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Vancouver Off-Topic / Current Events The off-topic forum for Vancouver, funnies, non-auto centered discussions, WORK SAFE. While the rules are more relaxed here, there are still rules. Please refer to sticky thread in this forum.

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Old 12-18-2011, 06:53 PM   #76
I STILL don't get it
 
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finally got thru and i did get the credit for my next bill but the girl on the phone said certain restrictions apply and in order to apply the credit, my contract has been renewed another year so now my contract expires 2014!.......sigh.
really? I got through shortly after I msg'd and I got my full $90 bill credited, but was never asked to renew.
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Old 12-18-2011, 06:59 PM   #77
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Why would you extend your contract for another year to receive a $60-100 credit?
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i know i know!.... don't know if i can call back and cancel....
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Old 12-18-2011, 07:14 PM   #78
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Old 12-18-2011, 07:43 PM   #79
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Originally Posted by FatalCloud View Post
finally got thru and i did get the credit for my next bill but the girl on the phone said certain restrictions apply and in order to apply the credit, my contract has been renewed another year so now my contract expires 2014!.......sigh.
the hell, the rep told me I had to extend my contract by one month. I went ahead with it since i'm getting one month for free anyways.
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Old 12-18-2011, 07:43 PM   #80
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after calling back and holding for another half hour, i got this nice guy who i told my story (yes i'm prone to stupidity) and he said i DID NOT have to renew for another one year extension in order to get the credit. confirmation code, done.

i like to do things the hard way lol. thks OP!
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Old 12-18-2011, 07:46 PM   #81
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Just my guess, but perhaps some reps wanted to take advantage of this and get people to extend/renew so it'd look good on their part?
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Old 12-18-2011, 07:51 PM   #82
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i have heard some BS that some csrs are giving my friends.

-1 year contract extension requirement
-"contract is too long" thats BS too since i saw a redflagdeal member get this promo and only renewed last week,
-its a scam/spam/fraud.. BS
-whats the text message or the number of the text message (these are hardcore bluffs from the rogers reps)


if unsuccessful TRY AGAIN
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Old 12-18-2011, 08:05 PM   #83
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if they ever give me the run around i have my 10 year retentions plan to fall back on lol

didnt get through tonight though
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Old 12-18-2011, 08:18 PM   #84
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dis din t work for ma contract wen i called in it musta been cuz mine is da two year and i wasnt dum enough to sign 3 nomsayin. dey jus so mad.
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Old 12-18-2011, 08:23 PM   #85
what manner of phaggotry is this
 
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Telus sent me this

TELUS - Merry Mail - Your eCard
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Old 12-18-2011, 08:28 PM   #86
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dis din t work for ma contract wen i called in it musta been cuz mine is da two year and i wasnt dum enough to sign 3 nomsayin. dey jus so mad.
Shut up.
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Old 12-18-2011, 08:53 PM   #87
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got mine done earlier, 15 minute wait.. does this clear my current bill or the next bill? thank you to op for saving me $80.
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Old 12-18-2011, 09:08 PM   #88
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got mine done earlier, 15 minute wait.. does this clear my current bill or the next bill? thank you to op for saving me $80.
your welcome
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Old 12-18-2011, 09:21 PM   #89
WOAH! i think Vtec just kicked in!
 
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Got 25 off next bill
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Old 12-18-2011, 09:24 PM   #90
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fuck. with rogers for 7 years and the first month i switch to another carrier they do this.
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Old 12-19-2011, 06:13 AM   #91
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i called in yesterday...the rogers rep tried to get me to extend my contract by 2yrs.. i said no...but she still gave me the credit. so yes.. great stuff.. ! Thanks.
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Old 12-19-2011, 09:56 AM   #92
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I called in and said i received the msg. Gave name, number, postal code, dob. Then she asks what was the number i received it from. Put her on hold for a minute. I said I cant finds it And then she did it and gave me a month credit. I told her to do it for my other number, she said call in again and do it.

Called in again did the same thing and put me on hold and checked in her system and said that i am eligible.

saved $160
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Old 12-19-2011, 10:45 AM   #93
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Called last night at 845pm and finally got through at around 920pm.

Told them I got a txt message and she said np let me check if you're eligible. Came back after a min and said yup no problem we'll credit your Voiceplan.

Even sent me an email confirmation that it was done too. Didn't get the full bill credited like some people but I don't care it was still worth it.
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Old 12-19-2011, 10:50 AM   #94
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just called... checked for the tags attached to the texts and said I never got it. And it was only for people who did a hardware upgrade within 90 days or something. Will call again later...
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Old 12-19-2011, 11:01 AM   #95
Oh goodie, 5 posts already!
 
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Thanks OP!
Just called in, got a lady with a brown accent. She asked me when I got the text message and just some information like phone number, postal code, and account holder's name. Then she says she has to check the eligibility of my account. She comes back and says that she is only applying a $25 dollar credit to my account for next month because it is only for voice plan and not add-ons like data plans. I argued that the text said it would have my whole plan credited on the text message but she said sorry only it's only for monthly voice plans. It may be different with each CSR so it just depends how lucky you are! Well Nonetheless I still saved $25 so I can't complain. Thanks again OP!
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Old 12-19-2011, 11:08 AM   #96
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Number is now discontinued
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Old 12-19-2011, 11:39 AM   #97
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CONFIRMED! You guys who say the number is discontinued are probably just lazy

1)After the line says it is discontinued, just call the number that they told you to call to reach them. I think it was 1-888-764-3771. Press (5)? for Sales and someone will get to you.

2)Tell them about the text you received about the free month credit and they will refer you to a customer service representative

3)The person I talked to was Sean, he was really nice and all he asked for was my postal code, the text which I "received" the promo from which is 4735. After this, he said that it is confirmed and I just needed to wait a couple minutes for them to put it on my account.

I think I was quite lucky. Took a while but it was worth it. Good luck everyone

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Old 12-19-2011, 11:59 AM   #98
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Saw this thread in the mobile chat. Got it yesterday! Lol at Fatalcloud! U always do things the hard way!
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Old 12-19-2011, 12:04 PM   #99
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if you have multiple lines on an account is it possible to get the deal for more than one line?
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Old 12-19-2011, 12:15 PM   #100
Who's naughty? I___i
 
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got my next monthly bill waived as well. Awesome
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