| Vancouver Off-Topic / Current Events The off-topic forum for Vancouver, funnies, non-auto centered discussions, WORK SAFE. While the rules are more relaxed here, there are still rules. Please refer to sticky thread in this forum. |
 | | 
11-02-2010, 11:47 AM
|
#1 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
| Fcking Telus
Okay so here is the story.
I signed up for Telus TV/Phone/Internet bundle this year in April. At the time I signed up, the sales agent told us that if we were moving to a place where there is no Telus service, then we will not be charged any penalty fee.
Now they had a good deal so my parents signed up. Today I called on behalf of them to cancel the package because my parents are moving back to China. The person told us that the policy applies ONLY when you move WITHIN BC or Alberta where there is no Telus service. I thought it was ridiculous because we were never informed such thing. My parents already had a plan to move back to China back in April so if we had known that moving outside Canada does not qualify for penalty exclusion, then we wouldn't have signed any contract with Telus.
Now I'm guessing that the sales guy was paid based on commission and this caused him to leave some detail because otherwise we wouldn't have signed up.
Have you guys encountered any situation like this? What options did you pursue? Because speaking to some representative on the phone clearly doesn't take me anywhere.
Last edited by flagella; 11-09-2010 at 07:50 PM.
| 
|  | | This post FAILED by: | Alphamale, Bender Unit, carisear, Carl Johnson, dark0821, Domani, Fi2e, Greenstoner, guddagudd, kenny@s2ki, LiquidTurbo, LUUUUUUUU, monkeywrench, obselete, Presto, RollingStone, ruthless, S14, SDU, sean_wong, taylor192, terkan, TOPEC, TRD Rs200, trip, vo_hantu | |
11-02-2010, 12:21 PM
|
#2 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004 Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
Failed 929 Times in 340 Posts
|
There is a contract your parents sign or something. Look to see if there anything about it. Beside are planning to never to come back just leave things the way they are. Collections isn't going to call your parents in china.
| |
| | |
11-02-2010, 12:32 PM
|
#3 | | Banned (ABWS)
Join Date: Sep 2006 Location: vancouver
Posts: 1,115
Thanked 124 Times in 36 Posts
Failed 93 Times in 22 Posts
|
Sorry but I think it's just common knowledge to know that when you say move, it means in the province, not internationally.
| |
| | |
11-02-2010, 12:38 PM
|
#4 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
| Quote:
Originally Posted by choda  Sorry but I think it's just common knowledge to know that when you say move, it means in the province, not internationally. | Which is why we even told the guy that we might be moving back to China and he didn't say it is an issue.
| |
| | |
11-02-2010, 12:48 PM
|
#5 | | Need my Daily Fix of RS
Join Date: Feb 2010 Location: Nu Joisy
Posts: 275
Thanked 142 Times in 39 Posts
Failed 28 Times in 19 Posts
|
Why did you sign a new agreement/service with Telus if you knew you were only going to be with them for 6 or 7 months?
| |
| | |
11-02-2010, 12:57 PM
|
#6 | | Zombie Mod
Join Date: Aug 2003 Location: Langley
Posts: 9,937
Thanked 5,256 Times in 1,582 Posts
Failed 120 Times in 54 Posts
| Quote:
Originally Posted by Vinny G Why did you sign a new agreement/service with Telus if you knew you were only going to be with them for 6 or 7 months? | Probably to get the XBox or whatever promo they were doing at that time.
__________________
Romans 10:9 | |
| | |
11-02-2010, 01:01 PM
|
#7 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
| Quote:
Originally Posted by Vinny G Why did you sign a new agreement/service with Telus if you knew you were only going to be with them for 6 or 7 months? | Ok probably I left some details out in my original post. We signed it because the package deal was significantly cheaper than shaw's at the time we were using. On top of that, we were told that there wouldn't be penalty fees. So if you can save money and was told that you won't be penalized in future if you cancel, of course you'd choose to switch.
The only issue here is that at the time, sales guy did not inform us that "moving" is WITHIN BC and Alberta.
Seriously, I'm simply asking if anyone knows any options I hadn't thought of to resolve this situation. If you have no idea, don't bother commenting.
| |
| | |
11-02-2010, 01:17 PM
|
#8 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004 Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
Failed 929 Times in 340 Posts
|
Did your parents sign a contract? The contract should have all the details. I suggest reading it.
| |
| | |
11-02-2010, 01:22 PM
|
#9 | | Diagonally parked in a parallel universe
Join Date: Aug 2009 Location: Coquitlam
Posts: 1,476
Thanked 522 Times in 263 Posts
Failed 102 Times in 40 Posts
|
I agree, if they're not planning to move back to Canada I would just leave it. If they are, I would just pay it. What are they looking for? $300?
