Over the past 5 years I have dealt with Craftsman, Boyd, Parker's, and Pre-Tech. The latter two seem to be the ones that are most often recommended.
Personally, I would not return to Craftsman again, although there was nothing specifically wrong with the work they did. At Boyd, I have had one great experience (several years ago) and two mediocre experiences (both more recently). I would not return there again.
The staff and the atmosphere at Parker's is exceptional - I've had nothing but courteous and timely service - but I was very disappointed with the quality of their work when I had minor repairs done there this past winter. Mostly, the problem was paint-related, so if you had a different painter work on your vehicle the result might be different.
A few months back, I took a different vehicle in to Pre-Tech and I thought they did an exceptional job. Although the facility & service weren't on the same level as Parker's, it's still a decent place and the estimator I dealt with was reasonably friendly & helpful. I'd probably go there first for future repairs, especially if ICBC is paying.
There's a few votes for Pre-Tech and Parker in
this thread.
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