Getting screwed over by ICBC
 

Hey guys, I was backing out of a Safeway parking spot a few days ago in my neweser(2007) SUV, when an old man backed into me. I was just about to put the truck into drive and pull away when I noticed in my back up camera a car about to hit me I honked and put my truck in drive but he still hit me. He folded in my bumper and cracked and stressed the paint and also damaged the rear tailgate/hatch. There is a dent and scratch about a half an inch over from where the bumper was hit.

So we exhance info, the old guy admits it was his fault, while Im talking to ICBC a guy comes up and says that he saw everything and it was 100% other guys fault.

So I go to ICBC today and the estimator is saying that there is no way the damage on the hatch could have happened in the accident. I tried to explain and be rational, but the estimator just shrugged me off...I didn't wait to fill any paperwork or sign anything I just got in my truck and left because I was so mad I didn't want to make a fool of myself.

I immediately called the 24/7 claim hotline and express my concern, she transferred me to the supervisor of the claim center I was at. I finally got threw and the supervisor said that after reviewing the pictures he too doesn't see how the damage could have happened. Everyone who I have told is in disbelief with this, I even have pictures of the truck a few days earlier with NO DAMAGE...

After some talking I managed to get an appointment with the supervisor tomorrow morning. So my question is have any of you had a situation like this with ICBC. Damage caused in an accident that ICBC didnt want to fix? or can you point me in the right direction with a good ICBC lawyer if I cant get them too see the damage was caused in the accident? I feel hopeless because common sense seems to be something anybody at ICBC is lacking so what the hell can I do to prove my point?

sorry if this is in the wrong forum/is a blabbering mess

kyle

:worthless:

Pics would be really helpful, and remember; always be honest.

Just get a lawyer , not worth dealing with headaches

"screwed by icbc" should be their slogan

Pics of the damage is a good way to start.
Then reading this might help.
ICBC | Raising your complaints
And
ICBC | Appeal a denied claim

as soon as I saw the title, my first thought was, "and?"

Seriously, how can a system where we are all represented by the same guys possibly go wrong? Communism has worked so well in other parts of the world.

just picture a big escalade on 26" rims with the back caved in.


:troll:

^ THIS. I found a pic of OP's car.

http://i11.photobucket.com/albums/a1...psd0998294.jpg

Hey guys i really appreciate all of the replies. I am posting this from my phone so i cant post any pictures. But if you have instagram my page is /1bade55amg and the 8th picture down shows the damage. If somebody sees and could pull a solid and get the url and post the picture here that would be awesome...

Had to laugh at all the sarcatsic replies in response to the title lol.
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http://distilleryimage4.s3.amazonaws...0aaa047d_7.jpg
http://web.stagram.com/p/508969847995390564_367312453
:lawl:

wheres the tailgate dmg? from that pic it doesnt seem it could dmg the tailgate

Underneath the ESV there is a 2 by inch dent and scratches. The other car hit me from a 75 degree angle and completely flexed my bumper to the point where it hit the tailgate. In the picture you can see that the bumper is flexed and dented about 3 inches...so obviously its possible for the bumper to flex the 1-2 inches it did to hit the tailgate. If truck wasn't fairly new, and wasn't babied then i wouldn't care. But its expensive and i work hard to have nice things so its more of the principal then the actual damage itself.
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without seeing the other car and its rear design I can understand ICBC's reluctance to pay for the tailgate. I do not understand how the tailgate would be damaged like that either.

Im going to take the OP's word that it happened in the accident, and if he really does have a picture of the car without that damage 2 days ago then most likely he is not lying.

The main way I have seen that type of damage is from the tailgate hitting like a sprinkler head in an underground parking garage or something like that.

So where is your third-party witness? Didn't you get his contact info?

I was on the phone to icbc when the witness came to me and said he saw everything...icbc already knows that im mot at fault, its the damage that is being dispusted.
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Thanks for taking my word, to bad icbc isn't so trusting lol. The other car was an early 2000 chrysler intrepid and literally only has a very small scratch on the bumper. My truck took all the damage.
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Yeah sometimes it works out that way. ive seen cars totalled in accidents where the other car escapes without a scratch (gotta love huge hitches).

Ahhhh gotcha.

I rear-ended an older Tempo (the Ford car, not Timpo) with my '87 Accord once - not hard, just at that stupid stop sign where westbound Grange merges onto Kingsway - she stopped, then started going... I stopped, looked back for traffic, saw none, started going... and she'd stopped again.

MY estimator looked at my car and said there was no indication I'd ever hit anything, while HER estimator determined there was over $600 damage to her Ford shitbox. So a riceburner does $600 damage to a Detroit brick-on-wheels and has nothing to show for it? Riiiiiiight.

Call TelDell, they got myself and my wife settlements after ICBC said that they would not do anything.

Hmmm...I have a good idea. If they are disputing that the Intrepid could not have possibly caused that damage then I would say prove it! At our shop we have a 2000 Chrysler Intrepid just sitting there (customer left it and took his plates). Come to our shop, back your truck up to the bumper of the Intrepid and take a bunch of pictures to show that the damages could be possible. There could be some good ammo there.

^ JUST BE CAREFUL you don't even TOUCH your damaged bumper to the intrepid, they could then claim some of the damage was from that.

Can you PM your email or #. I will seriously considering coming in tomorrow and doing this if the supervisor and I cant come to an agreement tomorrow.

Once again thanks for all of the replies guys, super appreciated!

That has happened to me quite a few times, where I almost rear end the person in front of me because they cant make up there mind wether to stay or go...As for the damage stuff when I looked at his car I couldn't believe how minor the scratch was compared to the damage on my bumper, really made me scratch my head lol..

I just want to say for the record, this is my first ever incident and first time dealing with ICBC...THEY SUCK!! I will forever hold the FU ICBC grudge lol, no wonder everybody hates them..

ICBC? What's tha- Oooohhhh you mean IMBC? Insurance Monopoly of British Columbia