Yeah I'm in Fitz 1805... small world!

telus is the worst. Try having a torrent open and watching hte internet.

im in richmond and...best move ever. we started looking elsewhere after shaw started being all anal about enforcing download limits. not only does telus give us more cap, but its cheaper, with more channels and a pvr which we didnt have before, and ended up being the best part of it all. we bought a pvr rather than leasing it

didnt have any issues with internet nor tv so far (6 months i think)

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can u please pm me ur area if ur not comfortable saying it here, and what bundles u got? thanks!!!

I just switched back to novus after my shaw promo ended. I asked shaw retentions if they could do anything to match novus' promo (net 20 + HD tv for $45) and they said no, so I said see ya to shaw.

But yes, novus internet is a LOT faster than shaw. Am getting approx 20-25mb download.

how fast is novus at coming over and getting you ready for the internet? i'm planning on cancelling shaw and moving to novus.

^I moved in, called and got it the next day. They do it while you're at work and does not require your presence. The user info is either slid under your door or hang on your door knob. Painless and convenient.

I think mine took a day or two after I called it in - I had my own HD terminal already so all I had to do was plug in the coaxial cable and let it download the programming guide and etc. No one came into my suite to do anything... just had my user info on a piece of paper that's all.

Quick and easy.

sweet, time to call up shaw tomorrow and see what they can get me. thanks for all the info guys.

Next day for me. Actually I called in during the morning and they said they could have a guy out by 3pm but I wasn't able to get home in time. Either way they're pretty fast.

haha just called shaw to cancel. they asked me why i wanted to cancel, and i told her that shaw's extreme package was $59 standalone where as novus same spec package was at $37.50.

she said "so its speed and overpriced for shaw?" i said yes. then she totally shitted on why novus was cheaper "oh novus has limited customer and tech support, thats why its cheaper there". she wanted me to go with their broadband 50 and i said "uh, its $74 standalone since i don't want anything else from shaw unless you can get that for me for $59" :troll:

no counteroffer and she said, the disconnection date will be aug 6. can't wait for novus and really get 25Mbps.

Does novus have fairchild??? X2

[edit] just looked on their website... They only provide for condos?!


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I've only called tech/customer support 4 times over the past year and a half and each time someone picked up the phone within 5 minutes of waiting, took care of business right away and everyone's happy.

Shaw's just shitting their pants cuz they can't compete :fullofwin:

Hey Guys,

just have a question about novus,

how is the TV package with novus and the internet speed.

do you guys ever go over the upload cap?

also they were offering $55 for tv and internet package for the 50mbps is that a good price or you guys got a better price.

thanx

telus is terrible in calgary.

15 mb download.

144ms ping in any game i play online.

We have $20 a month on a year contract with Novous... 1mb downloads. Very reliable.

I have a few friends using Novus and they are loving it. Service is great and price wise is even better.

Novus is actual fiber optic right? I would go with them without question, especially since their pricing is competitive.

Is this a new building special? I will need to call them to see if i can get this...btw, their TV packages are not as great as SHAW if you are looking for specialty channels.

Fibre Optic to the unit rather than to a central hub. its fucking great

Is this only for apartments?

From what I've read, novus can reprogram your box to shaw. But if you ever want to switch back to shaw, you're hooped.

Been using Novus for a year and they're great. Had an outage one time and they automatically credited my bill (heck I didn't even know it went out). Been with Shaw for over a decade and I'd count my lucky stars if they don't attempt to screw me over.

Another great thing about Novus is they give out a lot of channels for free trials. I don't watch a lot of tv to find all of them, but I'm at least getting fairchild and movie channel free of charge lately.

Novus is the best you can get. Shame only certain condos have them.

Novus is awesome, if you can get it DO IT.

-Consistent speeds
-10mbit upload pushes upto 15mbit.
-low ping for gaming
-good customer service. telus customer service is gargabe.

I might get Telus 50.

yup its a new special because our building over at brentwood just got novus installed and thats what they were offering.