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Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n

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Old 11-07-2012, 08:49 PM   #1
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BMW servicing

Which BMW dealership do you guys suggest for maintenance and service? which one does the best work and good service?

Also is there any members on here work as service reps for BMW dealerships that can give out RS discounts?

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Old 11-07-2012, 09:12 PM   #2
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Go to Autowest BMW, find Calvin Cheng. He went out of his way to take care of me, top notch service. Tell him Josh sent you.
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Old 11-07-2012, 09:42 PM   #3
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I go to BMW store here, kinda out of the way for me but Garratt there is a pretty awesome guy, always top quality service and willing to help or answer questions
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Old 11-07-2012, 10:17 PM   #4
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BMW... Discounts...
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Old 11-08-2012, 04:53 AM   #5
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Quote:
Originally Posted by JoshuaWong View Post
Go to Autowest BMW, find Calvin Cheng. He went out of his way to take care of me, top notch service. Tell him Josh sent you.
yah calvin's a really nice guy. took care of my smg pump and oil cooler through warranty when bmw store told me to fix it on my own.
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Old 11-08-2012, 06:17 AM   #6
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For all non warranty related issues there are always the local independent BMW shops. Might be cheaper to get you car serviced out of dealership.
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Old 11-08-2012, 07:02 AM   #7
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CG Motorsports; Werner's Auto Klinik. Both of them are OK as places to take an OOW car.

If the car is under warranty, I echo Autowest.
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Old 11-10-2012, 04:16 PM   #8
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Old 11-20-2012, 01:07 PM   #9
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Quote:
Originally Posted by JoshuaWong View Post
Go to Autowest BMW, find Calvin Cheng. He went out of his way to take care of me, top notch service. Tell him Josh sent you.
Quote:
Originally Posted by CharlieH View Post
yah calvin's a really nice guy. took care of my smg pump and oil cooler through warranty when bmw store told me to fix it on my own.
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Originally Posted by Mr.C View Post
If the car is under warranty, I echo Autowest.
Another bump for Auto West/Calvin Cheng.
He was tremendously helpful and courteous to me today when I brought the car in for a battery warranty issue. I ended up leaving with a brand new battery, not paying a cent. He even made sure to confirm with me that the lot boys should NOT wash my car, which I greatly appreciated.

From now on when I have to go back to Auto West for service, I will only book with Calvin.
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Old 11-20-2012, 01:08 PM   #10
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Bump for Autowest , great guys.
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Old 11-20-2012, 02:52 PM   #11
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Another bump for Auto West/Calvin Cheng.
Is Calvin a service technician or adviser?

I won't mention names but there is a particular service adviser at Autowest who drove me up the wall and I vowed to never go back there. Ever. I've been taking my car exclusively to Nixon and Blitzkrieg only but would like to re-establish a good working relationship with a dealer for their "Classic Car" service pricing.
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Old 11-20-2012, 03:06 PM   #12
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Autowest has my vote as well. I got my car from BJ but I get it serviced at Autowest.
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Old 11-20-2012, 03:30 PM   #13
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Does anyone know Calvin personally. So I can tell him I was referred to him by a person instead of telling him I was refer to him by revsceneand that we have been talking about him online seems kinda award.
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Old 11-20-2012, 04:34 PM   #14
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Quote:
Originally Posted by bcrdukes View Post
Is Calvin a service technician or adviser?

I won't mention names but there is a particular service adviser at Autowest who drove me up the wall and I vowed to never go back there. Ever. I've been taking my car exclusively to Nixon and Blitzkrieg only but would like to re-establish a good working relationship with a dealer for their "Classic Car" service pricing.
He is a Service Advisor. There are other SAs there that I wouldn't want to deal with either.

Quote:
Originally Posted by kkttsang View Post
Does anyone know Calvin personally. So I can tell him I was referred to him by a person instead of telling him I was refer to him by revsceneand that we have been talking about him online seems kinda award.
I saw him today. He has the same car as me, so tell him Jeremy with with blue e39 M5 sent you. He should know who I am.
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Old 11-20-2012, 04:36 PM   #15
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You can also speak to my good friend Mike who's in the parts dept., he'll put you in touch with Calvin or another SA.
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