vista but I didn't like how it was running so I decided to format and install a fresh copy of XP on it.
Everything went fine until trying to install the video driver. It says something like "The NVIDIA Setup program could not locate any drivers that are compatible with your current hardware".
All the other drivers installed fine except for the display/video driver.
So I called HP and they said because my laptop came with vista I have to install vista back on and use the recovery disk that came with it. Then I asked even if i DL the XP version of the drivers how come it doesn't work, and the best the guy could say is because my laptop came with vista so I have to use vista.
My only problem is my dad lost the recovery disk and the other stuff that came with the laptop. I do not want to order another disk unless that is my only option.
Any suggestions I kinda think the HP guy is bullshitting. | So you installed an unsupported operating system on your computer without having a backup plan and that's HP's fault ... ?
Slap yourself silly for me ...
This thread should be retitled, "I'm an idiot, help me, please!"
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02-22-2010, 12:13 AM
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#20 | | My homepage has been set to RS
Join Date: Jan 2004 Location: 604
Posts: 2,422
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| Quote:
Originally Posted by Razor Ramon HG Use an installation of NVIDIA drivers with a modded INF. | Thanks will try that Quote:
Originally Posted by Graeme S Why is this thread labelled HP customer service, when their customer service is doing everything they can after you fucked up a perfectly good piece of technology? Posted via RS Mobile | No where in my thread did I say anything bad about HP customer service.
And how did you know my piece of technology wasn't fucked already. If it was running as great as it suppose to I wouldn't have to format it. And how is telling me to buy a recovery disc doing the everything they can without an explanation. The best explanation I got was because your laptop came with vista you have to use vista. Quote:
Originally Posted by John It's obvious you did NOT download the right driver. If you did, this thread would not be here. I recommend you find out the video chip first. You have not stated a model yet. You can find this be looking at the specifications for your notebook. Then post the model number here. Then go to nVidia to find the driver.
The most probable error is that actually you have an ATI or Intel video chip. | I have a Pavillion dv9000 Quote:
Originally Posted by Jmac So you installed an unsupported operating system on your computer without having a backup plan and that's HP's fault ... ?
Slap yourself silly for me ...
This thread should be retitled, "I'm an idiot, help me, please!" | It wouldn't be a problem if my dad hadn't lost the discs. I guess its my fault too the motherboard on my desktop died as well, which is why I had to resort to using my dad's laptop who got his friend to install a chinese version of Vista on a perfectly running piece of technology.
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02-22-2010, 12:19 AM
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#21 | | My homepage has been set to RS
Join Date: Jan 2004 Location: 604
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All I wanted was a second opinion on whether HP was BSing or not and a possible solution.
Cause to me it seems a bit weird if your able to download the XP driver from the HP website and not be able to use it and is forced to use Vista.
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02-22-2010, 08:23 AM
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#22 | | I Will not Admit my Addiction to RS
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i found this, this should answer your questions http://h30434.www3.hp.com/t5/Operati...p/83267#M12776
why not upgrade to windows 7?
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02-22-2010, 08:35 AM
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#23 | | To me, there is the Internet and there is RS
Join Date: Apr 2007 Location: Okanagan
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| Quote:
Originally Posted by Fei-Ji No where in my thread did I say anything bad about HP customer service.
And how did you know my piece of technology wasn't fucked already. If it was running as great as it suppose to I wouldn't have to format it. And how is telling me to buy a recovery disc doing the everything they can without an explanation. The best explanation I got was because your laptop came with vista you have to use vista. | Sorry to say, but the reason it, or any other computer needs to be formatted, is because a user installed/uninstalled too much stuff and the computer got bogged down. Formatting should be an annual ordeal for any user, sadly very few know that and blame the computer for being slow, and just buy a new one (f'king retarded friends of mine). If that laptop hadn't been used since it was built you wouldn't have to format it now.
__________________ 1991 Toyota Celica GTFour RC // 2007 Toyota Rav4 V6 // 2000 Jeep Grand Cherokee
1992 Toyota Celica GT-S ["sold"] \\ 2007 Jeep Grand Cherokee CRD [sold] \\ 2000 Jeep Cherokee [sold] \\ 1997 Honda Prelude [sold] \\ 1992 Jeep YJ [sold/crashed] \\ 1987 Mazda RX-7 [sold] \\ 1987 Toyota Celica GT-S [crushed] Quote:
Originally Posted by maksimizer half those dudes are hotter than ,my GF. | Quote:
Originally Posted by RevYouUp reading this thread is like waiting for goku to charge up a spirit bomb in dragon ball z | Quote:
Originally Posted by Good_KarMa OH thank god. I thought u had sex with my wife. :cry: | | |
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02-22-2010, 02:14 PM
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#24 | | I contribute to threads in the offtopic forum
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I used to work for Stream which was hired by HP to do customer support over the telephone. I did desktop and notebook support and the answers the tech gave you are (or at least used to be) the only answer they are allowed to give you. What I would do, is call back and tell them you found your recovery discs but they did not install windows properly and request a set of discs from them for the hassle. If the notebook you have came with Vista, it did not come with recovery discs (none of them do now, you have to burn them yourself from within windows). More often then not, they'll gladly send you out some discs.
Another option, is to go back to where you bought the computer from and ask them if they have a spare set of recovery discs for your model. If not, ask them if they can burn some for you. Generally stores don't mind because it is good service and will likely keep you coming back to them.
Option 1 is kind of shady, but really if most people don't mind downloading movies or music for free, they shouldn't mind lying to get some free recovery discs. Option 2 is legit and won't make you feel like you are cheating anyone.
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02-22-2010, 06:35 PM
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#25 | | My homepage has been set to RS
Join Date: Jan 2004 Location: 604
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Originally Posted by underscore Sorry to say, but the reason it, or any other computer needs to be formatted, is because a user installed/uninstalled too much stuff and the computer got bogged down. Formatting should be an annual ordeal for any user, sadly very few know that and blame the computer for being slow, and just buy a new one (f'king retarded friends of mine). If that laptop hadn't been used since it was built you wouldn't have to format it now. | Yah I know what you mean but sadly this isn't my own computer. Its my dad's and who knows what its been through. I just got tired of how it was running and decided to do a fresh install and get set up as if it were my own.
Thanks to the others for the useful responses
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