Man... I don't know what happened to my SIM. I haven't gotten it in the mail yet.

Gonna have to call in again to see what's up. Others who learned of this promotion from me have already spent their money, and I can't even get started on it. LoL

App doesn't work on nex 5......

Not a supported device. I believe it supports NFC, but not suretap SIMs.

:(

Just walk into a rogers store, they are free. If not I have one to spare.

Picked up the Sim. But they charged me 10 + tax. I told them that rogers said the Sim card was for free and they can send me one for free so why would it be 10 bucks to pick up in store. They guy said shipping was free but you still need to pay for the Sim. This bull or truth? Should I be calling rogers and ask for 10 credit or just simply refund the the Sim and go through rogers? Sim is not activated yet.

Tos: which store you go to? I went to the one in lougheed mall

anybody else got any luck turning this app into a physical gc? they looked at me like a criminal when I tried at walmart/price-mart. :suspicious:

In the beginning people were getting it free in store(ymmv), based on here and r f d. Maybe they started charging people and treating it as if you are getting a new simcard and not just replacing.

What he said is definitely bull. Click on the link I have in the first post. It says clearly that the SIM is free, not just shipping is free.

Don't know whether it should officially be free in the store, but certainly many people have been getting it for free.

Grrr. Time to refund. Does it have to be at the same store I bought it from or can it be any authorized rogers dealer?

It's only free if you apply for it online. In the store you have to pay for it.

But, some people have been reporting that you may be able to get a credit from Rogers if you called in.

Again, Rogers doesn't have to give it to you for free in store. Unless they are a corporate store, then they'll likely give it to you. Otherwise, no.

When I click the link to order the suretap sim online, it says it costs $11... but free when you call in and speak a representative? (is this true?)

Yeah, I called in and got mine for free. The person told me it would take ~7 bus. days to get to me, but I got it in 2 days. Still haven't gotten the $100 credit though...

^Thanks! I'll give them a call tomorrow morning.

tried adding the card to suretap tonight. once i click accept, it briefly flashes black and with a message about connecting to their server and then it goes back to the accept page.

anyone run into this problem? i will try again tomorrow.

edit: nvm, restarted the app and it worked fine.

I called in last week and they said they'd mail me a sim. It hadn't arrived yet so I called back in today and was told they're out of stock... :rukidding:

^ I called today, and they said the sim should arrive within 10 days. Hopefully they re-stocked...

I have a spare one I believe, located in gastown.

I might just take you up on this. I called in today and they checked the tracking and it shows as being delivered on Nov 28th... but I've never seen the white bubble envelope. They may be willing to send me another one, but sounds like at best there's a long wait now. I work in Gastown so I can probably pick up during lunch. Will PM!

Thanks to TOS'd, I can finally try to get started on this. :D

How long did it take to register your wallet?
I've been waiting for over 2 hours and it still hasn't worked.
I got an error message and tried to register my wallet again but still nothing.

x2. Tried that for a few days and reinstalling the app...kept getting the same error. Phoned Rogers and they told me to stop trying and escalated it and said i'd get a call within 2 weeks. Got a call the next day and they said i have some "blackberry data block" on my phone (haven't had a blackberry for a couple years) that may be affecting it so they removed that. Still having the same issue so will be calling Rogers again tomorrow.

I'm using a Note 2 and another friend using the same phone is having the same issue, while a friend with Note 3 had no issues setting it up.

Thanks.
I am using a rooted Note 2.

May be a note 2 issue then. Mine is also rooted but my friends is not so i do not think being rooted should affect it.

just fyi.

running stock s5 here. the registration process took about 5 mins. you will see a message within the app that tells you its registered. however, i didn't get a notification about it. i had to go into the app to check for the message.