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09-16-2012, 05:46 PM
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#1 | | RS.net, where our google ads make absolutely no sense!
Join Date: Mar 2005 Location: BC
Posts: 967
Thanked 20 Times in 16 Posts
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| Rogers Customers!!
log onto your account and check under " check upgrade eligibility". For some reason, my upgrade fee decreased substantially. Check yours, maybe it's a glitch? Cause my contract expires oct 2013, and yet my early upgrade fee is only $20, when a month ago, it was about $220.
I received an s3 today for only a total of $160. Good deal huh?
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09-16-2012, 06:05 PM
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#2 | | I Will not Admit my Addiction to RS
Join Date: Feb 2009 Location: van
Posts: 592
Thanked 60 Times in 19 Posts
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Rogers covering up to 150 of upgrade fees.
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09-16-2012, 06:11 PM
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#3 | | :inoutugh:
Join Date: Feb 2008 Location: GTA VI
Posts: 10,013
Thanked 5,864 Times in 1,851 Posts
Failed 970 Times in 279 Posts
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09-16-2012, 06:15 PM
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#4 | | I don't get it
Join Date: May 2011 Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
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Originally Posted by TOS'd  | that sucks bro.
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09-16-2012, 06:36 PM
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#5 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: Apr 2004 Location: Victoria
Posts: 1,559
Thanked 1,005 Times in 231 Posts
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Model - Samsung Galaxy S III™ 16GB White
Device Price (Before $50 Hardware Upgrade Credit) - $149.99
Early Upgrade Fee - $0.00
Hardware Upgrade Administration Fee - $35.00
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09-16-2012, 06:44 PM
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#6 | | Banned (ABWS)
Join Date: Aug 2012 Location: y
Posts: 298
Thanked 54 Times in 28 Posts
Failed 58 Times in 13 Posts
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how do you do it on a business account
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09-16-2012, 06:54 PM
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#7 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,194
Thanked 1,899 Times in 992 Posts
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My contract expires Dec 2013 and was under the impression that my hardware upgrade fee would be $20/month until I hit my upgrade eligibilty which is 30 months. Iv e even been told this by rogers when I last talked to them last month and even reading online. To my surprise I logged in and saw it was only $40. Rep in chat said its flex tab. Asked him why so cheap, he said its not based on how far into the contract you are but how far you are into paying off your phone. Well if my my account says its $40 then I guess there's no arguing it. I'm a happy camper but still hate robbers.
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09-16-2012, 08:43 PM
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#8 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Sep 2008 Location: Vancouver
Posts: 8,858
Thanked 2,420 Times in 669 Posts
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Samsung Galaxy S3:
Device: 149.99 (before $50 credit)
Early upgrade: $140
Admin: $35
Kinda tempting to get an S3 for ~$300.
__________________
2014 Honda Civic Si | |
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09-16-2012, 09:51 PM
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#9 | | My homepage has been set to RS
Join Date: Dec 2006 Location: somewhere in bc
Posts: 2,125
Thanked 825 Times in 330 Posts
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| Quote:
Originally Posted by shenmecar Samsung Galaxy S3:
Device: 149.99 (before $50 credit)
Early upgrade: $140
Admin: $35
Kinda tempting to get an S3 for ~$300. | Got the same quote as you.
It also says; "On the date above, you are eligible to upgrade to this new Rogers wireless device at the following prices, with select new 3-year term1 Voice and Data Plans, plus an Early Upgrade Fee2."
Does that mean I cannot keep my retentions plan?
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09-17-2012, 03:15 AM
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#10 | | I contribute to threads in the offtopic forum
Join Date: Dec 2003 Location: Vancouver
Posts: 2,777
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For those who are looking for early upgrade... i suggest you guys call into the sales department.
The advertise price of the s3 is 99.99, i don't understand why you guys are paying 149.99.
I called in to sales to ask them to match bell's price when rogers were selling for 159.99. They transferred me to customer relations and the women somehow adjusted for my account to cost 99.99 and said she'll leave a note to waive off the early upgrade fee.
Went to the store and paid 69.99 plus $26 early upgrade fee which will be adjusted on my bill according to the lady. Also got a $50 mail in coupon.
TL;DR Call into rogers first before upgrading. the store, sales department, and customer relations are not working in conjunction. I've tried to upgrade to S3 about 6 - 7 times, and every time i call in, they quote me on different price.
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09-17-2012, 11:37 AM
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#11 | | RS.net, where our google ads make absolutely no sense!
