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Talked to ASRock and they said that companies can't test every single memory RAM out there on the market. Furthermore, I told them my model and they said that it should be compatible. I do not have other RAM sticks to test out otherwise.
is it strictly only freezing while you're surfing the net? if so, i would consider trying a different browser. how that really affects things? i don't even know.
It has frozen MOSTLY while browsing the web. Stuff like, if I scroll through Facebook too fast through the feed then it will freeze. Or, sometimes but rarely, if I alt-tab out of CS:GO and I alt tab in, then it will freeze.