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Old 01-05-2012, 11:43 PM   #1
I STILL don't get it
 
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Local Extended Warranty?

So my Sony Vaio crapped out on me one month out of my one year manufacture warranty. Video card fried itself .

I'm looking to pick up a new one soon from either Memory Express or NCIX.
I'm looking at a Asus, and I've read that the process for sending it in for warranty work can be a nightmare; so I was wondering if anyone had any experienced with the ISP offered by ME or ESP offered by NCIX?

Thanks!
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Old 01-05-2012, 11:53 PM   #2
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no comment on their extended warranty policies... but if you bought that sony vaio with a credit card, mc/visa do either double or +1y on warranties for most things i believe? I've never had a chance to use it but always been curious on how it would work.
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Old 01-06-2012, 09:11 AM   #3
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You can look at a Dell, they provide next day onsite service.
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Old 01-06-2012, 10:40 AM   #4
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no dice on the extended warranty.
Dell doesn't have anything quite what I want atm, and they should be announcing some ultrabooks at CES, but I really can't wait.

So I'm looking to pick up a Asus this weekend, early next week at the latest.
Just not sure if the Asus manufacturer warranty is really bad enough to warrant one from NCIX/ME. And also was hoping for some feedback on which is the better of the two, NCIX or ME.
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Old 01-06-2012, 10:49 AM   #5
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I have dealt with many notebook warranties and I have never had any issues with warranty repairs. Typically you request warranty repair they try and troubleshoot over the phone if no dice they send you a box to put your notebook in and ship it to their repair centre (Most likely in TO) After about 3-5 business days they ship you back your notebook and let you know what has been replaced.

What type of notebook are you looking for? Also give Lenovo a try.
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Old 01-06-2012, 12:22 PM   #6
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You could always get an MBP with Apple Care

But seriously, unless someone here has first hand extended warranty experience, I would gamble on ME over NCIX. ME always seemed to be more helpful to me regarding product replacement; then again I haven't shopped at NCIX since ME opened.. so maybe something has changed.
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Old 01-06-2012, 04:03 PM   #7
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The Asus comes with 2 years limited warranty once you register it. Also comes with one year accidental warranty ie drop, spill, fire, surge...

You ship out to Toronto and they have a 3-5 business day turn around or they just replace it.
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Old 01-06-2012, 10:30 PM   #8
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Quote:
Originally Posted by socialenemy69 View Post
The Asus comes with 2 years limited warranty once you register it. Also comes with one year accidental warranty ie drop, spill, fire, surge...

You ship out to Toronto and they have a 3-5 business day turn around or they just replace it.
Yeah, but I've read that the process of sending it in is a nightmare?
So I was hoping for some local experience.
I figured if dealing with Asus is really that bad, it'd be worth it to look into a warranty from ME or NCIX
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