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03-10-2011, 11:49 PM
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#26 | | Where's my RS Christmas Lobster?!
Join Date: Jun 2002 Location: vancouver
Posts: 813
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my guess is... you know what it is. teksavvy runs on shaw's backbone so
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03-11-2011, 05:40 PM
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#27 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
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i'm already on teksavvy dsl and just wanted to switch to the cable...so i'm already a teksavvy customer...
what i'm thinking is that since i'm not pressuring anyone, they'll put me in the backburner...i'll email them daily..lol...
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03-12-2011, 10:20 AM
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#28 | | Where's my RS Christmas Lobster?!
Join Date: Jun 2002 Location: vancouver
Posts: 813
Thanked 41 Times in 12 Posts
Failed 20 Times in 8 Posts
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how is their dsl service?
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03-12-2011, 12:50 PM
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#29 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
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i guess its fine and fairly reliable but i only have the 3/1 dry loop...in this case they are using the telus infrastructure...
there are times that i see that it stops giving me a signal (by looking at the router) but this is probably once in a blue moon and lasts for a few seconds...
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03-12-2011, 12:51 PM
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#30 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
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| Quote:
Originally Posted by unit  well i ordered it 9 days ago and they're coming tomorrow.
and i didnt switch from shaw, i moved to a new place and so im not replacing a service if that matters. | did they install it yet?
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03-14-2011, 07:39 PM
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#31 | | SFICC-03*
Join Date: Mar 2002 Location: richmond
Posts: 8,977
Thanked 3,646 Times in 1,440 Posts
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the update is, they didnt come so i called and they said they moved the date.
i asked why they didnt inform me and they said they did.
i checked my email and all i got was an order confirmation email, and after sifting through the email i found the install date was changed to 3/15/2011.
i wrote them a complaint letter telling them they should find better ways to communicate important information to their clients.
at least call me or send me a separate email that has "date changed" in the subject...
so they're supposed to come tomorrow. if they dont for whatever reason, im cancelling.
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03-15-2011, 03:33 PM
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#32 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
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i got a 'confirmation' (whatever that means) for tomorrow. let's see.
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03-15-2011, 04:06 PM
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#33 | | SFICC-03*
Join Date: Mar 2002 Location: richmond
Posts: 8,977
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i 'confirmed' yesterday and nobody came or called today
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03-15-2011, 05:46 PM
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#34 | | Where's my RS Christmas Lobster?!
Join Date: Jun 2002 Location: vancouver
Posts: 813
Thanked 41 Times in 12 Posts
Failed 20 Times in 8 Posts
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lol
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03-16-2011, 03:17 PM
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#35 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
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got my connection...here is my result for a 7.5/0.5 profile...enjoy...
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03-16-2011, 05:02 PM
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#36 | | Banned By Establishment
Join Date: Nov 2005 Location: Usa
Posts: 2,270
Thanked 2,110 Times in 602 Posts
Failed 178 Times in 27 Posts
| Quote:
Originally Posted by JesseBlue
got my connection...here is my result for a 7.5/0.5 profile...enjoy... | how much you paying?
thinking of getting the 15/1 profile, but the 7.5 looks decent enough......
you doing any gaming? can you tell me the avg latency say for COD or wow?
thanks!
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03-16-2011, 06:49 PM
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#37 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
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Failed 121 Times in 59 Posts
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here's what i'm getting for the night time...i just got the $29...i don't do gaming unfortunately so i can't comment on the latency...
on my old dsl..i used to get 2.9 Mb/s dl and around 0.5 ul...so for a lower price..i think its worth it.. 
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03-17-2011, 09:02 AM
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#38 | | SFICC-03*
Join Date: Mar 2002 Location: richmond
Posts: 8,977
Thanked 3,646 Times in 1,440 Posts
Failed 165 Times in 86 Posts
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sooo my installation got rescheduled till next tuesday.
this is their 3rd attempt to send a technician. i think anyone else would have just cancelled by now.
they gave me a free 2 weeks credit but im still pissed
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03-17-2011, 03:51 PM
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#39 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
Thanked 498 Times in 222 Posts
Failed 121 Times in 59 Posts
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c'mon...a 1.5 week additional wait...look at me...it took a month...but once you're there, you'll be happy as a clam.. like me!
