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-   -   School me on Shaw internet and HD TV packages (https://www.revscene.net/forums/655653-school-me-shaw-internet-hd-tv-packages.html)

trip 10-18-2011 12:47 PM

Quote:

Originally Posted by terkan (Post 7618544)
so if my brother is a full time student do i have to change the account over to his name?? and if i'm on the stupid personal planner thing do i still get student discount?

name changes to his.
method of payment is pre-auth by credit card.
personlizer has a student rate as well (do not have price point for this plan memorized)

iwantaskyline 10-18-2011 03:48 PM

Quote:

Originally Posted by trip (Post 7619033)
name changes to his.
method of payment is pre-auth by credit card.
personlizer has a student rate as well (do not have price point for this plan memorized)

Student offers

Personal TV + Extreme internet = 36.00/12 months
Personal TV + Extreme + Home Phone Basic = 51.00/12 months

trip 10-18-2011 11:25 PM

flooded my inbox and not a single thanks?
:yuno:

Cassijon 10-19-2011 09:15 AM

Quote:

Originally Posted by trip (Post 7620110)
flooded my inbox and not a single thanks?
:yuno:

do internet "thanks" mean that much to you?

Meowjin 10-19-2011 04:00 PM

sigh, my modem keeps going offline and i cant even connect to the router. Not this shit again shaw. It's why I went to telus :(

trip 10-19-2011 05:02 PM

i had that problem too for some reason and it would come and go. had a tech come out and they fixed it in 30 seconds.

i suggest just calling in to billing/sales and having one of those reps book a service call for you.

MikeyStyle 10-19-2011 07:24 PM

customer service might not be able to book the service call for you, but i think they're a lot faster to get a hold of than technical support

trip 10-19-2011 07:26 PM

they are not trained how to but its not that hard. they could request assisstance from their support on booking it.

let them know that you cant get in touch with tech support and you never get to talk to anyone.


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