Dell Mini 10v - no internet
 

The computer says I'm "connected" but I can't access any websites on the dell mini10v.

Any thoughts?

I've tried to system restore but it always comes back as "unsuccessful" even if I tried all different dates.

I recently used spybot and it made some registry changes, could that have affected the computer? I've now reversed all the changes spbyot made but nothing has changed.

Thanks!

Open command prompt and run

ipconfig /all

and

ping 8.8.8.8

Copy and paste output here.

win 7? i think you're network adapter has gone to power save

4.2.2.2 > 8.8.8.8

:troll:


also a do a 'route print' in command prompt and paste here

ping 4.2.2.2 yielded:

pinging 4.2.2.2 with 32 bytes of data:
request timed out.
reply from 4.2.2.2: bytes =32 time = 727ms ttl = 54
reply from 4.2.2.2: bytes = 32 time = 68ms ttl= 54
reply from 4.2.2.2: bytes = 32 time = 190ms ttl=54

ping stats:
packets: sent = 4, received = 3, lost = 1 (25% loss)
approximate round trip times in ms:
min = 68ms, max 727 ms, avg: 328ms

I typed in "route point" but received some instructions...

It should print out a table like this:

Okay, fact of the matter is if you're getting a ping reply from 4.2.2.2, that means you are connected to the Internet.

If you're connected to the Internet, that means you're not having a problem with your hardware.

If you can't access any websites, there could be a few reasons.

First, check to see if DNS working properly.

Again in command prompt, can you do "ping www.google.com"?

If it doesn't work, there's a problem with your DNS settings. Do an "ipconfig /all" and paste it here.

If it did work, it could be a browser problem. Maybe it has a non-working proxy configured, or malware has hijacked it.

Try a different browser if possible.

Also check if you have any proxy settings on your browser.

I'm an idiot i typed in "route point"

I'll copy and paste result tonight.

Included in my second last line.

Attachment 6024

couldn't copy and paste so I took a pic.

I'm using chrome and it says proxy settings are based on my computers settings.

IE doesn't even launch.

Thanks!

you typo'd 'ipconfig'

thats probably the most important command on the list

If you are using Windows 7, there should be 5-7 bars on the bottom left hand corner right? Is it white?

Fail sauce.

:lol

Interestingly enough....

My co-worker's IBM laptop is doing the same thing. We can't figure it out. :confused:

ping 8.8.8.8

ping www.google.com

Results?

Doesn't work. He can only ping himself.

Took the HDD out and swapped it onto a known, working laptop.

Same deal. At this point I don't think it's hardware related. We tried plugging it into the LAN - still no data payload. Ping fails other than on his own IP and 127.0.0.0.

ipconfig /flushdns

He can't even ping the gateway?

Get a new lease on your ip?

ipconfig /renew

Can't try until tomrorow but I'm pretty sure he ping'd 8.8.8.8 and it failed.

We've tried plugging in a Cat5 cable into the ethernet port at home, at work, and at difference offices. No go.

Tried a PCMCIA data card from Telus, Bell, Fido, Rogers - no go.

Tried a USB data stick from Telus, Bell, Fido, Rogers, Wing - no go.

I don't know what to do.

ipconfig /renew'd like no tomorrow. DNS Flush. The whole 9 yards. There simply is no payload.

Give up. Gonna throw this laptop from the roof of our office.

If it's WinXP or Win2k try reinstalling the TCP/IP portion under the network properties.

http://www.onlinecomputertips.com/ne...all_tcpip.html

Give us output of ipconfig /all

I want you to try pinging the default gateway, not 8.8.8.8