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School me on Shaw internet and HD TV packages School me on Shaw internet and HD TV packages
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Old 10-18-2011, 01:47 PM   #26
OMGWTFBBQ is a common word I say everyday
 
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Quote:
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so if my brother is a full time student do i have to change the account over to his name?? and if i'm on the stupid personal planner thing do i still get student discount?
name changes to his.
method of payment is pre-auth by credit card.
personlizer has a student rate as well (do not have price point for this plan memorized)
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Old 10-18-2011, 04:48 PM   #27
My homepage has been set to RS
 
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Quote:
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name changes to his.
method of payment is pre-auth by credit card.
personlizer has a student rate as well (do not have price point for this plan memorized)
Student offers

Personal TV + Extreme internet = 36.00/12 months
Personal TV + Extreme + Home Phone Basic = 51.00/12 months
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Old 10-19-2011, 12:25 AM   #28
OMGWTFBBQ is a common word I say everyday
 
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flooded my inbox and not a single thanks?
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Old 10-19-2011, 10:15 AM   #29
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flooded my inbox and not a single thanks?
do internet "thanks" mean that much to you?
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Old 10-19-2011, 05:00 PM   #30
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sigh, my modem keeps going offline and i cant even connect to the router. Not this shit again shaw. It's why I went to telus
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Old 10-19-2011, 06:02 PM   #31
OMGWTFBBQ is a common word I say everyday
 
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i had that problem too for some reason and it would come and go. had a tech come out and they fixed it in 30 seconds.

i suggest just calling in to billing/sales and having one of those reps book a service call for you.
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Old 10-19-2011, 08:24 PM   #32
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customer service might not be able to book the service call for you, but i think they're a lot faster to get a hold of than technical support
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Old 10-19-2011, 08:26 PM   #33
OMGWTFBBQ is a common word I say everyday
 
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they are not trained how to but its not that hard. they could request assisstance from their support on booking it.

let them know that you cant get in touch with tech support and you never get to talk to anyone.
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