| Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n |
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10-08-2012, 04:24 PM
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#26 | | OMGWTFBBQ is a common word I say everyday
Join Date: Jun 2004 Location: vancouver
Posts: 5,482
Thanked 386 Times in 177 Posts
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i like northshore acura as well.
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10-09-2012, 03:02 AM
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#27 | | YOU CANT CUT BACK ON FUNDING! YOU WILL REGRET THIS
Join Date: Feb 2009 Location: FL400
Posts: 5,865
Thanked 3,092 Times in 1,038 Posts
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Burrard Acura +1
Speaking of which... time to attempt to book a service for my TL from halfway around the world 
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Where the hell am I
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10-09-2012, 09:25 AM
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#28 | | Rs has made me the man i am today!
Join Date: May 2002 Location: Surrey
Posts: 3,219
Thanked 825 Times in 289 Posts
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I live in Surrey and go to Langely Acura. Nothing but good things to say about them as well.
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10-09-2012, 12:05 PM
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#29 | | Head Moderator
Join Date: Dec 1982 Location: Great White Nor
Posts: 22,661
Thanked 6,462 Times in 2,081 Posts
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Originally Posted by fsy82  I live in Surrey and go to Langely Acura. Nothing but good things to say about them as well. | Langley Acura is good.
On a side note, they allowed us to do part of a shoot in their showroom. Got to use the NSX they had on display at the time, as well.  | |
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10-09-2012, 01:01 PM
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#30 | | RS.net, where our google ads make absolutely no sense!
Join Date: Sep 2011 Location: Vancouver
Posts: 911
Thanked 297 Times in 116 Posts
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Had to go Richmond Acura this time for regular maintenance, cause closer to my work and where I live and I need the car. David was the service adviser, not so bad, Karen was pretty polite as usual. Except when I got into my car turned on the car, they had the high beam on they should at least turned it off after you turned it on during tests.
I guess you can expect those minor mistakes here and there at Richmond Acura
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10-09-2012, 03:38 PM
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#31 | | I don't get it
Join Date: Feb 2011 Location: Hawaii
Posts: 432
Thanked 783 Times in 136 Posts
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Richmond Acura should be avoided.
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10-11-2012, 07:52 AM
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#32 | | NEWBIE ACCOUNT!
Join Date: Oct 2002 Location: Vancouver
Posts: 13
Thanked 2 Times in 1 Post
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Overall, it seems other Acura dealerships are pretty good. The only dealership needs to be avoided is RICHMOND ACURA and the worst service advisor is TERESA FUNG. | |
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10-11-2012, 09:33 AM
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#33 | | Need to Seek Professional Help
Join Date: Mar 2012 Location: Richmond
Posts: 1,006
Thanked 1,283 Times in 196 Posts
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I actually tried to apply for a job there one time, nearly four months ago. I asked for the Service Manager and this lady at the service counter just told me, "He's not here, what do you want?" Pretty off-putting, but I handed her my resume and she claimed she'll give it to the manager. Not sure if she was Teresa Fung, but I was pretty sure she threw my resume to the side and it never made it to the manager's desk. Quite an apprehensive lady  | |
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10-11-2012, 09:56 AM
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#34 | | NEWBIE ACCOUNT!
Join Date: Oct 2002 Location: Vancouver
Posts: 13
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Based on the horrible customer service that you have described, it sounds like almost 100% is Teresa Fung. For the ones who don't know who Teresa Fung is or curious how does she look like, you can click on "Service" on the link below to see her picture. Richmond Acura TERESA FUNG | |
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10-11-2012, 10:11 AM
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#35 | | The Brown Reason
Join Date: Jan 2007 Location: Whalley
Posts: 4,607
Thanked 5,863 Times in 1,525 Posts
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^ goddamn that website looks like it was made by the hands of tech genius bill gates himself. Those graphic, daaymn.
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Originally Posted by bcrdukes fuck this shit, i'm out | | |
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10-11-2012, 10:46 AM
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#36 | | NEWBIE ACCOUNT!
Join Date: Oct 2002 Location: Vancouver
Posts: 13
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Originally Posted by dhillon09 ^ goddamn that website looks like it was made by the hands of tech genius bill gates himself. Those graphic, daaymn. | I know! The website looks like is developed by an elementary kid. Having said that, the shitty website pretty matches up with services there.
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10-11-2012, 02:53 PM
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#37 | | I Will not Admit my Addiction to RS
Join Date: Apr 2010 Location: vancouver
Posts: 584
Thanked 171 Times in 59 Posts
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Guys, guys, lets stop cyber bullying Teresa Fung 
who am i kidding lol
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10-11-2012, 03:02 PM
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#38 | | My homepage has been set to RS
Join Date: May 2011 Location: Langley
Posts: 2,297
Thanked 503 Times in 282 Posts
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whos going to go to Richmond Acura just to troll Teresa Fung? lol
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10-11-2012, 03:03 PM
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#39 | | My homepage has been set to RS
Join Date: May 2011 Location: Langley
Posts: 2,297
Thanked 503 Times in 282 Posts
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haha btw I love on the website how it says "dream job next exit" that must be a joke right?