You signed a contract for 3 years, knowing you wouldn't be around for 3 years. Essentially looking for a loop hole to get a deal. It didn't work. Sorry.
__________________
~ Just another noob looking for a clue
| |
| | |
11-02-2010, 01:46 PM
|
#10 | | My homepage has been set to RS
Join Date: Apr 2005 Location: vancouver
Posts: 2,217
Thanked 811 Times in 274 Posts
Failed 170 Times in 63 Posts
|
just sell the xbox or laptop u got from them on CL. and pay off ur penelty fees. on a side note  | |
| | |
11-02-2010, 02:11 PM
|
#11 | | I contribute to threads in the offtopic forum
Join Date: Mar 2010 Location: richmond
Posts: 2,513
Thanked 1,352 Times in 445 Posts
Failed 192 Times in 79 Posts
|
Fuck it, the sales guy screwed you, now you screw them.
Find a place in BC that doesn't get telus signal, and tell then you are moving there. Rent a mail box and tell them that is your new forwarding address. Posted via RS Mobile | |
| | |
11-02-2010, 02:14 PM
|
#12 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
| Quote:
Originally Posted by vafanculo Fuck it, the sales guy screwed you, now you screw them.
Find a place in BC that doesn't get telus signal, and tell then you are moving there. Rent a mail box and tell them that is your new forwarding address. Posted via RS Mobile | Finally someone who understands what I was saying. I think I'll just find someone to take over hopefully. Which leads to my next post.
| |
| | |
11-02-2010, 02:17 PM
|
#13 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
|
Ok so I think the easiest method will be for me to transfer it to someone else. I think the deal is pretty damn good if you are certain that you are staying here for another 2 years.
I basically need someone to take over the contract starting January 2011. You will have about 2 years and 3 months left. Package includes highspeed internet (Fastest) / basic TV channels (up to 28) / Telus phone.
You pay only about $36 after tax for ALL until April, then starting April, everything together for about $90 after tax.
I will pay you $300 cash upon transfer. If you are planning to stay in BC, I think this is quite a deal.
Let me know, thanks.
| |
| | |
11-02-2010, 02:18 PM
|
#14 | | Banned (ABWS)
Join Date: Dec 2003 Location: Up Yours
Posts: 761
Thanked 73 Times in 22 Posts
Failed 51 Times in 22 Posts
|
Right. Post your rage against Telus on Revscene. That will most definitely solve your problems. Why didn't we all think of that in the first place? 
I think the username "fagella" is a lot more suitable for you.
| |
| | |
11-02-2010, 02:27 PM
|
#15 | | I Will not Admit my Addiction to RS
Join Date: Oct 2010 Location: Burnaby
Posts: 578
Thanked 254 Times in 101 Posts
Failed 6 Times in 4 Posts
|
you're going to give 300 bucks cash to a person who will take over your contract?
how much exactly is telus charging you to cancel this plan? ;O
__________________
<:D
| |
| | |
11-02-2010, 02:42 PM
|
#16 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
| Quote:
Originally Posted by sean_wong Right. Post your rage against Telus on Revscene. That will most definitely solve your problems. Why didn't we all think of that in the first place?
I think the username "fagella" is a lot more suitable for you. | Raging? I'm unhappy, and you would be if sales man fucked you over by misinforming you. Posting my rage on RS? I was mainly asking if anyone had this experience before and how he/she approached it.
Next time maybe you should read before posting the typical smartass reply.
| |
| | |
11-02-2010, 02:45 PM
|
#17 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
| Quote:
Originally Posted by PuYang you're going to give 300 bucks cash to a person who will take over your contract?
how much exactly is telus charging you to cancel this plan? ;O | I'd rather pay someone than Telus right now. $300 is what I got for from selling the laptop, so it saves the person going through the hassle of having to post it online and selling it.
| |
| | |
11-02-2010, 02:56 PM
|
#18 | | Banned (ABWS)
Join Date: Dec 2003 Location: Up Yours
Posts: 761
Thanked 73 Times in 22 Posts
Failed 51 Times in 22 Posts
| Quote:
Originally Posted by flagella Raging? I'm unhappy, and you would be if sales man fucked you over by misinforming you. Posting my rage on RS? I was mainly asking if anyone had this experience before and how he/she approached it.
Next time maybe you should read before posting the typical smartass reply. | You could have easily prevented this if you weren't so greedy in the first place. You were easily enticed by a stupid netbook and turned it around for a quick $300. And to top it off, now you want somebody to takeover your account so you can dig yourself out of this shithole you dug yourself? Bitch, please.
And please don't blame the sales guy. He was doing his job. You were just being a dumbass greedy consumer who did not ask questions. You simply signed on the dot without reading the fine print.