Join Date: Mar 2005 Location: BC
Posts: 967
Thanked 20 Times in 16 Posts
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everything is back to normal. Hope you guys got your phone upgrades
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09-17-2012, 12:04 PM
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#12 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,194
Thanked 1,899 Times in 992 Posts
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^^
Yup, mine went back to what I originally thought would have been the Upgrade Fee based on how I understood how Early Upgrade worked. Figured it was too good to be true coming from Robbers. Went back up to $208 from $40.
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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09-17-2012, 12:16 PM
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#13 | | RS.net, where our google ads make absolutely no sense!
Join Date: Mar 2005 Location: BC
Posts: 967
Thanked 20 Times in 16 Posts
Failed 5 Times in 3 Posts
| Quote:
Originally Posted by winson604 ^^
Yup, mine went back to what I originally thought would have been the Upgrade Fee based on how I understood how Early Upgrade worked. Figured it was too good to be true coming from Robbers. Went back up to $208 from $40. | did you upgrade ?
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09-17-2012, 12:29 PM
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#14 | | RS.net, helping ugly ppl have sex since 2001
Join Date: Apr 2004 Location: Vansterdam
Posts: 8,194
Thanked 1,899 Times in 992 Posts
Failed 85 Times in 24 Posts
| Quote:
Originally Posted by J-force did you upgrade ? | Negtive, my gf was on the verge of but with this change the choice is now clear. Leaving Robbers for Bell.
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!
GREG ADAMS!! GREG ADAMS!!"
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09-17-2012, 02:21 PM
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#15 | | VLS Head Mod
Join Date: Sep 2002 Location: E Van
Posts: 8,002
Thanked 911 Times in 396 Posts
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Called in to finally get the iPhone 4s and I get it for 129-$50 mail in rebate.
I just got the 3s a year and two months ago but they are waiving the 286 early upgrade fee  yay Posted via RS Mobile | |
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09-17-2012, 02:52 PM
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#16 | | Who's naughty? I___i
Join Date: Jun 2010 Location: GVR
Posts: 805
Thanked 173 Times in 73 Posts
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Unfortunately, we can not process your hardware upgrade at this time. Please visit your Rogers retailer. We apologize for any inconvenience.  | |
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09-17-2012, 03:55 PM
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#17 | | reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004 Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
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I got to check my contracts lol I think I sitll have 10 months..... If it doens't cost too much to leave then I prolly will do it.
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09-23-2012, 05:33 PM
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#18 | | Wunder? Wonder?? Wander???
Join Date: Mar 2002 Location: Vancouver
Posts: 229
Thanked 38 Times in 21 Posts
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| Quote:
Originally Posted by winson604 My contract expires Dec 2013 and was under the impression that my hardware upgrade fee would be $20/month until I hit my upgrade eligibilty which is 30 months. Iv e even been told this by rogers when I last talked to them last month and even reading online. To my surprise I logged in and saw it was only $40. Rep in chat said its flex tab. Asked him why so cheap, he said its not based on how far into the contract you are but how far you are into paying off your phone. Well if my my account says its $40 then I guess there's no arguing it. I'm a happy camper but still hate robbers.
Posted via RS Mobile | their system was calculating it wrong last week.
when i chatted with them last week , they said 80 but when i walked in to get my ugprade the computer said 260. i called in and they said there was an error and it should be 200 (not sure why there's always diff numbers, first guy i spoke with said it was 13 per month and this guy said its 10). so it should have been 200 but he knocked it down to 150.
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09-24-2012, 09:47 PM
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#19 | | I subscribe to the Fight Club ONLY
Join Date: Jun 2002 Location: Vancouver
Posts: 7,316
Thanked 212 Times in 79 Posts
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Can they waive that $35 admin fee?
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09-24-2012, 11:20 PM
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#20 | | Rs has made me the man i am today!
Join Date: Aug 2003 Location: Vancouver
Posts: 3,124
Thanked 22 Times in 14 Posts
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Originally Posted by stuff99 Can they waive that $35 admin fee? | they can but wont.
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09-25-2012, 10:50 PM
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#21 | | RS has made me the bitter person i am today!
Join Date: Nov 2001 Location: Vancouver
Posts: 4,533
Thanked 274 Times in 103 Posts
Failed 17 Times in 6 Posts
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I called rogers 2 weeks ago, my contract was to end Dec 2012.
Offered me galaxy s3 16gb for $80 or 32gb for $120. Plus $50 rebate. Early upgrade $39, got admin fee waived.
Went with the 32gb.
Posted via RS Mobile | |
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