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10-11-2012, 03:28 PM
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#40 | | NEWBIE ACCOUNT!
Join Date: Oct 2002 Location: Vancouver
Posts: 13
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I think the biggest joke is "Customer satisfaction is our Top Priority" on their website. If anyone has bad experience with Richmond Acura or with Teresa Fung, I suggest you to fill out the survey that is from Acura Canada or just report to their customer relation because they are taking very serious on the survey.
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10-11-2012, 11:51 PM
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#41 | | Performance Moderator
Join Date: Jun 2001 Location: Richmond
Posts: 15,349
Thanked 15,437 Times in 5,109 Posts
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I'm getting the impression spoonpower doesn't like Teresa Fung very much!
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10-12-2012, 08:00 AM
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#42 | | NEWBIE ACCOUNT!
Join Date: Oct 2002 Location: Vancouver
Posts: 13
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Originally Posted by 68style I'm getting the impression spoonpower doesn't like Teresa Fung very much! | Yes, you are correct. Honestly, I really don't like Teresa Fung because I got treated very very poorly by her services & attitude.
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10-13-2012, 11:46 AM
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#43 | | RS has made me the bitter person i am today!
Join Date: Feb 2005 Location: Richmond
Posts: 4,658
Thanked 171 Times in 62 Posts
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I have bought 3 cars from Richmond Acura, but never did any service there. Service is horrible, just that I know one of the sales so I kept going back to him. He has good services, but others, are horrible. I still remembered they looked down on me because I dress normal and seemed like I couldn't afford an ACURA. Psh.. I went straight to their GM and bought the car. No commission bitches!
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10-13-2012, 12:00 PM
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#44 | | I contribute to threads in the offtopic forum
Join Date: Jul 2012 Location: Vancouver
Posts: 2,914
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Originally Posted by spoonpower I think the biggest joke is "Customer satisfaction is our Top Priority" on their website. If anyone has bad experience with Richmond Acura or with Teresa Fung, I suggest you to fill out the survey that is from Acura Canada or just report to their customer relation because they are taking very serious on the survey. | All dealerships take their survery's very seriously cause the HQ reviews em and checks out the dealerships themselves as well, if they didn't get good reviews in surveys, they're sure going to have a visit from corporate Acura.
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10-13-2012, 07:48 PM
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#45 | | I contribute to threads in the offtopic forum
Join Date: Mar 2011 Location: Vancouver
Posts: 2,518
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I go to Campus Acura (Victoria) and I'm pretty happy with their service. Done on time, only does what's asked for and car is parked inside for pickup. Asked for a loaner and was given a TL SH-AWD to drive around, expected a CSX.
Only downer is that they aren't open on Saturdays since they don't have a lot of business right now
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10-13-2012, 09:55 PM
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#46 | | NOOB, Not Quite a Regular!
Join Date: May 2012 Location: Canada
Posts: 38
Thanked 9 Times in 3 Posts
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Someone said Burrand Acura is good,
Someone said Langley Acura is good,
Someone said Surrey Acura is good, but
RICHMOND Acura ..... ? just becasue of Asians management?
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10-13-2012, 11:24 PM
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#47 | | NEWBIE ACCOUNT!
Join Date: Oct 2002 Location: Vancouver
Posts: 13
Thanked 2 Times in 1 Post
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Originally Posted by registrar Someone said Burrand Acura is good,
Someone said Langley Acura is good,
Someone said Surrey Acura is good, but
RICHMOND Acura ..... ? just becasue of Asians management? | No, the service manager is a white guy and his name is Martin Hebein. He is the one told me that he is upset about the low score survey and told me never bring the car back again!
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10-13-2012, 11:35 PM
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#48 | | G'd up! w000weee
Join Date: Jan 2002 Location: Vancouver
Posts: 4,140
Thanked 225 Times in 84 Posts
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I caught them charging me for a tire rotation once when they clearly did NOT rotate my tires.
I complained and got credit for the tire rotation. I was choked.
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10-14-2012, 08:41 AM
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#49 | | I told him no, what y'all do?
Join Date: Aug 2006 Location: Vancouver
Posts: 9,843
Thanked 5,813 Times in 2,502 Posts
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Originally Posted by registrar RICHMOND Acura ..... ? just becasue of Asians management? |
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http://www.revscene.net/forums/showthread.php?t=611711 Quote: Greenstoner
1 rat shit ruins the whole congee
originalhypa
You cannot live the life of a whore and expect a monument to your chastity | Quote:
[22-12, 08:51]mellomandidnt think and went in straight..scrapped like a bitch
[17-09, 12:07]FastAnna glowjob
[17-09, 12:08]FastAnna I like dat
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10-15-2012, 02:01 PM
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#50 | | RS Lurker, I don't post!
Join Date: Oct 2012 Location: Vancouver
Posts: 1
Thanked 0 Times in 0 Posts
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My friend brought his car to Richmond Acura for oil change last month. He mentioned that he was served by a short fat lady and her customer service is very bad, not sure is Teresa or not.... I heard there are only two female service advisors working there, the sknny one is named Linda and the fat one is named Teresa.
Last edited by Acuratyper; 10-15-2012 at 02:17 PM.
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