Moron.
| |
| | |
11-02-2010, 03:24 PM
|
#19 | | Rs has made me the man i am today!
Join Date: Feb 2002 Location: Burnaby
Posts: 3,191
Thanked 274 Times in 135 Posts
Failed 110 Times in 43 Posts
|
call your credit card company and cut them off
| |
| | |
11-02-2010, 03:30 PM
|
#20 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
|
I'm completely at a loss of words due to your stupidity. You should quit bitching like a smartass while ignoring all the facts I stated. I only signed the contract because in the service agreement I signed states nothing about moving "WITHIN" BC or Alberta (I'd be happy to scan you the agreement form so you can see for yourself). Even the sales guy did not mention such policy. How many times do I have to repeat that instead of blindly signing a contract just so I can get some laptop, I actually asked the sales guy all the details believing that he would actually speak the truth?
What's wrong with asking someone to take it over? Not a bad deal at all for someone who's staying here.
Don't blame the sales guy because he was doing his job? Doing his job of what? Misinforming people? This reminds me of back when energy companies were sending sales guy to get people to sign long-term contract without providing accurate details. Quote: |
You were just being a dumbass greedy consumer who did not ask questions.
| Did not ask questions? I asked plenty.
| |
| | |
11-02-2010, 03:38 PM
|
#21 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Jan 2006 Location: Abbotstan
Posts: 20,721
Thanked 12,136 Times in 3,361 Posts
Failed 1,848 Times in 413 Posts
| Quote:
Originally Posted by sean_wong And to top it off, now you want somebody to takeover your account so you can dig yourself out of this shithole you dug yourself? Bitch, please. | :IDL: :noob:
This is fail, but it's still funny.
__________________ Quote:
Originally Posted by Godzira Does anyone know how many to a signature? | ..
Quote:
Originally Posted by Brianrietta Not a sebberry post goes by where I don't frown and think to myself "so..?" | | |
| | |
11-02-2010, 03:41 PM
|
#22 | | Da Vinci's real masterpiece: The Mona Diesel
Join Date: Nov 2007 Location: Richmond
Posts: 1,797
Thanked 563 Times in 247 Posts
Failed 15 Times in 15 Posts
| Quote:
Originally Posted by flagella I'm completely at a loss of words due to your stupidity. You should quit bitching like a smartass while ignoring all the facts I stated. I only signed the contract because in the service agreement I signed states nothing about moving "WITHIN" BC or Alberta (I'd be happy to scan you the agreement form so you can see for yourself). Even the sales guy did not mention such policy. How many times do I have to repeat that instead of blindly signing a contract just so I can get some laptop, I actually asked the sales guy all the details believing that he would actually speak the truth?
What's wrong with asking someone to take it over? Not a bad deal at all for someone who's staying here.
Don't blame the sales guy because he was doing his job? Doing his job of what? Misinforming people? This reminds me of back when energy companies were sending sales guy to get people to sign long-term contract without providing accurate details.
Did not ask questions? I asked plenty. | To be honest, I would've have called in Telus and ask another rep/re-read the service agreement. I don't know about you but companies usually offer these kind of deals to lock people into long term contracts. To think that they will be cancel your account without following their fairly strict guidelines (moving in an area in BC or Alberta without telus service) can lead to problems.
| |
| | |
11-02-2010, 03:59 PM
|
#23 | | Banned (ABWS)
Join Date: Dec 2003 Location: Up Yours
Posts: 761
Thanked 73 Times in 22 Posts
Failed 51 Times in 22 Posts
|
"Disconnect yo' phone, your internet, your cell phone cuz they go misinformin'n'locking errbody into long-term contracts up in hurrrr"
| |
| | |
11-02-2010, 04:11 PM
|
#24 | | I *heart* Revscene.net very Muchie
Join Date: Jul 2007 Location: BC
Posts: 3,558
Thanked 3,814 Times in 957 Posts
Failed 715 Times in 210 Posts
| Quote:
Originally Posted by sean_wong "Disconnect yo' phone, your internet, your cell phone cuz they go misinformin'n'locking errbody into long-term contracts up in hurrrr" | Mr. Wong trying to be humorous?
| |
| | |
11-02-2010, 04:25 PM
|
#25 | | RS.net, where our google ads make absolutely no sense!
Join Date: May 2004 Location: Vancouver
Posts: 990
Thanked 795 Times in 196 Posts
Failed 98 Times in 30 Posts
|
No he's just posting useless 12yo shit that imitates a FC aura, but bitch is too chicken shit to start something so he does the "I'm gonna comment on this youtube style because I can" thing and clicks the POST REPLY button mindlessly.
| |
| | | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | |
All times are GMT -8. The time now is 09:47 PM.
|
You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!
The banners on the left side and below do not show for registered users!
