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-   -   Dale's alignment experience. read! (https://www.revscene.net/forums/699302-dales-alignment-experience-read.html)

1990TSI 10-31-2014 06:39 PM

Quote:

Originally Posted by acurael (Post 8550920)
No we will force the loser to drive my car and watch as the tires blow up spontaneously as ICBC watches on the sidelines :fuckyea:

Can we set this up in front of dales?

see.lai 10-31-2014 06:46 PM

:Popcorn

In.gif

acurael 10-31-2014 06:59 PM

Quote:

Originally Posted by dared3vil0 (Post 8550922)
If you even make it to the location with those 0/32nd tires!

I'm gonna tow it to the track obviously as was recommended at Dale's. There is even a phone number for clover towing on the invoice:woot2:. LOL

dared3vil0 10-31-2014 07:16 PM

Quote:

Originally Posted by acurael (Post 8550931)
I'm gonna tow it to the track obviously as was recommended at Dale's. There is even a phone number for clover towing on the invoice:woot2:. LOL

:lawl:

LC21 10-31-2014 07:27 PM

Ask dale for a discount. :suspicious:

Gucci Mane 10-31-2014 07:51 PM

Quote:

Originally Posted by 1990TSI (Post 8550903)
Totally not trolling. that's so 2004 for me, I'm honestly trying to help...and I just have no respect for daredevil.

I work in the industry and from the picture, that one tire looks worn out. I won't say any more about it as it's beating a dead horse. I get that i'm on my own with my opinion, and I'm okay with that.

It sucks that a shop mis treated you and i'd advise you to get a second opinion at another reputable shop (such as TSS)

No hating(other than tons of fun v6) no trolling, that's just how the pictures look to me. you saw my tires. I'd be worried that yours would look like that soon and I know how shitty mine handle wet weather.

i've read a few posts of yours in other sub forums on here and realize that you used to be a tech at a dealer or still are. how you let a keyboard commando like dared3vil0 pounce all over you is beyond me.. but i guess sometimes its just not worth the battle.

with that being said, its a little hard to tell how much tread is left with just a straight on picture like that. should have done the classic craigslist thing and stuck a quarter in the tread to measure the depth :lawl:

underscore 10-31-2014 09:51 PM

Quote:

Originally Posted by 1990TSI (Post 8550903)
I work in the industry and from the picture, that one tire looks worn out.

Sounds like you work at Dales. If not, please tell me where as I will avoid it at all costs.

Quote:

Originally Posted by dared3vil0 (Post 8550922)
If you even make it to the location with those 0/32nd tires!

Lets be realistic here, since he drove it home he's probably down to -1/32 by now.

Noran 10-31-2014 11:24 PM

0/32 would not read again

smoothie. 11-01-2014 01:04 AM

I've never :fulloffuck:'d on rs as much as reading some posts.

I guess just cause someone works in an industry means they're always right?

TOPEC 11-01-2014 02:41 AM

wow im surprised at the negative reviews for dale's alignment. i've been dealing with dale's alignment since 2006 for all my suspension needs on my sti until 2011 when i sold it. i've had nth but great customer service from the shop, granted jason and only jason was the only person to touch my car. he even gave me FREE bottles of motul competition gear oil from his personal stash for me when he found out i had flushed the tranny with the wrong oil and caused the center diff to grind in tight turns. the only time when it wasnt jason that touched my car was when i was swapping everything out to part out so i didnt care who worked on my car. i even brought in an isf that had been in a major accident to get it realigned since it wasnt driving right and jason took the time to point out to me everything wrong with the repairs from the body shop instead of just trying to aligning the car and masking the problems.

sad to see a once great shop go down the hill.

Gucci Mane 11-01-2014 10:38 AM

Quote:

Originally Posted by smoothie. (Post 8551022)
I've never :fulloffuck:'d on rs as much as reading some posts.

I guess just cause someone works in an industry means they're always right?

not always. but his opinion is more valued than a keyboard commando that manages to snap off his lug nuts. just sayin..

dared3vil0 11-01-2014 11:10 AM

Does anyone from Dale's have an account on here? Would be curious to see there response.

bcrdukes 11-01-2014 12:39 PM

Quote:

Originally Posted by TOPEC (Post 8551034)
wow im surprised at the negative reviews for dale's alignment. i've been dealing with dale's alignment since 2006...*Edited for length*... jason took the time to point out to me everything wrong with the repairs from the body shop instead of just trying to aligning the car and masking the problems.

Going back to my post on page 3, this is an excellent example of customer service. An error was made and Jason did what he had to do to rectify the situation and as a result, his actions kept a customer.

Whereas now, the folks running the front of shop and what have you, may or may not share the same vision Dale, Daryl, or Jason have, or once had. It's too early to say and not a fair judgement. Again, the shop built up its loyal customer base on their customer service. This is why people go back and would go out of their way to do business with them. This is one of many factors in maintaining a successful business.