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Last edited by JesseBlue; 03-17-2011 at 04:03 PM.
Reason: missing info
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03-17-2011, 04:27 PM
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#40 | | SFICC-03*
Join Date: Mar 2002 Location: richmond
Posts: 8,977
Thanked 3,646 Times in 1,440 Posts
Failed 165 Times in 86 Posts
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reason im pissed is because they didnt come twice and never even bothered to call me about it! expected a bit more customer service from a smaller company..
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03-17-2011, 05:02 PM
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#41 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
Thanked 498 Times in 222 Posts
Failed 121 Times in 59 Posts
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you should remember that the people coming to your location works for shaw or a contractor for shaw (i wish i'm one of them!)...its them that at times chooses not to go for whatever reason and possibly doesn't tell shaw who in then doesn't tell teksavvy...
this is more true since i don't think teksavvy has offices here in vancity
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03-18-2011, 08:53 AM
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#42 | | Where's my RS Christmas Lobster?!
Join Date: Jun 2002 Location: vancouver
Posts: 813
Thanked 41 Times in 12 Posts
Failed 20 Times in 8 Posts
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hmmm at least now we know we can start by using their dsl service first then switch to cable later on
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03-18-2011, 02:25 PM
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#43 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
Thanked 498 Times in 222 Posts
Failed 121 Times in 59 Posts
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yep..follow my footsteps..but then again, if i had a phone line, i would get the 6/1 profile for the price i'm paying with dry dsl
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03-21-2011, 07:13 PM
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#44 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
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got your connection yet, unit?
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03-24-2011, 08:04 AM
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#45 | | SFICC-03*
Join Date: Mar 2002 Location: richmond
Posts: 8,977
Thanked 3,646 Times in 1,440 Posts
Failed 165 Times in 86 Posts
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yeah got it.
its not bad but i think i preferred shaw
teksavvy is faster on speedtest but actual throughput shaw comes out on top for me.
also im not certain but when i use ps3 media center via wireless it drops the connection more often than it did on shaw. i would normally assume its a router problem but its happening regularly
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04-05-2011, 11:38 AM
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#46 | | Rs has made me the man i am today!
Join Date: May 2002 Location: Surrey
Posts: 3,236
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So i called them today as my situation is quite unique at home. We have both shaw and telus. I have the shaw account because my siblings hog the internet like a mofo and they have their seperate telus. So tech savvy said we need to disconnect our telus lines before they can come and put their system. They also said they need 7 days of disconnection. Is that true?
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04-05-2011, 04:10 PM
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#47 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
Thanked 498 Times in 222 Posts
Failed 121 Times in 59 Posts
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possibly...are you looking into the teksavvy dsl? how about looking at the teksavvy cable...you might not need any downtime for the telus side as it should be separate
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04-06-2011, 09:04 AM
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#48 | | Rs has made me the man i am today!
Join Date: May 2002 Location: Surrey
Posts: 3,236
Thanked 828 Times in 290 Posts
Failed 282 Times in 75 Posts
| Quote:
Originally Posted by JesseBlue possibly...are you looking into the teksavvy dsl? how about looking at the teksavvy cable...you might not need any downtime for the telus side as it should be separate | I told them I want the cable not the dsl so i dont know why she would tell me there would be downtime. Maybe because i have already have shaw in our basement?
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04-06-2011, 05:04 PM
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#49 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
Posts: 4,149
Thanked 498 Times in 222 Posts
Failed 121 Times in 59 Posts
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usually it should be pretty seamless. The downtime is perhaps taking the infomation off from shaw to put it back into shaw/teksavvy...its stupid but it shouldn't be much of an issue seeing you have telus to fall back on for a few days/week if that happens
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04-14-2011, 02:01 AM
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#50 | | I is Romanian
Join Date: Jul 2007 Location: Vansterdam
Posts: 1,756
Thanked 868 Times in 228 Posts
Failed 417 Times in 94 Posts
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Where do you all live? I checked TS for my office(DT) and Residence(Cambie/49th) = No availability, wth?! I get both Telus and Shaw at these places.
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