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Old 05-19-2010, 09:57 AM   #1
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BBM problem

having a problem with BBM on my Bold 9000

can't get into BBM at all, did battery pull and reinstall of BBM, still won't let me access it. Usually it'll show BBM messages in the messages folder, but now it doesn't show anything from BBM at all

anyone know what to do???

Thanks!
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Old 05-19-2010, 10:20 AM   #2
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install a new OS?
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whole time i thought gh0strider was white lol

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Old 05-19-2010, 10:50 AM   #3
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Did you just install or update the bbm? If so check the I'm folder
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Old 05-19-2010, 11:06 AM   #4
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didn't do anything before this happened

and where is this I'm folder?
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Old 05-19-2010, 11:09 AM   #5
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Re install BBM.
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Old 05-19-2010, 11:26 AM   #6
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Re install BBM.
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did, still doesn't work
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Old 05-19-2010, 11:38 AM   #7
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did, still doesn't work
guess he failed to read your first post.
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can't get into BBM at all, did battery pull and reinstall of BBM, still won't let me access it.

Thanks!
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whole time i thought gh0strider was white lol

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Old 05-19-2010, 12:16 PM   #8
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Look for the instant messaging folder, if not the downloads folder. Also in the main menu press bb button then "show all", might be hiden
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Old 05-19-2010, 02:01 PM   #9
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the thing is the icon for BBM is there, just can't click into it.
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Old 05-19-2010, 02:18 PM   #10
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guess he failed to read your first post.
Yeah, I did in fact failed at reading his post. So what is that a crime?
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Old 05-19-2010, 03:27 PM   #11
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oh. that's different thought the icon's gone.

reinstall os
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Old 05-20-2010, 11:52 AM   #12
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or go to <yourprovider>.blackberry.com and resend service book to your bb again. Probably something in the provisioning?
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Old 05-22-2010, 01:06 PM   #13
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Resend your service books
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Old 05-24-2010, 01:00 PM   #14
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how do you resend your service books, went to the site and its all email stuff
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Old 05-24-2010, 02:15 PM   #15
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send those service books anyways
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Old 05-24-2010, 05:27 PM   #16
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... maybe I'm racist
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I literally do not plan on buying another vehicle in my lifetime, assuming it doesn't get written off.
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Old 05-24-2010, 07:06 PM   #17
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how do you resend your service books, went to the site and its all email stuff
go to help, send service books
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Old 05-26-2010, 10:05 AM   #18
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sent service books but BBM still not working
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