So... What happens to preordered games?

fuureshop.. is bestbuy... so its still the same, they will have some sort of crossover process

Even before online shopping became a big thing, I hated shopping at Future Shop and any other store with commission based sales staff. They're rarely helpful or knowledgeable, mostly looking to just make a sale (and of course the extended warranty after).

The only surprise to this story is that it didn't happen sooner. I would have expected it when they started opening Best Buy stores in Canada.

I feel bad for the staff. I know a lot of people have poor experience with Futureshop's salespeople (which is, for the most part, a direct result of management), but most people who work there are still decent people who are now out of work.

One of the main reasons why they kept Best Buy as the Canadian Brand is because Best Buy is not under commission

I hope they keep the location on Granville, its always busy there and it's the one I always go to.

Fuck... Best buy at Lansdowne smells weird.

futureshop is ruthless when it comes to laying off employees...all they can think about is damage control. I get the complaint of high prices or commission based service sure if youre one of those that just walks in with zero research... but if youre a savvy shopper you know this is the only reason why you were able to bag so many good pricematch deals over the years. so as much as I despise fs they will be missed in this regard. their stores were way too massive for people to come in and check things out only to buy at competitors.

no offense to an early comment but nciz service is shit as well. at least fs has good return and shipping policy. I guess the reps at ncix are at least somewhat knowledgeable. ive been waiting forever for memory express to open up on this side of the bridge for years now...

Pretty sure one article said this location will be one of the rebranded ones.

Best Buy will honour Future Shop gift cards at any location across the country. Existing product orders, service appointments and warranties will continue to be honoured, and Future Shop purchases can be returned or exchanged at any Best Buy location.

Hard to survive in the current industry.. online shopping provides more convenience with larger inventory.

I haven't really purchased anything at Future Shop in the past couple of years aside from a phone case and some video game consoles. Everything else I've bought from NCIX or on the internet.

internet = less overhead and dont have to pay employees

i can see why they are closing their actual stores. Besides, doesnt like everyone just buy shit online cus its cheaper lol

Tbh, I expected this when they had the merger in like what? 2004? Makes no sense for two big electronic retailers with the same parent company to operate and sell pretty much the exact same things. I do know that from the employment side of view, there is a difference in policies. I wonder what's going to happen with the FS on Lansdowne. Rarely buy anything from FS/Bbuy other than games/peripherals. MemoryExpress :woot2:

Ugh

Exactly, go to the store figure out what you want then go home and buy it online. It's like buying books from Chapters when you can go on Amazon and order them 50% off.

FS from Lansdowne as well as Brideport are permanently closed. They are both going to merge into the Lansdowne Best Buy.

Ughh this is gonna be a shit show. Have some e3 preorders with futureshop but credit card expired and I can't update the payment info

Not everyone.

I know many businesses won't deal with online for anything important. If it breaks down, they want a replacement right away, not 2 business days from now. Saving $50 on equipment isn't worth it when the trade-off is losing 1.5 days worth of productivity.

Many older people also prefer to do business in-store. They're generally uncomfortable shopping online and want to have someone to talk to before making their purchase (which also makes them susceptible to sleazy salesmen) or if something goes wrong.

Online shopping took a big chunk out of them, for sure, but mismanagement is equally, if not moreso, responsible. The writing's been on the wall for years. For whatever reason, these companies (Best Buy, The Source, Staples) have failed to make the necessary changes to adapt to the marketplace (I know in Staples' case, they not only failed to adapt, but completely misread the trends by opening around 100 new stores between 2007-2011 (est.), mostly in areas that already had a Staples (or multiple Staples); the only reasons why they haven't folded completely are the ultra high margins on furniture, office supplies, and printing services). That's one of the (many) reasons why I got out in 2011 after a decade in retail. I'm glad I did because the guy who replaced me ended up getting laid off and hired back a couple of years ago with a ~$15k/year paycut, less vacation time, fewer benefits, etc. and they permanently laid him off a few months ago citing "financial" on his RoE.

LOL that's why I always tell cashier no one help me if they ask. I know what I want to buy, go in store and just pick what I need and leave.

i think the source is actually doing fairly decent?
that's what BB/FS should've done in the first place, open a regular sized store in the mall and only stock what's popular and let everything else be special order/online. There's no need for massive retail space like Circuit City/Fry's

They actually DID do this, they had one FutureShop.ca store in North Van and another one in Ontario. Smaller store but most popular assortment was carried there.

Depends. I still go to actual stores to make purchase. There are some stuff that you need to see first or try first before buying IE shoes or headphones, TV. Stuff that really needs to fit your needs it is best to try it in the store first. Also with in store purchase it is easier to refund.

Online is nice but the refund policy is so so at best. I have had horrible experience buying online before and refund policy made so hard to refund the item I just kept it. Smaller items I don't really matter much I usually buy online IE T-shirts, phone case because they are usually a lot cheaper online and even if they don't really fit is still fine.

Unless is actually a really really good deal buying at the store vs online you don't really save much. Is just easier for people to go online and click a button to buy VS visiting the actual store.

Coquitlam Centre location, not that any of us should be surprised

http://i140.photobucket.com/albums/r...pszzmtzgqz.jpg

Was a bit surreal walking up to the inside entrance to the store to find the doors closed and all the windows wrapped up. There was a guy pacing around when I showed up. Then the side door opened and he walked in, so definitely some activity going on.


As someone who has lost a job 3 times (all due to corporate sell off), I definitely feel empathy for the people affected.

Reminds me of a time when me and my dad bought a TV on Boxing Day 5 years or so ago at FS Bridgeport. I still remember his name to this day. Told us the Extended Protection Plan was half off.
Went home, did my research the next two days and realize he lied to us and we paid what was regular price on the EPP.

Few days after, I stood in line at the Return desk only to be questioned why I'm not interested in the EPP. The clerk wouldn't stop telling me how awesome the EPP is and how his TVs break down in the 2nd year and blah blah. He literally made me listen to his bullshit for a good 5 minutes before I said just give me the damn refund.

Now, knock on wood, my Sony LCD tv is still going strong and well beyond the EPP warranty if I had taken it.

I never buy warrantees. Such a waste of dough