ok guys
this is my 2nd time calling
started since 7:15pm

i waited till 7pm to call shaw because my cell phone is free after 7pm
turned on my speaker phone

left side: laptop
right side: ps3 with pro evolution soccer 2010

with a bucket of warm water for my feet

i hope they would pick up within an hour :rolleyes:

part of the reason why wait times are high is because vancouver itself does all the inboudn calls for the gvrd but they are going to be call pooling soon with other systems. so vancouver will not only be taking local calls but from the interior and victoria as well and they will be taking calls from vancouver too. shaw is looking to reduce the wait times greatly in the up coming weeks.

The Shaw Pace HD PVR is the worst piece of PVR equipment ever. It's been causing software errors every week, requiring me to reboot the PVR, wait another 30 min or so to re-download the guide. Annoying!

if any of you guys use iphone try the app called "lucyphone"

she basically waits on the phone for you until someone picks up, than she calls you back and link you guys tgt. i've tried it a couple times, sometimes you get dropped if the rep doesnt know that it's happening, but most time it works