Quote:

Originally Posted by TOPEC
sad to see a once great shop go down the hill.

I think it's too early to say whether the shop went downhill or not. More so, I think we should reserve any kind of judgement because with Daryl and Jason running the show and the business expanding, I'm sure they have their fair share of struggles to deal with on their plates. No business is always hunky dory 100% of the time.

Daryl and Jason brought on new help to move the business forward. I recall them being very proud of adding new lifts to their facility and for a lot of shops, expansion means good business. I was really happy for them and they took care of doing what they could do, but there comes a time when you need to find good help, you take a risk in entrusting new hired help to help you get to where you want to be.

I have no doubts Daryl and Jason are great guys. I randomly showed up back when I owned my AW11 and SW20 MR2. They both took very good care of me as promised over the phone. I show up, and right off the bat, we're talking shop, cars, life as if we were friends and we barely knew each other.

When I came back with the E30 and the E36, I wasn't able to deal with the two of them anymore and that is when my experience with the shop was ruined.

Quote:

Originally Posted by dared3vil0 (Post 8551102)
Does anyone from Dale's have an account on here? Would be curious to see there response.

They're much more active on the NASIOC forums on the Vancouver forum. If you feel that this warrants a response, you can post a link to the thread, however, I feel that it may be a moot point and it just fuels Internet forum drama. For all we know, they may have already read the thread. :)

BoostedBB6 11-01-2014 01:18 PM

http://dillaircontrols.com/dill/wp-c...10/12/5124.jpg

1) Buy one
2) If it reads 0/32 at any position on the tread pattern you have a problem or for the people with no understanding of common sense, if its green your good, yellow you need to think about replacing them and red means replace them.

What's so hard about this?

If you have one section of you tread that is worn to 0/32 you have an alignment issue/tire issue that has caused you to be using that section of the tire more than others.

DontFrontOnMe 11-01-2014 09:04 PM

This is the worst thread in the world. 1990TSI may be attractive for a manboy, but jesus fuck, you suck at mechaniking.

SpuGen 11-01-2014 10:30 PM

Hey Revscene Tire Experts.

I measured my tires at the wearbar. Still had 5/32.

Still good?

Or did I waste my money on the RE070's? :(

http://i.imgur.com/UgzRWIB.jpgp

I should've taken a picture of the fronts, but I had plenty of tread left. They looked brand new. The shoulders were showing bands though. Not sure if I wasted money on tires when they were good for another season.
They looked like this. TONS OF TREAD.

http://rennlist.com/forums/attachmen...a-12.05.59.jpg

BrRsn 11-01-2014 10:38 PM

^wasn't funny the first time, definitely not funny the 5th time

SpuGen 11-01-2014 10:40 PM

Serious question for the experts.

Drivehard sold me some RE070's. Wondering if they were full of shit or actually concerned for my safety.

acurael 11-01-2014 10:57 PM

@Spugen. Do my tires look like those? Not sure if you are being sarcastic. There is no metal showing on my tires and the wear is pretty much even across the tires.

I used a tread gauge also to measure as boosted mentioned

All these pics are what you would expect my tires looked like based on what Jameson was saying at Dale's.

DHP 1 11-02-2014 12:02 AM

Quote:

Originally Posted by SpuGen (Post 8551338)
Serious question for the experts.

Drivehard sold me some RE070's. Wondering if they were full of shit or actually concerned for my safety.

clearly we were full of shit


:woot2::fuckyea:

Hanz_P 11-03-2014 11:43 AM

The reputation of any business is mostly affected by their first point of contact or the face of the company. That face is the guy at the front desk or the guy who is first interacting with the customer.

If the business is suffering based on a sales and customer support / relations perspective. Then you can easily blame the guy in charge of that.

I have from first hand experience seen Jameson try to over power Jason in arguments towards customer satisfaction and experience.

I would say the issue is no the shops quality of work as they are still reputable from their past interactions (as stated by many people) but by the person who thinks he is in charge.

Dales should step up and address said employee's performance this would likely satisfy the customers satisfactions.

Also, alot of shop's forget that information is VERY ACCESSIBLE to its customers. If someone is told one thing, they can almost always guarantee that person is going to go research it first. Trying to pull fast ones on customers by using the obvious tactics (scare tactics, leveraging their personal knowledge and experience against the customers) is a thing of the past.

They should always talk to the customer with the assumption they are able to look it up. They can easily point out BS and hurt a shops reputation in a simple thread, just like here.

E-SPEC 11-03-2014 12:28 PM

Sometimes my boner seems a little cambered.

jpark 11-03-2014 01:01 PM

:facepalm:

Alby 11-03-2014 05:49 PM

Quote:

Originally Posted by E-SPEC (Post 8551906)
Sometimes my boner seems a little cambered.

positive or negative?

Lowered_Klass 11-03-2014 08:28 PM

http://i.minus.com/iKmqeeKMWbdDb.gif

This thread just made my night. Sub'd for the lolz


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